Digital assistants and chatbots. Presentation by Valo during the DWG Technology Lab of June 17, 2020. Brought to you by the DWG Technology & Research Institute,

1. What does the future hold
for intranets

2. Sébastien
Levert
Product Lead

3. What we believe and
how we need to lead
+ Digital #WorkdayExperience
is the new normal and every
company is digital
+ Microsoft offers the best
platform to build for the
#DigitalWorkplace

4. 2016
Valo Awards
2017 2018 2019 2020

5. 650+ customers and over 2M users
in 45+ countries
Goods Manufacturing Professional Services Retail Municipalities
Energy Food and Beverages Education Construction Finance

6. Agenda
From the Intranet to the Digital Workplace
Artificial Intelligence and autonomous portals
Digital Assistants and Chatbots
Ubiquitous Workday Experiences
Crowd-sourced and curated content

7. From the Intranet to the
Digital Workplace
It’s not just about communication anymore

8. From the Intranet to the Digital
Workplace
+ Communication is one of the
pillar. Think about Collaboration
and Co-Innovation as part of your
journey.
+ Integrations are what make a
Digital Workplace sticky.
+ Employees need to be productive.
Provide the tools to make their
experience delightful.

9. Is the regular intranet
dead?

10. Artificial Intelligence
and autonomous portals
Can this all happen magically?

11. Artificial Intelligence and autonomous
portals
+ AI-Driven categorization and
tagging of content (Project
Cortex) will bring extra value and
context to your most valuable
asset : your data.
+ Automated content creation is
there to keep your landing page
relevant.
+ Ever-changing portals will create
the personalized experience.

12. Should we embrace AI in the
context of an intranet?

13. Digital Assistants and
Chatbots
Robots are taking over

14. Digital Assistants and Chatbots
+ What if you could ask any
question and get the right answer,
every time?
+ Delivering contextualized content
at the moment you need it the
most.
+ Detect trends in the workplace,
suggest innovations based on the
user behaviors.

15. Are you ready for the
chatbot revolution?

16. Ubiquitous Workday
Experiences
All day, every day

17. Ubiquitous Workday Experiences
+ The intranet is everywhere you
are in the digital workplace.
+ Every experience you utilize is a
way to interact with every
colleagues on the most important
topics.
+ In your browser, in Microsoft
Teams, in your pocket, in your
emails, everywhere.

18. Are we going too far with the
digital workday experience?

19. Crowd-sourced and
curated content
Content is our mission

20. Crowd-sourced and curated content
+ Content is king and your
community know best what they
want.
+ The market has a lot to offer,
listen to it, act upon it.
+ Enable your community to drive
their engagement in your
platform.

21. Who is the owner of all that
content?

22. This is the future of your intranet.
From the Intranet to the Digital Workplace
Artificial Intelligence and autonomous portals
Digital Assistants and Chatbots
Ubiquitous Workday Experiences
Crowd-sourced and curated content

23. Thank you!