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A Complete Guide To TRAI Registration For 
Sending Bulk Messages With EBulk 
Marketing 
If you want to send bulk messages with EBulk Marketing, you need to be a 
registered sender with your service access provider. Once you register your business 
entity, you can send only registered and approved template messages to your 
customers. 
You can directly copy your registered templates to the EBM SMS Panel along with 
the sender ID. Simply click on “+” to add your registered sender ID to the EBM SMS 
Panel. You can choose it to be your default sender ID. You can add more than 1 
sender ID. 
Once you have added the sender ID, it is time to add your message templates along 
with their titles. You can simply copy your approved templates from your service 
access providers. Templates not registered with the access provider will not be 
approved by Ebulk Marketing. So make sure that all the templates that you may use 
to send commercial communication are registered with your service provider. 
There are different types within which your message templates will be segregated. 
● Promotional Message 
● Transactional Messages - To be sent only by banks.  
● Service Messages - For businesses other than banks. 
EBulk Marketing can help you streamline the process of sending bulk messages 
from a single platform. 
Follow the below-given steps to register your entity on the DLT platform to add an 
Entity ID. Once you have registered on the DLT platform, you can add or receive a 
Sender ID or header from which your customers will receive your messages. 
DLT Platform Registration Process 
All the telecommunication service providers provide DLT platforms and allow 
marketers to communicate with their customers or prospects. Following is the 
process to register on different DLT platforms 
VI (Vodafone Idea), BSNL, Airtel 
VI URL: ​https://www.vilpower.in/ 
BSNL URL: ​https://www.ucc-bsnl.co.in/ 
Airtel URL: ​https://dltconnect.airtel.in/ 
1. Select your type of operation 
 
2. If you have already registered with any other DLT platform, enter your Entity 
ID. If not then enter your PAN number and then click on “Verify and continue”. 
 
3. Fill in the details including your business type, email, password, and mobile 
number. You can use this information to login the next time you log in. 
You will receive a verification email from the platform provider. Click on the 
link in the email for further procedure. 
4. Enter your business-related information including your PAN, website, GST 
number, etc. It is important to note that your business name in this form must 
match your GST certificate. 
5. Follow and fill up all the required textbox. 
What documents you need 
● Business PAN 
● Proof of Identity 
● Letter of Authorization 
● Accepted Authorized signatory 
Reliance Jio 
URL: ​https://trueconnect.jio.com/ 
1. Click on Register Now 
 
2. Select your business type and fill in the details. Then click on Submit. 
 
3. Click on the link received in your email to process further. 
What documents you need 
● Business PAN 
● KYC Documents 
Videocon 
URL: ​https://smartping.live/entity/register-with  
1. Select your operation type 
 
2. Click on New DLT Registration. 
 
3. Select your business location and click on New Registration 
 
4. Fill in all the required details and click on Submit. 
 
What documents you need 
● Business PAN 
● CIN/GST/TAN Number 
● Proof of Identity 
● Address Proof 
● Authorization Document 
Header Registration 
Once you have successfully registered on one of the DLT platforms, you can start 
adding your headers. There are two types of headers or sender IDs that you can use 
to communicate with your customers. 
Promotional Headers 
These are 6-digit numeric headers that are randomly assigned to your business. You 
do not get to choose your promotional headers. 
These numeric headers can only be used for promotional messages. No other type of 
message must be sent using numeric headers. 
Transactional and Service Headers 
For all the other message types, headers are a set of 6 alphabetical letters. You can 
choose these headers according to your need. These headers are case-sensitive, so 
be mindful of whether you want your header to be all-caps or all small. 
However, you need to give a justification as to how the header you have chosen is 
suitable for your messages. You can either write an explanation or upload proof 
stating the same. 
It is important to know that you may not use these sender IDs to send promotional 
messages. 
(​Note:​ Messages without an approved Header or Sender ID will be blocked instantly 
by the telecom service provider. Sending transactional messages under common 
headers is against the regulations set by TRAI. We will advise you to get your own 
header/sender ID by legally registering on DLT Platforms.) 
Adding Telemarketer ID (TM ID) 
This is a crucial step as you are adding EBulk Marketing PVT. LTD. as your 
telemarketing partner with the DLT platform.  
For VI, BSNL, Airtel 
● Click on “Telemarketer” from the dashboard interface 
● Click on Add 
● Search for EBulk Marketing PVT. LTD. in the “Select your Telemarketer” text 
box 
● In the drop-down menu, select EBulk Marketing PVT. LTD. 
● In the “Enter your Telemarketer ID” textbox, type “1101521490000033468” 
● Click on the “Add” button. 
For BSNL, additionally, you have to send an Agreement Copy printed on a ₹50/- 
stamp paper to your local BSNL Office. 
● Send your Unique ID to our ​sales team​ to get the service agreement form. 
● Fill up all the necessary details. 
● Print it on the ₹50/- stamp paper, and 
● Get the Authorized Signatory of your company to sign it 
Once you have the signature send the Service Agreement copy to your local BSNL 
office. All the other required documents are mentioned in the previous section.  
For Reliance Jio 
● Select Campaign  
● Go to “My Telemarketers” 
● Click on “Manage Telemarketers” 
● Type “1101521490000033468” or “EBulk Marketing PVT. LTD” in the search for 
telemarketer ID 
● Drag it to the “My Telemarketers” list 
● And then click on Apply. 
For Videocon 
● From the sidebar menu, select “Telemarketer Request” 
● In the textbox, enter the telemarketer ID “1101521490000033468” 
● Click on “View Details” 
● Tick the checkbox “I hereby authorize EBulk Marketing PVT. LTD for 
on-boarding with us on VMIPL DLT Panel as our Telemarketer partner.”  
● And then click on the “Submit Request” button. 
If you are facing any kind of problem, please contact our ​sales team​ to receive 
immediate assistance. 
Template Registration 
Registering your SMS templates is important. You cannot add unregistered 
templates in the EBM SMS Panel. Following are the steps to register your content 
template on major DLT Platforms. 
VI, BSNL, Airtel 
● From the above menu bar, select “Template” and then, “Content Template” 
● Click on “Add” 
● Select the Message type from “Promotional/Service Implicit/Service 
Explicit/Transactional”. 
(​Note: ​Transactional Messages are only for banks. For other businesses 
wanting to send OTP and similar other communication, choose Service 
Implicit message type.) 
● For Promotional or Service Explicit message type, select a Category from the 
drop-down menu. 
● Select Headers that you want to use with your template 
● Add a Template Name (You cannot create two templates with the same 
Template Name.) 
● Select the template message type – Text or Unicode (Messages in regional 
languages will come under Unicode) 
● Add your content in the ‘template content’ textbox 
● Add your brand name to the content 
● And then, click on “Save”. 
Reliance Jio 
● From the menu bar, select “Template” and then, “Content Template 
Registration” 
● Select the “Type of communication” from “Promotional/Service 
Implicit/Service Explicit/Transactional”. 
(​Note: ​Transactional Messages are only for banks. For other businesses 
wanting to send OTP and similar other communication, choose Service 
Implicit message type.) 
● Select “Template type” as “SMS” 
● For Promotional or Service Explicit message type, select a Category from the 
drop-down menu. 
● Add a Template Name (You cannot create two templates with the same 
Template Name.) 
● Select Headers that you want to use with your template 
● Add your content in the ‘template content’ textbox 
● Add your brand name to the content 
● And then, click on “Submit”. 
For the time being, the Jio DLT platform only supports English language templates. 
Videocon 
● From the menu bar, select “Template” and then, “Add New Template”  
● Add a Template Name (You cannot create two templates with the same 
Template Name.) 
● Select the Template/Communication type as “SMS” 
● Select the “Type of communication” from “Promotional/Service 
Implicit/Service Explicit/Transactional”. 
(​Note: ​Transactional Messages are only for banks. For other businesses 
wanting to send OTP and similar other communication, choose Service 
Implicit message type.) 
● For Promotional or Service Explicit message type, select a Category from the 
drop-down menu. 
● Select Headers that you want to use with your template 
● Add your content in the ‘template content’ textbox 
● Add your brand name to the content 
● Enter the OTP you receive in the assigned box 
● And then, click on “Submit” 
Adding Templates to EBM SMS Panel 
You can add the registered templates in the EBM SMS Panel with these simple 
steps. 
● From the Dashboard sidebar menu, click on SMS > “Send Bulk SMS”. 
● Select the appropriate “Sender Type” 
(Promotional/Transactional/International) 
● Choose the Message type (Normal/Unicode) 
● If you have already added client numbers, then select the ones to whom you 
want to send that SMS. 
(​Note:​ You can upload the client numbers in bulk by uploading a .csv or .txt 
file) 
● Select the sender ID from the drop-down list or you can add a new one by 
clicking on the “+” button below it. 
● Click on the “+” button below the “Template” box. 
● Copy Template Title and Template content in the text boxes available. 
(​Note:​ Your Template content should be within 160 characters.) 
● Click on “Submit” 
You can start sending the template once it is approved. (Approval takes only a few 
minutes.) 
To send bulk messages via API, go to the “HTTP API” submenu in SMS and use the 
links to integrate the API into your CRM. 
Where can EBulk Marketing help with DLT 
Registration? 
The TRAI regulations are updated frequently. And where EBulk Marketing may not 
be able to control or change them, we will definitely keep you updated with these 
new changes. 
We have already given you a step-by-step process for registering on major DLT 
platforms of India. However, we may not be able to help you identify the problem if 
your template or sender ID approval is pending as we do not have any information 
on the inner process of the telecom service providers. Keep an eye on your email or 
calls where you might be communicated directly from the DLT platforms to update 
on your status. Or you can send in a query directly to the service provider. Approval 
time can also depend upon the number of pending approvals at the telecom service 
provider and may result in a delay if the rush is more. 
Moreover, any fees charged by the DLT platform is not a part of EBulk Marketing 
subscription plans. We cannot control or change that. 
 

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A Complete Guide To TRAI Registration For Sending Bulk Messages With EBulk Marketing

  • 1. A Complete Guide To TRAI Registration For  Sending Bulk Messages With EBulk  Marketing  If you want to send bulk messages with EBulk Marketing, you need to be a  registered sender with your service access provider. Once you register your business  entity, you can send only registered and approved template messages to your  customers.  You can directly copy your registered templates to the EBM SMS Panel along with  the sender ID. Simply click on “+” to add your registered sender ID to the EBM SMS  Panel. You can choose it to be your default sender ID. You can add more than 1  sender ID.  Once you have added the sender ID, it is time to add your message templates along  with their titles. You can simply copy your approved templates from your service  access providers. Templates not registered with the access provider will not be  approved by Ebulk Marketing. So make sure that all the templates that you may use  to send commercial communication are registered with your service provider.  There are different types within which your message templates will be segregated.  ● Promotional Message  ● Transactional Messages - To be sent only by banks.   ● Service Messages - For businesses other than banks.  EBulk Marketing can help you streamline the process of sending bulk messages  from a single platform.  Follow the below-given steps to register your entity on the DLT platform to add an  Entity ID. Once you have registered on the DLT platform, you can add or receive a  Sender ID or header from which your customers will receive your messages.  DLT Platform Registration Process  All the telecommunication service providers provide DLT platforms and allow  marketers to communicate with their customers or prospects. Following is the  process to register on different DLT platforms 
  • 2. VI (Vodafone Idea), BSNL, Airtel  VI URL: ​https://www.vilpower.in/  BSNL URL: ​https://www.ucc-bsnl.co.in/  Airtel URL: ​https://dltconnect.airtel.in/  1. Select your type of operation    2. If you have already registered with any other DLT platform, enter your Entity  ID. If not then enter your PAN number and then click on “Verify and continue”. 
  • 3.   3. Fill in the details including your business type, email, password, and mobile  number. You can use this information to login the next time you log in.  You will receive a verification email from the platform provider. Click on the  link in the email for further procedure.  4. Enter your business-related information including your PAN, website, GST  number, etc. It is important to note that your business name in this form must  match your GST certificate.  5. Follow and fill up all the required textbox.  What documents you need  ● Business PAN  ● Proof of Identity  ● Letter of Authorization  ● Accepted Authorized signatory 
  • 4. Reliance Jio  URL: ​https://trueconnect.jio.com/  1. Click on Register Now    2. Select your business type and fill in the details. Then click on Submit. 
  • 5.   3. Click on the link received in your email to process further.  What documents you need  ● Business PAN  ● KYC Documents  Videocon  URL: ​https://smartping.live/entity/register-with   1. Select your operation type 
  • 6.   2. Click on New DLT Registration. 
  • 7.   3. Select your business location and click on New Registration 
  • 8.   4. Fill in all the required details and click on Submit. 
  • 9.   What documents you need  ● Business PAN  ● CIN/GST/TAN Number  ● Proof of Identity  ● Address Proof  ● Authorization Document  Header Registration  Once you have successfully registered on one of the DLT platforms, you can start  adding your headers. There are two types of headers or sender IDs that you can use  to communicate with your customers.  Promotional Headers  These are 6-digit numeric headers that are randomly assigned to your business. You  do not get to choose your promotional headers.  These numeric headers can only be used for promotional messages. No other type of  message must be sent using numeric headers. 
  • 10. Transactional and Service Headers  For all the other message types, headers are a set of 6 alphabetical letters. You can  choose these headers according to your need. These headers are case-sensitive, so  be mindful of whether you want your header to be all-caps or all small.  However, you need to give a justification as to how the header you have chosen is  suitable for your messages. You can either write an explanation or upload proof  stating the same.  It is important to know that you may not use these sender IDs to send promotional  messages.  (​Note:​ Messages without an approved Header or Sender ID will be blocked instantly  by the telecom service provider. Sending transactional messages under common  headers is against the regulations set by TRAI. We will advise you to get your own  header/sender ID by legally registering on DLT Platforms.)  Adding Telemarketer ID (TM ID)  This is a crucial step as you are adding EBulk Marketing PVT. LTD. as your  telemarketing partner with the DLT platform.   For VI, BSNL, Airtel  ● Click on “Telemarketer” from the dashboard interface  ● Click on Add  ● Search for EBulk Marketing PVT. LTD. in the “Select your Telemarketer” text  box  ● In the drop-down menu, select EBulk Marketing PVT. LTD.  ● In the “Enter your Telemarketer ID” textbox, type “1101521490000033468”  ● Click on the “Add” button.  For BSNL, additionally, you have to send an Agreement Copy printed on a ₹50/-  stamp paper to your local BSNL Office.  ● Send your Unique ID to our ​sales team​ to get the service agreement form.  ● Fill up all the necessary details.  ● Print it on the ₹50/- stamp paper, and  ● Get the Authorized Signatory of your company to sign it  Once you have the signature send the Service Agreement copy to your local BSNL  office. All the other required documents are mentioned in the previous section.  
  • 11. For Reliance Jio  ● Select Campaign   ● Go to “My Telemarketers”  ● Click on “Manage Telemarketers”  ● Type “1101521490000033468” or “EBulk Marketing PVT. LTD” in the search for  telemarketer ID  ● Drag it to the “My Telemarketers” list  ● And then click on Apply.  For Videocon  ● From the sidebar menu, select “Telemarketer Request”  ● In the textbox, enter the telemarketer ID “1101521490000033468”  ● Click on “View Details”  ● Tick the checkbox “I hereby authorize EBulk Marketing PVT. LTD for  on-boarding with us on VMIPL DLT Panel as our Telemarketer partner.”   ● And then click on the “Submit Request” button.  If you are facing any kind of problem, please contact our ​sales team​ to receive  immediate assistance.  Template Registration  Registering your SMS templates is important. You cannot add unregistered  templates in the EBM SMS Panel. Following are the steps to register your content  template on major DLT Platforms.  VI, BSNL, Airtel  ● From the above menu bar, select “Template” and then, “Content Template”  ● Click on “Add”  ● Select the Message type from “Promotional/Service Implicit/Service  Explicit/Transactional”.  (​Note: ​Transactional Messages are only for banks. For other businesses  wanting to send OTP and similar other communication, choose Service  Implicit message type.)  ● For Promotional or Service Explicit message type, select a Category from the  drop-down menu.  ● Select Headers that you want to use with your template  ● Add a Template Name (You cannot create two templates with the same  Template Name.) 
  • 12. ● Select the template message type – Text or Unicode (Messages in regional  languages will come under Unicode)  ● Add your content in the ‘template content’ textbox  ● Add your brand name to the content  ● And then, click on “Save”.  Reliance Jio  ● From the menu bar, select “Template” and then, “Content Template  Registration”  ● Select the “Type of communication” from “Promotional/Service  Implicit/Service Explicit/Transactional”.  (​Note: ​Transactional Messages are only for banks. For other businesses  wanting to send OTP and similar other communication, choose Service  Implicit message type.)  ● Select “Template type” as “SMS”  ● For Promotional or Service Explicit message type, select a Category from the  drop-down menu.  ● Add a Template Name (You cannot create two templates with the same  Template Name.)  ● Select Headers that you want to use with your template  ● Add your content in the ‘template content’ textbox  ● Add your brand name to the content  ● And then, click on “Submit”.  For the time being, the Jio DLT platform only supports English language templates.  Videocon  ● From the menu bar, select “Template” and then, “Add New Template”   ● Add a Template Name (You cannot create two templates with the same  Template Name.)  ● Select the Template/Communication type as “SMS”  ● Select the “Type of communication” from “Promotional/Service  Implicit/Service Explicit/Transactional”.  (​Note: ​Transactional Messages are only for banks. For other businesses  wanting to send OTP and similar other communication, choose Service  Implicit message type.)  ● For Promotional or Service Explicit message type, select a Category from the  drop-down menu. 
  • 13. ● Select Headers that you want to use with your template  ● Add your content in the ‘template content’ textbox  ● Add your brand name to the content  ● Enter the OTP you receive in the assigned box  ● And then, click on “Submit”  Adding Templates to EBM SMS Panel  You can add the registered templates in the EBM SMS Panel with these simple  steps.  ● From the Dashboard sidebar menu, click on SMS > “Send Bulk SMS”.  ● Select the appropriate “Sender Type”  (Promotional/Transactional/International)  ● Choose the Message type (Normal/Unicode)  ● If you have already added client numbers, then select the ones to whom you  want to send that SMS.  (​Note:​ You can upload the client numbers in bulk by uploading a .csv or .txt  file)  ● Select the sender ID from the drop-down list or you can add a new one by  clicking on the “+” button below it.  ● Click on the “+” button below the “Template” box.  ● Copy Template Title and Template content in the text boxes available.  (​Note:​ Your Template content should be within 160 characters.)  ● Click on “Submit”  You can start sending the template once it is approved. (Approval takes only a few  minutes.)  To send bulk messages via API, go to the “HTTP API” submenu in SMS and use the  links to integrate the API into your CRM.  Where can EBulk Marketing help with DLT  Registration?  The TRAI regulations are updated frequently. And where EBulk Marketing may not  be able to control or change them, we will definitely keep you updated with these  new changes.  We have already given you a step-by-step process for registering on major DLT  platforms of India. However, we may not be able to help you identify the problem if 
  • 14. your template or sender ID approval is pending as we do not have any information  on the inner process of the telecom service providers. Keep an eye on your email or  calls where you might be communicated directly from the DLT platforms to update  on your status. Or you can send in a query directly to the service provider. Approval  time can also depend upon the number of pending approvals at the telecom service  provider and may result in a delay if the rush is more.  Moreover, any fees charged by the DLT platform is not a part of EBulk Marketing  subscription plans. We cannot control or change that.