RWDG Slides: Three Approaches to Data Stewardship

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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™ is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real World Data Governance
Three Approaches to Data Stewardship
Monthly Webinar Series Hosted by Dataversity
Robert S. Seiner – KIK Consulting / TDAN.com
January 19, 2017 – 2:00 p.m. EST
Welcome to the 2017 RWDG Webinars

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• Real-World Data Governance – Monthly Webinar Series
– February 16, 2017 – The New Non-Invasive Data Governance Framework
– March 16, 2017 – Apply Data Governance to Agile Efforts
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2017 Upcoming Webinars

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• Non-Invasive Data Governance:
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Tutorial – Comparing Approaches to Data Governance
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Current Events

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#RWDG @RSeiner
• There are different ways to connect people with data stewardship
responsibilities.
• You can assign people to be data stewards, identify people as data stewards
or recognize people as data stewards.
• These approaches vary in several ways.
• The approach you select and follow will heavily influence how data
governance results will be achieved.
Abstract

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#RWDG @RSeiner
• This webinar will cover:
– Three Approaches to data stewardship
– Influence of each approach on program results
– Factors to assist in the selection of the approach to follow
– Obstacles to being successful with each approach
– Benefits of following each approach
Abstract

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• Data Governance
– Data Governance is the Execution and Enforcement of Authority
Over the Management of Data and Data-Related Resources.
• Data Stewardship
– Data Stewardship is the Formalization of Accountability
Over the Management of Data and Data-Related Resources.
Definitions

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#RWDG @RSeiner
• Non-Invasive Data Governance™
– The practice of:
• applying formal accountability & behavior
• through non-invasive roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• assures regulatory compliance, security, privacy, protection & quality.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
– The goal is to be
» Transparent
» Supportive
» Collaborative.
• Non-Invasive Data Governance™
– The practice of:
• applying formal accountability & behavior
• through non-invasive roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• assures regulatory compliance, security, privacy, protection & quality.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
– The goal is to be
» Transparent
» Supportive
» Collaborative.
Definitions

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• A Data Steward can be anybody in the organization (business or technical) that
defines, produces, and/or uses data as part of their job if they are held formally
accountable for what they do with the data.
What is a Data Steward?
• A Data Steward can be anybody in the organization (business or technical)
• that defines, produces, and/or uses data as part of their job
• if they are held formally accountable for what they do with the data.

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• A Data Steward is a person that defines, produces or uses data as part of their
job and has a defined level of accountability for assuring quality in the
definition, production or usage of that data.
Who is Data Steward?
• A Data Steward is a person that defines, produces, uses data as part of their job
• that has a defined level of accountability for assuring quality
• in the definition, production or usage of that data.

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• Three Distinct Approaches to Determine – Who Are Your Data Stewards:
1. Command and Control Approach
2. Traditional Approach
3. Non-Invasive Approach
Approaches

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1. Command and Control Approach – Assign People as Data Stewards
2. Traditional Approach
Approaches

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2. Traditional Approach – Identify People as Data Stewards
Approaches

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2. Traditional Approach – Identify People as Data Stewards
3. Non-Invasive Approach – Recognize People as Data Stewards
Approaches

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• Command and Control Approach
– Assign people to be Data Stewards
– Typical assignments are as Data Owners
– Select Number of People
– Told “You will do this.”
– Most invasive approach to stewardship.
Approaches

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• Questions about the Command and Control Approach
– How will people accept being assigned as Data Stewards?
– How will you define the role of the Data Owner?
– Will we cover the entire organization with a select number of people?
– How will people respond to being told “You will do this”?
– Do we consider this approach to be “over and above”?
Approaches

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#RWDG @RSeiner
• Traditional Approach
– Identify people to be Data Stewards
– Typical stewards are identified as Data Owners
– Still a Select Number of People
– Told “You need to do this.”
– Less invasive approach to stewardship / still invasive.
Approaches

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#RWDG @RSeiner
• Questions about the Traditional Approach
– How will people accept being identified as Data Stewards?
– How will you define the role of the Data Owner?
– Will we cover the entire organization with a select number of people?
– How will people respond to being told “You need to do this”?
– Is this approach still “over and above”?
Approaches

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#RWDG @RSeiner
• Non-Invasive Approach
– Recognize people to be Data Stewards
– Typical stewards are recognized by their relationship to data.
– Everybody is a Data Steward / Complete Organizational Coverage
– Told “You are already doing this.”
– Least invasive approach to stewardship / non-invasive.
Approaches

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#RWDG @RSeiner
• Questions about the Non-Invasive Approach
– How will people accept being recognized as Data Stewards?
– How will you define the role of the Steward, Domain Steward?
– Will we cover the entire organization by following this approach?
– How will people respond to being told “You are already doing this”?
– Is this approach suited to fit the culture of your organization?
Approaches

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• Command and Control Approach to Stewardship
– Level of Mandate Required for this Approach to Data Stewardship
– Data Governance is Not Optional / Rule with “Iron Fist”
– People Behave in the Desired Manner
– Authority to be the Implementer of this Approach to Data Stewardship
• Impact on your ability to sell, communicate, enforce … Data Stewardship.
Influence of Approach on Results

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• Traditional Approach to Stewardship
– Data Governance is Something We Should All Do

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• Non-Invasive Approach to Stewardship
– Data Governance is Something That is Matter-of-Fact

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• Impact the approach will have on your ability to …
– Develop …
– Sell …
– Communicate …
– Influence …
– Enforce …
… the Data Stewardship Program.

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• Data Governance Framework Core Components
• Factors to Compare Approaches to Stewardship
– Roles (Authority)
– Processes
– Communications
– Metrics
– Tools
Factors in Selection of the Approach to Follow

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#RWDG @RSeiner
FACTORS
APPROACHES

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#RWDG @RSeiner
• Roles (Authority)
– Command-and-Control Approach
• People are assigned new roles
• People are given new levels of authority
– Traditional Approach
• People are told they also have a new role
• People are given new levels of authority
– Non-Invasive Approach
• People are recognized for their relationship to the data
• People levels of authority are formalized

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#RWDG @RSeiner
• Processes
• New Processes
• All Processes will be Governed
• Single Data Stewardship Process
• The Data Stewardship Process
• Stewardship Applied to Process
• Appropriate Processes are Governed

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#RWDG @RSeiner
• Communications
• Stewardship is Mandatory
• You will do this.
• Stewardship is Important
• You should do this.
• Stewardship based on Data Relations.
• You already do this.

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• Metrics
• Measure Value of Stewarding Data
• Terms of ROI
• Measure Data Itself
• Terms of Data Discipline
• Measure Advancements
• Terms of Awareness / Following Rules

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• Tools
• Purchase Tool First
• Tool a Large Part of Solution
• Leverage Existing Tools First
• Tool Drives the Solution
• Leverage and Build Toolkit
• Tool Enables Solution

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#RWDG @RSeiner
• What can prevent the Command-and-Control approach from being successful?
– Leadership does not support, sponsor and understand
– People push back when told what to do
– People need to make time to be a Data Steward
– People evaluated on how well they steward data
– People don’t listen to the Data Governance Team
Obstacles to Success with Each Approach

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#RWDG @RSeiner
• What can prevent the Traditional approach from being successful?
– Leadership supports and sponsors but doesn’t truly understand
– People follow the approach if they see that there is value in it for them
– People make time to be a Data Steward if their Management agrees
– Only specific people evaluated on how well they steward data
– People just go-along with the Data Governance Team

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• What can prevent the Non-Invasive approach from being successful?
– People have called it a “Do-Nothing” Approach
– More like a “Do-Everything” and “Do-Everybody” Approach
– The incremental nature of the roll out
– Added complexity of addressing everybody in the organization
– Senior Leadership do not understand the approach to Stewardship

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#RWDG @RSeiner
• Command-and-Control Approach to Data Governance
– Very Authoritative
– People have to follow the approach.
– Strictly a Top Down Approach
– All About Control of the Data
Benefits of Each Approach

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• Traditional Approach to Data Stewardship
– Program is Well Defined and Sold to Management
– Council is Set Up to Provide Strategic Directive
– Roles are Clearly Defined
– People Respond Based on the Value They Receive

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• Non-Invasive Approach to Data Stewardship
– Less Reason for Stewards to Push Back
– Hard for Leadership to Reject
– Stewardship Based on Relationships to Data
– Complete Coverage Across Organization
– Changes Peoples View of How Data Governance Can Be Applied

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#RWDG @RSeiner
• This webinar covered:
– Three Approaches to data stewardship
– Influence of each approach on program results
– Factors to assist in the selection of the approach to follow
– Obstacles to being successful with each approach
– Benefits of following each approach
Summary

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#RWDG @RSeiner
• Real-World Data Governance – Monthly Webinar Series
– February 16, 2017 – The New Non-Invasive Data Governance Framework
– March 16, 2017 – Apply Data Governance to Agile Efforts
• Questions and Answers
Contact Information

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#RWDG @RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com
rseiner@tdan.com
@RSeiner #RWDG
Contact Information

RWDG Slides: Three Approaches to Data Stewardship

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