SlideShare a Scribd company logo

Customer Service Milestones: An Historical Timeline (100000 BCE-1937 CE)

•
•
Desk
Desk

Introducing our latest visual adventure—a fun trip through history’s customer milestones. The first date is approximate; all the rest are historically accurate. Enjoy the journey!

1 of 1
Download to read offline
Customer Service Milestones: An Historical Timeline (100000 BCE-1937 CE)

Recommended

The Arts & Science of Delivering Exceptional Customer Experience
The Arts & Science of Delivering Exceptional Customer Experience The Arts & Science of Delivering Exceptional Customer Experience
The Arts & Science of Delivering Exceptional Customer Experience Steve Chirokas
 
"We really make a great team, don't we?"
"We really make a great team, don't we?""We really make a great team, don't we?"
"We really make a great team, don't we?"TeleTech
 
Delivering an exceptional customer experience with a next-generation customer...
Delivering an exceptional customer experience with a next-generation customer...Delivering an exceptional customer experience with a next-generation customer...
Delivering an exceptional customer experience with a next-generation customer...Comarch_Services
 
The 10 Best Customer Experience Milestones from 2013
The 10 Best Customer Experience Milestones from 2013The 10 Best Customer Experience Milestones from 2013
The 10 Best Customer Experience Milestones from 2013TeleTech
 
What’s Your Next Move? Building the Case for an Effective CX Strategy Across ...
What’s Your Next Move? Building the Case for an Effective CX Strategy Across ...What’s Your Next Move? Building the Case for an Effective CX Strategy Across ...
What’s Your Next Move? Building the Case for an Effective CX Strategy Across ...Avtex
 
What's Next in Customer Experience
What's Next in Customer ExperienceWhat's Next in Customer Experience
What's Next in Customer ExperienceDigitasLBi Nordics
 
"Now this is a frictionless experience!"
"Now this is a frictionless experience!""Now this is a frictionless experience!"
"Now this is a frictionless experience!"TeleTech
 
What's the next evolution of customer service - #DF2014 Deck
What's the next evolution of customer service - #DF2014 DeckWhat's the next evolution of customer service - #DF2014 Deck
What's the next evolution of customer service - #DF2014 DeckEsteban Kolsky
 

Recommended

The Arts & Science of Delivering Exceptional Customer Experience
The Arts & Science of Delivering Exceptional Customer Experience The Arts & Science of Delivering Exceptional Customer Experience
The Arts & Science of Delivering Exceptional Customer Experience Steve Chirokas
 
"We really make a great team, don't we?"
"We really make a great team, don't we?""We really make a great team, don't we?"
"We really make a great team, don't we?"TeleTech
 
Delivering an exceptional customer experience with a next-generation customer...
Delivering an exceptional customer experience with a next-generation customer...Delivering an exceptional customer experience with a next-generation customer...
Delivering an exceptional customer experience with a next-generation customer...Comarch_Services
 
The 10 Best Customer Experience Milestones from 2013
The 10 Best Customer Experience Milestones from 2013The 10 Best Customer Experience Milestones from 2013
The 10 Best Customer Experience Milestones from 2013TeleTech
 
What’s Your Next Move? Building the Case for an Effective CX Strategy Across ...
What’s Your Next Move? Building the Case for an Effective CX Strategy Across ...What’s Your Next Move? Building the Case for an Effective CX Strategy Across ...
What’s Your Next Move? Building the Case for an Effective CX Strategy Across ...Avtex
 
What's Next in Customer Experience
What's Next in Customer ExperienceWhat's Next in Customer Experience
What's Next in Customer ExperienceDigitasLBi Nordics
 
"Now this is a frictionless experience!"
"Now this is a frictionless experience!""Now this is a frictionless experience!"
"Now this is a frictionless experience!"TeleTech
 
What's the next evolution of customer service - #DF2014 Deck
What's the next evolution of customer service - #DF2014 DeckWhat's the next evolution of customer service - #DF2014 Deck
What's the next evolution of customer service - #DF2014 DeckEsteban Kolsky
 
CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVEN
CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVENCUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVEN
CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVENTotango
 
Historia de servicio al cliente[1]
Historia de servicio al cliente[1]Historia de servicio al cliente[1]
Historia de servicio al cliente[1]androgena
 
"Help me get out of here!"
"Help me get out of here!""Help me get out of here!"
"Help me get out of here!"TeleTech
 
What's your story? Designing a holistic customer experience
What's your story? Designing a holistic customer experienceWhat's your story? Designing a holistic customer experience
What's your story? Designing a holistic customer experienceJoyce Hostyn
 
Latest Trends Customer Experience Online
Latest Trends Customer Experience OnlineLatest Trends Customer Experience Online
Latest Trends Customer Experience OnlineEyeblaster Spain
 
You’ve Localized Your Website: What’s Next?
You’ve Localized Your Website: What’s Next?You’ve Localized Your Website: What’s Next?
You’ve Localized Your Website: What’s Next?Lionbridge
 
Why TinderBox Moved to Desk.com and the Salesforce1 Platform
Why TinderBox Moved to Desk.com and the Salesforce1 PlatformWhy TinderBox Moved to Desk.com and the Salesforce1 Platform
Why TinderBox Moved to Desk.com and the Salesforce1 PlatformDesk
 
How to Go Above and Beyond Customer Service, Superhero Style
How to Go Above and Beyond Customer Service, Superhero StyleHow to Go Above and Beyond Customer Service, Superhero Style
How to Go Above and Beyond Customer Service, Superhero StyleDesk
 
6 Customer Service Tips For the Holiday Rush
6 Customer Service Tips For the Holiday Rush6 Customer Service Tips For the Holiday Rush
6 Customer Service Tips For the Holiday RushDesk
 
5 Customer Service Myths
5 Customer Service Myths5 Customer Service Myths
5 Customer Service MythsDesk
 
Fewer Complaints Are Not Better
Fewer Complaints Are Not BetterFewer Complaints Are Not Better
Fewer Complaints Are Not BetterDesk
 
Business Insights from Real American Leaders
Business Insights from Real American LeadersBusiness Insights from Real American Leaders
Business Insights from Real American LeadersDesk
 
Self-Service: The Golden Ticket for a Personalized Customer Experience
Self-Service: The Golden Ticket for a Personalized Customer ExperienceSelf-Service: The Golden Ticket for a Personalized Customer Experience
Self-Service: The Golden Ticket for a Personalized Customer ExperienceDesk
 
50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer Service50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer ServiceDesk
 
The Bonobos Ninjas Handbook to Customer Service
The Bonobos Ninjas Handbook to Customer ServiceThe Bonobos Ninjas Handbook to Customer Service
The Bonobos Ninjas Handbook to Customer ServiceDesk
 
10 Insights to Deliver Amazing Customer Service
10 Insights to Deliver Amazing Customer Service10 Insights to Deliver Amazing Customer Service
10 Insights to Deliver Amazing Customer ServiceDesk
 
Leveraging the Cloud: Getting the more bang for your buck
Leveraging the Cloud: Getting the more bang for your buckLeveraging the Cloud: Getting the more bang for your buck
Leveraging the Cloud: Getting the more bang for your buckDesk
 
Desk.com's Principles of Customer WOW
Desk.com's Principles of Customer WOWDesk.com's Principles of Customer WOW
Desk.com's Principles of Customer WOWDesk
 
50 Customer Service Quotes You Need to Hang In Your Office
50 Customer Service Quotes You Need to Hang In Your Office50 Customer Service Quotes You Need to Hang In Your Office
50 Customer Service Quotes You Need to Hang In Your OfficeDesk
 
10 Ways to Find True Love With Customers
10 Ways to Find True Love With Customers10 Ways to Find True Love With Customers
10 Ways to Find True Love With CustomersDesk
 

More Related Content

Viewers also liked

CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVEN
CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVENCUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVEN
CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVENTotango
 
Historia de servicio al cliente[1]
Historia de servicio al cliente[1]Historia de servicio al cliente[1]
Historia de servicio al cliente[1]androgena
 
"Help me get out of here!"
"Help me get out of here!""Help me get out of here!"
"Help me get out of here!"TeleTech
 
What's your story? Designing a holistic customer experience
What's your story? Designing a holistic customer experienceWhat's your story? Designing a holistic customer experience
What's your story? Designing a holistic customer experienceJoyce Hostyn
 
Latest Trends Customer Experience Online
Latest Trends Customer Experience OnlineLatest Trends Customer Experience Online
Latest Trends Customer Experience OnlineEyeblaster Spain
 
You’ve Localized Your Website: What’s Next?
You’ve Localized Your Website: What’s Next?You’ve Localized Your Website: What’s Next?
You’ve Localized Your Website: What’s Next?Lionbridge
 

Viewers also liked (6)

CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVEN
CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVENCUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVEN
CUSTOMER SUCCESS AND CUSTOMER SUPPORT: A MATCH MADE IN HEAVEN
 
Historia de servicio al cliente[1]
Historia de servicio al cliente[1]Historia de servicio al cliente[1]
Historia de servicio al cliente[1]
 
"Help me get out of here!"
"Help me get out of here!""Help me get out of here!"
"Help me get out of here!"
 
What's your story? Designing a holistic customer experience
What's your story? Designing a holistic customer experienceWhat's your story? Designing a holistic customer experience
What's your story? Designing a holistic customer experience
 
Latest Trends Customer Experience Online
Latest Trends Customer Experience OnlineLatest Trends Customer Experience Online
Latest Trends Customer Experience Online
 
You’ve Localized Your Website: What’s Next?
You’ve Localized Your Website: What’s Next?You’ve Localized Your Website: What’s Next?
You’ve Localized Your Website: What’s Next?
 

More from Desk

Why TinderBox Moved to Desk.com and the Salesforce1 Platform
Why TinderBox Moved to Desk.com and the Salesforce1 PlatformWhy TinderBox Moved to Desk.com and the Salesforce1 Platform
Why TinderBox Moved to Desk.com and the Salesforce1 PlatformDesk
 
How to Go Above and Beyond Customer Service, Superhero Style
How to Go Above and Beyond Customer Service, Superhero StyleHow to Go Above and Beyond Customer Service, Superhero Style
How to Go Above and Beyond Customer Service, Superhero StyleDesk
 
6 Customer Service Tips For the Holiday Rush
6 Customer Service Tips For the Holiday Rush6 Customer Service Tips For the Holiday Rush
6 Customer Service Tips For the Holiday RushDesk
 
5 Customer Service Myths
5 Customer Service Myths5 Customer Service Myths
5 Customer Service MythsDesk
 
Fewer Complaints Are Not Better
Fewer Complaints Are Not BetterFewer Complaints Are Not Better
Fewer Complaints Are Not BetterDesk
 
Business Insights from Real American Leaders
Business Insights from Real American LeadersBusiness Insights from Real American Leaders
Business Insights from Real American LeadersDesk
 
Self-Service: The Golden Ticket for a Personalized Customer Experience
Self-Service: The Golden Ticket for a Personalized Customer ExperienceSelf-Service: The Golden Ticket for a Personalized Customer Experience
Self-Service: The Golden Ticket for a Personalized Customer ExperienceDesk
 
50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer Service50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer ServiceDesk
 
The Bonobos Ninjas Handbook to Customer Service
The Bonobos Ninjas Handbook to Customer ServiceThe Bonobos Ninjas Handbook to Customer Service
The Bonobos Ninjas Handbook to Customer ServiceDesk
 
10 Insights to Deliver Amazing Customer Service
10 Insights to Deliver Amazing Customer Service10 Insights to Deliver Amazing Customer Service
10 Insights to Deliver Amazing Customer ServiceDesk
 
Leveraging the Cloud: Getting the more bang for your buck
Leveraging the Cloud: Getting the more bang for your buckLeveraging the Cloud: Getting the more bang for your buck
Leveraging the Cloud: Getting the more bang for your buckDesk
 
Desk.com's Principles of Customer WOW
Desk.com's Principles of Customer WOWDesk.com's Principles of Customer WOW
Desk.com's Principles of Customer WOWDesk
 
50 Customer Service Quotes You Need to Hang In Your Office
50 Customer Service Quotes You Need to Hang In Your Office50 Customer Service Quotes You Need to Hang In Your Office
50 Customer Service Quotes You Need to Hang In Your OfficeDesk
 
10 Ways to Find True Love With Customers
10 Ways to Find True Love With Customers10 Ways to Find True Love With Customers
10 Ways to Find True Love With CustomersDesk
 

More from Desk (14)

Why TinderBox Moved to Desk.com and the Salesforce1 Platform
Why TinderBox Moved to Desk.com and the Salesforce1 PlatformWhy TinderBox Moved to Desk.com and the Salesforce1 Platform
Why TinderBox Moved to Desk.com and the Salesforce1 Platform
 
How to Go Above and Beyond Customer Service, Superhero Style
How to Go Above and Beyond Customer Service, Superhero StyleHow to Go Above and Beyond Customer Service, Superhero Style
How to Go Above and Beyond Customer Service, Superhero Style
 
6 Customer Service Tips For the Holiday Rush
6 Customer Service Tips For the Holiday Rush6 Customer Service Tips For the Holiday Rush
6 Customer Service Tips For the Holiday Rush
 
5 Customer Service Myths
5 Customer Service Myths5 Customer Service Myths
5 Customer Service Myths
 
Fewer Complaints Are Not Better
Fewer Complaints Are Not BetterFewer Complaints Are Not Better
Fewer Complaints Are Not Better
 
Business Insights from Real American Leaders
Business Insights from Real American LeadersBusiness Insights from Real American Leaders
Business Insights from Real American Leaders
 
Self-Service: The Golden Ticket for a Personalized Customer Experience
Self-Service: The Golden Ticket for a Personalized Customer ExperienceSelf-Service: The Golden Ticket for a Personalized Customer Experience
Self-Service: The Golden Ticket for a Personalized Customer Experience
 
50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer Service50 Facts That Will Make Businesses Rethink their Customer Service
50 Facts That Will Make Businesses Rethink their Customer Service
 
The Bonobos Ninjas Handbook to Customer Service
The Bonobos Ninjas Handbook to Customer ServiceThe Bonobos Ninjas Handbook to Customer Service
The Bonobos Ninjas Handbook to Customer Service
 
10 Insights to Deliver Amazing Customer Service
10 Insights to Deliver Amazing Customer Service10 Insights to Deliver Amazing Customer Service
10 Insights to Deliver Amazing Customer Service
 
Leveraging the Cloud: Getting the more bang for your buck
Leveraging the Cloud: Getting the more bang for your buckLeveraging the Cloud: Getting the more bang for your buck
Leveraging the Cloud: Getting the more bang for your buck
 
Desk.com's Principles of Customer WOW
Desk.com's Principles of Customer WOWDesk.com's Principles of Customer WOW
Desk.com's Principles of Customer WOW
 
50 Customer Service Quotes You Need to Hang In Your Office
50 Customer Service Quotes You Need to Hang In Your Office50 Customer Service Quotes You Need to Hang In Your Office
50 Customer Service Quotes You Need to Hang In Your Office
 
10 Ways to Find True Love With Customers
10 Ways to Find True Love With Customers10 Ways to Find True Love With Customers
10 Ways to Find True Love With Customers