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Lean start-up
methodology primer
and MSc development
workshop
Andy	Hirst
This session…
• Discover some new approaches to business
start-up
• Create some basic course concepts
• Apply some techniques
• And of course ……
Have fun!
Help yourself to tea, coffee and biscuits
The Innovator’s Dilemma
“Jobs to be done” – Clayton
Christensen
• Functional jobs - Task
• Emotional jobs - Feelings
• Social jobs - Relationships
• Supporting jobs - Context
Warm-up Task: In
groups of 2/3
Identify	the	top	3	“jobs	to	be	done”	for	the		
new	MSc	in	Entrepreneurship
What do we know about the
start-up process?
Failure rates have been
stubbornly high - 75%!
• A business fails because it runs out of customers
Geoffrey Moore – Crossing the Chasm
Focus on product development not
customer development
Big design doesn’t work
Iridium Motorola (1999)
$5 Billion flop
66 satellites – global coverage / 500k users
Business plans contain NO FACTS
“..plans rarely survive first
contact with the enemy”
(Helmuth von Moltke)
“Everybody has a
plan until they get
punched in the
mouth” (Mike Tyson)
Just a set of assumption and predictions
Start-ups are not able to make
realistic forecasts of future
growth
SO…..
Could hypothesis driven business development
be the solution?
Steve Blank – “The path to
the epiphany”
A mixture of customer development and iterative
development techniques
Reduce Complexity and Risk!
Lean start up is all about
iteration
Espresso coffee
What changed?
TASK: Discuss in
groups of 2
The business model – definition
• The	business	model	encourages	the	entrepreneur	to
• conceptualize	the	venture	as	an	interrelated	set	of	strategic	
goals
• seek	complementary	relationships	among		elements,	
through	unique	combinations;	
• develop	activity	sets	around	a	logical	framework
• ensure	consistency	between	elements	of	strategy,	
architecture,	economics,	growth,	and	exit	intentions.
Need a common language
100
80
60
40
20
On the Rise
A Google Trend analysis shows that the Business
Model Canvas is trending upwards together with
the Lean Startup.
2008 2009 2010 2011 2013 2014
Blue Ocean Strategy
Lean Startup
Disruptive Innovation
Business Model Canvas
The number 100 represents peak search interest
2524
The Business Model Canvas
designed by: Strategyzer AG
The makers of Business Model Generation and Strategyzer
This work is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported License. To view a copy of this license, visit:
http://creativecommons.org/licenses/by-sa/3.0/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.
strategyzer.com
Revenue Streams
Customer SegmentsValue PropositionsKey ActivitiesKey Partners
Cost Structure
Customer Relationships
Designed by: Date: Version:Designed for:
ChannelsKey Resources
TASK: Rapid Prototype
• Who	are	our	potential	customers?
Customer/Users Architypes
• Aspects to consider
• Demographics
• Motivations
• Role models /Influencers
• Ambitions
• Family wealth
• ….
• Day in a life
• User stories
Emergent strategy
Lean start-up
Similar methods that overlap
with lean start-up philosophy
• Design thinking
• Rapid prototyping
• Agile project management
• Emergent strategy
• Iteration!
Can we change
the way we
business model/
design courses?
Visual Tools
Product-Market	Fit
Gain Creators
Pain Relievers Pains
Gains
Products
& Services
Customer
Job(s)
Value Proposition Customer Segment
copyright: Strategyzer AG
The makers of Business Model Generation and Strategyzer
The Value Proposition Canvas
strategyzer.com
Customer
Segment
The Value Proposition Canvas
Customer (Segment)
Profile:
copyright: Strategyzer AG
The makers of Business Model Generation and Strategyzer strategyzer.com
Pains
Gains
Customer
Job(s)
10:00
Value
Proposition
copyright: Strategyzer AG
The makers of Business Model Generation and Strategyzer strategyzer.com
The Value Proposition Canvas
Gain Creators
Pain Relievers
Products
& Services
Value (Proposition)
Map:
10:00
Swap canvas
Add,	Develop,	Organise
The Start in Start-up
MVPA sellable product or service that has enough
features to satisfy one customer segment
10:00
TASK: In groups of 3,
create an MSc in a box
Pitch your idea
In	30	seconds	explain	your	MSc	
think	about	your	customer	segment,	product	features,	pains,	
gains	and	jobs	to	be	done.
2nd Iteration
Lean start up is all about
iteration
Make a change based on
your feedback
3rd Iteration
Lean start up is all about
iteration
Make a change based on
your feedback
Look at the existing market
Blue Ocean Strategy – Kim and Mauborgne (2005)
Create	products	in	uncontested	markets	at	low	cost
What’s different about Nintendo’s business model?
Lean start up primer
Lean start up primer

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Lean start up primer