1. DHIRENDRA SINGH
Plot No. 616 Near CISF Camp, Bijwasan , New Delhi- 110092
Mobile: (+91) 9718111737 Email-id:dhirendra29singh@gmail.com
Professional Assignments:
Business Development, Sales & Marketing, Client Generation, Marketing Research,
Competitive Analysis, Strategy Building , New Business tie –ups , Banks Tie-up
PROFESSIONAL SYNOPSIS
A management professional with over 1.5 years of experience in Sales & Data Operations.
Business Development, Same Store Growth.
Proven good communication, relationship management, analytical and organizational skills.
Skilled in increasing market position and achieving growth for the organization.
Playing a key role to increase the market share for ANI Technologies Pvt. Ltd. (OLA CABS) in Delhi.
CAREER CONTOUR
ANI Technologies Pvt. Ltd. (OLA Cabs)
(Feb 2016 till date)
MIS /BD Operation Executive
Key Deliverables:
Training & Orientation to the customers who are visiting to the office to understand the working
theory of OLA Cabs.
Guiding the potential partners to choose the best product in different product line.
Bridging between Autoportal & Finance Institution.
Data Sink with Autoportal & Finance Institution.
Customer handling and resolving problems.
Maintaining current & historical data, Analysis for the same and projecting future plans.
Active with the management to influence managerial discussion.
Issuing Comfort letter to the customer.
Daily data fetch, consolidating, mapping & addressing to different stake holders.
Sending reports to different report to the hierarchy in the organization and clients as desired.
Accountability for high backend process.
ANI Technologies Pvt. Ltd. (Ola Cafe)
( March 2015 - Feb 2016)
MIS Executive
Key Deliverables:
Creating new SKU (Stock Keeping Units) inventory using by MIS software for All Delhi NCR Zones.
Managing Inventory details and providing inventory for BDE Executives/Delivery Boys.
Taking care of delivery time and delivery boy’s login hours.
Leading 23 BDE (Business Development Executive) in Delhi NCR remotely.
Taking care of new hiring’s for OLA Cafe.
Making BDE Executives weekly Roster for.
2. Resolving all the issues of Supply Executives and Delivery boys they are facing at their work time.
Taking care of all New Restaurant attachment related things of OLA Cafe.
Email / Chat Support to BDE Executives/Consultants and Restaurants Managers for their issues resolution.
Proving 24 hours support in issue resolution of Business Development Executives and Delivery Boys.
Implementation or information share with OLA Cafe department with all the details.
Managing BDE Executives/DeliveryBoysEvents,Trainingseasons,Inductionof new BDEExecutives/Delivery
Boys and their Activities.
Resolving Device issue helping by Fleet Management own responsibilities
Resolving team issue with immediate effect.
Providing Customer call details helping by Console Software.
Creating Excels Sheets & Summaries with using formulas.
Client Servicing & System Operator Executive
Angle Broking Pvt Ltd.
Sept 2014 – Mar 2015
Key Deliverables:
. Making good relation and opening new Demat accounts Of Clients.
Taking care of new hiring’s.
Making all attendance of the employees.
Resolving issues of all the clients’ employees.
Implementation or information share with department with all the details.
Provide Call & send them there quarries to all Branch Offices.
Handling client’s issues with positive attitude.
Operating computer system and trading.
Professional Qualification:
Post Graduate Diploma In Computer Application (Batch– 2012-2013)
Institute:AllahabadInstitute of InformationTechnology.
Division/Percentage:First, 66%
Batch: 2013
Academic Qualification:
B.Sc.
Board: KanpurUniversity
Batch: 2012
SeniorSecondary
Board: Utter Pradesh Board
Institute:Smt.Phool Pati Devi InterCollegeAllahabad.
Batch: 2009
Secondary (Matriculation)
Board: Utter PradeshBoard
Institute:AngloBengali InterCollegeAllahabad.
Batch: 2007
3. Personal Profile:
Father’s Name : Mr. Keshan Singh
Date of Birth : 03rd Feb 1993
Gender : Male
Marital Status : Single
Strengths : Adaptive nature, Smart & Hard Working
Hobbies : Playing Cricket, Travelling, Listening Music
Address : LIG-121 Preetam Nagar Dhoomanganj Allahabad.211001
I hereby declare that the above mentioned information is true to the best of my knowledge.
Place:
Date: (DHIRENDRA SINGH)