1. Clute institute
The 2013 Key West International Academic Conference

2. Topics
Introduction Key Trends Conclusion
Purpose of
the Study and Main issue
background
Characteristic
Definition of Servant
leadership
Created by Dr. O. Guillaume

3. Introduction
Servant Leadership (SL)
has been in the forefront of Leadership in the
business theory for years.
21st century must
deal with problems
of:
Servant Leadership is in
the mist of business today.
This study will apply the
Global theories of Servant
uncertainty, chaos, innovat Leadership to the concerns
Servant leadership takes ion, change, dynamism, flu of outsourcing, internet-
many forms, some outside x, speed, interconnectedne related business and the
corporate boardroom and ss, and complexity trends associated with the
office Baby Boomer generation.
The benefits of practicing
servant leadership
becomes a critical success
factor in any business
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4. Purpose of the Study and
Background
The aim of this study was to examine Servant-Leaderships trends
that have an impact on today’s business.
Few studies describe the practice of servant leadership within
businesses today.
Given these opportunities of significant research, the need for this
study was evident.
This study also exposed the 10 characteristics of servant
leadership developed by Greenleaf and Spears.
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Guillaume

5. Characteristic of Servant
Leadership
•servant leaders clarified a group by listening receptively to what is being
Listening said
•servant leaders strived to understand and empathize with others
Empathy
•:servant leaders had the potential for healing self and others
Healing
•servant leadership was strengthened by general awareness, and
Awareness especially self-awareness
•servant leaders relied upon persuasion, rather than positional authority, in
Persuasion making decisions within an organization
•servant leaders sought to nurture their abilities to dream numerous
Conceptualization dreams;
•servant leaders could foresee the likely outcome of a situation in the future
Foresight
•servant leaders’ ultimate commitment was to serve the needs of others;
Stewardship
•servant leaders were deeply committed to the personal, professional, and
Commitment spiritual growth of every individual within the institution; and
•servant leaders sought to identify means of building community among
Building Community those who work within a given institution
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6. Main Issues
How businesses
today influence How do business
• 1- trends perceive
Outsourcing, 2- servant
leadership and servant leadership
Internet- the selected factors?
Related business trends?
Business, 3-
The researchers What do servant
Baby Boomer
seek to identify
Generation leaders observe
and analyze the and practice with
following three the selected
major businesses business trends?
trends
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7. Key Trends-
Outsourcing
Trends
Servant Internet-Related
Business:
Leadershi Technology
p Trends
Demographic Trends: Baby
Boomers
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8. Outsourcing Trends
Outsourcing is one of the primary tools that companies keep to stay competitive that has become a financial leverage
tool
 Servant Leadership is then, today, and
beyond
 Business Process Outsourcing (BPO)
 Knowledge Process Outsourcing (KPO)
 Legal Process Outsourcing (LPO)
 Cost and Service Focus on Solution (CSFS)
 Servant Leaders Focus on Transformation
(SLFT)
 People-Based Outsourcing and Service (PBOS)
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Guillaume

9. Internet-Related Business: Technology
Trends
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Guillaume

10. Demographic Trends: Baby
Boomers
The generational The servant-
Birth rate,
change and leaders approach
The generational Ethnicity, Life People who want a
demographic to business should
change and Expectancy, and The issue of more complete
trends course will facilitate the baby
demographic Generational economic and view of their
help you get a boomers and, gen
trends class seeks groups (such as political fabric of surrounding
handle on the X, and beyond to
to demystify how Baby Boomers, our society environment, and
underlying patterns the service of the
issues like; Gen X and so the larger region.
of our changing growing more
forth)
world population.
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Guillaume

11. Conclusion
The illiterate of the 21st century will not be those who cannot read and write, but those who cannot
learn, unlearn, and relearn” (Starke, Christ-Based Leadership, 2005, p.11).
The leader should understand the interaction between the organization’s operational practices and
the results generated by those practices.
The purpose of SL for future research is not to change how researchers currently approach the
topic, but to offer alternatives to make research more effective.
The goal is to provide new knowledge and offer alternative views to Servant Leadership trends.
Because of all the outsourcing, many employees feel like they are not really part of an organization.
Leaders of a company, organization or team, professional, or colleague, one of the best things we
can do today is create the feeling of reciprocity between the organization and the individuals.
Created by Dr. O.
Guillaume

12. References
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12
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Servant Leadership. Retrieved February 19, 2011 from
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greatness. Mahwah, NJ. Paulist press
Created by Dr. O.
Guillaume

13. References
Greenleaf, R. K. (1978, November). The leadership crisis: A message for college and university faculty. Humanitas:
Journal of the Institute of Man, 14, 3. Pittsburg, PA: Dusquesne University Press.
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50-55.
Guillaume

14. References
Shank, G. (2002). Qualitative Research. A Personal Skills Aproach. New Jersey: Merrill Prentice
Hall.
Spears, L., (2004). Practicing Servant-Leadership, Leader-to-Leader, 34, Fall 2004. 825. Retrieved
from, from ProQuest database.
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Guillaume

15. Questions/Answers
Created by Dr. O.
Guillaume