Our tech geniuses are back on day #2 mainstage, this time taking us forward in time with the latest innovation that's just ahead on the horizon. Prepare to be impressed and then join us for a concluding live Q&A with our founder and CTO, Bernd Greifeneder.

1. #Perform2018
Going beyond APM
and soaring to the future
Bernd Greifeneder
CTO, Dynatrace

4. customers competitionux
agilityrapid-releases
automation
org/culture
cloud technology
complexity self-driving ITreal-time
feedback
cost

5. ingredients of self-driving IT
AI: answers & orchestrationopenness: automate
technology: cloud
organization: break silos culture: BizDevOps

6. ingredients of self-driving IT
AI: answers & orchestration
Andreas Lehofer
Chief Product Officer Dynatrace
Wolfgang Beer
Technical Product Manager Dynatrace

7. 5 years ago ...

8. Most AIOps tools are failing!
Too slow for modern environments
No root cause information

9. Why is Dynatrace different?
better data quality
stronger context and semantics
smarter algorithms

10. confidential
MachineLearning
Algorithm&Model
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps metric based
A
B
C

11. confidential
MachineLearning
Algorithm&Model
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps metric based
A
B
C

12. confidential
MachineLearning
Algorithm&Model
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps metric based
A
B
C
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps event based
MachineLearning
Algorithm&Model
A
B
C

13. confidential
MachineLearning
Algorithm&Model
MachineLearning
Algorithm&Model
MachineLearning
Algorithm&Model
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps metric based
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps event based
A: Mobile app
B: Service
C: Container
Reality Dynatrace AI based monitoring
A: Mobile app
B: Service
C: Container
Logs
A
B
C
User sessions
Metrics
PurePath
TCP Connections
Events
A
B
C

14. confidential
MachineLearning
Algorithm&Model
MachineLearning
Algorithm&Model
MachineLearning
Algorithm&Model
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps metric based
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps event based
A: Mobile app
B: Service
C: Container
Reality Dynatrace AI based monitoring
A: Mobile app
B: Service
C: Container
Logs
A
B
C
User sessions
Metrics
PurePath
TCP Connections
Events
D
D
D
D
D
A
B
C

15. Drilldown to
code-level
Business impact
calculated
Drilldown to
impacted user
sessions
Root cause
detection without
learning
Real time
dependency and
change detection
Noise reduction
1 Problem vs 15
incidents

16. confidential
MachineLearning
Algorithm&Model
MachineLearning
Algorithm&Model
MachineLearning
Algorithm&Model
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps metric based
A: Mobile app
B: Service
C: Container
Reality 2nd Gen APM + Monitoring AIOps event based
A: Mobile app
B: Service
C: Container
Reality Dynatrace AI based monitoring
A: Mobile app
B: Service
C: Container
Logs
A
B
C
User sessions
Metrics
PurePath
TCP Connections
Events
D
D
D
D
D
Root cause
Business impact
Dependency detection
Event noise reduction
Value
Root cause
Business impact
Dependency detection
Event noise reduction
Value
Root cause
Business impact
Dependency detection
Event noise reduction
Value
A
B
C

17. better data quality
stronger context and semantics
smarter algorithms
real time
business impact & root cause detection

18. confidential
Overwhelmed with isolated events
Orchestration & Scheduling Release & Deployment
CloudConfig Mgmt./ Provisioning

19. Next generation of Dynatrace AI
opening Dynatrace AI to external data
AIOps of the future is here!

20. Dynatrace AI leverages external data
Reality Dynatrace AI based monitoring
Your extensions
3rd party solution
Dynatrace API
Your DevOps teams
Dynatrace Partners
Dynatrace Services

21. Beyond APMExtended Monitoring

23. confidential

24. confidential

25. confidential

26. confidential

27. confidential

28. confidential

29. ingredients of self-driving IT
openness: automate, integrate AI: answers & orchestration

30. confidential
40% customers applied API automation

31. confidential
ingest & map
tech / biz metrics
events (logs, deployments,
CD/CI, infrastructure)
opentraces*
OpenKit RUM*
OpenAgent SDK*
stacktraces
user actions, behavior
device
collaboration comments
…
manage
dashboards*
configurations
access/permissions
environments/deployments
problems
maintenance/schedules
…
action
alert (3rd party tools, UFO, …)
orchestration
Davis conversations
remediation/self-healing
business event
CMDB population
ServiceNow population
custom solutions/applications
(e.g. detect unused instances)
…
* planned for 2018

32. confidential
openness
why does it matter?
coverage
entire cloud & app landscape
automation
Business + IT + Dynatrace
applications
custom solutions for IT & Biz

33. Config Mgmt. /Provisioning
Orchestration & Scheduling
Cloud / IaaS / PaaS
Release & Deployment
CI/CD/ITSM automation

34. SmartScape updating CMDBs

35. confidential
Orchestrate remediation & self healing

36. confidential
Davis is built on Dynatrace APIs

37. confidential

38. confidential

39. confidential
Business Automation
failed transaction trigger CRM system
for remediation

40. ingredients of self-driving IT
AI: answers & orchestrationopenness: automate
technology: cloud
Alois Reitbauer
Chief Technology Strategist

41. Strategic Collaboration with Cloud Providers

42. Certified for Cloud-Native Monitoring

43. Defining the future of Cloud Native Monitoring
Cloud Foundry Foundation
Silver Member
CNCF Silver Member

44. Runs on your cloud
on demand

45. Infrastructure as a Service

46. Infrastructure as a Service
Deeper support coming for
AWS Openstack VMWare Azure
Google
Cloud
Azure AWS

47. Dedicated Microsoft Azure Screen
Preview

48. Multi-cloud Visibility

49. Infrastructure as a Service
Container as a Service

50. Container as a Service
Docker Azure
Container Service
Mesosphere
DC/OS
AWS ECS

51. Industry leading container support

52. Infrastructure as a Service
Container as a Service
Platform as a Service

53. Platform as a Service
KubernetesCloud Foundry OpenShift ServiceFabric
Coming this year
Google
Container Engine
Heroku
Google
App Engine
Pivotal
Container Engine
AWS
Fargate
SAP Cloud
Platform

54. The easiest way to monitor any platform

55. Cloud Foundry Full-Stack Dashboard
Preview

56. Infrastructure as a Service
Container as a Service
Platform as a Service
Function as a Service

57. Function as a Service
AWS
Lambda
Azure
Functions
Coming later this year
Google
Cloud Functions
Pivotal
Function Service
Beta in
February

58. Lambda Insights without touching code

59. Deepest Visibility in the Industry

60. Infrastructure as a Service
Container as a Service
Cloud Services
Function as a Service
Platform as a Service

61. Cloud Services
IoT gateways and middleware
Load balancers and other cloud
infrastructure services
Machine learning and AI APIs

62. Extend visibility into “cloud mechanics”

63. Example of X-Ray Supplementing Dynatrace Data
Preview

64. ingredients of self-driving IT
AI: answers & orchestrationopenness: automate
technology: cloud
organization: break silos

65. confidential
getting agile requires
breaking the silos
80% org & culture 20%technology

66. illustrating example breaking silos
sales
services
biz
support
dev
silos
disjunct departmental goals
slow cross-dept. process
slow releases
disconnect user/service/product
competitive market

67. illustrating example: growth hacking squads break the silos
….
sales
services
biz
support
dev
microservice
1
biz outcome
app
3
biz outcomebiz outcome
microservice
2
biz outcome
app
4
agile
rapid-releases
biz outcome oriented
automated
bigdata driven
BizDevOps

68. ingredients of self-driving IT
AI: answers & orchestrationopenness: automate
technology: cloud
organization: break silos culture: BizDevOps

69. http://dynatrace.github.io/ufo
dynatrace.com/ufo
buy here @Perform 2018

70. safe production
access for dev
usage feedback
pride & responsibility
data-driven
Dynatrace AI
auto-everything
speed & agility
user behavior
enables business
info. democracy
fosters collaboration

71. confidential
noops & bizdevops changed product, quality and culture
releases
per year
production bugs
reported by
customers
aws
instances
daily deployments
7%
100
%
26
2
450
5 0
500
2011 2017 2011 2017 2011 2017 2011 2017

72. confidential
Digital Experience Management (DEM)
Real-User Monitoring
Synthetic Monitoring
API Monitoring
Session Replay
User-Experience Analytics
Behavioral Analytics
BizDevOps key enabler
Funnel analysis
Complaint resolution
Compliance
Applications: Fraud, CRM, …

73. confidential

74. confidential
Don’t think of us as just monitoring

75. confidential

76. confidential
CMDB
ITOM
context? user behavior?
up-to-date? AI? discovery?
real-time topology?
effort?Hadoop/ELK

77. confidential

78. confidential
Dynatrace
as strategic
platform

79. confidential
Dynatrace
as strategic
platform
security
fraud
cloud cost
biz actions
…
orchestration
adapters
data-sources
converters

80. Thank you