6. • Uses communication and related scientific findings to inform
communication practice
o Most important items for clarity and understanding
• Standardizes communication practice
• Fosters discussion between communicators, designers, and
subject matter experts
• Provides objective and quantitative assessment
• Helps staff follow the law: Plain Writing Act of 2010
7. • 4 questions and 20 scored items based in
communication and related sciences that staff can use to
develop, assess and score communication products
9. Main Message and Call
to Action
• Main message present
• Main message location
• Main message emphasis
• Main message visual
• Call to action present
Language
• Words familiar to primary
audience
• Active voice writing
Information Design
• Lists
• Chunks with headings
• Summary of important
information
State of the Science
• What is known and not
known about health
topic
10. Behavioral
Recommendations
• Behavioral
recommendation present
• Importance of behavior
explained
• Directions for performing
behavior
Numbers
• Numbers familiar to primary
audience
• Lay explanation
• No calculations
Risk Communication
• Explanation of risk
• Risks and benefits
• Numbers, text or visuals
combined
11. Percentage of Staff who Report Index will Improve
CDC Communication Process (n=28)
12. Scientists:
• Index will help find
common ground
• Index is easy to use
and helpful tool
• Index helps think
about key issues
such as main
message and
behavioral
recommendations
4 pairs of scientists & communicators using the Index
Communicators:
• Index will open
dialogue with scientists
about communication
• Index includes familiar
items
• Index will help bring
materials in line with
communication
principles
17. Language of
primary audience
One main message &
message is at the top of the
first page
Visual the
supports main
message
Active
Voice
Most important
information
summarized on
the first page
18. ▪
• Identify the main message
• Find information of interest to them
• Find the information easy to understand