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(No-, low-) code
A marketing perspective
June 26, 2019
Olivier Giraud
www.linkedin.com/in/oliviergiraudnl
 olivier.giraud@valid.nl
1 Digital Wednesday 26-6-2019
My first programming experience (1970’s)
2 Digital Wednesday 26-6-2019
My first Pocket Computer (1980’s)
3 Digital Wednesday 26-6-2019
My first code
4 Digital Wednesday 26-6-2019
IF number < 0
THEN PRINT "Number is negative“
ELSEIF number > 0
THEN PRINT "Number is positive"
ELSE PRINT "Number is zero"
END IF
My first IBM-compatible PC (late 1980’s)
5 Digital Wednesday 26-6-2019
My first pure marketing job (1990’s)
6 Digital Wednesday 26-6-2019
Today: Marketing & Communication @ Valid
Microsoft-based Infrastructures, BI, Data Science, Application Development (C#)…
7 Digital Wednesday 26-6-2019
IT Consultants Managed Services Digital Business
www.valid.nl
Valid’s Marketing Software (as a Service) world
8 Digital Wednesday 26-6-2019
Almost no IT Involved!
9 Digital Wednesday 26-6-2019
Thousands of marketing tools
A lot has changed since the 1980’s
10 Digital Wednesday 26-6-2019
https://www.technologyreview.com/s/601441/moores-law-is-dead-now-what/
Cheap, ubiquitous computing and connectivity
11 Digital Wednesday 26-6-2019
THE CLOUD
12 Digital Wednesday 26-6-2019
1326-6-2019Digital Wednesday
Software developers very much in demand
https://www.matchcare.nl/wp-content/uploads/2019/06/Arbeidsmarktrapportage2019Q1.pdf

26-6-2019Digital Wednesday14
Software everywhere,
even as a service
A perfect storm in the making
15 Digital Wednesday 26-6-2019
Companies want to
differentiate with code
Developers =
scarce resourceMake or buy?
Is there a choice?
Great opportunities for great entrepreneurs
World of
opportunities
Ubiquitous computing
Digital
transformation
As-a-service models
26-6-2019Digital Wednesday16
World of
opportunities
Ubiquitous computing
Digital
Transformation
As-a-service models
Great opportunities for great entrepreneurs
26-6-2019Digital Wednesday17
Great opportunities for great entrepreneurs
Power Platform
26-6-2019
Digital Wednesday18
The promises of “no
code”
• Easy, fast development of new
applications
• Great UI/UX
• Seamless integration
• Ease of maintenance
• No technology lock-in
26-6-2019Digital Wednesday19
?
So… what’s in it for my team and me?
26-6-2019Digital Wednesday20
Integrate our ‘best of breed’ applications?
21 Digital Wednesday 26-6-2019
?
Develop more point solutions?... on top of…
22 Digital Wednesday 26-6-2019
Event
mgt
Mobile app
for lead mgt
Mobile
campaign mgt
When I say “no code”, developer colleagues say…
23 Digital Wednesday 26-6-2019
.NET
C#
What’s next?
24 Digital Wednesday 26-6-2019
• More than enough software tools
• Plethora of low- and no-code options
• Which one to use for what need?
25

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No-code low-code marketing perspective

  • 1. (No-, low-) code A marketing perspective June 26, 2019 Olivier Giraud www.linkedin.com/in/oliviergiraudnl  olivier.giraud@valid.nl 1 Digital Wednesday 26-6-2019
  • 2. My first programming experience (1970’s) 2 Digital Wednesday 26-6-2019
  • 3. My first Pocket Computer (1980’s) 3 Digital Wednesday 26-6-2019
  • 4. My first code 4 Digital Wednesday 26-6-2019 IF number < 0 THEN PRINT "Number is negative“ ELSEIF number > 0 THEN PRINT "Number is positive" ELSE PRINT "Number is zero" END IF
  • 5. My first IBM-compatible PC (late 1980’s) 5 Digital Wednesday 26-6-2019
  • 6. My first pure marketing job (1990’s) 6 Digital Wednesday 26-6-2019
  • 7. Today: Marketing & Communication @ Valid Microsoft-based Infrastructures, BI, Data Science, Application Development (C#)… 7 Digital Wednesday 26-6-2019 IT Consultants Managed Services Digital Business www.valid.nl
  • 8. Valid’s Marketing Software (as a Service) world 8 Digital Wednesday 26-6-2019 Almost no IT Involved!
  • 9. 9 Digital Wednesday 26-6-2019 Thousands of marketing tools
  • 10. A lot has changed since the 1980’s 10 Digital Wednesday 26-6-2019 https://www.technologyreview.com/s/601441/moores-law-is-dead-now-what/
  • 11. Cheap, ubiquitous computing and connectivity 11 Digital Wednesday 26-6-2019 THE CLOUD
  • 12. 12 Digital Wednesday 26-6-2019
  • 14. Software developers very much in demand https://www.matchcare.nl/wp-content/uploads/2019/06/Arbeidsmarktrapportage2019Q1.pdf  26-6-2019Digital Wednesday14
  • 15. Software everywhere, even as a service A perfect storm in the making 15 Digital Wednesday 26-6-2019 Companies want to differentiate with code Developers = scarce resourceMake or buy? Is there a choice?
  • 16. Great opportunities for great entrepreneurs World of opportunities Ubiquitous computing Digital transformation As-a-service models 26-6-2019Digital Wednesday16
  • 17. World of opportunities Ubiquitous computing Digital Transformation As-a-service models Great opportunities for great entrepreneurs 26-6-2019Digital Wednesday17
  • 18. Great opportunities for great entrepreneurs Power Platform 26-6-2019 Digital Wednesday18
  • 19. The promises of “no code” • Easy, fast development of new applications • Great UI/UX • Seamless integration • Ease of maintenance • No technology lock-in 26-6-2019Digital Wednesday19
  • 20. ? So… what’s in it for my team and me? 26-6-2019Digital Wednesday20
  • 21. Integrate our ‘best of breed’ applications? 21 Digital Wednesday 26-6-2019 ?
  • 22. Develop more point solutions?... on top of… 22 Digital Wednesday 26-6-2019 Event mgt Mobile app for lead mgt Mobile campaign mgt
  • 23. When I say “no code”, developer colleagues say… 23 Digital Wednesday 26-6-2019 .NET C#
  • 24. What’s next? 24 Digital Wednesday 26-6-2019 • More than enough software tools • Plethora of low- and no-code options • Which one to use for what need?
  • 25. 25

Editor's Notes

  1. Good evening. My name is Olivier Giraud. I am a marketer. And a Frenchman. And today I’m going to explain why I think marketers should be interested in coding. Aka software development.
  2. When I was preparing this presentation I realized that my first programming experience dated back to my early teens. We had a VCR and my mother couldn’t figure out how to program the taping of her favorite TV-shows. Just to tell the machine, tomorrow, on channel 2, tape the TV from 20:30 until 22:30, was a little complicated a task. Something I thought was fun and easy to do. So I got to program the VCR for my parents.
  3. Because of my interest for machines I convinced my dad to get met a PC, a Pocket Computer. This was my first PC and it came with BASIC, a simple programming language, and I started to better understand how such a machine works.
  4. By learning the basics of BASIC, I understood that code translates what a user sees and do into commands… For an application, for a particular machine, for communications between machines. In this presentation I will be using code and software in the same way.
  5. I went to university and had to learn basic software packages that made me realize how code / software can help support and even automate business processes. And by the way you could also play games, so it was also fun.
  6. When in my first real marketing job I had to select a CRM package to support the lead generation and sales processes. Here I realized that you if you choose an off-the-shelf package, you can’t have it all. You have a long list of requirements and when you match those with available features, you must made trade-offs. Standard software is great but it isn’t the solution for everything.
  7. Fast forward many years. I am since a couple of years responsible for Marketing & Communication at an IT Service Provider, Valid. My team and I don’t only use software but we have to market software development. Among other things. My colleagues don’t develop a standard package but code custom-made solutions. To do so they specialize in C#, one of the many many languages available.
  8. If you look at the landscape of Valid’s Marketing team – with just 3 people – you see some sort of code in some shape of form in everything we do: our website is powered by a CMS and a marketing automation tool, we use Microsoft PowerBI for analytics and Adobe Creative Cloud for our graphical expresssion. Nothing out of the extraordinary here. It becomes complicated when you look at our CRM and Account-Based Marketing efforts. No less than 4 solutions: our ERP system is our Sales CRM system, and we copy-paste stuff between Hubspot, the CRM system and our account-based advertisign platforms. Everything is off the shelf, with some configuration, no coding required on our end. Except for Office 365 and the CRM system, everything else is purchased without IT involvement.
  9. Our IT-landscape is just a reflection of what happened in Marketing Techj: we are blessed with a plethora of tools to choose from…
  10. In a couple of decades a few major changes have taken place. First of all we’ve seen Moore’s Law in practice: lots of computer power, becoming very cheap and available at the fingertips. Once simple and slow, machines have shrunk in size and make incredible things possible.
  11. Taking advantage of Moore’s law, some very large companies are become ever larger and they offer computing and the power of code through the cloud
  12. Thanks to these developments we see, using the words of Marc Andreessen, that software is eating the world. Or as Microsoft puts it: every company is becoming a software company. Since Andreessen wrote this piece in 2011 we are seeing that the largest companies in the world, are technology companies.
  13. I cannot think of a better illustration than the automobile industry. This remains an industry with very physical products. But even those products are increasingly becoming software-enabled, in the best and worst sense of the word. The competitive battle is becoming a battle on who develops the best software.
  14. As a result of these developments it is no surprise to discover that software developers are very much in demand. In fact they are among the most sought-after employees in the Netherlands. By the way, if you are looking for a job, you’d better become either a software developer or go into Sales…
  15. So the problem that’s arising is that companies increasingly want to differentiate with software. There’s a lot of software around, but that’s the same for everyone. If you want to create our own, good luck looking for software developers! In the traditional make-or-buy trade-off, there isn’t much choice. You can’t make much without resources.
  16. Every challenge stimulates enterpreneurs to jump into the world of new opportunities.
  17. The other side of the perfect storm coin is the emergence of a new category of products.
  18. As a resultat there are about two hundred low-code/no-code products in the market available.
  19. All these vendors promise about the same