For most retailers, once the clock strikes midnight on Black Friday, they will constantly be racing against an unforgiving clock to solve every holiday customer question. This is why there is no better time of year than to pull out all of the stops to make sure every agent is as fast and productive as possible.
Click here for 100 FREE Flex Hours from Desk.com - just in time for the Holidays: http://bit.ly/HolidayRush2013
36. This
way,
the
right
agents
are
handling
the
customers’
ques-on
37.
38. “Triaging
cases
during
the
holidays
makes
all
of
the
different.
In
order
to
effec-vely
triage
cases,
we
use
case
filters
a
lot
in
Desk.com.”
–
Barb
Gates,
Support
Hero
Captain,
Smugmug
78. Let
Desk.com
help
you
with
the
holiday
rush.
Receive
100
Free
Flex
Hours
for
every
Desk.com
seat
that
you
buy…just
in
-me
before
the
holiday
rush.
Start
using
Desk.com.
79. Let
Desk.com
help
you
with
the
holiday
rush.
Receive
100
Free
Flex
Hours
for
every
Desk.com
seat
that
you
buy…just
in
-me
before
the
holiday
rush.
Start
using
Desk.com.