If you work in the tech world, chances are you’ve heard of — or more likely, you’ve used — the video conferencing application Zoom. At Drift, Zoom has become our go-to tool for running company meetings and hosting webinars. And based on Zoom’s 700,000 business customers, which include half of the companies in the Fortune 50, it’s clear that a lot of other teams are seeing its value, too. But it’s not just businesses using Zoom. Zoom’s customer base also boasts 6,900 educational institutions, which includes 90 percent of the top 200 U.S. universities. All customers considered, Zoom’s revenue grew nearly 300% in 2016, which marked the company’s fourth consecutive year of triple-digit growth. To support that growth, Zoom has built offices in San Jose, Santa Barbara, Denver, Kansas City, Sydney, and London. Overall, the company now employs 600+ people. By all measures, Zoom has become a hypergrowth company, joining the likes of Slack and MailChimp. And following a $100 million series D led by Sequoia, Zoom has also become a “unicorn,” as their valuation has now stretched beyond $1 billion. (Although here’s a fun fact: Zoom’s founder and CEO Eric Yuan hates the term “unicorn,” and tells Zoom employees not to use it.) After reviewing all of these stats, and remembering the ridiculous timeframe in which all of this happened, it begs the question: How the heck did Zoom do it?