1. DEBORAH ELAM
11391 Piedmont
Detroit, Michigan 48228
elamd52@outlook.com 215.370.0437
Versatile Accounts Payable & Customer Services Expert
PROFILE
Experienced Brokerage and Office Professional with over 20 years of experience with
industry leaders in financial services and relocation management. Known as a quick study who
thrives in a fast-paced, team oriented environment. Regarded for accuracy, problem solving,
attention to detail and for completing tasks on time.
Additional Core Competencies:
 Processing travel expenses  Preparing journal entries
 Completing wire transfers  Excellent customer service skills
 Posting receivables  Processing incoming/outgoing mail
 Preparing reports for management  Microsoft Office,Word, Excel
 Thomson Beta Accounting Systems  Solomon Accounting/Accts. Payables
 Superior communications skills  General office duties
PROFESSIONAL EXPERIENCE
Janney Montgomery Scott, LLC., Philadelphia, PA 2006 – 2015
Financial Services leader with over 180 years of success managing financial relationships
ACCONTS PAYABLE ASSOCIATE, Accounts Payable Dept.
 Receive, verify and process travel expense reimbursements for Financial and Capital
Markets Analysts in over 100 branches
 Prepare journals for general ledger postings
 Process incoming and outgoing mail including A/P payments
 Deposit checks, scan data into files including expenses reports, vendor invoices and
check requests
 Perform a variety of customer service functions including answering questions and
referring clients to analysts
Selected Accomplishments:
Primary contributor for the development of an automated expense scanning system improving
accuracy and reducing processing time.
FISERVSecurities,Inc., Philadelphia 2002 – 2005
FISERV provides automated financial control solutions to a wide range of clients worldwide
CASH MANAGEMENTSPECIALIST, Cash Management Dept.
 Processed wire transfers and check disbursements for clients
 Posted receivables to individual accounts
 Prepared deposits for payments received by mail

2.  Made journal entries into the general ledger
DEBORAH ELAM Resume Continued Page 2
FISERV (Continued)
 Reconciled main operating account and other banking accounts on a daily basis
 Maintained and monitored suspense income ledger and spreadsheet
Commonwealth Relocation Services, Inc., Wayne, PA 1998 – 2002
EXPENSE ANALYST, Corporate Services. Dept.
 Processed and paid expenses,invoices and check requests
 Prepared quarterly revenue and billing statements for van line commissions
 Created report for monthly fee income generated by volume of business
 Key player supporting the Cost Tracking Department
EDUCATION
Northern High School, Detroit MI - Graduate
Wayne County Community College, Detroit, MI
Real Estate Principles Course
COMMUNITY LEADERSHIP
Girls Scouts of America – Leader
United Negro College Fund – Volunteer
Anti-Defamation League – Volunteer
Census Taker - Volunteer