1. “World's Online Marketplace”

2. Company at a Glance
Founded- September 3 1995
• Founded by-Pierre Omidyar.
• Headquarters- San Jose, California
• 30 million active users
• $20 billion in annual trade.
• Employees-27,770
• CEO-John Donahoe

3. Service Innovations
• Member Community
• Chat Boards
• Discussion Groups
• Neighborhood Watch
• Willingness to listen
• VOC