Increasing your online presence in the open source community involves more than just writing and committing code. We need to create safe places to collaborate and communicate freely in order to involve more people than just our closest team members. Jonas Rosland and Stephanie Carlson outline a few of the tools they use to tackle this big task and discuss failures, successes, and lessons learned.

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MANAGING A LARGE OPEN SOURCE
COMMUNITY WITH SMART TOOLS
JONAS ROSLAND & STEPHANIE CARLSON, EMC {CODE}

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• A place, online or physical, where we can interact with peers,
learn from each other and collaborate together on projects,
driving change to our daily lives.
• Passion ties everyone together
around one common cause
HOW DO WE DEFINE A COMMUNITY

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• There are many types of communities around the
globe
– Non-profit organizations
• Wikipedia, charity:water, Women Who Code
– Physical Meetups and user groups
– Online collaboration
• Linux
• Apache and it’s many projects
• Docker
EXAMPLES OF COMMUNITIES

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WHO IS IN THE EMC {CODE} COMMUNITY
Community
EMC SEs
Customers
Partners
Users

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COMMUNICATION DIFFERENCES
Community Customers
Two-Way Communication Mass Marketing
Customer Involvement Public Customer Involvement Private
Open Door Closed Door
Informal Formal
Volunteer Required
Shared Knowledge Possible NDA

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COMMUNITY.EMCCODE.COM – JOIN US!

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SLACK

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GITHUB ISSUES

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EMC {CODE} COMMUNITY NETWORK EFFECT

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One unique piece of content gets amplified through
several community channels
EMC {CODE} COMMUNITY NETWORK EFFECT

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SOCIAL MEDIA
• Platform
• Real Time
• Metrics

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WEEKLY COMMUNICATION

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BLOGGING

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BLOGGING

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• Workshops and training on our projects have lead to
others taking on topics, reworking them, writing
blogs and presenting at events
• Customers approach us with new ideas, code and
documentation
• Community involvement with our projects leads to
both customer and community success
EMC {CODE} COMMUNITY NETWORK EFFECT

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• Legal, Marketing & Internal Education
• Contributions to Software:
– REX-Ray, Polly, libStorage, Mesos-DVDI, RackHD, CoprHD,
Cloud Foundry, Docker, Mesos, UniK
• Customer views of the company have changed
• New and interesting partners want to collaborate
• Celebrating openness through DevHigh5
RESULTING EFFECTS ON EMC

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• DevHigh5
– Giving recognition to EMC, partner and customer employees
who have created interesting solutions
– Solutions that augments EMC product functionality
RECOGNITION PROGRAM

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• Awareness
– Growing isn’t enough
• Increased participation
– GitHub (commits to projects, new projects), Slack, Twitter
• Community-driven projects
• Continue to increase diversity
• Create a culture where everyone feels welcome
GOALS FOR AND WITH THE COMMUNITY

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• Open platforms for discussions
– Slack, Wordpress, GitHub, Twitter, Mobilize
• Encourage Participation
• Safe Environment
– Code of Conduct, Private & Public Channels
– If you don’t adhere to the rules, you’re out
REMOVING BARRIERS

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• Share and receive knowledge
• Be a part of something larger
• Personal recognition
• Continuous Feedback
• Free swag
• It’s Fun!
WHY YOU SHOULD GET INVOLVED

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• Identify and promote mentors/ambassadors
• Recognize and enable non-coding contributors
• Create and collaborate on more training
• Enhance the community look and feel
WHAT’S NEXT FOR US?

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• Communities are everywhere
• Join a physical, virtual community, or both!
• Help organize Meetups
• Create a better world by sharing knowledge
SUMMARY

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@EMCcode
@jonasrosland
@stephcarlson
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Questions?

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Sample cover photo 3. Replace if desired.
TITLE ALL CAPS
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