SlideShare a Scribd company logo
1 of 33
Download to read offline
The Three Stages
of Hypergrowth
David Cancel | Co-founder & CEO at Drift, Host of Seeking Wisdom
Why do some companies, products,
services, & ideas achieve
Hypergrowth, while others only
capture a small portion of a market?
That’s the question I was trying to answer when I came up with the Hypergrowth Curve.
The Hypergrowth Curve
Three stages every high-growth company transitions through
THE EDISON STAGE
Discovery. Invention.
Is it possible?
1998
THE MODEL T STAGE
Mass production.
Building factories
Does it scale?
2008
THE P&G STAGE
Differentiation.
Brand building
Why is it better?
TODAY
The Hypergrowth Curve consists of
three stages of growth that every
breakthrough company, product,
service, or idea transitions through.
The three stages of growth
Edison Stage
Model T Stage
P&G Stage03
02
01
The Hypergrowth Curve
In each stage, the strategy and focus completely shifts.
THE EDISON STAGE
Discovery. Invention.
Is it possible?
1998
THE MODEL T STAGE
Mass production.
Building factories
Does it scale?
2008
THE P&G STAGE
Differentiation.
Brand building
Why is it better?
TODAY
The Edison
Stage
Genius is one percent inspiration and
ninety-nine percent perspiration.
— Thomas Edison
This is the stage Edison went through
when he was working on the light bulb.
You’re investing all your time trying to figure out:
● Can we actually build this thing?
● Is it possible to build this thing?
And this is really the stage where
patents come into play, where
invention comes into play. This is
the first stage of a market.
Using blogging as an example,
the first stage was back when there
were no blogging platforms…
So how did you
post a blog?
To create a blog post back then, you would
create a static HTML page and then upload that
page using FTP to a web server that you had
somewhere. And that was considered a blog
post.
That was the first stage.
What about SaaS
companies?
Using SaaS as an example, the first stage was
when Salesforce came into market and
started to build software as a service.
They were the first to take on-premise
software and bring it into the cloud.
In that first stage, it’s all about
finding early adopters, and
building your tribe.
In the next stage, the
tribe goes mass market.
STAGE 2
The Model T
Stage
Coming together is a beginning,
staying together is progress,
and working together is success.
— Henry Ford
The Model T stage was when
Henry Ford took something that
had previously been invented,
the automobile, and figured out
how to bring it to the masses.
This stage is about building factories.
And it’s about operational moats that you build in your business.
Examples of
these moats
might include:
● The way you price something.
● The way that you go to market
● How you build a product in a way that you
can easily productionize it.
In the world
of blogging
This is the stage where WordPress (and
others) brought CMS to the masses. It’s the
stage where content marketing and SEO
became popularized.
During the Model T stage, it’s relatively
easy to stand out in your niche.
There’s low competition for attention — you might have 10
competitors or so, and you can easily name them.
However, in order to advance to the next stage on the Hypergrowth
Curve, where you might be facing up to 100 competitors, you’ll need
to change your approach.
STAGE 3
The P&G
Stage
To make good choices, you need
to make sense of the complexity of
your environment.
— A.G. Lafley, former P&G CEO
In the third stage, the P&G
Stage, we cross the chasm
into a global audience.
Using email as an example, in the third
stage, winners look like MailChimp.
They succeed by differentiating on brand, and the winner takes the biggest share of the market.
What about Drift?
This is the stage Drift is in now, and we
call it the P&G stage because in this stage,
it’s all about investing in your brand.
It’s about selling Tide laundry detergent and
getting 20 cents more for a box of Tide than
for a box of All or a box of Cheer or a box of
whatever laundry detergent.
In this stage, you’re trying to
create a moat around brand,
and brand preference.
You’re helping a global audience answer the question,
“Why do I want to buy this brand versus another?”
This is where we, as a company, are
spending a lot of energy and resources.
We think SaaS is in its third stage right now.
The companies that are going to stand out are the companies that are the top 1%
globally for the overall category, or the companies that niche themselves all the way
down to be top 1% in their micro-niche. Those are the two ways to win in this world.
Example: Tide is top 1% in the laundry detergent category. To enter this category, you
have to micro-niche yourself like Seventh Generation did by inventing the
organic/green laundry detergent category and then dominating it.
Final Thought
The important thing here is whatever
you’re creating, whatever you’re
doing, you need to understand which
stage of growth you’re in.
Because that’s going to dictate the strategy and tactics that you use.
Want to learn more about how
you can achieve Hypergrowth?
In his book, HYPERGROWTH, serial entrepeneur and
Drift Founder & CEO David Cancel shares a modern
approach for building products and structuring teams
that makes customer communication a central priority.
Get the book that’s revolutionizing business at
drift.com/insider/learn/books-reports/hypergrowth/
Thank you!

More Related Content

More from Drift

State of Conversational Marketing 2017
State of Conversational Marketing 2017State of Conversational Marketing 2017
State of Conversational Marketing 2017Drift
 
My 3 Biggest Discoveries of the Past 20 Years
My 3 Biggest Discoveries of the Past 20 YearsMy 3 Biggest Discoveries of the Past 20 Years
My 3 Biggest Discoveries of the Past 20 YearsDrift
 
How to Make the Switch to Conversation-Driven Sales
How to Make the Switch to Conversation-Driven SalesHow to Make the Switch to Conversation-Driven Sales
How to Make the Switch to Conversation-Driven SalesDrift
 
What Is Conversational Marketing?
What Is Conversational Marketing?What Is Conversational Marketing?
What Is Conversational Marketing?Drift
 
The 3 Stages of Hypergrowth
The 3 Stages of HypergrowthThe 3 Stages of Hypergrowth
The 3 Stages of HypergrowthDrift
 
The Truth About Lead Capture Forms
The Truth About Lead Capture FormsThe Truth About Lead Capture Forms
The Truth About Lead Capture FormsDrift
 
The Drift Real-Time Selling™ Methodology
The Drift Real-Time Selling™ MethodologyThe Drift Real-Time Selling™ Methodology
The Drift Real-Time Selling™ MethodologyDrift
 
The Next Wave in Sales & Marketing
The Next Wave in Sales & MarketingThe Next Wave in Sales & Marketing
The Next Wave in Sales & MarketingDrift
 
The Drift Brand Book
The Drift Brand BookThe Drift Brand Book
The Drift Brand BookDrift
 
3 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 20173 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
 
HYPERGROWTH by David Cancel
HYPERGROWTH by David CancelHYPERGROWTH by David Cancel
HYPERGROWTH by David CancelDrift
 
Why Half of You Will Go Out of Business
Why Half of You Will Go Out of BusinessWhy Half of You Will Go Out of Business
Why Half of You Will Go Out of BusinessDrift
 
Drift Diversity Report
Drift Diversity ReportDrift Diversity Report
Drift Diversity ReportDrift
 
The Evolution of Sales Tools
The Evolution of Sales ToolsThe Evolution of Sales Tools
The Evolution of Sales ToolsDrift
 
What Comes Next: Perspective From a Serial Founder
What Comes Next: Perspective From a Serial FounderWhat Comes Next: Perspective From a Serial Founder
What Comes Next: Perspective From a Serial FounderDrift
 
15 Lessons From The Seeking Wisdom Podcast
15 Lessons From The Seeking Wisdom Podcast15 Lessons From The Seeking Wisdom Podcast
15 Lessons From The Seeking Wisdom PodcastDrift
 
The Importance of Listening to Your Customers
The Importance of Listening to Your CustomersThe Importance of Listening to Your Customers
The Importance of Listening to Your CustomersDrift
 
Want To Improve Your Retention? Focus On This One Change
Want To Improve Your Retention? Focus On This One ChangeWant To Improve Your Retention? Focus On This One Change
Want To Improve Your Retention? Focus On This One ChangeDrift
 
How to Build a Customer-Driven Product Team
How to Build a Customer-Driven Product TeamHow to Build a Customer-Driven Product Team
How to Build a Customer-Driven Product TeamDrift
 
The 3 Waves of 1:1 Messaging Software
The 3 Waves of 1:1 Messaging SoftwareThe 3 Waves of 1:1 Messaging Software
The 3 Waves of 1:1 Messaging SoftwareDrift
 

More from Drift (20)

State of Conversational Marketing 2017
State of Conversational Marketing 2017State of Conversational Marketing 2017
State of Conversational Marketing 2017
 
My 3 Biggest Discoveries of the Past 20 Years
My 3 Biggest Discoveries of the Past 20 YearsMy 3 Biggest Discoveries of the Past 20 Years
My 3 Biggest Discoveries of the Past 20 Years
 
How to Make the Switch to Conversation-Driven Sales
How to Make the Switch to Conversation-Driven SalesHow to Make the Switch to Conversation-Driven Sales
How to Make the Switch to Conversation-Driven Sales
 
What Is Conversational Marketing?
What Is Conversational Marketing?What Is Conversational Marketing?
What Is Conversational Marketing?
 
The 3 Stages of Hypergrowth
The 3 Stages of HypergrowthThe 3 Stages of Hypergrowth
The 3 Stages of Hypergrowth
 
The Truth About Lead Capture Forms
The Truth About Lead Capture FormsThe Truth About Lead Capture Forms
The Truth About Lead Capture Forms
 
The Drift Real-Time Selling™ Methodology
The Drift Real-Time Selling™ MethodologyThe Drift Real-Time Selling™ Methodology
The Drift Real-Time Selling™ Methodology
 
The Next Wave in Sales & Marketing
The Next Wave in Sales & MarketingThe Next Wave in Sales & Marketing
The Next Wave in Sales & Marketing
 
The Drift Brand Book
The Drift Brand BookThe Drift Brand Book
The Drift Brand Book
 
3 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 20173 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 2017
 
HYPERGROWTH by David Cancel
HYPERGROWTH by David CancelHYPERGROWTH by David Cancel
HYPERGROWTH by David Cancel
 
Why Half of You Will Go Out of Business
Why Half of You Will Go Out of BusinessWhy Half of You Will Go Out of Business
Why Half of You Will Go Out of Business
 
Drift Diversity Report
Drift Diversity ReportDrift Diversity Report
Drift Diversity Report
 
The Evolution of Sales Tools
The Evolution of Sales ToolsThe Evolution of Sales Tools
The Evolution of Sales Tools
 
What Comes Next: Perspective From a Serial Founder
What Comes Next: Perspective From a Serial FounderWhat Comes Next: Perspective From a Serial Founder
What Comes Next: Perspective From a Serial Founder
 
15 Lessons From The Seeking Wisdom Podcast
15 Lessons From The Seeking Wisdom Podcast15 Lessons From The Seeking Wisdom Podcast
15 Lessons From The Seeking Wisdom Podcast
 
The Importance of Listening to Your Customers
The Importance of Listening to Your CustomersThe Importance of Listening to Your Customers
The Importance of Listening to Your Customers
 
Want To Improve Your Retention? Focus On This One Change
Want To Improve Your Retention? Focus On This One ChangeWant To Improve Your Retention? Focus On This One Change
Want To Improve Your Retention? Focus On This One Change
 
How to Build a Customer-Driven Product Team
How to Build a Customer-Driven Product TeamHow to Build a Customer-Driven Product Team
How to Build a Customer-Driven Product Team
 
The 3 Waves of 1:1 Messaging Software
The 3 Waves of 1:1 Messaging SoftwareThe 3 Waves of 1:1 Messaging Software
The 3 Waves of 1:1 Messaging Software
 

Recently uploaded

Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africaictsugar
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfJos Voskuil
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailAriel592675
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024Matteo Carbone
 
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadIslamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadAyesha Khan
 
Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchirictsugar
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdfKhaled Al Awadi
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...ShrutiBose4
 

Recently uploaded (20)

Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africa
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdf
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
 
Case study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detailCase study on tata clothing brand zudio in detail
Case study on tata clothing brand zudio in detail
 
IoT Insurance Observatory: summary 2024
IoT Insurance Observatory:  summary 2024IoT Insurance Observatory:  summary 2024
IoT Insurance Observatory: summary 2024
 
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in IslamabadIslamabad Escorts | Call 03070433345 | Escort Service in Islamabad
Islamabad Escorts | Call 03070433345 | Escort Service in Islamabad
 
Call Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North GoaCall Us ➥9319373153▻Call Girls In North Goa
Call Us ➥9319373153▻Call Girls In North Goa
 
Marketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent ChirchirMarketplace and Quality Assurance Presentation - Vincent Chirchir
Marketplace and Quality Assurance Presentation - Vincent Chirchir
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdfNewBase  19 April  2024  Energy News issue - 1717 by Khaled Al Awadi.pdf
NewBase 19 April 2024 Energy News issue - 1717 by Khaled Al Awadi.pdf
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
Ms Motilal Padampat Sugar Mills vs. State of Uttar Pradesh & Ors. - A Milesto...
 

The Three Stages of Hypergrowth

  • 1. The Three Stages of Hypergrowth David Cancel | Co-founder & CEO at Drift, Host of Seeking Wisdom
  • 2. Why do some companies, products, services, & ideas achieve Hypergrowth, while others only capture a small portion of a market? That’s the question I was trying to answer when I came up with the Hypergrowth Curve.
  • 3. The Hypergrowth Curve Three stages every high-growth company transitions through THE EDISON STAGE Discovery. Invention. Is it possible? 1998 THE MODEL T STAGE Mass production. Building factories Does it scale? 2008 THE P&G STAGE Differentiation. Brand building Why is it better? TODAY
  • 4. The Hypergrowth Curve consists of three stages of growth that every breakthrough company, product, service, or idea transitions through.
  • 5. The three stages of growth Edison Stage Model T Stage P&G Stage03 02 01
  • 6. The Hypergrowth Curve In each stage, the strategy and focus completely shifts. THE EDISON STAGE Discovery. Invention. Is it possible? 1998 THE MODEL T STAGE Mass production. Building factories Does it scale? 2008 THE P&G STAGE Differentiation. Brand building Why is it better? TODAY
  • 8. Genius is one percent inspiration and ninety-nine percent perspiration. — Thomas Edison
  • 9. This is the stage Edison went through when he was working on the light bulb. You’re investing all your time trying to figure out: ● Can we actually build this thing? ● Is it possible to build this thing?
  • 10. And this is really the stage where patents come into play, where invention comes into play. This is the first stage of a market.
  • 11. Using blogging as an example, the first stage was back when there were no blogging platforms…
  • 12. So how did you post a blog? To create a blog post back then, you would create a static HTML page and then upload that page using FTP to a web server that you had somewhere. And that was considered a blog post. That was the first stage.
  • 13. What about SaaS companies? Using SaaS as an example, the first stage was when Salesforce came into market and started to build software as a service. They were the first to take on-premise software and bring it into the cloud.
  • 14. In that first stage, it’s all about finding early adopters, and building your tribe.
  • 15. In the next stage, the tribe goes mass market.
  • 16. STAGE 2 The Model T Stage
  • 17. Coming together is a beginning, staying together is progress, and working together is success. — Henry Ford
  • 18. The Model T stage was when Henry Ford took something that had previously been invented, the automobile, and figured out how to bring it to the masses.
  • 19. This stage is about building factories. And it’s about operational moats that you build in your business.
  • 20. Examples of these moats might include: ● The way you price something. ● The way that you go to market ● How you build a product in a way that you can easily productionize it.
  • 21. In the world of blogging This is the stage where WordPress (and others) brought CMS to the masses. It’s the stage where content marketing and SEO became popularized.
  • 22. During the Model T stage, it’s relatively easy to stand out in your niche. There’s low competition for attention — you might have 10 competitors or so, and you can easily name them. However, in order to advance to the next stage on the Hypergrowth Curve, where you might be facing up to 100 competitors, you’ll need to change your approach.
  • 24. To make good choices, you need to make sense of the complexity of your environment. — A.G. Lafley, former P&G CEO
  • 25. In the third stage, the P&G Stage, we cross the chasm into a global audience.
  • 26. Using email as an example, in the third stage, winners look like MailChimp. They succeed by differentiating on brand, and the winner takes the biggest share of the market.
  • 27. What about Drift? This is the stage Drift is in now, and we call it the P&G stage because in this stage, it’s all about investing in your brand. It’s about selling Tide laundry detergent and getting 20 cents more for a box of Tide than for a box of All or a box of Cheer or a box of whatever laundry detergent.
  • 28. In this stage, you’re trying to create a moat around brand, and brand preference. You’re helping a global audience answer the question, “Why do I want to buy this brand versus another?”
  • 29. This is where we, as a company, are spending a lot of energy and resources. We think SaaS is in its third stage right now. The companies that are going to stand out are the companies that are the top 1% globally for the overall category, or the companies that niche themselves all the way down to be top 1% in their micro-niche. Those are the two ways to win in this world. Example: Tide is top 1% in the laundry detergent category. To enter this category, you have to micro-niche yourself like Seventh Generation did by inventing the organic/green laundry detergent category and then dominating it.
  • 31. The important thing here is whatever you’re creating, whatever you’re doing, you need to understand which stage of growth you’re in. Because that’s going to dictate the strategy and tactics that you use.
  • 32. Want to learn more about how you can achieve Hypergrowth? In his book, HYPERGROWTH, serial entrepeneur and Drift Founder & CEO David Cancel shares a modern approach for building products and structuring teams that makes customer communication a central priority. Get the book that’s revolutionizing business at drift.com/insider/learn/books-reports/hypergrowth/