DH Coachsultant, Sunny Grosso speaks at Camp Vendini on developing a culture by design vs. a culture by default and the unexpected secret ingredient of happiness at work.
23. BRONNIE WARE, TOP 5 REGRETS OF DYING
…THE COURAGE TO
EXPRESS MY FEELINGS
…LET MYSELF
BE HAPPIER
…NOT WORKED
SO HARD
I WISH
I HAD…
…THE COURAGE
TO LIVE A LIFE
TRUE TO MYSELF,
NOT THE LIFE
OTHERS
EXPECTED
#1
…STAYED IN TOUCH
WITH FRIENDS
TOP 5 I WISH’ES IN LIFE
24. HOW DO WE CHANGE
I WISH TO I LIVED?
TOP 5 I WISH’ES IN LIFE
32. S O H O W
DO WE DO THIS
S U C C E S S F U L L Y ?
33. MAIN INGREDIENTS
FOR A CULTURE OF HAPPINESS
VALUES
PROGRESS
CONTROL
CONNECTEDNESS
PURPOSE
34. 1. CORE VALUES
1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and a Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More with Less
9. Be Passionate and Determined
10. Be Humble
Unique
Support Core Biz
Lived Inside Out
Measured
35. 3. Create FUN and a Little WEIRDNESS
IW, CO-OWNED, 360’S
HIRE, MEASURE AND FIRE
41. PAID TO BE TREATED WELL
• MEET EXPECTATIONS!
CREATE AN EXPERIENCE
• EMOTIONS ARE THE FOUNDATION
• LEAVE WITH POSITIVE EMOTIONS
CUSTOMER EXPERIENCE
PERSONAL
EMOTIONAL
CONNECTION