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Has social media fundraising finally arrived?  Nonprofit Webinars  August 15, 2011 http://www.flickr.com/photos/51352360@N00/4327438430/
Debra Askanase, MBA Former executive director, business consultant,  program manager, community organizer.  Community Organizer 2.0 Strategic social media engagement for nonprofit organizations.
Has social media fundraising finally arrived?  Not…completely. But SOCIAL has arrived. ONLINE GIVING has arrived. And the key to all successful online fundraising… is ENGAGEMENT http://www.flickr.com/photos/51352360@N00/4327438430/
The rise in online giving Annual US giving: $300 billion Online US giving: 5% to 7% of $300b Online giving growth rates 2009 - 2010:  + 35% in 2010 (Blackbaud) + 40% in 2010 (Convio) + 24% in 2010 (Network for Good) + 27% in 2010 (FirstGiving peer to peer)  http://www.blackbaud.com/bb/online/fundraising.aspx http://philanthropyblog.bwf.com/2011/03/convio-reports-on-growth-of-online.htmlt http://www.onlinegivingstudy.org/quarterlyindex
The future is here, and it’s social http://www.flickr.com/photos/72098626@N00/3088582622/
Giving is here, and it’s social http://www.flickr.com/photos/60364452@N00/4303541664/
There is nothing social about this button
Donate Button for websites Personal Fundraising through donation portals Generalized online donation portals ✪ Donate via social networks Donate using mobile phone/SMS Abbreviated History of Online Donations Cross-platform donation portability Project-based website donations Pre-2000 2005 2009 2011
Fundraising using social networks *2011 Nonprofit Social Network Benchmark Report www.NonprofitSocialNetworkSurvey.com
Japan tsunami and earthquake March 11, 2011 Social giving still growing http://www.onlinegivingstudy.org./quarterlyindex
Social giving trends Source: http://www.afpnet.org/Audiences/ReportsResearchDetail.cfm?ItemNumber=4623
Social media fundraising: some working definitions  Leverages the social web: social network sharing   Relies on or lives exclusively inside a social network or social media: entirely utilizes the social web or a social network to raise money Innately utilizing the platform for donations is as close to a native use as you can find…now
Successful socialnetwork fundraising Designing engagement-oriented actions
Leveraging the social web: social network sharing http://www.flickr.com/photos/ansik/4425771596/lightbox/
Leveraging the social web EMAIL TWITTER followers DONOR WEBSITE OTHER SOCIAL NETWORKS FACE BOOK friends
social proof
Fundraisers have to love you enough to share I’m raising money for cancer research Your ‘stache is going to be scary! Check out my donation page and cool mustache!
$30,000 raised by engaged followers
There are a lot of online fundraising platforms that leverage social networks
SXSW4Japan raised $125,683 Socializing and sharing comments Site powered by CauseVox
Social media sharing = donations http://www.netwitsthinktank.com/friends-asking-friends/the-power-of-social-fundraising-and-friends-asking-friends-infographic.htm
Increase donations by 40% by leveraging social media
USA for UNHCR #bluekeyTweetathon Tweetathon:  ,[object Object]
 169% increase in web traffic
 led to >50% of key purchases that weekUsed with permission from USA for UNHCR
Facebook sharing case study: FirstGiving Nov. 8 – Dec. 5   11,233 shares from FG to Facebook via Gigya social 			sharing tool 55,335 visitors returned as a result of a share = 5:1 ratio of share:returning visitor! 3,416 returning visitors made a donation 295 people created fundraising pages Value of a FirstGivingshare to Facebook? $10.87 *Value of a site visitor overall? $4.07 http://www.flickr.com/photos/pixelcore/1929817712/sizes/m/in/photostream/
Leveraging social networks is definitely arriving  Online giving is growing There is a growing  online giving culture You need your own social media presence first Great for leveraging your base, and they will leverage their friends using social media http://www.flickr.com/photos/51352360@N00/4327438430/
Giving thatrelies on or lives exclusively inside the social web http://www.flickr.com/photos/81464596@N00/4520062507/
Facebook applications that mimic fundraising appeals Facebook apps are propagated entirely through Facebook
www.eternalhora.com
Jumo: not very successful
Causes: $35M for 27,000 nonprofits
Causes
Causes
Facebook virtual gifts
Widgets on MySpace
Google donations on YouTube
Giving that lives on a platform is growing Not growing as quickly Facebook giving slowly growing Great to use if you have a large, engaged online fan base within a social platform http://www.flickr.com/photos/51352360@N00/4327438430/
What if someone could donate just by innately using social media?  http://www.flickr.com/photos/79471640@N00/485201047/
What if you could donate by… Posting a comment on a blog? Liking a Facebook comment or tagging an image? Recommending someone on Linkedin?  This is the future of social media giving http://www.flickr.com/photos/51352360@N00/4327438430/
Help Attack
Retweeting to give *note: Twitpay now also offers “retweet to buy” for commercial transactions, and the sister RT2Give site is closed
Givey.co.uk
Not fundraising, but native social media use
Facebook Credits? ,[object Object]
Most commonly used to buy games
Has the potential to be used for donations
Now a subsidiary of Facebook payments subsidiary (as of March 21, 2011)For more on Facebook Payments: http://venturebeat.com/2011/03/21/facebook-payments/?source=facebook
The Holy Grail: online giving = seamless part of social network conversation

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Has Social Media Fundraising Finally Arrived?

  • 1. Has social media fundraising finally arrived? Nonprofit Webinars August 15, 2011 http://www.flickr.com/photos/51352360@N00/4327438430/
  • 2. Debra Askanase, MBA Former executive director, business consultant, program manager, community organizer. Community Organizer 2.0 Strategic social media engagement for nonprofit organizations.
  • 3. Has social media fundraising finally arrived? Not…completely. But SOCIAL has arrived. ONLINE GIVING has arrived. And the key to all successful online fundraising… is ENGAGEMENT http://www.flickr.com/photos/51352360@N00/4327438430/
  • 4. The rise in online giving Annual US giving: $300 billion Online US giving: 5% to 7% of $300b Online giving growth rates 2009 - 2010: + 35% in 2010 (Blackbaud) + 40% in 2010 (Convio) + 24% in 2010 (Network for Good) + 27% in 2010 (FirstGiving peer to peer) http://www.blackbaud.com/bb/online/fundraising.aspx http://philanthropyblog.bwf.com/2011/03/convio-reports-on-growth-of-online.htmlt http://www.onlinegivingstudy.org/quarterlyindex
  • 5. The future is here, and it’s social http://www.flickr.com/photos/72098626@N00/3088582622/
  • 6.
  • 7.
  • 8.
  • 9. Giving is here, and it’s social http://www.flickr.com/photos/60364452@N00/4303541664/
  • 10. There is nothing social about this button
  • 11. Donate Button for websites Personal Fundraising through donation portals Generalized online donation portals ✪ Donate via social networks Donate using mobile phone/SMS Abbreviated History of Online Donations Cross-platform donation portability Project-based website donations Pre-2000 2005 2009 2011
  • 12. Fundraising using social networks *2011 Nonprofit Social Network Benchmark Report www.NonprofitSocialNetworkSurvey.com
  • 13. Japan tsunami and earthquake March 11, 2011 Social giving still growing http://www.onlinegivingstudy.org./quarterlyindex
  • 14. Social giving trends Source: http://www.afpnet.org/Audiences/ReportsResearchDetail.cfm?ItemNumber=4623
  • 15. Social media fundraising: some working definitions Leverages the social web: social network sharing Relies on or lives exclusively inside a social network or social media: entirely utilizes the social web or a social network to raise money Innately utilizing the platform for donations is as close to a native use as you can find…now
  • 16. Successful socialnetwork fundraising Designing engagement-oriented actions
  • 17. Leveraging the social web: social network sharing http://www.flickr.com/photos/ansik/4425771596/lightbox/
  • 18. Leveraging the social web EMAIL TWITTER followers DONOR WEBSITE OTHER SOCIAL NETWORKS FACE BOOK friends
  • 20. Fundraisers have to love you enough to share I’m raising money for cancer research Your ‘stache is going to be scary! Check out my donation page and cool mustache!
  • 21. $30,000 raised by engaged followers
  • 22. There are a lot of online fundraising platforms that leverage social networks
  • 23. SXSW4Japan raised $125,683 Socializing and sharing comments Site powered by CauseVox
  • 24.
  • 25. Social media sharing = donations http://www.netwitsthinktank.com/friends-asking-friends/the-power-of-social-fundraising-and-friends-asking-friends-infographic.htm
  • 26. Increase donations by 40% by leveraging social media
  • 27.
  • 28. 169% increase in web traffic
  • 29. led to >50% of key purchases that weekUsed with permission from USA for UNHCR
  • 30. Facebook sharing case study: FirstGiving Nov. 8 – Dec. 5 11,233 shares from FG to Facebook via Gigya social sharing tool 55,335 visitors returned as a result of a share = 5:1 ratio of share:returning visitor! 3,416 returning visitors made a donation 295 people created fundraising pages Value of a FirstGivingshare to Facebook? $10.87 *Value of a site visitor overall? $4.07 http://www.flickr.com/photos/pixelcore/1929817712/sizes/m/in/photostream/
  • 31. Leveraging social networks is definitely arriving Online giving is growing There is a growing online giving culture You need your own social media presence first Great for leveraging your base, and they will leverage their friends using social media http://www.flickr.com/photos/51352360@N00/4327438430/
  • 32. Giving thatrelies on or lives exclusively inside the social web http://www.flickr.com/photos/81464596@N00/4520062507/
  • 33. Facebook applications that mimic fundraising appeals Facebook apps are propagated entirely through Facebook
  • 34.
  • 36. Jumo: not very successful
  • 37. Causes: $35M for 27,000 nonprofits
  • 43. Giving that lives on a platform is growing Not growing as quickly Facebook giving slowly growing Great to use if you have a large, engaged online fan base within a social platform http://www.flickr.com/photos/51352360@N00/4327438430/
  • 44. What if someone could donate just by innately using social media? http://www.flickr.com/photos/79471640@N00/485201047/
  • 45. What if you could donate by… Posting a comment on a blog? Liking a Facebook comment or tagging an image? Recommending someone on Linkedin? This is the future of social media giving http://www.flickr.com/photos/51352360@N00/4327438430/
  • 47.
  • 48.
  • 49. Retweeting to give *note: Twitpay now also offers “retweet to buy” for commercial transactions, and the sister RT2Give site is closed
  • 51. Not fundraising, but native social media use
  • 52.
  • 53. Most commonly used to buy games
  • 54. Has the potential to be used for donations
  • 55. Now a subsidiary of Facebook payments subsidiary (as of March 21, 2011)For more on Facebook Payments: http://venturebeat.com/2011/03/21/facebook-payments/?source=facebook
  • 56. The Holy Grail: online giving = seamless part of social network conversation
  • 57. Innately utilizing platforms for giving is completely new So seamless it could become very big in online giving User adoption with new giving method a barrier Experiment! Use this in conjunction with a time-limited campaign. Build in fundraiser education. http://www.flickr.com/photos/51352360@N00/4327438430/
  • 58. Social media fundraising: which is the best fit for you? Leveragesthe social web: social network sharing. All nonprofits can utilize this type of social media fundraising Relies on or lives exclusively inside a social network or social media: entirely utilizes the social web or a social network to raise money. Need large number of engaged fans on network Innately utilizing the platform for donations is as close to a native use as you can find. Experiment! Use during a campaign. Need fans on Facebook and Twitter
  • 59. Social media fundraising: a few good practices for success Socialize your donate button Socialize giving from your site and campaign website with social proof and social sharing Choose the right social media fundraising method based on where your supporters are, and how engaged they are Have an engaged social media presence organizationally to supercharge fans: it’s all about leveraging fans
  • 60.
  • 61. Debra Askanase Engagement Strategist debra@communityorganizer20.com Twitter: @askdebra Linkedin: www.linkedin.com/in/debraaskanase Slideshare: www.slideshare.net/debask Google Plus: http://gplus.to/askdebra

Editor's Notes

  1. http://www.flickr.com/photos/51352360@N00/4327438430/
  2. http://www.flickr.com/photos/51352360@N00/4327438430/
  3. Sharing generates 10% of all internet traffic and 31% of all referral traffic
  4. Peer-to-peer fundraising influences online donations: 15% of all respondents gave as a result of a social media appeal. Specifically, more donors under age 40 gave more often as a result of a special social media ask.Original article: http://www.afpnet.org/Audiences/ReportsResearchDetail.cfm?ItemNumber=4623Graphic from: http://blog.firstgiving.com/2010/11/new-study-shows-the-power-of-peer-to-peer-fundraising/
  5. http://www.netwitsthinktank.com/friends-asking-friends/the-power-of-social-fundraising-and-friends-asking-friends-infographic.htm
  6. Trust, reciprocity, engagement, participation, fans, and superfans in the Blue Key Tweetathon June 11, 201133% of the Blue Key Champions at the time participated in the Tweetathon (13 participants, out of approximately 35/36 Champions)
  7. Tracked avg. donation on our site for same time period was $60.55. Average Facebook donation was $35.74. $35.74 x number of returning visitors. Divide that number by total shares (11,233) = $10.87
  8. http://www.flickr.com/photos/51352360@N00/4327438430/
  9. http://www.flickr.com/photos/81464596@N00/4520062507/
  10. http://www.flickr.com/photos/51352360@N00/4327438430/
  11. http://www.flickr.com/photos/79471640@N00/485201047/
  12. http://www.flickr.com/photos/51352360@N00/4327438430/
  13. Active users: around 400, 900 have signed up in total. 158 different causes have received donations, but about 80 have made their own accounts (presumably with intent to improve their page or campaign)$14,378 donated thus far
  14. Any company can use our system to create an offer sent out over Twitter. Followers of that company simply retweet the offer to: 1) share the offer with their followers and/or 2) accept and confirm the transaction. The user?s information (such as email address or mailing address) is sent to the company to fulfill the transaction. If I just retweet the offer, do I automatically make a payment?No, you are able to retweet to share the deal, offer or cause with your followers. We will contact you by private, direct message to see if you want to make a payment. The payment is made only after you confirm that you want to make the transaction.
  15. http://www.flickr.com/photos/24015481@N08/3910765089/
  16. http://www.flickr.com/photos/51352360@N00/4327438430/