RWDG Webinar: The New Non-Invasive Data Governance Framework

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Copyright © 2016 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
Non-Invasive Data Governance™
is a trademark of Robert S. Seiner & KIK Consulting
#RWDG @RSeiner
Real World Data Governance
The New
Non-Invasive Data Governance
Framework
Monthly Webinar Series Hosted by DATAVERSITY
Robert S. Seiner – KIK Consulting / TDAN.com
February 16, 2017 – 2:00 p.m. EST

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• Real-World Data Governance – Monthly Webinar Series
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• Non-Invasive Data Governance:
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• Non-Invasive Data Governance is summarized as the practice of formalizing
accountability for data and the application of governance to process.
• Non-Invasive Data Governance describes how data governance is applied to
the organization rather than being forced into the environment.
• In this month’s installment of the RWDG webinar series, I will present a
New data governance framework that addresses the core components of
data governance for each level of the organization.
• The resulting framework can be used for all approaches to data governance.
A New NIDG Framework
Abstract

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• In this webinar I will discuss:
– The five core components of a data governance effort
– The five levels where the core components will be addressed
– Detailed explanation of each component for each level
– A diagram to complete the framework for your organization
– A framework comparison across approaches
Abstract

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• Data Governance
– Data Governance is the Execution and Enforcement of Authority
Over the Management of Data and Data-Related Resources.
• Data Stewardship
– Data Stewardship is the Formalization of Accountability
Over the Management of Data and Data-Related Resources.
Definitions

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• Non-Invasive Data Governance™
– The practice of:
• applying formal accountability & behavior
• through non-invasive roles & responsibilities
• to existing and / or new processes
• to assure that the definition, production & usage of data
• assures regulatory compliance, security, privacy, protection & quality.
– Non-Invasive describes how governance is applied to assure
non-threatening management of valuable data assets.
– The goal is to be
» Transparent
» Supportive
» Collaborative.
Definitions

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The New
Non-Invasive Data Governance
Framework
Without further
adieu …
Drum roll
please …

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The Framework
The Framework

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Five Components
• Roles (Authority)
• Processes
• Communications
• Metrics
• Tools

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Five Components
• Components
– Roles (Authority)
• The first foundational component of a successful Data Governance program is
the definition of roles and responsibilities. The manner in which roles are
defined is a predictor of the effort required to govern the data.
• In NIDG – Roles are typically represented through an Operating Model of Roles
& Responsibilities. The familiar pyramid diagram is represented in the first
column of the NIDG Framework. The Operating Model includes a detailed
description of formalized responsibilities, escalation and decision paths, how
roles are formally engaged in processes, and communications that are shared
with each level.

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Five Components
• Components
– Processes
• The second foundational component of a successful program is the way the
Roles are applied to processes. The notion of the “Data Governance process”
misrepresents the fact that processes are a primary component of Data
Governance success. There is not a single process that is governed, rather
there are a series of processes to which Data Governance will be applied.
• In NIDG – Data Governance programs typically provide repeatable processes
that reflect the appropriate level of formal accountability throughout the
process. Data Governance focuses on getting the “right” person involved in the
“right” step of the process to deliver the “right” result regardless of the process
focus – issue resolution, protection, quality, project-focused; Data Governance
becomes the application of formal governance to process.

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Five Components
• Components
– Communications
• Communication is an important component of a successful Data Governance
program. Raising the data awareness of every person that defines, produces,
and uses data is critical to achieving program success. Education must focus on
policies, handling rules, best practices, standards, processes, and role-based
governance activities.
• In NIDG – Communications play a role in every aspect of program definition
and delivery. Communications must be thorough and measurable.
Communications must focus on formalizing accountability for the processes
mentioned above: issue resolution, protection, quality, project-focused, or any
other application of authority to how data is managed.

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Five Components
• Components
– Metrics
• Data Governance programs must be able to measure their impact on the
organization. This is the responsibility of the Support role often called the Data
Governance Lead and Team. The impact and value may be financially
quantifiable, but this may not always be the case. Measuring efficiency and
effectiveness improvements require benchmarks of present state and the
governed activity of measuring and reporting results.
• In NIDG – Organizations measure improvements in governance through
collecting and reporting the number of issues recorded and addressed, while
also quantifying the value of issue resolution, quantifying education, awareness
and certification of handling rules and incidents that are formally attended.

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Five Components
• Components
– Tools
• Tools of Data Governance enable the program to deliver value to the
organization. Organizations use tools they develop internally as well as tools
that they’ve purchased to fill specific needs of their programs. The tools that
are developed or purchased are based on practicality, ease-of-use, and the
specific goals of the Data Governance program.
• In NIDG – Tools are used to formalize accountability for the management of
data and improve the knowledge of the data, rules, and processes required to
govern data. Tools are used to record and make available metadata in order to
improve the understanding and quality of data across the Enterprise.

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Five Levels
• Executive
• Strategic
• Tactical
• Operational
• Support

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Detailed Explanation
• Levels
– Executive
• Enterprise Perspective
• The Executive level of an organization typically consists of people at the top.
• This includes Presidents, Chairs, Senior Vice Presidents, and CXO level positions
(meaning CEOs, COOs, CIOs, CDOs, CROs, CMOs, etc.).
• The Executive Level of an organization often has regular or scheduled meetings
as the Steering Committee for the enterprise.

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• Levels
– Strategic
• Top Cross Business-Area Perspective
• The Strategic level of an organization typically consists of people that report
directly to and are delegated by the Executive level to oversee and direct
specific initiatives.
• The Strategic level is accountable to the Executive level for the success of the
initiative.

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• Levels
– Tactical
• Cross Business-Area Perspective
• The Tactical level of an organization typically consists of people that are
subject matter experts, facilitators, and potentially decision makers for
specific domains of data and information.
• The Tactical level is delegated or recognized by the Strategic level as people
that must be included in and drive decisions that are made regarding data in
their domain.

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• Levels
– Operational
• Business Area Perspective
• The Operational level of an organization typically consists of every person in
the organization that has a relationship to data and that is (or will be) held
formally accountable for that relationship.
• The relationships include the definition, production, and/or use of data and
information.
• It is a requirement that these people follow policy, best practices and
standards for that relationship.

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• Levels
– Support
• Program Management and Shared Services Perspective
• Any group that has a vested interest in the “execution and enforcement of
authority over the management of data.”

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#RWDG @RSeiner
Roles Component
(and the Authority associated with the Roles)
are the most important component of the
Non-Invasive Data Governance Framework.

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– Executive – Senior Leadership / Steering Committee
– Strategic – Data Governance Council
– Tactical – Data Domain Stewards & Steward Coordinators
– Operational – Operational Data Stewards / Definers, Producers, Users
– Support – Data Governance Team & Data Governance Partners

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Five Levels

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– Executive
• The Steering Committee is composed of business and technology leadership
for Data Governance and all other Enterprise level initiatives.
• Data Governance is added as a line item on the agenda of regular Executive
level meetings.

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– Strategic
• The Strategic level is often labeled as the Data Governance Council. The
Council’s responsibility is to make certain the Data Governance program is
successful.
• The Council is very the ultimate approver of policies and procedures of Data
Governance and acts as the ultimate decision maker for resolving issues that
cannot be resolved at a lower level of the organization.

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– Tactical
• The Tactical level is often labeled as Data Domain Stewards or Enterprise
Data Stewards for a specific subject matter of data.
• Domain Stewards are recognized for their expertise in their subject matter
across the Enterprise.
• Domain Stewards can have the authority to make Enterprise decisions for
their subject matter or they may escalate the decision to an information
Strate-gic level.

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– Operational
• The Operational level can include everybody in the organization.
• These people are known as the true stewards of the data – or people that
are or will be formally accountable for how they define, produce, and use
data.

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– Support
• The Support level varies with the program design in each organization.
• Leadership of the Data Governance program is the critical level of support, and
the support and involvement of IT and the PMOs act as stalwart contributors to
the most successful programs.

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– Executive – Senior Leadership / Steering Committee
– Strategic – Data Governance Council
– Tactical – Data Domain Stewards & Steward Coordinators
– Operational – Operational Data Stewards / Definers, Producers, Users
– Support – Data Governance Team & Data Governance Partners

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Other Components
Processes, Communications, Metrics, Tools
are important components of the
Non-Invasive Data Governance Framework.

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• Processes
– Executive – Endorse Processes
– Strategic – Resolution Processes
– Tactical – Domain Processes
– Operational – Daily Processes
– Support – Define and Enforce Processes

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• Communications
– Executive – Support, Sponsor, Understand
– Strategic – Meeting Status
– Tactical – Subject / Project
– Operational – Orientation, On-Boarding, On-Going
– Support – Plan, Develop, Deliver

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• Metrics
– Executive – Metric Approval and Act
– Strategic – Metric Acceptance
– Tactical – Domain Metrics
– Operational – Daily Measurements
– Support – Collect and Report Metrics

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• Tools
– Executive – Policy Directive
– Strategic – Best Practice and Guidelines
– Tactical – Standards, Requirements, Workflows
– Operational – Glossary, Dictionary Metadata
– Support – KIK Artifacts

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DIY Diagram to Complete Framework
• Color Coordinated with Operating Model, Common Data Matrix …
• Cross Reference Components with Levels
• Fill in with Your Own Description
• Use Information from the Approach Comparison (in next few slides)

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Detailed Diagram to Complete Framework

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Detailed Diagram to Complete Framework

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Framework Comparison
• Approach Comparisons
– Command-and-Control Approach
– Traditional Approach
– Non-Invasive Approach

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– Command-and-Control Approach – Assigned Roles
– Traditional Approach – Identified Roles
– Non-Invasive Approach – Recognized Roles

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• Processes
– Command-and-Control Approach – New Process
– Traditional Approach – Single Process
– Non-Invasive Approach – Applied to Process

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• Communications
– Command-and-Control Approach – You Will Do This
– Traditional Approach – You Should Do This
– Non-Invasive Approach – You Already Do This

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• Metrics
– Command-and-Control Approach – Measure ROI
– Traditional Approach – Measure Data Quality
– Non-Invasive Approach – Measure Program Advancement

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• Tools
– Command-and-Control Approach – Purchase First
– Traditional Approach – Leverage Existing
– Non-Invasive Approach – Leverage Build and Apply Purchased

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#RWDG @RSeiner
• In this webinar I discussed:
– The five core components of a data governance effort
– The five levels where the core components will be addressed
– Detailed explanation of each component for each level
– A diagram to complete the framework for your organization
– A framework comparison across approaches
Summary

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#RWDG @RSeiner
• Real-World Data Governance – Monthly Webinar Series
– March 16, 2017 – Apply Data Governance to Agile Efforts
– April 20, 2017 – Governing Data Governance and Master Metadata
• Questions and Answers
Contact Information

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#RWDG @RSeiner
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
Post Office Box 112571, Upper St. Clair, Pennsylvania 15241
412.220.9643, 412.220.9644 (Fax)
rseiner@kikconsulting.com
rseiner@tdan.com
@RSeiner #RWDG
Contact Information

RWDG Webinar: The New Non-Invasive Data Governance Framework

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