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THE BIG DEAL ABOUT BIG DATA
How It Will Transform Pharma
Meeting and Event Delivery
November 5, 2014
David Nickelson, PsyD, JD
VP, Health & Pharma Strategy
Aimia, US
AUDIENCE PARTICIPATION
How many bytes of information does Walmart collect every hour?
Enough to fill:

1. 500,000 file cabinets
2. 5,000,000 file cabinets
3. 50,000,000 file cabinets
4. 5 billion file cabinets

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 3
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 4
AUDIENCE PARTICIPATION
How many bytes of information is collected around the world every day?
Enough to fill the Earth’s oceans:

1. 7 times
2. 70 times
3. 700 times
4. 7,000 times

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 5
2,500,000,000,000,000,000

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 6
2,500,000,000,000,000,000

That’s BIG

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 7
2,500,000,000,000,000,000

But it’s not

BIG DATA
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 8
datasets
where the size is beyond the
Big data refers to

ability of typical database
software tools to capture, store,
manage and analyze.
Source: Big data: The next frontier for innovation, competition and productivity | McKinsey Institute

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 9
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 10
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 11
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 12
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 13
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 14
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 15
16
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 17
VOLUME

VELOCITY

VARIETY

Source: HBR, Big Data: The Management Revolution. http://hbr.org/2012/10/big-data-the-management-revolution/ar

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 18
Source: The Big Data Zoo – Taming the Beasts
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 19
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 20
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 21
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 22
BIG DATA & MEETING
PLANNING
SOURCING

24
REGISTRATION

25
FINANCIALS

26
SURVEYS

27
28
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 29
GOOD DATA WON’T GUARANTEE
GOOD DECISIONS

Source: Harvard Business Review

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 30
GOOD DATA WON’T GUARANTEE
GOOD DECISIONS

WHY?
Source: Harvard Business Review

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 31
ANALYTIC
SKILLS ARE
CONCENTRATED IN
TOO FEW
EMPLOYEES
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 32
IT NEEDS TO
SPEND MORE

“I”

TIME ON THE
AND LESS ON THE

“T”

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 33
RELIABLE
INFORMATION
EXISTS,
BUT IT’S HARD TO
LOCATE
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 34
BUSINESS
EXECUTIVES
DON’T MANAGE
INFORMATION AS
WELL AS THEY
MANAGE TALENT,
CAPITAL AND
BRAND

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 35
AUDIENCE PARTICIPATION
How do you use data to make decisions?

1. Data, data, data – “I go with the numbers.”
2. Trust my gut – “My instincts are always right”

3. Data and gut – “The data says “X”; however, …”.
4. Magic 8 Ball (the app, not the toy)…

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 36
MEETING PLANNERS MUST BECOME
“INFORMED SKEPTICS”

1

Visceral

2

Empirical

3

Informed
Skeptic

4

Psychic

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 37
MEETING PLANNERS MUST BECOME
“INFORMED SKEPTICS”
Data isn’t the
solution.
It’s a tool.

3

Informed
Skeptic

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 38
Set your
objectives: What
do you want to
know?

Evaluate and
adjust

ACTIONABLE
DATA

Implement and
review regularly

What data do you
have? What data
do you need?

Create your plan,
define reports

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 39
FINANCIAL OPTIMIZATION

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 40
BUSINESS OPTIMIZATION

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 41
EXPERIENCE OPTIMIZATION

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 42
AUDIENCE PARTICIPATION
By the way, how are you feeling right now?

1. Excited! Ready to put Actionable Data to work
2. Interested enough to do a little more research into the topic

3. Still a little concerned
4. How in the world am I going to do this?

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 43
ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 44
Time to add

Informed Skeptical Data
Scientist
to your pharma meeting planner skills
and expertise

Source: Anatomy of a Data Scientist ǀ fico.com

© 2013 Aimia. All rights reserved. 45
“THE GOAL IS TO TURN
DATA INTO
INFORMATION, AND
INFORMATION INTO
INSIGHT.”
Carly Fiorina,
former executive, president, and chair
Hewlett-Packard Co.

ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 46
THANK YOU!
Dr. David Nickelson, Esq.
Vice President
Health & Pharma Strategy
david.nickelson@aimia.com
763.445.3442

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Aimia: The Big Deal About Big Data -- How It Will Transform Pharma Meeting and Event Delivery

  • 1.
  • 2. THE BIG DEAL ABOUT BIG DATA How It Will Transform Pharma Meeting and Event Delivery November 5, 2014 David Nickelson, PsyD, JD VP, Health & Pharma Strategy Aimia, US
  • 3. AUDIENCE PARTICIPATION How many bytes of information does Walmart collect every hour? Enough to fill: 1. 500,000 file cabinets 2. 5,000,000 file cabinets 3. 50,000,000 file cabinets 4. 5 billion file cabinets ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 3
  • 4. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 4
  • 5. AUDIENCE PARTICIPATION How many bytes of information is collected around the world every day? Enough to fill the Earth’s oceans: 1. 7 times 2. 70 times 3. 700 times 4. 7,000 times ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 5
  • 6. 2,500,000,000,000,000,000 ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 6
  • 7. 2,500,000,000,000,000,000 That’s BIG ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 7
  • 8. 2,500,000,000,000,000,000 But it’s not BIG DATA ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 8
  • 9. datasets where the size is beyond the Big data refers to ability of typical database software tools to capture, store, manage and analyze. Source: Big data: The next frontier for innovation, competition and productivity | McKinsey Institute ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 9
  • 10. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 10
  • 11. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 11
  • 12. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 12
  • 13. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 13
  • 14. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 14
  • 15. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 15
  • 16. 16
  • 17. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 17
  • 18. VOLUME VELOCITY VARIETY Source: HBR, Big Data: The Management Revolution. http://hbr.org/2012/10/big-data-the-management-revolution/ar ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 18
  • 19. Source: The Big Data Zoo – Taming the Beasts ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 19
  • 20. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 20
  • 21. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 21
  • 22. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 22
  • 23. BIG DATA & MEETING PLANNING
  • 28. 28
  • 29. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 29
  • 30. GOOD DATA WON’T GUARANTEE GOOD DECISIONS Source: Harvard Business Review ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 30
  • 31. GOOD DATA WON’T GUARANTEE GOOD DECISIONS WHY? Source: Harvard Business Review ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 31
  • 32. ANALYTIC SKILLS ARE CONCENTRATED IN TOO FEW EMPLOYEES ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 32
  • 33. IT NEEDS TO SPEND MORE “I” TIME ON THE AND LESS ON THE “T” ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 33
  • 34. RELIABLE INFORMATION EXISTS, BUT IT’S HARD TO LOCATE ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 34
  • 35. BUSINESS EXECUTIVES DON’T MANAGE INFORMATION AS WELL AS THEY MANAGE TALENT, CAPITAL AND BRAND ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 35
  • 36. AUDIENCE PARTICIPATION How do you use data to make decisions? 1. Data, data, data – “I go with the numbers.” 2. Trust my gut – “My instincts are always right” 3. Data and gut – “The data says “X”; however, …”. 4. Magic 8 Ball (the app, not the toy)… ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 36
  • 37. MEETING PLANNERS MUST BECOME “INFORMED SKEPTICS” 1 Visceral 2 Empirical 3 Informed Skeptic 4 Psychic ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 37
  • 38. MEETING PLANNERS MUST BECOME “INFORMED SKEPTICS” Data isn’t the solution. It’s a tool. 3 Informed Skeptic ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 38
  • 39. Set your objectives: What do you want to know? Evaluate and adjust ACTIONABLE DATA Implement and review regularly What data do you have? What data do you need? Create your plan, define reports ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 39
  • 40. FINANCIAL OPTIMIZATION ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 40
  • 41. BUSINESS OPTIMIZATION ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 41
  • 42. EXPERIENCE OPTIMIZATION ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 42
  • 43. AUDIENCE PARTICIPATION By the way, how are you feeling right now? 1. Excited! Ready to put Actionable Data to work 2. Interested enough to do a little more research into the topic 3. Still a little concerned 4. How in the world am I going to do this? ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 43
  • 44. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 44
  • 45. Time to add Informed Skeptical Data Scientist to your pharma meeting planner skills and expertise Source: Anatomy of a Data Scientist ǀ fico.com © 2013 Aimia. All rights reserved. 45
  • 46. “THE GOAL IS TO TURN DATA INTO INFORMATION, AND INFORMATION INTO INSIGHT.” Carly Fiorina, former executive, president, and chair Hewlett-Packard Co. ExL Pharma ǀ 9th Pharmaceutical Meeting Planners' Summit ǀ © 2013 Aimia. All rights reserved. 46
  • 47. THANK YOU! Dr. David Nickelson, Esq. Vice President Health & Pharma Strategy david.nickelson@aimia.com 763.445.3442