Managing a large open source community - OSCON 2016

1. 1 community.emccode.com MANAGING A LARGE OPEN SOURCE COMMUNITY WITH SMART TOOLS JONAS ROSLAND & STEPHANIE CARLSON, EMC {CODE}

2. 5 community.emccode.com http://www.hadassah-med.com/media/1210884/thankyou.jpg

3. 6 community.emccode.com • A place, online or physical, where we can interact with peers, learn from each other and collaborate together on projects, driving change to our daily lives. • Passion ties everyone together around one common cause HOW DO WE DEFINE A COMMUNITY

4. 7 community.emccode.com • There are many types of communities around the globe – Non-profit organizations • Wikipedia, charity:water, Women Who Code – Physical Meetups and user groups – Online collaboration • Linux • Apache and it’s many projects • Docker EXAMPLES OF COMMUNITIES

5. 8 community.emccode.com WHO IS IN THE EMC {CODE} COMMUNITY Community EMC SEs Customers Partners Users

6. 9 community.emccode.com COMMUNICATION DIFFERENCES Community Customers Two-Way Communication Mass Marketing Customer Involvement Public Customer Involvement Private Open Door Closed Door Informal Formal Volunteer Required Shared Knowledge Possible NDA

7. 10 community.emccode.com COMMUNITY.EMCCODE.COM – JOIN US!

8. 11 community.emccode.com SLACK

9. 12 community.emccode.com

10. 13 community.emccode.com GITHUB ISSUES

15. 18 community.emccode.com EMC {CODE} COMMUNITY NETWORK EFFECT

16. 19 community.emccode.com One unique piece of content gets amplified through several community channels EMC {CODE} COMMUNITY NETWORK EFFECT

17. 20 community.emccode.com SOCIAL MEDIA • Platform • Real Time • Metrics

18. 21 community.emccode.com WEEKLY COMMUNICATION

19. 22 community.emccode.com BLOGGING

20. 23 community.emccode.com BLOGGING

21. 24 community.emccode.com • Workshops and training on our projects have lead to others taking on topics, reworking them, writing blogs and presenting at events • Customers approach us with new ideas, code and documentation • Community involvement with our projects leads to both customer and community success EMC {CODE} COMMUNITY NETWORK EFFECT

22. 25 community.emccode.com • Legal, Marketing & Internal Education • Contributions to Software: – REX-Ray, Polly, libStorage, Mesos-DVDI, RackHD, CoprHD, Cloud Foundry, Docker, Mesos, UniK • Customer views of the company have changed • New and interesting partners want to collaborate • Celebrating openness through DevHigh5 RESULTING EFFECTS ON EMC

23. 26 community.emccode.com • DevHigh5 – Giving recognition to EMC, partner and customer employees who have created interesting solutions – Solutions that augments EMC product functionality RECOGNITION PROGRAM

24. 27 community.emccode.com • Awareness – Growing isn’t enough • Increased participation – GitHub (commits to projects, new projects), Slack, Twitter • Community-driven projects • Continue to increase diversity • Create a culture where everyone feels welcome GOALS FOR AND WITH THE COMMUNITY

25. 28 community.emccode.com • Open platforms for discussions – Slack, Wordpress, GitHub, Twitter, Mobilize • Encourage Participation • Safe Environment – Code of Conduct, Private & Public Channels – If you don’t adhere to the rules, you’re out REMOVING BARRIERS

26. 29 community.emccode.com • Share and receive knowledge • Be a part of something larger • Personal recognition • Continuous Feedback • Free swag • It’s Fun! WHY YOU SHOULD GET INVOLVED

27. 30 community.emccode.com • Identify and promote mentors/ambassadors • Recognize and enable non-coding contributors • Create and collaborate on more training • Enhance the community look and feel WHAT’S NEXT FOR US?

28. 31 community.emccode.com • Communities are everywhere • Join a physical, virtual community, or both! • Help organize Meetups • Create a better world by sharing knowledge SUMMARY

29. 32 community.emccode.com http://www.hadassah-med.com/media/1210884/thankyou.jpg

30. 37 community.emccode.com @EMCcode @jonasrosland @stephcarlson emccode.com community.emccode.com Questions?

31. 39 community.emccode.com Sample cover photo 3. Replace if desired. TITLE ALL CAPS EXTERNAL, BLACK BACKGROUND