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CONTENT MARKETING
Building Better Relationships and
        Natural Link Love
RED BULL EVENTS




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Amnesia Razorfish | iDate 2012                                                         01
RED BULL – THE RED BULLETIN
                                                                 •   It’s important to consider content consumption
                                                                     beyond the desktop. Understand that while not
                                                                     everyone has resources to produce a monthly
                                                                     magazine in multiple languages, what could
                                                                     you do?

                                                                 •   Consider starting with a bi-annual or quarterly
                                                                     magazine and save costs by publishing it
                                                                     digitally.

                                                                 •   Also drive up subscriptions by starting the
                                                                     publication off with a low or free price supported
                                                                     by non-competitive advertising and then
                                                                     evaluate pricing structure once you have an
                                                                     audience.




                                 https://itunes.apple.com/au/app/the-red-bulletin/id428495907
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Amnesia Razorfish | iDate 2012                                                                                            02
                                                                                                                           2
RED BULL – STRATOS JUMP
                                                  •   708,445 Fans on Facebook
                                                  •   1.236 Million talking about it
                                                  •   50% of worldwide trending Topics on Twitter
                                                  •   8 million streamed the jump live on YouTube
                                                  •   151,000 results in Google News
                                                  •   107,000 results in YouTube
                                                  •   Jump re-broadcasted several times across
                                                      almost every TV network globally
                                                  •   Single image shown was seen on imgur.com
                                                      1.1 million times in 36 hours




                                 http://imgur.com/r/funny/Cv42k
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Amnesia Razorfish | iDate 2012                                                                      03
NIKE – RESEARCH INTO OBESITY
                                                       •   265 Links from 89 Domains
                                                       •   10562 Facebook Likes/Shares
                                                       •   607 Tweets
                                                       •   139 Linkedin Shares
                                                       •   7 Delicious Bookmarks




                                 http://nikeinc.com/news/designed-to-move
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Amnesia Razorfish | iDate 2012                                                           04
MINT – PERSONAL FINANCE BLOG
                                                •   12,008 Links from 486 Domains
                                                •   160 Facebook Likes/Shares
                                                •   76 Tweets
                                                •   18 Google+
                                                •   49 Pins
                                                •   20 Linkedin Shares
                                                •   318 Delicious Bookmarks




                                  http://www.mint.com/blog/
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Amnesia Razorfish | iDate 2012                                                         05
TRAVELPOD – FLASH MAP GAME
                                                     •   8,716 Links from 809 Domains
                                                     •   49,305 Facebook Likes/Shares
                                                     •   864 Tweets
                                                     •   45 Google+
                                                     •   69 Pins
                                                     •   38 Linkedin Shares
                                                     •   1137 Delicious Bookmarks




                                 http://www.travelpod.com/traveler-iq
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Amnesia Razorfish | iDate 2012                                                          06
AMEX – OPEN FORUM
                                                •   28,175 Links from 2,419 Domains
                                                •   802 Facebook Likes/Shares
                                                •   589 Tweets
                                                •   110 Google+
                                                •   10 Pins
                                                •   132 Linkedin Shares
                                                •   1143 Delicious Bookmarks




                                  http://www.openforum.com/
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Amnesia Razorfish | iDate 2012                                                         07
SEOMOZ – OPEN YOUR DATA SETS
                                                •    1609 Links from 154 Domains
                                                •    476 Facebook Likes/Shares
                                                •    1174 Tweets
                                                •    623 Google+
                                                •    43 Linkedin Shares
                                                •    1 Delicious Bookmark




                                     http://mozcast.com/
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Amnesia Razorfish | iDate 2012                                                         08
SIMPLY BUSINESS – INFOGRAPHIC
                                                                •    364 Links from 100 Domains
                                                                •    1013 Facebook Likes/Shares
                                                                •    1569 Tweets
                                                                •    517 Google+
                                                                •    185 Pinterest
                                                                •    542 Linkedin Shares
                                                                •    180 Delicious Bookmark




                          http://www.simplybusiness.co.uk/microsites/guide-to-social-media-success/
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Amnesia Razorfish | iDate 2012                                                                        09
COCA-COLA 2020 VISION
                                                               •    Great Content Takes Resources (Time & Effort)
                                                               •    Great Content Breaks the Mold
                                                               •    Great Content Doesn't Have to Be Big
                                                               •    Great Content Has Longevity (People come
                                                                    back)
                                                               •    Great Content is a great barrier to entry
                                                                    (Competitive Advantage)
                                                               •    Great Content Drives Bigger Ideas (MozCast)




                             http://www.thecoca-colacompany.com/investors/pdfs/2020_vision.pdf
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Amnesia Razorfish | iDate 2012                                                                                      10
FUND ACADEMIC RESEARCH
                                                               •    Essex University psychologist researcher
                                                                    Andrew Przybylski found “just seeing a cell
                                                                    phone is bad for your relationship”.
                                                               •    Around 3,110 websites referenced his research
                                                                    paper.




                            http://www.essex.ac.uk/psychology/department/people/Przybylski.html
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Amnesia Razorfish | iDate 2012                                                                                      11
HALO4 - PRODUCE A SHORT TV SERIES




                                                               5x20 minute weekly episodes
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Amnesia Razorfish | iDate 2012                                                               12
WHAT ARE THE DATING ODDS?




                                     http://piktochart.com
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Amnesia Razorfish | iDate 2012                                                         13
CONTENT MARKETING TYPES




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Amnesia Razorfish | iDate 2012                                                         14
CONTENT MARKETING MATRIX
                                                              •   Entertain your audience around your brand
                                                              •   Inspire people to engage with your brands
                                                              •   Educate people about your products & services
                                                              •   Convince people your brand is awesome!




                       http://www.smartinsights.com/wp-content/uploads/2012/05/content-matrix.jpg
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Amnesia Razorfish | iDate 2012                                                                                    15
CONTENT MARKETING MATRIX
                    Content               Tactic       Budget   Example
                    Articles              Offpage      Low-Med  Worst Places for First Dates
                    Branded Videos        Offpage      Med      Dress Code Tips for Dating
                    Calculators           OffPage      Low-Med  How likely are you to…
                    Case Studies          Content      Med-High Successful Marriages
                    Celebrity Endorsement OffPage      Med-High Famous Singles?
                    Checklist             OffPage      Low-Med  Tips for picking a romantic restaurant
                    Community Forums      Offpage      Low-Med  Dating Advice
                    Competitions          Social & SEO Low      Worst Dating Stories
                    Data Sheet            Content      Low      OKTrends
                    Demo Videos           Content      Med      How to setup your profile
                    eBooks                Offpage      Med      Choosing a Red Wine
                    eNews                 Email        Low      Monthly Resturant Guides
                    Games                 Social & SEO Med-High Pimp your apartment
                    Guides                OffPage      Med      Changes in Dating Habits
                    Infographics          OffPage      Low-Med  More Dangerous than online dating
                    Interactive Demos     OffPage      Med      FloodSmart.gov
                    Press Releases        OffPage      Low      PRWeb & Newswire
                    Product Features      Content      Low      Most Popular Profile Items
                    Quizzes               Social       Low      What annoys you?
                    Ratings               Content      Low      Venues/Attractions
                    Reviews               OffPage      Low-Med  ProductReview.com.au
                    Trend Reports         OffPage      Low-Med  Costs of a first date?
                    Viral                 Offpage      Low-Med  Zombie Dating
                    Webinars              OffPage      Med      How to find a suitable partner
                    White Papers          Offpage      Med-High Melbourne Dating Scene
                    Widgets               Offpage      Low-Med  Dating Suitability
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Amnesia Razorfish | iDate 2012                                                                      16
CONTENT BASED ON PERSONAS




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Amnesia Razorfish | iDate 2012                                                         17
THINK ABOUT YOUR AUDIENCE




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Amnesia Razorfish | iDate 2012                                                         18
CONTENT TOPIC IDEAS




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Amnesia Razorfish | iDate 2012                                                         19
CATCH BREAKING NEWS EARLY
                                                            •      Setup automatic alerts for specific
                                                                   topics or news items.

                                                            •      You can tailor based on type of content

                                                            •      Beware of being overwhelmed and
                                                                   ignoring your alerts

                                                            •      You are not the only one doing this but
                                                                   if you move quick you can get the first
                                                                   mover advantage




                                 http://www.google.com.au/alerts
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Amnesia Razorfish | iDate 2012                                                                               20
WHAT MIGHT BE MAKING NEWS
                                                              •     Sometimes this data can be delayed
                                                                    but is useful for planning what topics
                                                                    spiked previously at key points in the
                                                                    year

                                                              •     Can give you insights into what
                                                                    related terms you might be missing

                                                              •     Can give you insights on if you need
                                                                    to tailor content to geographic areas




                                 http://www.google.com.au/trends/
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Amnesia Razorfish | iDate 2012                                                                               21
WHAT’S POPULAR OR VIRAL
                                                             •    The advantage is that you can tailor
                                                                  the content to your purposes.

                                                             •    You can follow particular topics

                                                             •    If gives you insights on how many
                                                                  people are following each topic

                                                             •    It also gives you an idea of what is
                                                                  popular, what is being liked, shared
                                                                  or getting the most comments




                                 http://www.linkedin.com/today/
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Amnesia Razorfish | iDate 2012                                                                           22
WHAT’S BEING SHARED SOCIALLY
                                                                          •   While it’s mostly a platform for
                                                                              building a follower based on Twitter it
                                                                              does have good insight into what’s is
                                                                              good to share

                                                                          •   You can create your own newsletters
                                                                              to track what competitors or your
                                                                              affiliates are sharing on social

                                                                          •   There are also staff picked
                                                                              newsletters that offer some insight
                            Follow the ones with the
                                                                              into their higher quality
                            most views and look for
                            staff picks!
                                                                          •   There are also extra benefits within
                                                                              the editor field if you Paper.li is good
                                                                              enough to be picked by staff




                                                       http://paper.li/
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Amnesia Razorfish | iDate 2012                                                                                           23
WHAT PEOPLE ARE ASKING
                                                           •   To get the most out of Quora you
                                                               should be engaging with the
                                                               community, following questions and
                                                               adding your insights

                                                           •   It’s fairly easy to quickly build up a
                                                               list of potential topics people have
                                                               asked on Quora

                                                           •   Consider the answers as potential
                                                               insights for your content piece and
                                                               identify experts that you can reach
                                                               out to for your piece

                                                           •   Understand what questions are
                                                               getting the most responses and
                                                               how you could produce a piece of
                                                               content around that topic


                                   http://www.quora.com/
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Amnesia Razorfish | iDate 2012                                                                          24
WHAT IS ALREADY OUT THERE
                                                          •   There are a number of free platforms
                                                              that allow you to quickly gain insights
                                                              from multiple platforms at once

                                                          •   There are limitations around long
                                                              tail, obscure and technical terms

                                                          •   It’s a quick way to get some instant
                                                              insight into what topic titles you can
                                                              use as a seed list

                                                          •   The downside is there is no context
                                                              around the suggestions offered




                                     http://soovle.com/
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Amnesia Razorfish | iDate 2012                                                                          25
SEARCH MULTIPLE MEDIA PLATFORMS
                                                             •   If you are producing topic around new
                                                                 areas or breaking news items,
                                                                 multiple media items can help form
                                                                 insight quickly

                                                             •   It’s also a good way to understand
                                                                 what types of content is being
                                                                 shared/pushed around your topic or
                                                                 themes

                                                             •   You can also identify key content
                                                                 partners that might be able to assist
                                                                 you

                                                             •   These are also quick ways to track
                                                                 negative press and understand what
                                                                 is being shared



                                   http://www.spezify.com/
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Amnesia Razorfish | iDate 2012                                                                           26
SOFTWARE ASSISTANCE
                                                              •   Another great paid tool for being
                                                                  lists of potential topics at scale

                                                              •   My best success with this platform
                                                                  was producing 1 article topic that
                                                                  accounted for 15% of the websites
                                                                  entire organic traffic

                                                              •   You need to be focused and cull
                                                                  any topics that are just too far off
                                                                  brand

                                                              •   They do have a new feature of
                                                                  click to order a specific post on
                                                                  that topic




                                    http://www.hittail.com/
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Amnesia Razorfish | iDate 2012                                                                           27
SOFTWARE ASSISTANCE
                                                                  •   If you are using a WordPress
                                                                      platform for your blog/site then you
                                                                      can get some help with scaling your
                                                                      content marketing by using specific
                                                                      software plugins.

                                                                  •   There are limits to what it can do
                                                                      but it can do a lot of the heavy lifting
                                                                      for many businesses.




                                  http://bit.ly/ScribeiDate2012
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Amnesia Razorfish | iDate 2012                                                                                   28
CONTENT CURATING




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Amnesia Razorfish | iDate 2012                                                         29
CONTENT CURATING
                                                       •   These platforms can be used for
                                                           curating of all the content found
                                                           online.

                                                       •   They also help structure and direct
                                                           what to do with all that content.

                                                       •   These platforms also allow for
                                                           media items to be added to give
                                                           context




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Amnesia Razorfish | iDate 2012                                                                   30
SCHEDULE YOUR CONTENT
                                                             •   Once you understand how much
                                                                 content you are needing to produce
                                                                 start to schedule the work across
                                                                 your teams.

                                                             •   Also consider the path an article
                                                                 must travel from brain storming to
                                                                 creation to being published.

                                                             •   Be flexible on processes and review
                                                                 to reduce roadblocks if you are
                                                                 slipping behind on delivery.




                                    https://contently.com/
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Amnesia Razorfish | iDate 2012                                                                         31
TRACK & MEASURE YOUR CONTENT




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Amnesia Razorfish | iDate 2012                                                         32
TRACK CONTENT MARKETING
     •     Creation Metrics - Traffic, Sources, Social Shares
     •     Manager Metrics - Signups, Conversion %, CPL, Awareness, Marketshare
     •     CEO Metrics - ROI, Costs, Revenue

     Gauge the overall engagement with your content, but can be harder off-site
     but you can look at attribution metrics based on referral touch points. Also
     consider automation of tracking your metrics and quarterly reviews and even
     update past figures with fresh data for best analysis.




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Amnesia Razorfish | iDate 2012                                                         33
HOW TO MAKE CONTENT MARKETING WORK
     1. Increase Customer Retention & Increase Lifetime Value
     2. Reduce Customer Service Costs, Reduce CPL
     3. Increase Site Traffic, More Signups




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Amnesia Razorfish | iDate 2012                                                         34
FIND CONTENT GAPS & WHAT'S WORKING
     •     Focus on content that drives highest amount of quality traffic
     •     Focus on Consistent Topics/Themes
     •     Implement those learning's in new content
     •     Analyse paths to purchase what are challenges content can solve?
           What pieces help customers towards the end of the signup process?
           Customer service feedback notes?
     •     Track SEO traffic, inbound referrals, most downloaded/shared content




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Amnesia Razorfish | iDate 2012                                                         35
FIND ONLINE INFLUENCERS




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Amnesia Razorfish | iDate 2012                                                         36
MEASURE SUCCESS OF CONTENT
                                                                          •   Google+ has a great feature for
                                                                              understanding how your content
                                                                              might have gone viral but also
                                                                              who are the key influences your
                                                                              want to engage with to get that
                                                                              reach.

                                                                          •   The problem with Ripples is they
                                                                              under report as they only show
                                                                              what content has been shared
                                                                              publically not within their circles.




                            http://support.google.com/plus/bin/answer.py?hl=en&answer=1713320
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Amnesia Razorfish | iDate 2012                                                                                       37
REACH THAT ZERO MOMENT OF TRUTH
                                                       •   Touch point between advert and actual
                                                           purchase "includes research process
                                                           online looking for reviews and coupons“.

                                                       •   Google points out average shopper uses
                                                           10.7 sources of information before making
                                                           a purchase, how many pieces of content
                                                           do you have out there?




                                 http://www.zeromomentoftruth.com/
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Amnesia Razorfish | iDate 2012                                                                         38
HAVE SOME FUN WITH CONTENT!
                                                  •   Understand your audience but also how it
                                                      suits content syndication channels. This
                                                      example is a bit of fun but the type of
                                                      content that goes viral on social media.

                                                  •   The downside to this content is you can’t
                                                      easily find the original creator and footer
                                                      notes for authorship are easily removed
                                                      when people are seeding your content
                                                      across social media channels.

                                                  •   Consider using recognisable colour
                                                      schemes, characters or icon graphics
                                                      when creating this type of content.




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Amnesia Razorfish | iDate 2012                                                                      39
CONSIDER MEDIA CONSUMPTION
                                                                   •   It’s typically important at a high level to
                                                                       understand the different content pieces
                                                                       and when they might be consumed.

                                                                   •   Understand when planning your content
                                                                       where particular pieces might fit into these
                                                                       consumption periods.

                                                                   •   This also highlights the importance of
                                                                       using multiple content types to reach your
                                                                       audience and build your brand.




                            http://www.wired.com/culture/lifestyle/magazine/17-08/by_media_diet
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Amnesia Razorfish | iDate 2012                                                                                        40
REACH DISTRACTION CHANNELS
                                                                     •    Understand how your content is being
                                                                          syndicated to ensure it is reaching the right
                                                                          distraction point.

                                                                     •    Also consider how you can develop
                                                                          content to reach particular points of
                                                                          distraction and how you can extend the
                                                                          distraction beyond a casual glance to
                                                                          engagement.




                  http://www.informationisbeautiful.net/visualizations/the-hierarchy-of-digital-distractions/
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Amnesia Razorfish | iDate 2012                                                                                            41
SAFE GUARD YOUR CONTENT




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Amnesia Razorfish | iDate 2012                                                         42
PROTECT YOUR CONTENT!
                                                    •   While Panda algorithm updates has taken a
                                                        chunk out of the value of scraped content,
                                                        it’s still important to understand the scale of
                                                        the theft and who is the culprits.

                                                    •   Often it may just be a minor infringement by
                                                        one of your partners or an affiliate but it can
                                                        be an opportunity to request a link as
                                                        original creator of the content.

                                                    •   You can also use platforms like Copyscape
                                                        to understand what content is popular and
                                                        adjust your content marketing calendar to
                                                        produce more items around those topics.

                                                    •   This is also important to understand if you
                                                        are extensively using guest posts,
                                                        sponsored posts or digital PR.


                                    http://copyscape.com/
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Amnesia Razorfish | iDate 2012                                                                            43
WHO LIKES YOUR IMAGES?
                                                    •    Google Image search is a quick way to do
                                                         this but for a detailed report, TinEye is one
                                                         of the leading platforms for finding who is
                                                         using your images.

                                                    •    This is key for understanding which of your
                                                         affiliates might be pushing the envelope
                                                         too far or who is claiming credit for your
                                                         awesome infographic without giving credit.

                                                    •    They also offer an API if you are trying to
                                                         deduplicate member profile photos
                                                         automatically.




                                    http://www.tineye.com/
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Amnesia Razorfish | iDate 2012                                                                           44
SHARE YOUR CONTENT




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Amnesia Razorfish | iDate 2012                                                         45
UNDERSTAND SOCIAL SHARING PATH
                                                                  •    This is important when trying to push
                                                                       content to the largest possible audience,
                                                                       but also worthwhile understanding when
                                                                       looking for fresh content ideas on what is
                                                                       currently gaining traction via social
                                                                       platforms.

                                                                  •    It’s important to test these paths and see
                                                                       what suits your audience best and
                                                                       highlights the problem with posting the
                                                                       same content at the same time to multiple
                                                                       channels.




                                 http://www.ngonlinenews.com/news/the-journey-of-a-tweet/
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Amnesia Razorfish | iDate 2012                                                                                      46
WHAT WORKS ON FACEBOOK?
                                                              •    It’s important if you are producing content
                                                                   you consider tailoring to the platform,
                                                                   typically images and video significantly out
                                                                   perform text status updates.

                                                              •    Also put any items via the mum test (would
                                                                   you send this to your mum) before posting
                                                                   to your fan page.

                                                              •    Also if a posted content item provokes a
                                                                   negative response consider taking it down
                                                                   asap and quickly post a status update
                                                                   about the removed content item and why it
                                                                   was removed.




                                 http://www.knallgrau.at/facebookcontentstudie
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Amnesia Razorfish | iDate 2012                                                                                    47
SYNDICATION OF CONTENT




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Amnesia Razorfish | iDate 2012                                                         48
SYNDICATION OF CONTENT




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Amnesia Razorfish | iDate 2012                                                         49
SYNDICATION OF CONTENT




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Amnesia Razorfish | iDate 2012                                                         50
SYNDICATION OF CONTENT




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Amnesia Razorfish | iDate 2012                                                         51
WHO TO WATCH?




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Amnesia Razorfish | iDate 2012                                                         52
BRANDS TO WATCH




                  http://marketeer.kapost.com/2012/03/the-content-marketeer-50-brands-to-watch-in-2012/
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Amnesia Razorfish | iDate 2012                                                                            53
v
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iDate 2012 - Down Under

  • 1. CONTENT MARKETING Building Better Relationships and Natural Link Love
  • 3. RED BULL – THE RED BULLETIN • It’s important to consider content consumption beyond the desktop. Understand that while not everyone has resources to produce a monthly magazine in multiple languages, what could you do? • Consider starting with a bi-annual or quarterly magazine and save costs by publishing it digitally. • Also drive up subscriptions by starting the publication off with a low or free price supported by non-competitive advertising and then evaluate pricing structure once you have an audience. https://itunes.apple.com/au/app/the-red-bulletin/id428495907 …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 02 2
  • 4. RED BULL – STRATOS JUMP • 708,445 Fans on Facebook • 1.236 Million talking about it • 50% of worldwide trending Topics on Twitter • 8 million streamed the jump live on YouTube • 151,000 results in Google News • 107,000 results in YouTube • Jump re-broadcasted several times across almost every TV network globally • Single image shown was seen on imgur.com 1.1 million times in 36 hours http://imgur.com/r/funny/Cv42k …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 03
  • 5. NIKE – RESEARCH INTO OBESITY • 265 Links from 89 Domains • 10562 Facebook Likes/Shares • 607 Tweets • 139 Linkedin Shares • 7 Delicious Bookmarks http://nikeinc.com/news/designed-to-move …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 04
  • 6. MINT – PERSONAL FINANCE BLOG • 12,008 Links from 486 Domains • 160 Facebook Likes/Shares • 76 Tweets • 18 Google+ • 49 Pins • 20 Linkedin Shares • 318 Delicious Bookmarks http://www.mint.com/blog/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 05
  • 7. TRAVELPOD – FLASH MAP GAME • 8,716 Links from 809 Domains • 49,305 Facebook Likes/Shares • 864 Tweets • 45 Google+ • 69 Pins • 38 Linkedin Shares • 1137 Delicious Bookmarks http://www.travelpod.com/traveler-iq …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 06
  • 8. AMEX – OPEN FORUM • 28,175 Links from 2,419 Domains • 802 Facebook Likes/Shares • 589 Tweets • 110 Google+ • 10 Pins • 132 Linkedin Shares • 1143 Delicious Bookmarks http://www.openforum.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 07
  • 9. SEOMOZ – OPEN YOUR DATA SETS • 1609 Links from 154 Domains • 476 Facebook Likes/Shares • 1174 Tweets • 623 Google+ • 43 Linkedin Shares • 1 Delicious Bookmark http://mozcast.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 08
  • 10. SIMPLY BUSINESS – INFOGRAPHIC • 364 Links from 100 Domains • 1013 Facebook Likes/Shares • 1569 Tweets • 517 Google+ • 185 Pinterest • 542 Linkedin Shares • 180 Delicious Bookmark http://www.simplybusiness.co.uk/microsites/guide-to-social-media-success/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 09
  • 11. COCA-COLA 2020 VISION • Great Content Takes Resources (Time & Effort) • Great Content Breaks the Mold • Great Content Doesn't Have to Be Big • Great Content Has Longevity (People come back) • Great Content is a great barrier to entry (Competitive Advantage) • Great Content Drives Bigger Ideas (MozCast) http://www.thecoca-colacompany.com/investors/pdfs/2020_vision.pdf …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 10
  • 12. FUND ACADEMIC RESEARCH • Essex University psychologist researcher Andrew Przybylski found “just seeing a cell phone is bad for your relationship”. • Around 3,110 websites referenced his research paper. http://www.essex.ac.uk/psychology/department/people/Przybylski.html …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 11
  • 13. HALO4 - PRODUCE A SHORT TV SERIES 5x20 minute weekly episodes …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 12
  • 14. WHAT ARE THE DATING ODDS? http://piktochart.com …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 13
  • 16. CONTENT MARKETING MATRIX • Entertain your audience around your brand • Inspire people to engage with your brands • Educate people about your products & services • Convince people your brand is awesome! http://www.smartinsights.com/wp-content/uploads/2012/05/content-matrix.jpg …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 15
  • 17. CONTENT MARKETING MATRIX Content Tactic Budget Example Articles Offpage Low-Med Worst Places for First Dates Branded Videos Offpage Med Dress Code Tips for Dating Calculators OffPage Low-Med How likely are you to… Case Studies Content Med-High Successful Marriages Celebrity Endorsement OffPage Med-High Famous Singles? Checklist OffPage Low-Med Tips for picking a romantic restaurant Community Forums Offpage Low-Med Dating Advice Competitions Social & SEO Low Worst Dating Stories Data Sheet Content Low OKTrends Demo Videos Content Med How to setup your profile eBooks Offpage Med Choosing a Red Wine eNews Email Low Monthly Resturant Guides Games Social & SEO Med-High Pimp your apartment Guides OffPage Med Changes in Dating Habits Infographics OffPage Low-Med More Dangerous than online dating Interactive Demos OffPage Med FloodSmart.gov Press Releases OffPage Low PRWeb & Newswire Product Features Content Low Most Popular Profile Items Quizzes Social Low What annoys you? Ratings Content Low Venues/Attractions Reviews OffPage Low-Med ProductReview.com.au Trend Reports OffPage Low-Med Costs of a first date? Viral Offpage Low-Med Zombie Dating Webinars OffPage Med How to find a suitable partner White Papers Offpage Med-High Melbourne Dating Scene Widgets Offpage Low-Med Dating Suitability …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 16
  • 18. CONTENT BASED ON PERSONAS …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 17
  • 19. THINK ABOUT YOUR AUDIENCE …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 18
  • 21. CATCH BREAKING NEWS EARLY • Setup automatic alerts for specific topics or news items. • You can tailor based on type of content • Beware of being overwhelmed and ignoring your alerts • You are not the only one doing this but if you move quick you can get the first mover advantage http://www.google.com.au/alerts …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 20
  • 22. WHAT MIGHT BE MAKING NEWS • Sometimes this data can be delayed but is useful for planning what topics spiked previously at key points in the year • Can give you insights into what related terms you might be missing • Can give you insights on if you need to tailor content to geographic areas http://www.google.com.au/trends/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 21
  • 23. WHAT’S POPULAR OR VIRAL • The advantage is that you can tailor the content to your purposes. • You can follow particular topics • If gives you insights on how many people are following each topic • It also gives you an idea of what is popular, what is being liked, shared or getting the most comments http://www.linkedin.com/today/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 22
  • 24. WHAT’S BEING SHARED SOCIALLY • While it’s mostly a platform for building a follower based on Twitter it does have good insight into what’s is good to share • You can create your own newsletters to track what competitors or your affiliates are sharing on social • There are also staff picked newsletters that offer some insight Follow the ones with the into their higher quality most views and look for staff picks! • There are also extra benefits within the editor field if you Paper.li is good enough to be picked by staff http://paper.li/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 23
  • 25. WHAT PEOPLE ARE ASKING • To get the most out of Quora you should be engaging with the community, following questions and adding your insights • It’s fairly easy to quickly build up a list of potential topics people have asked on Quora • Consider the answers as potential insights for your content piece and identify experts that you can reach out to for your piece • Understand what questions are getting the most responses and how you could produce a piece of content around that topic http://www.quora.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 24
  • 26. WHAT IS ALREADY OUT THERE • There are a number of free platforms that allow you to quickly gain insights from multiple platforms at once • There are limitations around long tail, obscure and technical terms • It’s a quick way to get some instant insight into what topic titles you can use as a seed list • The downside is there is no context around the suggestions offered http://soovle.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 25
  • 27. SEARCH MULTIPLE MEDIA PLATFORMS • If you are producing topic around new areas or breaking news items, multiple media items can help form insight quickly • It’s also a good way to understand what types of content is being shared/pushed around your topic or themes • You can also identify key content partners that might be able to assist you • These are also quick ways to track negative press and understand what is being shared http://www.spezify.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 26
  • 28. SOFTWARE ASSISTANCE • Another great paid tool for being lists of potential topics at scale • My best success with this platform was producing 1 article topic that accounted for 15% of the websites entire organic traffic • You need to be focused and cull any topics that are just too far off brand • They do have a new feature of click to order a specific post on that topic http://www.hittail.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 27
  • 29. SOFTWARE ASSISTANCE • If you are using a WordPress platform for your blog/site then you can get some help with scaling your content marketing by using specific software plugins. • There are limits to what it can do but it can do a lot of the heavy lifting for many businesses. http://bit.ly/ScribeiDate2012 …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 28
  • 31. CONTENT CURATING • These platforms can be used for curating of all the content found online. • They also help structure and direct what to do with all that content. • These platforms also allow for media items to be added to give context …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 30
  • 32. SCHEDULE YOUR CONTENT • Once you understand how much content you are needing to produce start to schedule the work across your teams. • Also consider the path an article must travel from brain storming to creation to being published. • Be flexible on processes and review to reduce roadblocks if you are slipping behind on delivery. https://contently.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 31
  • 33. TRACK & MEASURE YOUR CONTENT …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 32
  • 34. TRACK CONTENT MARKETING • Creation Metrics - Traffic, Sources, Social Shares • Manager Metrics - Signups, Conversion %, CPL, Awareness, Marketshare • CEO Metrics - ROI, Costs, Revenue Gauge the overall engagement with your content, but can be harder off-site but you can look at attribution metrics based on referral touch points. Also consider automation of tracking your metrics and quarterly reviews and even update past figures with fresh data for best analysis. …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 33
  • 35. HOW TO MAKE CONTENT MARKETING WORK 1. Increase Customer Retention & Increase Lifetime Value 2. Reduce Customer Service Costs, Reduce CPL 3. Increase Site Traffic, More Signups …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 34
  • 36. FIND CONTENT GAPS & WHAT'S WORKING • Focus on content that drives highest amount of quality traffic • Focus on Consistent Topics/Themes • Implement those learning's in new content • Analyse paths to purchase what are challenges content can solve? What pieces help customers towards the end of the signup process? Customer service feedback notes? • Track SEO traffic, inbound referrals, most downloaded/shared content …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 35
  • 38. MEASURE SUCCESS OF CONTENT • Google+ has a great feature for understanding how your content might have gone viral but also who are the key influences your want to engage with to get that reach. • The problem with Ripples is they under report as they only show what content has been shared publically not within their circles. http://support.google.com/plus/bin/answer.py?hl=en&answer=1713320 …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 37
  • 39. REACH THAT ZERO MOMENT OF TRUTH • Touch point between advert and actual purchase "includes research process online looking for reviews and coupons“. • Google points out average shopper uses 10.7 sources of information before making a purchase, how many pieces of content do you have out there? http://www.zeromomentoftruth.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 38
  • 40. HAVE SOME FUN WITH CONTENT! • Understand your audience but also how it suits content syndication channels. This example is a bit of fun but the type of content that goes viral on social media. • The downside to this content is you can’t easily find the original creator and footer notes for authorship are easily removed when people are seeding your content across social media channels. • Consider using recognisable colour schemes, characters or icon graphics when creating this type of content. …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 39
  • 41. CONSIDER MEDIA CONSUMPTION • It’s typically important at a high level to understand the different content pieces and when they might be consumed. • Understand when planning your content where particular pieces might fit into these consumption periods. • This also highlights the importance of using multiple content types to reach your audience and build your brand. http://www.wired.com/culture/lifestyle/magazine/17-08/by_media_diet …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 40
  • 42. REACH DISTRACTION CHANNELS • Understand how your content is being syndicated to ensure it is reaching the right distraction point. • Also consider how you can develop content to reach particular points of distraction and how you can extend the distraction beyond a casual glance to engagement. http://www.informationisbeautiful.net/visualizations/the-hierarchy-of-digital-distractions/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 41
  • 43. SAFE GUARD YOUR CONTENT …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 42
  • 44. PROTECT YOUR CONTENT! • While Panda algorithm updates has taken a chunk out of the value of scraped content, it’s still important to understand the scale of the theft and who is the culprits. • Often it may just be a minor infringement by one of your partners or an affiliate but it can be an opportunity to request a link as original creator of the content. • You can also use platforms like Copyscape to understand what content is popular and adjust your content marketing calendar to produce more items around those topics. • This is also important to understand if you are extensively using guest posts, sponsored posts or digital PR. http://copyscape.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 43
  • 45. WHO LIKES YOUR IMAGES? • Google Image search is a quick way to do this but for a detailed report, TinEye is one of the leading platforms for finding who is using your images. • This is key for understanding which of your affiliates might be pushing the envelope too far or who is claiming credit for your awesome infographic without giving credit. • They also offer an API if you are trying to deduplicate member profile photos automatically. http://www.tineye.com/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 44
  • 47. UNDERSTAND SOCIAL SHARING PATH • This is important when trying to push content to the largest possible audience, but also worthwhile understanding when looking for fresh content ideas on what is currently gaining traction via social platforms. • It’s important to test these paths and see what suits your audience best and highlights the problem with posting the same content at the same time to multiple channels. http://www.ngonlinenews.com/news/the-journey-of-a-tweet/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 46
  • 48. WHAT WORKS ON FACEBOOK? • It’s important if you are producing content you consider tailoring to the platform, typically images and video significantly out perform text status updates. • Also put any items via the mum test (would you send this to your mum) before posting to your fan page. • Also if a posted content item provokes a negative response consider taking it down asap and quickly post a status update about the removed content item and why it was removed. http://www.knallgrau.at/facebookcontentstudie …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 47
  • 54. BRANDS TO WATCH http://marketeer.kapost.com/2012/03/the-content-marketeer-50-brands-to-watch-in-2012/ …….……..…………..……….…..…………..…………..…………..…………..…………..…………..……….......…………………………………………………………. Amnesia Razorfish | iDate 2012 53
  • 55. v Email: enquires@amnesia.com.au | Tel: +61 (2) 9380 9317 6/28 Freshwater Place, Southbank, Melbourne VIC 3068 Bond 3, 30 Windmill Street,Millers Point NSW 2000