1. Deepak M. Bhivandikar Email-Id: dpk_bhi1dkar@yahoo.com
Mobile No: (+91-9923459998)
Profile Summary
Creative professionalwith 8 Years of experience in Project Management Office as PMO Lead in all aspects
of successfulProgram planning, development, and management. Excel in managing multiple projects
concurrently with strong detail, problem solving and follow-through capabilities. Demonstrated ability to
manage, motivate and build cohesive teams that achieve results. Expertise includes Resource management and
Risk management.
Area of Expertise
Project Management Research & Analysis Skills
Strategic Business Planning Problem Identification & Resolution
Team Building/Leadership Risk Management
Resource Management Project Strategy & Direction
Professional Experience
Employed with Infosys BPO Ltd. Pune since Dec. 2006 till date. Held many positions in the organization as
mentioned below.
PMO Lead Duration in this role: Feb. 2009 –Till date
Responsibility
 Managed and executed project in time bound and cost effective manner.
 Prepared dash boards,raised Invoices and made Reports.
 Working on opportunity creation and preparing deal pricing for the new projects
 Creating new projects in the system.
 BG checks verification for the newly joined employees.
 Working on invoice discount related activities.
 Formulated and planned strategies to improve business and operational processes.
 Allocated and managed resources as per business requirement. Responsible for Onboard/ Off Board
activity.
 Working on Global Mobility for the onsite resources.
 Managing Work Orders, BE and Purchase Order entries at account level.
 Assisting in project budgetary planning and preparation activity.
 Excellent team leader and possess extraordinary organizing skills.
 Established efficient office procedures,record-keeping, and invoicing systems.
 Enforced as Dart Anchorand Space Anchor.
 Coordinated with cross-functional departments to ensure smooth operation
 Handled audit activities-pre-requisites of audit and post implementations.
Client handled during this role:
 Lexis Nexis
 Time Warner Cable
 American Express
 Belgacom
 Price Water House Coopers- Mobility
SME (Subject Matter Expert) Duration in this role: Dec 2006 – Feb 2009
Client: Washington Mutual(WaMu)
Responsibility
 Conducted trainings on process/domain knowledge.
 Built and managed client relationships.
 Resolved escalations in order to ensure strong customer relationships.

2.  Data Management: Maintained the historic processed data and consequently identifying the process
changes.Making reports and publishing them to the clients for further assistance regarding updates.
 To interact with the client on a daily basis and update them with the Performance measure.
Prior Experience
1. Worked as Group Leader for Quality Dept. in Horizon Data Systems Pvt. Ltd. Chinchwad, Pune.
2. Worked as s a Process Executive in Vital Link Consultancy Services Pvt. Ltd. (ISO 9001:2000), Pune.
3. Worked as a Computer Operator in UTI CR Office, Dhule
4. Worked as instructorcum Lecturer in Systel Computer Institute Dhule.
Career Achievements
 Received ‘I-Star Of the Year’ award
 Received Certificate for extreme dedication and Loyalty towards task
 Received Certificate for Initiative and Productivity with Quality
 Received Extra Millar Award excellent work and team handling
Educational Background
Master in Computer Management (M.C.M.) from North Maharashtra University 2000
Graduation in Science (Botany) from North Maharashtra University 1997
HSC from Pune University 1993
S.S.C from Pune University 1991
Personal Details
Date of Birth 10th Jan. 1976.
Marital Status Married
Gender Male
Languages Known English, Hindi, Marathi. [Read, Write & Speak]
Place:-Pune
Deepak Bhivandikar