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• Uses communication and related scientific findings to inform
communication practice
o Most important items for clarity and understanding
• Standardizes communication practice
• Fosters discussion between communicators, designers, and
subject matter experts
• Provides objective and quantitative assessment
• Helps staff follow the law: Plain Writing Act of 2010
• 4 questions and 20 scored items based in
communication and related sciences that staff can use to
develop, assess and score communication products
▪
▪
▪
▪
Main Message and Call
to Action
• Main message present
• Main message location
• Main message emphasis
• Main message visual
• Call to action present
Language
• Words familiar to primary
audience
• Active voice writing
Information Design
• Lists
• Chunks with headings
• Summary of important
information
State of the Science
• What is known and not
known about health
topic
Behavioral
Recommendations
• Behavioral
recommendation present
• Importance of behavior
explained
• Directions for performing
behavior
Numbers
• Numbers familiar to primary
audience
• Lay explanation
• No calculations
Risk Communication
• Explanation of risk
• Risks and benefits
• Numbers, text or visuals
combined
Percentage of Staff who Report Index will Improve
CDC Communication Process (n=28)
Scientists:
• Index will help find
common ground
• Index is easy to use
and helpful tool
• Index helps think
about key issues
such as main
message and
behavioral
recommendations
4 pairs of scientists & communicators using the Index
Communicators:
• Index will open
dialogue with scientists
about communication
• Index includes familiar
items
• Index will help bring
materials in line with
communication
principles
▪
▪
▪
▪
▪
• Identify the main message
• Find information of interest to them
• Use the information to decide
Main
message
?
Language of
primary audience
One main message &
message is at the top of the
first page
Visual the
supports main
message
Active
Voice
Most important
information
summarized on
the first page
▪
• Identify the main message
• Find information of interest to them
• Find the information easy to understand
▪
▪
▪
Cynthia.baur@cdc.hhs.gov
404-498-6411
www.cdc.gov/healthliteracy
www.cdc.gov/ccindex
See Health Promotion Practice, June, 2014, The CDC Clear
Communication Index is a New Evidence-based Tool to Prepare
and Review Health Information.

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Cdc clear communication index webinar slides

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. • Uses communication and related scientific findings to inform communication practice o Most important items for clarity and understanding • Standardizes communication practice • Fosters discussion between communicators, designers, and subject matter experts • Provides objective and quantitative assessment • Helps staff follow the law: Plain Writing Act of 2010
  • 7. • 4 questions and 20 scored items based in communication and related sciences that staff can use to develop, assess and score communication products
  • 9. Main Message and Call to Action • Main message present • Main message location • Main message emphasis • Main message visual • Call to action present Language • Words familiar to primary audience • Active voice writing Information Design • Lists • Chunks with headings • Summary of important information State of the Science • What is known and not known about health topic
  • 10. Behavioral Recommendations • Behavioral recommendation present • Importance of behavior explained • Directions for performing behavior Numbers • Numbers familiar to primary audience • Lay explanation • No calculations Risk Communication • Explanation of risk • Risks and benefits • Numbers, text or visuals combined
  • 11. Percentage of Staff who Report Index will Improve CDC Communication Process (n=28)
  • 12. Scientists: • Index will help find common ground • Index is easy to use and helpful tool • Index helps think about key issues such as main message and behavioral recommendations 4 pairs of scientists & communicators using the Index Communicators: • Index will open dialogue with scientists about communication • Index includes familiar items • Index will help bring materials in line with communication principles
  • 15. ▪ • Identify the main message • Find information of interest to them • Use the information to decide
  • 17. Language of primary audience One main message & message is at the top of the first page Visual the supports main message Active Voice Most important information summarized on the first page
  • 18. ▪ • Identify the main message • Find information of interest to them • Find the information easy to understand
  • 19.
  • 20.
  • 22. Cynthia.baur@cdc.hhs.gov 404-498-6411 www.cdc.gov/healthliteracy www.cdc.gov/ccindex See Health Promotion Practice, June, 2014, The CDC Clear Communication Index is a New Evidence-based Tool to Prepare and Review Health Information.