Short presentation including latest redesigned slides from ReviewAnalyst. ReviewAnalyst is a tool customized to monitor User Generated Content (UGC) for Hotels and Restaurants.
Multiple property view showing key data elements in a single view. Ability to select / customize time frame. Recurring theme – ability to download and/or email data from almost every page (top-right corner).
We spent a lot of time trying to determine what hoteliers wanted / needed to see on the property selection screen. Our conclusion – Let them decide! Customize up to 8 data elements which can be changed for each user as needed.
More hotels means more data. Users need the ability to go directly to relevant data and take action without leaving this screen.
Single hotel dashboard screen provides broad summary of information. This is intended to serve as your “Monday Morning Status Meeting” summary report. Again, we gave a lot of thought to the question of “What do our clients want / need to see on this screen?” Again, the answer was “Let them decide!” Each section can be collapsed and/or moved according to the individual user.
Competitors screen now offers tabs for Popularity tracking, Rating tracking, Show actual Reviews, and Keyword Analysis.
Hotel Review Sites start off with a summary of activity from each site.
Then providing more details list which can be sorted in many different ways. Sort options include date, rating, and management responses.
Keyword analysis includes option to read reviews associated with word or phrase. Also shows line graph with timeline and pie chart detailing source.
Social channels via quick overview, which can then be drilled down by individual channel for more detail.
Still offering the same “Safety Net” features available today, including Keyword Alerts and Newsletter updates.