2. Intro
❖ UC Alumni (BMI class of 2011 & MM class
of 2014)
❖ HeadquarterID Creative (2017)
has been helping more than 20 local
businesses to grow
❖ Part-time lecture at Universitas Ciputra
❖ Social Media Marketing Enthusiast
❖ IBM Lecturer, Specialized in Marketing
❖ Google Gapura Digital and Women Will
Facilitator 2019
❖ Personal Branding and Digital Marketing
Enthusiast
3. Industrial Era 4.0
❖ Computers, automation system, machine
learning
❖ In short: GOING DIGITAL
❖ 5A: Aware, Appeal, Ask, Act, Advocate
❖ Increasing Purchase Action Ratio
❖ Turning into Brand Advocacy Ratio
4. Brand Goal in Marketing 4.0
Purchase Action Ratio Brand Advocacy Ratio
11. The “IT” Platform
❖ 45 millions+ active
users
❖ #1 Instagram Stories
Producer in the world
❖ 115millions on
Facebook each month
❖ 97% on mobile
Facebook
❖ Top 3 globally with
highest friend count
12. Why Instagram Analytics?
❖ Targeting the right audience
❖ Check posting frequency; whether you post too much (or not enough)
❖ To drive relevant visitors
❖ To drive calls from an ad type that you only used once
❖ Follow up mentions that could be leading to future partnership
❖ Know the exact time of posting: whether you should post during the
most optimal hours of the day/week
❖ To catch the opportunities for brand engagement in your
comment/stories
23. Improve Your Feeds!
❖ What to Post
❖ When to Post
❖ Using Hashtag
❖ Engage with your Biggest Fans
❖ Visual Branding
❖ Finding Community
24. What to Post?
❖ High quality photos &
vides
❖ You don’t have to use
filters
❖ Focus on colorful/high
contrast image
❖ Visually appealing
❖ Explore with short
videos/stopmotion
25. Tips
❖ Keep track of what’s working
and what isn’t for your content
❖ Find similar traits from your top
post
❖ Learn even more from low
performing post
❖ What are you doing that
people respond to your post?
Uncover the patterns!
26. When to Post?
❖ Start posting 1 time a day
❖ Stick to regular posting
schedule to avoid long
hiatus
❖ Long hiatus leads to
follower loss
27. The Active Hours
Generation Z Generation Y Generation X
Highest
Receptivity
Time
6-9 AM 6-9PM 6-9PM
2nd Highes 6-9PM 9-12AM 9-12AM
3rd Hightes 3-6PM 6-9AM 12-3PM
28. Trivia!
❖ Most Instagram content lives
around 3 days
❖ 90% of the posts likes and
comment happened in the
first 13 hours
❖ Know the best time to post
❖ Experiment posting at
different time and days to find
your perfect timing
29. Using Hashtag
❖ Max 30 hashtags
❖ Use the relevant hashtags
❖ Research hashtag before
using it
❖ Best hashtag has below 1M
and above 10K post
❖ Unique and targeted hashtag
reach smaller but relevant
audience
30. Hacks
❖ Posting hashtag in the first
comment section is
treated the same with
putting hashtags in the
caption
❖ It won’t work to add
hashtag to a post later,
add all your hashtags
when you originally post
❖ Emoji can be used :)
31. Engage with Your Biggest
Fans
❖ Thank and respond to the people who comment on your
post. Like some of their posts in return!
32. Visually Appealing
❖ Focus on consistency of general
tone of your image (presets is
recommende)
❖ Aim for consistency across social
media
❖ Tweak individual image before
posting them on each social media:
consider different crops, format, and
captions
❖ Rules: your content might be similar,
but not identical in every platforms
33. Finding Community
❖ Identify Instagram community that are relevant to your brand
❖ Search from big obvious hashtag, e.g. #surabayafoodie if you run
F&B business
❖ How the participant post: long vs short caption? Do they use emoji?
❖ Use same tone, hashtag, and style
❖ Interact with them and come up with engagement plan: like, photos,
comment, consider a take-over
❖ Host Insta-Meet or collaborate with them
34. The Metrics
How do I measure my business progress on
Instagram & Facebook?
36. BASIC Metrics
❖ LIKES per post
The goal is to get 10% of your total followers to like
your post
❖ Respond to relevant COMMENTS
❖ Tracking FOLLOWERS GROWTH
Pay attention to it MONTH, not DAILY. The goal is
to get 4% or more new followers per month
37. Intermediate Metrics
❖ Monitor the PATTERNS
Get the know which post that get far more engagement than your
average post. How many likes/comment or saved/share. What did
you do differently?
❖ ENGAGEMENT RATE
Ideal engagement rate is 5%-10% or higher. If you have 500
followers, a typical post would get 25 or so organic likes and
comment but a great post would get 50 or more.
❖ Measuring the DISCOVERY
How many people reached? Based on the Impression, where’s the
biggest source of your potential followers? (home, hashtag, profile)
39. Ad Spend is Rising…
❖ Pay $8 for Netflix and you will be ad free
❖ Pay $4.99 on Spotify and you will be ad free
❖ Pay IDR 30K for VIU and you will be ad free
But what do consumers think?
Peole don’t dislike the ads, they don’t like
The bad experiences
40. Understand Your Audience
❖ Find the post between what your brand wants to offer and your audience actually wants.
Value Exchange
Your Brand Your Audience
41. Creating Ad That Matters
VS
MODERN ADS USE “FORCE”
Raising Brand Awareness, e.g.
Collaboration with Influencers
Call to Action kind of ads
44. Content Traits
❖ The RIGHT content
More humors and good storyline
❖ The RIGHT format
Delivers the video ads below 10s
❖ The RIGHT context
Targeting the right time (after 6PM)
52. “ Effective content should be so relevant,
entetaining, and useful that you don’t think of it as a
marketing. “
Thank You! Dini Prathivi, S.S., M.M.
Jasmine Yulina H., S.E., M.M.