The document outlines the development of the Mutual Recognition Arrangement (MRA) on Tourism Professionals in ASEAN. Key points: 1. The MRA aims to facilitate the mobility of tourism professionals within ASEAN by recognizing their competency qualifications across countries. 2. It establishes common competency standards, curriculum frameworks and certification procedures to standardize tourism education and skills recognition. 3. The MRA infrastructure includes bodies like the National Tourism Professional Boards, Tourism Professional Certification Boards, and ASEAN Tourism Professional Registration System to assess, certify and register professionals.

1. MRA
on
Tourism
Professionals:
its
Development

2. ASEAN
ECONOMIC
COMMUNITY
Transform ASEAN into a region with free
movement of:
1. goods,
2. services,
3. investment,
4. skilled labour, and
5. freer flow of capital.

3. LIBERALISATION
OF
TOURISM
SERVICES
(1)
3
Tourism
&
Travel
related
services
Hotels
&
restaurants
(incl.
catering)
Travel
agencies
&tour
operators
services
Tourist
guides
services
Others

4. 4
RecreaIonal,
Cultural
&
SporIng
Services
Entertainment
services
(including
theatre,
live
bands
and
circus
services)
News
agency
services
Libraries,
archives,
museums
and
other
cultural
services
RecreaDonal,
Cultural
and
SporDng
Services
Others
LIBERALISATION
OF
TOURISM
SERVICES
(2)

6. ASEAN
Tourism
Agreement
(2002)
• FormulaDng
non-­‐restricDve
arrangements
to
enable
ASEAN
Member
States
to
make
use
of
professional
tourism
experts
and
skilled
workers
available
within
the
region
• Upgrading
tourism
educaDon
curricula
and
skills
and
formulaDng
competency
standards
and
cerDficaDon
procedures,
thus
eventually
leading
to
mutual
recogniDon
of
skills
and
qualificaDons
in
the
ASEAN
region

7. RecogniIon
and
Eligibility
• The
qualificaDon
of
a
Foreign
Tourism
Professional
may
be
recognised
by
other
ASEAN
Member
States,
and
if
such
qualificaDon
is
recognised,
he/she
may
be
eligible
to
work
in
a
host
country
provided
that
he/she
possesses
a
valid
tourism
competency
cerIficate
in
a
specific
tourism
job
Itle
as
specified
in
the
ACCSTP,
issued
by
the
TPCB
in
an
ASEAN
Member
State.
The
eligibility
to
work
in
a
host
country
will
be
subjected
to
prevailing
domesDc
laws
and
regulaDons
of
the
host
country.

8. Mechanism
of
MRA
on
Tourism
Professionals
!
!
Country!A!
Assessment! Certification!
TPCB/NTPB!
!ATPMC!
!
NTPB!A! NTPB!B!
Regional!Secretariat!
ATPRS!
!
!
!
Job!Seeker!
Registration!
Job!
Opportunities!
Verification+through+the+ASEAN+
Tourism+Qualifications+Equivalence+
Matrix+(ATQEM)!
Country!B!
TPCB/NTPB!
Job!Interview!
Work!Permit!

9. Regional
References
Member
States
Member
States
Member
States
Member
States
Member
States

10. Regional
References
• ASEAN
Common
Competency
Standards
for
Tourism
Professional
(ACCSTP)
• Common
ASEAN
Tourism
Curriculum
• Regional
QualificaDon
Framework
and
RecogniDon
System
• Toolboxes
• ASEAN
Tourism
QualificaDon
Equivalent
Matrix*

11. Development
of
ACCSTP
ACCSTP
NaDonal
Competency
Standard
NaDonal
Competency
Standard
NaDonal
Competency
Standard
InternaDonal
Reference
InternaDonal
Reference
InternaDonal
Reference

12. Hotel
Services
(ACCSTP)
• Front
Office
1. Front
Office
Manager
2. Front
Office
Supervisor
3. RecepDonist
4. Telephone
Operator
5. Bell
Boy
• House
Keeping
1. ExecuDve
Housekeeper
2. Laundry
Manager
3. Floor
Supervisor
4. Laundry
A[endant
5. Room
A[endant
6. Public
Area
Cleaner
• Food
ProducIon
1. ExecuDve
Chef
2. Demi
Chef
3. Commis
Chef
4. Chef
de
ParDe
5. Commis
Pastry
6. Baker
7. Butcher
• Food
and
Beverage
Service
1. F&B
Director
2. F&B
Outlet
Manager
3. Head
Waiter
4. Bartender
5. Waiter

13. Travel
Services
(ACCSTP)
– Travel
Agencies
1. General
Manger
2. Assistant
General
Manager
3. Senior
Travel
Consultant
4. Travel
Consultant
– Tour
OperaIon
1. Product
Manager
2. Sales
and
MarkeDng
Manager
3. Credit
Manager
4. TickeDng
Manager
5. Tour
Manager

14. CATC
&
RQFSRS
–
Design
Principles
• Structured
but
flexible
– With
clearly
defined
levels
of
qualificaIons:
5
levels
across
6
labour
divisions
– Curriculum
and
Qualifica.ons
are
mapped
with
job
func.ons
and
levels.
14
Line Staff
Supervisors
Advanced Diploma
Diploma
Certificate II
Certificate IV
Certificate III
Managers & Senior Managers
Advanced Diploma
Diploma
Other higher
Education
Qualifications
Certificate II Certificate II
Certificate IV
Certificate III
Certificate IV
Certificate III
Certificate II

15. MRA
Infrastructure
Infrastructure
ASEAN
Common
Competency
Standards
for
Tourism
Professionals
(ACCSTP)
✔
Common
ASEAN
Tourism
Curriculum
(CATC)
✔
ASEAN
Tourism
Professional
Monitoring
CommiZee
(ATPMC)
✔
NaIonal
Tourism
Professional
Board
(NTPB)
✔
Tourism
Professional
CerIficaIon
Board
(TPCB)
✔
ASEAN
Tourism
Professional
RegistraIon
System
(ATPRS)
Tourism
Professionals

16. Key
Stakeholders
• ASEAN
Tourism
Professionals
• NaDonal
Trainers
and
Master
Trainers
• NaDonal
Assessors
and
Master
Assessors
• Tourism
Professional
CerDficaDon
Board
• NaDonal
Tourism
Professional
Board
• Schools
and
training
insDtuDons
• Industry

17. ATPRS

18. Benefits
of
MRA
on
Tourism
Professionals
• Facilitate
mobility
of
tourism
professionals
based
on
the
tourism
competency
qualificaDon/
cerDficate
• Enhance
conformity
of
the
competency
based
training/educaDon
• Skills
recogniDon
• Improve
the
quality
of
tourism
human
resources
(graduates
are
ready
to
work
in
the
industry)
• Enhance
the
quality
of
tourism
services

19. Keywords
• Self-­‐declaraDon
(Country
level)
• Standardized/Quality
Assurance
• Structured
• Well
documented
(RegistraDon)
• Flexible

20. THANK
YOU
Eddy
Krismeidi
(eddy@asean.org
or
krismeidi@gmail.com)