Presentation to the BiiG Conference Queensland September 2013. Showcasing three key Government 2.0 initiatives active in our State from the perspective of the gov2qld community of practice. Highlighting how far we as a State have come in the last 5 years and comparing our initiatives with exemplar initiatives from elsewhere. Proposing that the one aspect of Obamas decleration of Open Government which has recieved least attention - that of collaboration across the government ecosystem - actually has the potential to be the most valuable in addressing the pressing challenges of Government today - those of Citizen Centric Services; a focus on outcomes and performance and the linked challenges of efficiency and innovation.

1. OBAMAS FORGOTTEN SON
GOVERNMENT 2.0 FIVE YEARS ON

2. From Buzz of Gov 2.0 is fading, but is it delivering
Martin Stewart-Weeks, CISCO, Feb 5th, 2013
http://www.smh.com.au/federal-politics/buzz-of-gov-20-has-faded-but-it-is-delivering-20130202-2dqt1.html

3. OBAMAS FORGOTTEN SON
GOVERNMENT 2.0 FIVE YEARS ON

4. @DAVIDJEADE
Omages courtesy davidjeade.com and engage2.com.au

5. A community of professionals with
a passion to see government use
innovative techniques and
technology to deliver better
outcomes for the community.
@GOV2QLD

6. Photo Matt Murray
govcamp queensland 2012
http://www.flickr.com/photos/mattmurray74/

7. Photo David Eade
gov2qld 2013

8. Video courtesy Reading Room
gov2qld 2011
http://www.youtube.com/watch?v=-UO91ZZf0J0&list=UUFTtjEwtGp-dNAPQOsTWhgQ&index=18

9. Image courtesy Social Media in times of Crissis Symposium
2011

10. Images courtesy Social Media in times of Crissis Symposium and Eilleen Culleton
2011

11. GOV2QLD
Images courtesy David J Eade
2012

12. Images courtesy David J Eade
govcamp 2012

15. GOVERNMENT 2.0
GOVERNMENT + WEB 2.0
=

16. From UsNow
A film project about the power of mass collaboration, government and the internet.
http://www.usnowfilm.com/

17. GOVERNMENT 2.0
ΔCULTURE + ΔTECHNOLOGY
=

18. GOVERNMENT 2.0 TODAY

19. Governm
ent2.0
Transparency Accountability
Community
Engage
Collaborate
Co-Design
Transform
Innovate
Networks
Social
Crowd
Platform
Service Delivery
Policy Development
Administration
Blogger
Local
Mobile
Feeds
Wiki
Community Development
PlanningEfficiency
Cloud
BYOD
Open Data Citizen Centric
government ecosystem
Connect Mashup
e-gov
i-gov
Processes

20. SCENARIOS

21. COMMUNITY
CONSULTATION
ENGAGING
ONLINE
OPEN
DATA

22. from http://queenslandplan.qld.gov.au/

23. from http://queenslandplan.qld.gov.au/

24. from http://facebook.com/theqldplan/

25. from http://youtune.com/users/TheQueenslandPlan/

27. from http://davidjead.com/

28. COMMUNITY
CONSULTATION
ENGAGING
ONLINE
OPEN
DATA

29. from Queensland Police Facebook page

30. from Queensland Police myPolice blog

32. from QLDAlert

33. from Department of Human Sevrices wbe page

34. from iTunes Store

35. speechbubble
from Department of Human Sevrices wbe page

37. from Department of Human Sevrices YouTube page

39. “Our policy is to help our
customers by responding to
your questions online and
correcting misinformation”
“We also pass information we
receive via social media sites to
business areas so we can
continually improve our services”
from Department of Human Sevrices wbe page

40. ENGAGING
ONLINE
COMMUNITY
CONSULTATION
OPEN
DATA

42. from data.qld.gov.au

43. from data.qld.gov.au

44. from data.gov.uk

45. from govhack website

46. simPROVAL by The Elites of the Gold Coast
from govhack website

47. COMMUNITY
CONSULTATION
ENGAGING
ONLINE
OPEN
DATA
SCENARIOS

48. OBAMAS FORGOTTEN SON

49. “We will work together to ensure
the public trust and establish a
system of transparency, public
participation and collaboration.”
Memorandum for the Heads of Executive Departments and Agencies
Transparency and Open Government

50. OUTCOMES AND
PERFORMANCE
PRODUCTIVITY
AND INNOVATION
CITIZEN CENTRIC
SERVICES

51. NFP NGO

52. NGO

53. OUTCOMES AND
PERFORMANCE
PRODUCTIVITY
AND INNOVATION
CITIZEN CENTRIC
SERVICES

55. ΔCULTURE + ΔTECHNOLOGY

56. ΔCULTURE + ΔTECHNOLOGY

58. Department
Citizen
NGO
Regional Council
Local CouncilAgency
Local Council
Agency

60. HOW DO YOU SHARE
DOCUMENTS TODAY?
Email Attachments
USB drives
CD/DVD drives
Online File Sharing
FTP85%

61. HOW DO YOU SHARE
DOCUMENTS TODAY?
Email Attachments
USB drives
CD/DVD drives
Online File Sharing
FTP40%

62. Utility
Department
Citizens
NGO
Local Council
ContractorAgency
Regional Council

63. “cloud” concerns
control and ownership
CONS:
-
-
-
PROS:
+
+
easy to use
gets the job done
multiple silos (management)
-
business continuity

64. Utility
Department
Citizens
NGO
Local Council
ContractorAgency
Regional Council

66. IN CONCLUSION

67. GOVERNMENT 2.0
GOVERNMENT + WEB 2.0
=

71. OUTCOMES AND
PERFORMANCE
PRODUCTIVITY
AND INNOVATION
CITIZEN CENTRIC
SERVICES

72. THANK YOU
@DavidJEade
davidjeade@gmail.com
www.davidjeade.com
@gov2qld
gov2qld@gmail.com
bit.ly/gov2qldcommunity
@ObjectiveCCC
david.eade@objective.com
www.objectiveconnect.com