Driving Operational Excellence: Delivering Service Assurance in your Virtual Environment
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Whether your virtual environment is small and growing or well over 100,000 VMs, you need tools that accurately measure how virtual infrastructure performance impacts applications. Without them, IT can’t guarantee service levels or demonstrate a high-performance and available infrastructure. Join us for this live webcast. You’ll discover how virtual performance and operations management tools help you effectively meet stringent SLAs. Get insight into key points on service assurance, including: •Fault management, trouble-shooting, and remediation •Optimizing virtual environment configuration for high performance and availability •Quality of Service (QoS) and Customer Satisfaction •Collaboration across IT Silos – working with application managers and end-users See how your IT department can achieve operational excellence with the right solutions in place
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Driving Operational Excellence: Delivering Service Assurance in your Virtual Environment
- 1. Driving Operational Excellence: Delivering Service Assurance in your Virtual Environment Visualize. Analyze. Optimize. November 2013
- 2. Today’s speakers Michele Ballinger Sr. Product Marketing Manager Dell Software Today’s Mission: Controlling OPEX while exceeding Service Level Agreements David Davis vExpert & Video Training Author at Pluralsight.com, Blogger at VirtualizationSoftware.com 2 Performance Monitoring
- 3. Collaboration Across IT Silos -Service Assurance -Quality of Service -Customer Satisfaction 3 Performance Monitoring
- 4. Infrastructure Complexity Affects Visibility Data center Private cloud CDN 3rd party Collaboration takes Insight into Performance Across the IT Stack 4 Performance Monitoring
- 5. Visibility - Single Version of the Truth • Application Owners • Storage Administrators • System Administrators • Database Administrators • Help Desk Administrators • Your Boss - Infrastructure and Operations Managers and CIO 5 Performance Monitoring
- 6. Uniquely Extensible Monitoring Platform - Modular capabilities enable maximum team collaboration based on a common platform and a “single version of the truth” APM Application Support Teams User experience management IT ops analytics DB Performance Database Admins Microsoft Exchange Monitoring DB workload analysis Service level monitoring and triage Virtualization management Operating System Monitoring monitoring Virtualization management VDI Monitoring Storage Monitoring Storage DB infra monitoring Cloud Monitoring Active Directory monitoring DB diagnostics Storage performance management Transaction monitoring 6 Virtualization management DB infra monitoring IT exec dashboards Application server monitoring Infrastructure Performance Infrastructure Admins DB infra monitoring Service level monitoring and triage Performance Monitoring
- 7. Visualize Across the IT Stack • Demonstrate Performance across IT silos – Heterogeneous Environments – Increased visibility – Host, VM, Guest OS, Database, Application Host VM Guest OS Database 7 Performance Monitoring
- 8. Storage Monitoring • Storage Visualization for Virtualization Administrators – VM to Disk Spindle Performance Monitoring and Advice Utilization One Click Analysis Pool Reporting Storage Topology 8 Performance Monitoring
- 9. See it Your Way: Flexible Reporting & Dashboards • Customizable, role-based visibility and reporting – Drill down from dashboard to problem area – Breadcrumbs to come back to start – Drag-and-drop dashboard customization Drill down Explore objects Drag-andDrop 9 Performance Monitoring
- 11. Moving from Reactive to Proactive • Being in “firefighting mode” isn’t fun • You’re better off preventing the fire • You must strive to become proactive So how to do you get into a mode of proactive datacenter management? 11 Performance Monitoring
- 12. Tracking Changes • Changes are a major source of problems • With multiple admins, large environments, and mixed infrastructures tracking and correlating changes is tough • Not only do you need tracking but rollback to recover from changes gone wrong 12 Performance Monitoring
- 13. Virtual Machine Density • What’s your VM density? • Does one Host run too many VMs and another Host too few? • Right-sizing VMs increase VM density 13 Performance Monitoring
- 14. Right-Sizing • Density is effected by VM sizing / resource utilization • Physical server sizing recommendations ≠ VM sizing • Manual VM sizing is painful and inefficient • You need automated rightsizing recommendations and, even better, automated resizing 14 Performance Monitoring
- 15. Bottleneck Prevention • The option to overprovision is powerful but, overprovisioning sets you up for trouble, if not managed properly • In a virtual infrastructure, “the next bottleneck” is always around the corner • Finding bottlenecks is one thing but preventing bottlenecks = genius 15 Performance Monitoring
- 16. Storage Latency • Storage latency is the top performance bottleneck (but often a forgotten one) Latency • Which datastore has the highest latency? • Which VM is demanding the most IOPS? 16 IOPS Bandwidth Performance Monitoring
- 17. Visual Performance Analytics • Real-Time and Historical Analysis – Single –pane-of-glass for enterprise wide virtual monitoring – Go from real-time to any-point-in-time performance and resource analysis Enterprise View Real-Time View Historical View 17 Performance Monitoring
- 18. Adaptive Analytics • Advanced Analytics – Analytics that distinguish real deviations from baseline operation Detect Baseline Operation Identify Dynamic Thresholds Intelligent Deviation Analysis 18 Performance Monitoring
- 19. Proactive, Actionable Insights • Expert Advice – Find Performance Problems in Seconds – Pinpoint the problem for immediate resolution – Proactively identify potential future problems Exception Alarms + Expert Advice Proactive Insights 19 Performance Monitoring
- 21. Optimization Challenges What is our historical resource utilization? Visualize What resources have been requested vs. used? How many Zombie VMs do we have? How efficient is our virtual environment? Analyze Identify resources that are being wasted? What is the recommended value? Can I execute remediation real-time? Optimize Can I schedule the remediation process? Can I automate the whole Optimization Process? 21 Performance Monitoring
- 22. Right Sizing - CPU • CPU Utilization • Peak Utilization • CPU Recommendation • The Ability to change Recommendation • Remediate Real-Time • Remediate Schedule 22 Performance Monitoring
- 23. Right Sizing - Memory • Memory Utilization • Peak Utilization • Memory Recommendation • The Ability Change Recommendation • Remediate Real-Time • Remediate Schedule 23 Performance Monitoring
- 24. Right Sizing - Storage • Storage Utilization • Storage Recommendation 24 Performance Monitoring
- 25. Right Sizing - Settings • Thresholds • Historical Data Sampling • Reserve Margin • Acceptable Variation • Recommendation Basis – Maximum Peak Utilization – Average Utilization – Combined Utilization 25 Performance Monitoring
- 26. Waste Finding –Abandoned VM Image • Information provided: • Unused Image File Name • vmdk name • Datastore name • vmdk size • Last Time Modified • Recommendations 26 Performance Monitoring
- 27. Waste Finding –Powered Off VMs • Virtual Machine Name • Datastore Name • VM size • Number of Days Powered Off 27 Performance Monitoring
- 28. Waste Finding – Unused Template Images • Template Name • Datastore Name • Template Size • Number of Days Unused 28 Performance Monitoring
- 29. Waste Finding - Snapshots • Snapshot Name • Snapshot Description • Snapshot Size • Snapshot last Modified • Number of Snapshots • Datastore Name • Recommendation 29 Performance Monitoring
- 30. Waste Finding –Potential Zombie VMs • VM Name • CPU Utilization • Memory • Disk Throughput • Network • Recommendation 30 Performance Monitoring
- 32. Visit us on the Web: Thank you for your participation www.software.dell.com Join the conversation… Questions? Michele Ballinger @ballingertweets David Davis @DavidMDavis Learn More on Enterprise Edition http://software.dell.com/products/fo glight-for-virtualization-enterpriseedition/ Foglight on Facebook facebook.com/DellVirtManagement Foglight for Virtualization on Twitter @DellVirt The Foglight for Virtualization Community http://communities.quest.com/community/ vfoglight 32 Performance Monitoring
Editor's Notes
- Today we are going to discuss how Foglight for Virtualization, Enterprise Edition can you transform your IT Operations and infrastructure Management.
- Slide Presenter: Michele Introduce myself and David (follow @DavidMDavis)-It is the age of the customer and businesses must continually re-evaluate the value propositions they present to their customers in order to remain competitive. Businesses are becoming more customer-centric, not only to drive customer retention, but also to capture value from providing new products and services. Cutting edge applications are carving the way for businesses to deliver world class service, while maximizing employee productivity. The ultimate goal is to drive maximum innovation at minimum cost. IT users expect new applications to be rolled out quickly, and expect them to be available any time and anywhere. As technology is the biggest enabler to meet these business goals, IT transformation is occurring at an unprecedented rate. As Infrastructure and Operations professionals are faced with increased expectations to deliver business value, they are expected to not only reduce the total cost of the data center, but also drive agility, quickly deploy new applications, and deliver the highest level of performance. This “deliver more with less” conundrum is about having the ability to quickly and agilely scale the capacity of the data center up or down as business requirements change, while simultaneously exceeding service level agreements AND driving cost reductions. Our mission today is to discuss key points on service assurance, including: Collaboration across IT Silos – working with application managers and end-users to deliver Quality of Service (QoS) and Customer Satisfaction Fault management, trouble-shooting, and remediation Optimizing virtual environment configuration for high performance and availability
- Slide: DavidService Assurance, Quality of Service and Customer Satisfaction all rely on one concept… “having the right information, at the right time”
- As businesses extend data, voice, video and applications to a broader set of users in a distributed workforce, infrastructures are becoming more complex. You need insight into performance and the health of your infrastructure across the IT stack to effectively collaborate with your peers…
- David – talk to the importance of speaking the same language…demonstrating performance and virtual environment health in clear and concise terms. Add slides as needed to expand here…
- Modular capabilities enable maximum team collaboration based on a common platform and a “single version of the truth”. You can build out your solution as your business grows and requirements change. Today we are going to focus on Infrastructure Performance; however, we also have solutions for deep dive Application and Database Performance Monitoring.
- MicheleWith end to “everything” visualization you can assess thousands of performance metrics and available capacity across the entire IT stack. You get a true holistic view into …Host – CPU, memory, clusters and associated virtual machines.VMGuest OSApplication
- And last but not least, the star of the Vmworld 2013, our Foglight for Storage Management combines information from storage arrays and fabrics with the information available from VMware vCenter to provide unified data analysis from the virtual machine (VM) down to the physical disk spindle.
- MicheleDashboards and reporting are customizable allowing you to drill around, explore objects, and drag and drop information.
- Efficiently plan, budget design, and make infrastructure decisions with certainty and best use of expensive systems to control CAPEX. Quickly and agilely scale the capacity of the data center up or down as business requirements change at the lowest possible cost. Proactively avoid performance problems due to virtualization load balancing and resource utilization.
- DAVID-David to talk to most common virtual environment issues …. (I grabbed the following slides from a presentation that you and Mattias did a while back --- not sure if that is what you want to talk about here)
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- MicheleA single pane of glass provides enterprise wide virtual environment visualization. From real-time insight to any-point-in time performance and resource analysis.Our enterprise view provides insight into overall performance and health at a glance. You can view all data centers where ever they are located with a single instance, as Foglight for Virtualization, Enterprise edition is scalable to connect to multiple virtual centers, where ever they are located in the world. Easily manage multiple virtual data centers, multiple hypervisors and provide multi-tenant customer-scoped viewsGet real time granular view into your virtual environment, performance of ESX down to the CPU. Role based views that help administrators do their job better.Our historical view allows administrators to go back to any point in time to troubleshoot spikes or issues that occurred during off work hours.
- Utilize patent pending analytics to:Detect Baseline OperationIdentify Dynamic ThresholdsGet Intelligent Deviation Analysis
- Proactively manage service level agreements through the real-time performance dashboards that allow you to find performance bottlenecks and potential issues across your heterogeneous environment in seconds. Quickly pinpoint the problem and resolve at the click of a button. Prevent future issues with alarms, expert advice, and alerts that help you address issues before they impact applications and end users.
- Unlike other operations management software, we know that you know your environment best. We don’t force changes into your system or automate remediation, unless you say so. Our optimization and automation is user controlled. Foglight combines years of best practice expertise into export algorithms, makes recommendations, provides you with options, and let’s you decide what is best for your environment. If you choose to setup situations that allow Foglight to auto-remediate for specific scenarios, you can. Our expert advice plus your virtualization expertise, nets you:Critical insight and advice to increase the efficiency of the virtual environmentOptimize the use of expensive servers, hypervisors, and other infrastructure to avoid over provisioningSimplify operations management to reduce OPEX without impacting service