Netsuite Webinar: Easy Data and Credit Management with Dun & Bradstreet

NetSuite Webinar:
Easy Data and Credit Management
with Dun & Bradstreet – in NetSuite
July 20, 2016

2
Introducing two of D&B’s resident data experts
Jay Daly - Sr. Strategist
Dun & Bradstreet for NetSuite
SteveVitello - Sr. Solutions Expert
Experience

30+
years
in
the
data
collec2on,
data
management
and
risk
management

business
Responsible
for
D&B/NetSuite
partnership
design
and
strategy
Personally Originally
from
Chicago
and
an
avid
Chicago
Bear
and
Cubs
fan
Experience

22
years
in
the
data
industry,
working
with
customers
in
data

management,
risk,

supply
chain
and
sales
&
marke2ng
Responsible
for
Channel
training
within
the
D&B/NetSuite
partnership
Personally
Long-‐2me
upstate
NY
resident,
fantasy
football
guru,
aIempted
recovering

Buﬀalo
Bills
fan,
father
of
two
and
cer2ﬁed
Dachshund
herder

3
Agenda
•  A Few Housekeeping Items
•  Data Trends That Impact Business
•  The Right Relationship Data
•  Dun & Bradstreet for NetSuite
•  D&B Data Management for NetSuite
•  DNBi Risk Management for NetSuite
•  Q&A

4
Housekeeping
•  Webinar is being recorded and will be sent to you
•  Q&A will be held at end, but you may submit questions during the webinar
•  CFO – don’t take it 100% literally!
•  CFO broadly defines those who work with financials and/or make decisions
with them

Data Trends That Impact Business

6Dun & Bradstreet for NetSuite
Digitization of business has created an
environment where companies are collecting
anything and everything about the parties with
whom they do business.
But that information is inconsistent and
disparate across organizations.

7
Are these data trends impacting how you do business?
of businesses have more
than 20 data sources
they are collecting
Data is doubling in size
every two years, and by
2020 reaching
Source:
The
Economist,
Feb.
2015
Source:
IDC
Study,

2014

of global companies
who do NOT have well
defined data criteria
67%
Source:
Forbes,
Jan.
2015

of CFOs see value of
integrating enterprise-
wide data, but only
44ZB
82%
24%
think their teams are
up for the task
80%
Source:
IBM
Study,
Feb.
2015

2x

Most companies are
only working with a
partial picture…

How do you use
business data to
see a full picture?

It starts with the
right data – about
your relationships.

12
For nearly two centuries, helping companies build
their business relationships and grow with data
WORLD’S LARGEST
COMMERCIAL DATABASE OF
OVER 250 MILLION COMPANIES
30,000 DATA SOURCES AND
5 MILLION UPDATES PER DAY
400 DIVERSITY DATA SOURCES
WITH 5.3 MILLION SOCIO-
ECONOMIC CLASSIFICATIONS
ONE OF THE LARGEST, MOST
ACCURATE CONTACT DATABASES
(DUN & BRADSTREET NETPROSPEX)
MORE THAN 4 MILLION
CORPORATE HIERARCHIES
OUR PATENTED DUNSRIGHT™
DATA QUALITY PROCESS
Turning enormous streams of data into
high-quality information
Building insights in the ways
you want to consume it

What is business relationship data and why it matters
Scores & Ratings
Corporate FamilyTrees
Banking Data
Firmographics
Telephone Interviews
Trade Experiences
D&B Investigations
Press Data
Court Data
Financial Information
Business Registrations
Payment Data
D&B Customer - Supplied Data
Social Signals
Unstructured Data

14
One company, many names…
The NewYork Times Media Group
The NewYork Times Company
NewYork Times Co.
NewYork Times,The
The N.Y.Times
NewYork Times
N.Y.Times
NY Times
NYTimes
Nytimes
7 11
7 - 11
7.11
7/11
711
711
7-11
SEVEN ELEVEN
SEVEN/ELEVEN
SEVEN-ELEVEN

15
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7-ELEVEN (CORPORATE) 7-ELEVEN STOR 7-11 #30285 CITGO 7-11 NO 25448 7 - 11 STORE 7 ELEVEN MKTS
7-ELEVEN (F) 7-ELEVEN STORE 7-11 #30479 (CITGO) 7-11 QUICK MART 7 - ELEVEN 7 ELEVEN NO.14174
7-ELEVEN (FRANCHISE) 7-ELEVEN STORE 11449 7-11 (18668) 7-11 SBR INC 7 - ELEVEN #11335 7 ELEVEN STORE
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7-ELEVEN F SEVEN ELEVEN STORES 7-11 FR 11536 7ELEVEN 7- 11 STORES 7/11 STORE
7-ELEVEN -F SEVEN ELEVEN#54134 7-11 FR# 11628 7-ELEVEN 7 EAVEN 7/11#1
7-ELEVEN FD STORE SEVEN ELEVEN-SHAM'S 7-11 FRANCH. # 11716 7-ELEVEN #13469F 7 ELEVEN 7/11. TH
7-ELEVEN FOOD SHOP SEVEN/ELEVEN 7-11 FRANCH. #11730 7-ELEVEN #15968 7- ELEVEN 7/ELEVEN
7-ELEVEN FOOD STORE SEVEN-ELEVEN 7-11 FRANCHISE 7-ELEVEN #18020 7 ELEVEN #16432 7/ELEVEN #27054
7-ELEVEN FOOD STORES SEVEN-ELEVEN #54129 7-11 FRANCHISE#25595 7-ELEVEN #15127 7 ELEVEN STORE 711
7-ELEVEN FR 20935 SEVEN-ELEVEN FD MART 7-11 FRANCISE 7-ELEVEN #26796 7 ELEVEN # 15910 7=ELEVEN 2513-11086
7-ELEVEN FRANCHISE SEVEN-ELEVEN HAWAII 7-11 GARB-KO #227 7-ELEVEN 13647 7 ELEVEN #11161 711
7-ELEVEN I SEVEN-ELEVEN HI INC 7-11 HAWAII 7-ELEVEN F 7- ELEVEN #18608 7-11
7-ELEVEN MARKET SEVEN-ELEVEN INC 7-11 JUNG#26923 7-ELEVEN - F 7 ELEVEN 100 7-11 FT.W#26560

EnrichOrganize DiscoverCollectIdentify
M A I N T A I N
DUNSRight®
D&B’s solution for relationship data

17
After we clean it up…
C.
Smith
Group

P.O.
Box
111

Bethlehem,
PA
18025

(SIC)
5411-‐02

Chuck
Smith,
President

-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐

ID:
OX20PH

$8,000
credit
limit

$1,100
outstanding
and
12
days
past
due

Finance

7-‐Eleven
#456

123
Elm
St.

Bethlehem,
PA
18055

Chuck
Smith,
Manager

610
882-‐7600

-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐

ID:

A595660662

Product
code
A
on
7/2014

Product
code
B
on
9/2013

Store

Charles
Smith/7-‐11

123
Elm
St.

Bethlehem,
PA
18025

(SIC)
5541-‐99

215
882-‐7600

-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐

ID:
001200000000wXgAAI

SMB
channel
customer

Last
touch
point
on
6/2016

CRM

Hypothetical customer data
from three source systems
D&B
D-‐U-‐N-‐S
Number:

12-‐345-‐6789

Legal
Name:

C.
Smith
Group,
Inc.

Tradestyle:

7-‐Eleven

Address
Postal:

P.O.
Box
111

Bethlehem,
PA
18055

Address
Physical:

123
Elm
St.

Bethlehem,
PA
18025

Phone:

610
882-‐7600

SIC:

5411-‐0202,
5541-‐9901

Primary
Contact:

Charles
Smith,
President

-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐

Year
Started:
1961

Employees:

35

Addi2onal
Contacts:

Mary
Worth,
VP
Marke2ng

Parent:

ABC
Enterprise,
Inc.

Number
of
Family
Members:
3

Viability
Ra2ng:
2
1
C
G

PAYDEX:
79

-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐
-‐

Finance
ID:
OX20PH

Warehouse
ID:

A595660662

CRM
ID:
001200000000wXgAAI

$3,000
credit
limit

$1,100
outstanding
and
12
days
past
due

Product
code
A
on
7/2014

Product
code
B
on
9/2013

SMB
channel
customer

Last
touch
point
on
6/2016

Single, more intimate and actionable
view of the customer
Consolidated
iden2ty

proﬁle
with
unique
id

and
various
names

and
addresses

Enriched
with
things

we
know

Paired
with
things

you
know

19
Partnering to offer
D&B data and analytics
within NetSuite
to streamline your data
management and credit
decisioning needs
Introducing Dun & Bradstreet for NetSuite!

D&B Data Management for NetSuite DNBi Risk Management for NetSuite
Effective data management, by eliminating
duplicate, inconsistent and fragmented
records while monitoring and enriching
with additional elements.
Quickly evaluate and make decisions to
mitigate risk and maximize revenue with
real-time, best-in-class credit processes
and data - customizable and configurable.
within your NetSuite workflow
Two D&B offerings now available on SuiteApp.com

D&B Data Management for NetSuite

22
The Goal: The Reality:
CEOs say growth
is their #1 imperative

30% of companies
grew 2014 revenues*
Long-term success (growth) depends on
what you know about and do with your
customers, prospects, suppliers and partners
to help you both succeed…
in essence your relationships!
*based on a Dun & Bradstreet study

Data Management HelpsYou Know And Grow
SUSTAINABLE
RELATIONSHIPS
PROFITABLE
RELATIONSHIPS
TRUSTED
RELATIONSHIPS
NEW & STRONGER
RELATIONSHIPS
VITAL
RELATIONSHIPS
Data in
NetSuite:
Single unified view
of your business
relationships

CleanseMatch Enrich
Information
Relationship InsightSingle MasterView
Data
Customer - Lead - Partner
Prospect -Vendor
KeepYour Data Fresh
On average, every 30 minutes…
•  120 Business addresses change
•  75 Phone numbers change
•  15 Company names change
•  20 CEO’s leave their jobs
•  10 Businesses close
D&B Data Management for NetSuite snapshot

24
D&B Data Management for NetSuite in action
1.  A user creates a new customer, prospect or vendor record and enters some basic information (Company name, address, etc.).

2.  The input is matched against the Dun & Bradstreet database and a potential matched record called a “candidate” is returned.

3.  When the candidate is the same as the record the user is trying to input, clicking “create” automatically creates a NetSuite entity using
Dun & Bradstreet data.

4.  The record is now in NetSuite, appended with a D-U-N-S® Number and enriched with critical business information including
corporate hierarchy allowing you to see this customer in context within their global corporate family.

28
5. The D-U-N-S Number is used to identify existing and potential duplicates. If another user tries to create a new customer or
vendor record, NetSuite informs them that the record they are looking to create, already exists within the instance.

29
6. Users can also update and enrich existing records within the NetSuite instance

30
7. Then, using stare and compare functionality they can choose which fields to update with D&B data and which to keep with the
original NetSuite information

•  Eliminate and prevent duplicate records
•  Search for and create new party records
•  Enrich records with critical business data
•  Monitor and receive business updates
•  See corporate hierarchy ownership
Master data records within NetSuite
help everyone see full picture
insights about your business
relationships to make confident
decisions, faster and profitably.
D&B Data Management for NetSuite highlights

DNBi Risk Management for NetSuite

33
72% 57% 59% 75%
have a strong focus
on growth1
are part of CEO’s
strategic planning
imperative2
say volume & complexity of risks
have changed “extensively” or
“mostly” in last five years3
say their organizations don’t
have a complete, formal risk
management process in place4
Business growth is part of the job. Risk management complexity is on the rise.
1 The CFO as an Architect of BusinessValue by Accenture 2 The DNA of the CFO by EY 3, 4 2015 Report on the Current State of Enterprise Risk Management: Update of Trends and Opportunities
Take a finance-led data management approach
to your company’s growth mandate while maintaining
standards to help increase cash flow and profit margins,
manage risk, automate credit processes and ensure
compliance due diligence.
Scalability
Automation
Centralization
Credit Management Can Balance Opportunity & Risk
The CFO’sView

Gain Foresight to
Minimize Risk and
Optimize Opportunity
•  Decrease days sales outstanding
by up to 5 days
•  Reduce your resource requirement by
75% with automated approvals
•  Capture 70% of dollars at risk in 20% of
your receivable portfolio
Based on typical results by companies using Dun &
Bradstreet data
DNBi Risk Management for NetSuite snapshot
DecisionValidate Monitor
Predictive Analytics
Growth through risk &
opportunity identification
Recent
credit check
Credit
Customer - Lead - Partner
Prospect -Vendor

Using your rules, apply credit limits and terms to leads, prospects and customers within NetSuite workflows.
The output? Instantaneous decisions to sales teams!
DNBi Risk Management for NetSuite in action

36
Team members have the ability to request higher credit limits for customers/prospects directly in NetSuite, which speeds up approval
processes and removes roadblocks

37
When the credit department needs additional information to make decisions, they have access to a deep level of information on each
account for research

•  Access DNBi, D&B’s flagship risk management
solution in your NetSuite workflow
•  Make instantaneous credit decisions
•  Create customizable decision scorecards
•  Combine your policies with D&B data and analytics
•  Validate, pre-screen and make credit decisions
Credit management inside NetSuite with
D&B data and analytics helps credit
teams make fast, consistent and
responsible decisions, and partner with
sales to grow profitably
DNBi Risk Management for NetSuite highlights

Vendor Management Prospector
within your NetSuite workflow
Two more D&B offerings coming soon!
Effectively manage risk within your supply
chain and locate new, low risk suppliers.
Find companies that look like your best
customers or are related to your customers.

40
HowYou Can Learn More
•  Visit Dun & Bradstreet’s SuiteApp listing
•  Contact your NetSuite Representative

謝謝
Dankjewel
merci
ありがとう
धन्यवाद
ThankYou!

Netsuite Webinar: Easy Data and Credit Management with Dun & Bradstreet

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Netsuite Webinar: Easy Data and Credit Management with Dun & Bradstreet