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TO SELF-PUBLISH OR NOT TO SELF-PUBLISH?
AN INDIE SURVIVAL GUIDE TO SELF-PUBLISHING IN THE MOBILE F2P WORLD
David P. Chiu
DC Games Consulting LLC
MIGS 2017
• 12+ years in games industry
• Intel in Gaming Developer Relations & Business Development, US Gaming Marketing &
Campaign Strategy
• Head of Business Development and Developer Relations at Kongregate
• Vice President of R2 Games USA
• Worked on hit games such as Clicker Heroes, Politicats, Game of Thrones Ascent
• Now at DC Games Consulting LLC
WHO AM I?
DC Games Consulting LLC
DCGC is a boutique consultancy that specializes in F2P mobile games.
• Relationship management with Apple, Google and other platforms for app store
features
• IP Licensing and business development
• Free-to-play expertise best practices for improving retention and monetization
• Ad monetization strategy
• Idle/ clicker game design and best practices
DC Games Consulting LLC
DC GAMES CONSULTING LLC
MOBILE LANDSCAPE
DC Games Consulting LLC
COMPETITIVE LANDSCAPE IN MOBILE GAMES
DC Games Consulting LLC
• F2P is the dominant business model
• Usually only 1-2 paid games in the iOS Top 150 Grossing
• Incumbents tend to dominate the charts
• Mobile marketplace mature and consolidating
• Much more hit-driven
MOBILE USER ACQUISITION IS EXPENSIVE
DC Games Consulting LLC
• Makes 3rd party publishing model
challenging
• Revenue sharing makes UA difficult
• Recoupable marketing à developer
receives little revenue
• Minor feature: 10k to 100k+ installs
• Medium feature: 100k-300k+ installs
• Major feature: 300k to 1M+ installs
***For F2P games, not paid
APP STORE FEATURES ARE INCREDIBLY POWERFUL
# of Apps 3.10M
Approx. # of apps each week ~3k-9k
# of Games 780k
Approx. # of games each week ~1k-3k
Promo slots of new games 15-20
APP STORE FEATURES ARE HARD TO GET
DC Games Consulting LLC
SELF-PUBLISH VS. PUBLISHER?
DC Games Consulting LLC
• Publishers can help by allowing you to focus on the game development while they handle publishing
• Publishers can provide the following:
• Marketing creatives (icon, screenshots, ads, videos, keywords and do A/B tests)
• User acquisition
• App store relations and featuring
• PR and media outreach
• F2P expertise and analytics
• Customer service and community management
• Functional QA Testing
• Localization and localization QA
• Development funding or royalty advances
• Marketing guarantees
• IP licensing
IS A PUBLISHER RIGHT FOR ME?
DC Games Consulting LLC
Evaluate the publisher:
• Are goals and interests aligned?
• Putting some skin behind the game?
• Potential for long term partnership?
• Track record of success?
• Repeat deals with developers?
• Who will be working on your game?
• 1st party and 3rd party games?
• Audience and portfolio fit?
IS A PUBLISHER RIGHT FOR ME?
DC Games Consulting LLC
Evaluate your game and team:
• Goals for the game and studio?
• Does your team understand F2P?
• Do you have the key talent for a F2P game dev and UA?
• Do you have enough capital for dev and UA?
• Do you plan on doing UA for your game?
SELF-PUBLISH?
DC Games Consulting LLC
SELF-PUBLISHING VS. PUBLISHER
Self-Publishing Publisher
Pros Ø 100% net revenue and control
Ø Complements or augments your
capabilities/ resources
Cons Ø Need appropriate team/ resources
Ø Revenue share
Ø More chefs in the kitchen
DC Games Consulting LLC
SELF-PUBLISHING BEST PRACTICES
DC Games Consulting LLC
SOFT LAUNCH
DC Games Consulting LLC
Choose soft launch countries and roll-out schedule
1. Southeast Asia (Philippines, Indonesia, etc)
• Cheap CPIs ($0.20-$1) à can get large # of installs quickly
• Stability and compatibility testing
• Not for A/B testing or estimating metrics
2. Scandinavia (Sweden, Denmark, Finland, Norway, etc)
• Player resemble US/CA/AUS players
• Relatively lower CPI
• A/B test features
• A/B test marketing/ app store creatives
3. Canada, Australia and New Zealand
• Resemble US players the most
• Expensive CPIs
SOFT LAUNCH CHECKLIST
DC Games Consulting LLC
• A/B test and optimize in-game features and tutorial/ FTUE
• Test in-game analytics and app attribution platforms
• A/B test marketing creatives
• A/B test app store page:
• Icon
• App Name
• Subtitle
• Video(s)
• Screenshots
• Copy
• App icons and app store pages can have a huge impact on downloads!
BEST PRACTICES FOR IMPROVING RETENTION
DC Games Consulting LLC
IMPROVING RETENTION
Early retention:
• Daily log-in rewards
• Quest system
• Appointment Mechanic
• Daily Events/ Challenges
DAILY REWARDS/ DAILY QUESTS
• Daily (chance for) reward for logging into game
• Increasing rewards each day
• Resets if player misses a day
• Biggest prize is usually hard currency
QUEST SYSTEMS
• Provides player guidance without a
boring tutorial
• Nudge them towards desired behaviors
• Reward with hard currency or item(s)
• Typically 3 quests at a time
• Meta – obtain reward for completing X
number of quests in a certain time period
• Get players to come back to the game regularly to check-in, engage, watch ads, etc.
• Free Chest, Mini-Game, Spin + Retrigger Ad Bonus/Awards
APPOINTMENT MECHANIC
NOTIFICATIONS
• Don’t ask to opt in at app
launch
• Ask later in the first or second
session of the game
• Tie to appointment mechanic
• Offer an incentive to do so
• Free chest every 4 hours
• Spin prize wheel every 4 hours
IMPROVING RETENTION
Mid and Late Stage Retention:
• Achievements with rewards
• Multiplayer features (PvP, co-op, clans, clan battles, clan
perks, chat)
• Leaderboards (single player, PvP, event-based)
• Limited Time Events
• Seasonal Events
• Features and items specifically geared towards elder players
that are unlocked later on
LIMITED TIME EVENT
• Weekly, biweekly or monthly events to drive
retention and engagement
• Can be tied to seasonal holidays
• Progress can be separate from main game
• Offer increasing rewards for reach event goals
• Or leaderboards with tiered rewards
LIMITED TIME EVENTS IN ADCAP INCREASES
IAP AND AD MONETIZATION
Source: Kongregate,AdVenture Capitalist
LEADERBOARDS AND EVENTS
• In addition to Event Loot Boxes, Office Space also has an Event Corp Leaderboard with tiered prizes
• Drives engagement, competition and purchasing
BEST PRACTICES FOR IMPROVING MONETIZATION
DC Games Consulting LLC
SHOP UI
• Have all hard currency packages visible in one screen
• Easier for comparing packages
• Clearly call out bonuses for bigger packages
• Call out Most Popular and Best Deal packages
SHOP UI
• Midcore/hardcore games have more complex economies
• Breakdown shop into separate screens
• Separate screens for each currency, bundles, consumables, etc.
MINIMIZE FRICTION à INCREASE CONVERSION AND ARPPU
MONETIZATION:
SHOP TUTORIAL
• Seed players with some hard currency at the
beginning
• Lead them to the shop
• Guide them thru a “free” introductory purchase
• Player gets a taste of the benefits of buying (like free
samples at Costco)
1) Hard currency unlocked 2) Show players where they can spend them
Almost a Hero
3) Introduce to shop with free introductory purchase
Almost a Hero
INCREASING BUYER CONVERSION AND ARPPU
§ Drive buyer conversion and spending with:
1. First time buyer packages
2. Additional bundles after the first purchase
3. Targeted offers based on player behavior
4. Time limited offers
5. Bundles for events/holidays
6. Hard currency daily drips/ subscriptions
A/B TEST!
§ During soft launch, conduct A/B tests
to determine:
§ Shop UI
§ Optimal pricing tiers
§ First Time Buyer Packages and
Time Limited/ Event Bundles
§ When to introduce
§ Placement
§ Price
§ What’s in the bundle
§ Expiration
INCREASE BUYER CONVERSION WITH FIRST TIME BUYER BUNDLES
• Encourage player to make first purchase with a very attractive offer
Item or bonus for first purchaseOne-time first time buyer bundle
MONETIZATION: EVENT SPECIFIC
BUNDLES/SALES
HARD CURRENCY SUBSCRIPTIONS/ DAILY DRIPS
• IAP provides daily drip of
hard currency over time
• Provide one-time reward
at purchase for some
instant gratification
• Encourages daily login
• Can help increase
retention
GAMIFYING THE BUYING EXPERIENCE
• With a Chinese MMO-style Buyers VIP system
• Players earn points for spending within the game
• Which can unlock tiers with different rewards or perks
• Modelled after airlines, hotel and casino VIP systems
• Risk: may make you look greedy and the game P2W
• This is more for games with deep, complex economies
AD MONETIZATION
DC Games Consulting LLC
• Ads offer an opportunity to monetize the ~95% of players that will never buy
• Add rewarded video to increase your LTV
• Not disruptive and player choose to engage for rewards
• Good for high retaining casual games with low monetization
• Rewarded videos can generate 50-70%+ for some Top 200 Grossing games (esp. idle clickers)
• Integrate mediation platform and multiple ad networks
• Negotiate superior deal terms
AD MONETIZATION
DC Games Consulting LLC
• Integrate ads into gameplay (core loop or regularly repeating screen)
• Prominent surfacing/ placements
• Offer meaningful rewards
• Incorporate ads into new content or/and limited timed events
• Limit video pre-caching to minimize OTA data usage
• Avoid long ads or ads that require users to pre-qualify
QUESTIONS?
DC Games Consulting LLC
David P. Chiu
DC Games Consulting LLC
david.p.chiu@gmail.com

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MIGS 2017 - To Self-Publish Or Not To Self-Publish?

  • 1. TO SELF-PUBLISH OR NOT TO SELF-PUBLISH? AN INDIE SURVIVAL GUIDE TO SELF-PUBLISHING IN THE MOBILE F2P WORLD David P. Chiu DC Games Consulting LLC MIGS 2017
  • 2. • 12+ years in games industry • Intel in Gaming Developer Relations & Business Development, US Gaming Marketing & Campaign Strategy • Head of Business Development and Developer Relations at Kongregate • Vice President of R2 Games USA • Worked on hit games such as Clicker Heroes, Politicats, Game of Thrones Ascent • Now at DC Games Consulting LLC WHO AM I? DC Games Consulting LLC
  • 3. DCGC is a boutique consultancy that specializes in F2P mobile games. • Relationship management with Apple, Google and other platforms for app store features • IP Licensing and business development • Free-to-play expertise best practices for improving retention and monetization • Ad monetization strategy • Idle/ clicker game design and best practices DC Games Consulting LLC DC GAMES CONSULTING LLC
  • 4. MOBILE LANDSCAPE DC Games Consulting LLC
  • 5. COMPETITIVE LANDSCAPE IN MOBILE GAMES DC Games Consulting LLC • F2P is the dominant business model • Usually only 1-2 paid games in the iOS Top 150 Grossing • Incumbents tend to dominate the charts • Mobile marketplace mature and consolidating • Much more hit-driven
  • 6. MOBILE USER ACQUISITION IS EXPENSIVE DC Games Consulting LLC • Makes 3rd party publishing model challenging • Revenue sharing makes UA difficult • Recoupable marketing à developer receives little revenue
  • 7. • Minor feature: 10k to 100k+ installs • Medium feature: 100k-300k+ installs • Major feature: 300k to 1M+ installs ***For F2P games, not paid APP STORE FEATURES ARE INCREDIBLY POWERFUL
  • 8. # of Apps 3.10M Approx. # of apps each week ~3k-9k # of Games 780k Approx. # of games each week ~1k-3k Promo slots of new games 15-20 APP STORE FEATURES ARE HARD TO GET DC Games Consulting LLC
  • 9. SELF-PUBLISH VS. PUBLISHER? DC Games Consulting LLC
  • 10. • Publishers can help by allowing you to focus on the game development while they handle publishing • Publishers can provide the following: • Marketing creatives (icon, screenshots, ads, videos, keywords and do A/B tests) • User acquisition • App store relations and featuring • PR and media outreach • F2P expertise and analytics • Customer service and community management • Functional QA Testing • Localization and localization QA • Development funding or royalty advances • Marketing guarantees • IP licensing IS A PUBLISHER RIGHT FOR ME? DC Games Consulting LLC
  • 11. Evaluate the publisher: • Are goals and interests aligned? • Putting some skin behind the game? • Potential for long term partnership? • Track record of success? • Repeat deals with developers? • Who will be working on your game? • 1st party and 3rd party games? • Audience and portfolio fit? IS A PUBLISHER RIGHT FOR ME? DC Games Consulting LLC
  • 12. Evaluate your game and team: • Goals for the game and studio? • Does your team understand F2P? • Do you have the key talent for a F2P game dev and UA? • Do you have enough capital for dev and UA? • Do you plan on doing UA for your game? SELF-PUBLISH? DC Games Consulting LLC
  • 13. SELF-PUBLISHING VS. PUBLISHER Self-Publishing Publisher Pros Ø 100% net revenue and control Ø Complements or augments your capabilities/ resources Cons Ø Need appropriate team/ resources Ø Revenue share Ø More chefs in the kitchen DC Games Consulting LLC
  • 14. SELF-PUBLISHING BEST PRACTICES DC Games Consulting LLC
  • 15. SOFT LAUNCH DC Games Consulting LLC Choose soft launch countries and roll-out schedule 1. Southeast Asia (Philippines, Indonesia, etc) • Cheap CPIs ($0.20-$1) à can get large # of installs quickly • Stability and compatibility testing • Not for A/B testing or estimating metrics 2. Scandinavia (Sweden, Denmark, Finland, Norway, etc) • Player resemble US/CA/AUS players • Relatively lower CPI • A/B test features • A/B test marketing/ app store creatives 3. Canada, Australia and New Zealand • Resemble US players the most • Expensive CPIs
  • 16. SOFT LAUNCH CHECKLIST DC Games Consulting LLC • A/B test and optimize in-game features and tutorial/ FTUE • Test in-game analytics and app attribution platforms • A/B test marketing creatives • A/B test app store page: • Icon • App Name • Subtitle • Video(s) • Screenshots • Copy • App icons and app store pages can have a huge impact on downloads!
  • 17. BEST PRACTICES FOR IMPROVING RETENTION DC Games Consulting LLC
  • 18. IMPROVING RETENTION Early retention: • Daily log-in rewards • Quest system • Appointment Mechanic • Daily Events/ Challenges
  • 19. DAILY REWARDS/ DAILY QUESTS • Daily (chance for) reward for logging into game • Increasing rewards each day • Resets if player misses a day • Biggest prize is usually hard currency
  • 20. QUEST SYSTEMS • Provides player guidance without a boring tutorial • Nudge them towards desired behaviors • Reward with hard currency or item(s) • Typically 3 quests at a time • Meta – obtain reward for completing X number of quests in a certain time period
  • 21. • Get players to come back to the game regularly to check-in, engage, watch ads, etc. • Free Chest, Mini-Game, Spin + Retrigger Ad Bonus/Awards APPOINTMENT MECHANIC
  • 22. NOTIFICATIONS • Don’t ask to opt in at app launch • Ask later in the first or second session of the game • Tie to appointment mechanic • Offer an incentive to do so • Free chest every 4 hours • Spin prize wheel every 4 hours
  • 23. IMPROVING RETENTION Mid and Late Stage Retention: • Achievements with rewards • Multiplayer features (PvP, co-op, clans, clan battles, clan perks, chat) • Leaderboards (single player, PvP, event-based) • Limited Time Events • Seasonal Events • Features and items specifically geared towards elder players that are unlocked later on
  • 24. LIMITED TIME EVENT • Weekly, biweekly or monthly events to drive retention and engagement • Can be tied to seasonal holidays • Progress can be separate from main game • Offer increasing rewards for reach event goals • Or leaderboards with tiered rewards
  • 25. LIMITED TIME EVENTS IN ADCAP INCREASES IAP AND AD MONETIZATION Source: Kongregate,AdVenture Capitalist
  • 26. LEADERBOARDS AND EVENTS • In addition to Event Loot Boxes, Office Space also has an Event Corp Leaderboard with tiered prizes • Drives engagement, competition and purchasing
  • 27. BEST PRACTICES FOR IMPROVING MONETIZATION DC Games Consulting LLC
  • 28. SHOP UI • Have all hard currency packages visible in one screen • Easier for comparing packages • Clearly call out bonuses for bigger packages • Call out Most Popular and Best Deal packages
  • 29. SHOP UI • Midcore/hardcore games have more complex economies • Breakdown shop into separate screens • Separate screens for each currency, bundles, consumables, etc.
  • 30. MINIMIZE FRICTION à INCREASE CONVERSION AND ARPPU
  • 31. MONETIZATION: SHOP TUTORIAL • Seed players with some hard currency at the beginning • Lead them to the shop • Guide them thru a “free” introductory purchase • Player gets a taste of the benefits of buying (like free samples at Costco)
  • 32. 1) Hard currency unlocked 2) Show players where they can spend them Almost a Hero
  • 33. 3) Introduce to shop with free introductory purchase Almost a Hero
  • 34. INCREASING BUYER CONVERSION AND ARPPU § Drive buyer conversion and spending with: 1. First time buyer packages 2. Additional bundles after the first purchase 3. Targeted offers based on player behavior 4. Time limited offers 5. Bundles for events/holidays 6. Hard currency daily drips/ subscriptions
  • 35. A/B TEST! § During soft launch, conduct A/B tests to determine: § Shop UI § Optimal pricing tiers § First Time Buyer Packages and Time Limited/ Event Bundles § When to introduce § Placement § Price § What’s in the bundle § Expiration
  • 36. INCREASE BUYER CONVERSION WITH FIRST TIME BUYER BUNDLES • Encourage player to make first purchase with a very attractive offer Item or bonus for first purchaseOne-time first time buyer bundle
  • 38. HARD CURRENCY SUBSCRIPTIONS/ DAILY DRIPS • IAP provides daily drip of hard currency over time • Provide one-time reward at purchase for some instant gratification • Encourages daily login • Can help increase retention
  • 39. GAMIFYING THE BUYING EXPERIENCE • With a Chinese MMO-style Buyers VIP system • Players earn points for spending within the game • Which can unlock tiers with different rewards or perks • Modelled after airlines, hotel and casino VIP systems • Risk: may make you look greedy and the game P2W • This is more for games with deep, complex economies
  • 40. AD MONETIZATION DC Games Consulting LLC • Ads offer an opportunity to monetize the ~95% of players that will never buy • Add rewarded video to increase your LTV • Not disruptive and player choose to engage for rewards • Good for high retaining casual games with low monetization • Rewarded videos can generate 50-70%+ for some Top 200 Grossing games (esp. idle clickers) • Integrate mediation platform and multiple ad networks • Negotiate superior deal terms
  • 41. AD MONETIZATION DC Games Consulting LLC • Integrate ads into gameplay (core loop or regularly repeating screen) • Prominent surfacing/ placements • Offer meaningful rewards • Incorporate ads into new content or/and limited timed events • Limit video pre-caching to minimize OTA data usage • Avoid long ads or ads that require users to pre-qualify
  • 42. QUESTIONS? DC Games Consulting LLC David P. Chiu DC Games Consulting LLC david.p.chiu@gmail.com