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Supporting Safer Communities
Content 
About SafetiPin 
•Safety Audits 
•SafetiPin Wall 
•New Features 
About Safety Chaupal 
•Infrastructure 
•Operation 
Work with Delhi Transport Corporation 
•Training of staff 
•Terminals audited 
•Key Findings 
•Recommendations
About SafetiPin 
What is Safetipin 
Safetipin is a map-based online and 
mobile phone application that works to 
make our communities and cities safer by 
providing safety-related information 
collected by users and trained auditors 
Safetipin Goals 
1. To develop a measure for Safety that 
can become a global standard 
2. To provide extensive, reliable, safety 
data to all stakeholders 
3. To engage citizens, communities and 
service providers in making cities safer
Safetipin Features 
– Conduct Safety 
Audits 
– Report 
Harassment or 
Hazards 
– Safety Score of 
Areas 
– Tracking 
– Important 
numbers to call 
– Locate nearest 
police stop or 
hospital
• Each audit or report of 
harassment, hazard or place 
will appear as a pin on the 
Safetipin app 
• Each point gets uploaded 
immediately and is then 
available for anyone to see. 
• The red pins signify unsafe 
points, orange a bit safer and 
green pins would be 
relatively safe points.
Circles of Interest
The SafetiPin Safety Score 
• Calculated at any point 
(specific latitude-longitude) 
based on a 
combination of nearby 
audit pins and public 
domain information 
• Gives a score out of 5 – 
ranging from Excellent to 
Poor
Safety Chaupal 
• In order to make sure that Safetipin can benefit 
women and girls in low income neighbourhoods, we 
have devised the concept of creating safety chaupals 
(centres )
Impact Project - Safety Centres 
• Infrastructure 
– At least one computer with internet 
connectivity 
– At least one smart phone or tablet 
with internet and GPS available 
periodically 
• Operation 
– Any person with a safety-related 
complaint can come and have it 
recorded in Safetipin 
– Periodic audits of the area to track 
changes after initiatives 
– Advocacy and Regular discussion 
with the community on safety
Women and Public Transit 
• Research shows that women do trip chaining – 
multi purpose trips 
• More short trips around the city 
• Diverse purposes 
• Often combining domestic, child care and 
work
Some findings from studies 
• Poorly considered land-use zoning policy separates 
residential areas from employment locations, with a 
greater impact on women’s mobility. 
• Women make more complex journeys than men, often 
travelling to childcare, school, work, and shops. More 
than twice as many women as men are responsible for 
escorting children to school. 
• Majority of bus journeys are undertaken by women 
• Poor public transport and lack of caring facilities and 
shopping outlets near employment locations restrict 
women’s access to the labour market. 
• Women feel less safe than men being out alone after 
dark, especially in the inner city, or social housing 
complexes.
Gender Responsive Public Transport 
• Bus routes that cater to women’s routes and places they 
travel to 
• “Request stop’” programmes that allow women to get off 
closer to destination in the early morning and nights 
• Subway and bus stop design that is women friendly 
• Women only buses and metro cars where there are high 
crowds and reports of sexual harassment 
• Provision of cycling and NMT lanes for women and 
children 
• Well lit and designed walk paths in and around bus 
stops/stations and metro/train stations 
• Affordable public transit 
• Organising informal modes of transport
Gender exclusion and violence against women 
Research findings in revealed that public transport was an 
area where women face particularly high levels of sexual 
harassment and fear. Survey results showed that 35 per cent 
of respondents felt unsafe in, or waiting for, public transport. 
In FGDs, women repeatedly spoke about their fears and 
negative experiences while using all forms of public 
transport: buses, metro, auto rickshaws and taxis. 
“In college the worst thing happened to me. I was travelling 
by bus and there was this guy sitting on the bonnet… The bus 
was full, so I went and stood near the bonnet. And this guy 
started rubbing his foot on my leg. I suddenly pushed him 
with my leg. He got up and slapped, he slapped me so hard”
Working with Transport Corporation
Addressing women’s safety on public transport 
As part of the Safe Delhi Campaign, a partnership was forged 
in 2006 with Delhi Transport Corporation (DTC) through an 
initiative launched by the Chief Minister of Delhi. It included 
• Training of 3600 bus drivers and conductors on gender 
sensitivity and sexual harassment on buses 
• messaging on buses and at bus depots 
• the creation of a helpline for women passengers. 
In 2009 a review session was conducted where the bus 
drivers and conductors remembered the content and 
requested follow up sessions.
It was also recommended that training on 
gender sensitization should be given to new DTC 
drivers and conductor who were not a part of 
original training session. 
Jagori worked with instructors from the DTC 
training institute, building their capacity to 
deliver gender training and, at the same time, 
developing curriculum modules on women’s 
safety.
To address women’s safety in public transport 
more widely, Jagori has also been working with 
a women’s taxi service that was set up to train 
women to drive. This was a pioneering initiative 
in Delhi where there were no cabs driven by 
women. Jagori worked with 65 women who 
were training to be cab drivers and built their 
capacity to work in a male-dominated space. 
Information on human rights, gender, sexual 
harassment and self-defence was provided.
Working with the DTC 
‘Training 40, 000 work force through 47 instructors’ 
Module on women’s safety in curriculum
Audits conducted at DTC Bus Terminals 
using Safetipin
Safety audits were conducted for 6 busiest DTC bus 
terminals to identify key safety concerns. 
Audits at the terminal were conducted in June-July 
2014, between 6- 8 pm. On an average, 12 safety 
audits were conducted at each terminal at the main 
terminal as well as the 30 meters of area outside the 
terminal 
A separate report card was made for each terminal 
to give a detailed analysis for terminals audited.
1.6 
1.4 
1.2 
1 
0.8 
0.6 
0.4 
0.2 
0 
Mehrauli Bus Terminal Audits 
Light Open Visibility Crowd Security Path Gender 
Usage 
1.6 
1.4 
1.2 
1 
0.8 
0.6 
0.4 
0.2 
0 
Light Open Visibility Crowd Security Path Gender 
Usage 
Nehru Place Audits
Area Av Rating Description 
Light 1.9 – Above 
average 
Overall the bus terminal is well lit with light poles 
functioning. The terminal offices are also well lit and 
there is ample light from the street lights from main 
road. 
Openness 2.0 – Above 
average 
The terminal is quite open. People are able to look in 
most of the directions. 
Visibility 0.8 – Poor There are few food stalls outside the terminal that 
overlook the entrance and exit of the terminal. 
However, there are no shops to keep an eye on the 
activities inside the terminal. 
Crowd 1.3 – Below 
average 
There is considerable crowd at the exit of the terminal. 
However, there are only few people at the entrance 
and main terminal area. 
Security 0.3 – Poor There is no visible security at the terminal. The only 
known security is at the shops across the street. 
Walk Path 2.9 – Excellent Walk path is well constructed and comfortable to walk 
on, without any interference. 
Gender Usage 1.0 – Below 
average 
Gender diversity in the crowd at the terminal is low at 
the main terminal and entrance. Despite the benches 
available, women and children chose to use benches 
available near the exit area
Recommendations 
• Improve light at the terminals for clear vision of the area. 
• Appoint security guards to monitor activities at the 
terminal 
• Build good walk paths to enable people to access the 
terminal better. Walk paths with ramps will make the 
terminal disabled friendly. 
• Provide seating across the terminal to encourage more 
people, especially women, elderly and children to wait 
inside the bus terminal. 
• Build public toilets inside the terminal to encourage 
people to access the main terminal, and use the area. 
• Have stalls or vendors inside the terminal who can 
overlook at the main terminal and keep an eye on the 
activities.
Broken walk path outside 
Terminal office 
Main terminal where 
passengers wait for buses
THANK YOU 
Supporting Safer Communities

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Session 6.2 – Gender Security & Public Transport

  • 2. Content About SafetiPin •Safety Audits •SafetiPin Wall •New Features About Safety Chaupal •Infrastructure •Operation Work with Delhi Transport Corporation •Training of staff •Terminals audited •Key Findings •Recommendations
  • 3. About SafetiPin What is Safetipin Safetipin is a map-based online and mobile phone application that works to make our communities and cities safer by providing safety-related information collected by users and trained auditors Safetipin Goals 1. To develop a measure for Safety that can become a global standard 2. To provide extensive, reliable, safety data to all stakeholders 3. To engage citizens, communities and service providers in making cities safer
  • 4. Safetipin Features – Conduct Safety Audits – Report Harassment or Hazards – Safety Score of Areas – Tracking – Important numbers to call – Locate nearest police stop or hospital
  • 5.
  • 6. • Each audit or report of harassment, hazard or place will appear as a pin on the Safetipin app • Each point gets uploaded immediately and is then available for anyone to see. • The red pins signify unsafe points, orange a bit safer and green pins would be relatively safe points.
  • 7.
  • 8.
  • 10. The SafetiPin Safety Score • Calculated at any point (specific latitude-longitude) based on a combination of nearby audit pins and public domain information • Gives a score out of 5 – ranging from Excellent to Poor
  • 11. Safety Chaupal • In order to make sure that Safetipin can benefit women and girls in low income neighbourhoods, we have devised the concept of creating safety chaupals (centres )
  • 12. Impact Project - Safety Centres • Infrastructure – At least one computer with internet connectivity – At least one smart phone or tablet with internet and GPS available periodically • Operation – Any person with a safety-related complaint can come and have it recorded in Safetipin – Periodic audits of the area to track changes after initiatives – Advocacy and Regular discussion with the community on safety
  • 13. Women and Public Transit • Research shows that women do trip chaining – multi purpose trips • More short trips around the city • Diverse purposes • Often combining domestic, child care and work
  • 14. Some findings from studies • Poorly considered land-use zoning policy separates residential areas from employment locations, with a greater impact on women’s mobility. • Women make more complex journeys than men, often travelling to childcare, school, work, and shops. More than twice as many women as men are responsible for escorting children to school. • Majority of bus journeys are undertaken by women • Poor public transport and lack of caring facilities and shopping outlets near employment locations restrict women’s access to the labour market. • Women feel less safe than men being out alone after dark, especially in the inner city, or social housing complexes.
  • 15. Gender Responsive Public Transport • Bus routes that cater to women’s routes and places they travel to • “Request stop’” programmes that allow women to get off closer to destination in the early morning and nights • Subway and bus stop design that is women friendly • Women only buses and metro cars where there are high crowds and reports of sexual harassment • Provision of cycling and NMT lanes for women and children • Well lit and designed walk paths in and around bus stops/stations and metro/train stations • Affordable public transit • Organising informal modes of transport
  • 16. Gender exclusion and violence against women Research findings in revealed that public transport was an area where women face particularly high levels of sexual harassment and fear. Survey results showed that 35 per cent of respondents felt unsafe in, or waiting for, public transport. In FGDs, women repeatedly spoke about their fears and negative experiences while using all forms of public transport: buses, metro, auto rickshaws and taxis. “In college the worst thing happened to me. I was travelling by bus and there was this guy sitting on the bonnet… The bus was full, so I went and stood near the bonnet. And this guy started rubbing his foot on my leg. I suddenly pushed him with my leg. He got up and slapped, he slapped me so hard”
  • 17. Working with Transport Corporation
  • 18. Addressing women’s safety on public transport As part of the Safe Delhi Campaign, a partnership was forged in 2006 with Delhi Transport Corporation (DTC) through an initiative launched by the Chief Minister of Delhi. It included • Training of 3600 bus drivers and conductors on gender sensitivity and sexual harassment on buses • messaging on buses and at bus depots • the creation of a helpline for women passengers. In 2009 a review session was conducted where the bus drivers and conductors remembered the content and requested follow up sessions.
  • 19. It was also recommended that training on gender sensitization should be given to new DTC drivers and conductor who were not a part of original training session. Jagori worked with instructors from the DTC training institute, building their capacity to deliver gender training and, at the same time, developing curriculum modules on women’s safety.
  • 20. To address women’s safety in public transport more widely, Jagori has also been working with a women’s taxi service that was set up to train women to drive. This was a pioneering initiative in Delhi where there were no cabs driven by women. Jagori worked with 65 women who were training to be cab drivers and built their capacity to work in a male-dominated space. Information on human rights, gender, sexual harassment and self-defence was provided.
  • 21. Working with the DTC ‘Training 40, 000 work force through 47 instructors’ Module on women’s safety in curriculum
  • 22. Audits conducted at DTC Bus Terminals using Safetipin
  • 23. Safety audits were conducted for 6 busiest DTC bus terminals to identify key safety concerns. Audits at the terminal were conducted in June-July 2014, between 6- 8 pm. On an average, 12 safety audits were conducted at each terminal at the main terminal as well as the 30 meters of area outside the terminal A separate report card was made for each terminal to give a detailed analysis for terminals audited.
  • 24. 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0 Mehrauli Bus Terminal Audits Light Open Visibility Crowd Security Path Gender Usage 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0 Light Open Visibility Crowd Security Path Gender Usage Nehru Place Audits
  • 25. Area Av Rating Description Light 1.9 – Above average Overall the bus terminal is well lit with light poles functioning. The terminal offices are also well lit and there is ample light from the street lights from main road. Openness 2.0 – Above average The terminal is quite open. People are able to look in most of the directions. Visibility 0.8 – Poor There are few food stalls outside the terminal that overlook the entrance and exit of the terminal. However, there are no shops to keep an eye on the activities inside the terminal. Crowd 1.3 – Below average There is considerable crowd at the exit of the terminal. However, there are only few people at the entrance and main terminal area. Security 0.3 – Poor There is no visible security at the terminal. The only known security is at the shops across the street. Walk Path 2.9 – Excellent Walk path is well constructed and comfortable to walk on, without any interference. Gender Usage 1.0 – Below average Gender diversity in the crowd at the terminal is low at the main terminal and entrance. Despite the benches available, women and children chose to use benches available near the exit area
  • 26. Recommendations • Improve light at the terminals for clear vision of the area. • Appoint security guards to monitor activities at the terminal • Build good walk paths to enable people to access the terminal better. Walk paths with ramps will make the terminal disabled friendly. • Provide seating across the terminal to encourage more people, especially women, elderly and children to wait inside the bus terminal. • Build public toilets inside the terminal to encourage people to access the main terminal, and use the area. • Have stalls or vendors inside the terminal who can overlook at the main terminal and keep an eye on the activities.
  • 27. Broken walk path outside Terminal office Main terminal where passengers wait for buses
  • 28. THANK YOU Supporting Safer Communities