Social learning is a big L&D topic right now. Learn why you should leverage social learning for corporate training in this LT17uk presentation from Docebo.

1. Beyond the Buzz
Use Social Learning to Supercharge Your Training Program

2. What We’ll Cover
Docebo & state of LMS market
What are social and informal learning, actually?
The buzz, the reality, the potential
Technology’s role
People, processes, technology
Actionable takeaways

3. 50% Product and R&D
30% Sales and Marketing
20% Operations
EMPLOYEES
NORTH AMERICA
Athens, GA (USA)
Toronto, ON (Canada)
EUROPE
Milan (Italy)
MIDDLE EAST
Dubai (UAE)
OFFICES
Target Market:
Projects with 5000+ Users
1,200+ customers
Mid-market & enterprise
B2B CLIENTS IN 82 COUNTRIES
140 11004

4. What are Social and Informal Learning?
?
What about Social and
Informal Learning?
?
What is the difference and
how do they relate to
70:20:10?

5. The Elements of 70:20:10
The essence of 70:20:10 framework is that learning occurs through a range of approaches, being roughly:
Source: 70+20+10= 100 The Evidence behind the Numbers, Towards Maturity, 2016
70
20
10
From real life and on-the-job experiences, tasks and problem solving
From feedback and from observing and working with others
From formal training such as classes or courses (both face-to-face
and online) and reading

6. Learning Strategy Maturity

7. The Lexicon
Terminology differs by global geography and jurisdiction
Different terms foundationally mean the same thing -- with
subtle differencesAa

8. The Lexicon
Social Learning Informal Learning Blended Learning 70:20:10
Happens in social
environments where
learners examine and
evaluate actions of
others
Behaviour and idea
driven
‘Impromptu’ learning
that is unscheduled
and happens ad hoc
Often unexpected
Online discussions, FB
articles, presentations
A mix of the right
social, on-the-job, and
traditional learning
experiences
Planned, implemented
L&D strategy, approach
and rubric
Deliberate, and
cultivates ILT,
on-the-job,
social/informal aspects

9. What The ‘Buzz’ Says About Social/Informal Learning
What are the benefits of applying new models of learning
Source: 70+20+10= 100 The Evidence behind the Numbers, Towards Maturity, 2016
5x
4x
3x
As likely to be able to attract talent (20% vs 4%)
As likely to respond quickly to business change (30% vs 7%)
As likely to report improvements in staff motivation (27% vs 8%)

10. Beyond the Buzz: The ROI of Social/Informal Learning

11. Beyond the Buzz: The ROI of Social/Informal Learning
PEOPLE PROCESS
TECHNOLOGY

12. Actionable Takeaways: Sharing
Who should share:
Find SMEs within
your organization
What to share:
The kinds of
content SMEs
should share
(example, ideas,
best practices)
When to share:
Whenever the
moment strikes (a
sharing schedule
helps)
Why share:
Get a reward
system but ask
how SME's want
to be rewarded
for sharing
content
Where to share:
A central location
e.g. Coach and
Share
?

13. Conclusion
There is always going to be a classroom
There will always be synchronous/asynchronous
learning
There will always be compliance needs
BUT, how do we make it:
Agile
Fun
Minimalistic
Entertaining
Unstructured
1
2
3
4
5

14. Thank You
For your interest in using social learning to
supercharge your training program
To see social learning in action, try Docebo’s LMS free for 14 days!