The Agile Eleven organised a series of free webinars to help people and organisations move to a remote way of working. This is the pack we used for the "Leading Virtually" module.

1. theagileeleven.com
@theagileeleven
Remote Ready
Making Work Better for Everyone

2. @theagileeleven
THURSDAY
TOOLS &
TECHNIQUES
FRIDAY
KEEP THE
WORK MOVING
MONDAY
CULTURE &
VALUES
TUESDAY
STAYING
CONNECTED
WEDNESDAY
LEADING
VIRTUALLY
LISA
WOOD
CAIO
CESTARI
BIA
AFFONSO
JOE
LAWRENCE
EDUARDO
NOFUENTES
RICHARD
HARMER
BONUS WEBINAR MONDAY
NOURISH YOUR WELLBEING
CASSANDRA GOODMAN

3. theagileeleven.com
@theagileeleven
Remote Ready
Leading (virtually)
Making Work Better for Everyone

4. @theagileeleven
1. Create the right culture
2. Build your team’s confidence
3. Improve the system of work
3 tips to lead teams:

5. @theagileeleven
1. Create the right culture (virtually)
2. Build your team’s confidence (virtually)
3. Improve the system of work (virtually)
3 tips to lead teams (virtually) :

6. @theagileeleven
Have a clear vision and a vague plan
1. Create the right culture

7. @theagileeleven
1. Be inspiring about the WHY
2. Be clear about the WHERE (your destination)
3. Be aligned about the WHAT
4. Be flexible about the WHEN
5. Be fluid about the HOW
1. Create the right culture

8. @theagileeleven
It all comes down to one word:
1. Create the right culture
TRUST

9. @theagileeleven
1. Create the right culture
https://corporate-rebels.com/the-ultimate-remote-work-policy/

10. @theagileeleven
and to create trust you need to be:
1. Create the right culture
VULNERABLE

11. @theagileeleven
Vulnerability is not a sign of weakness
Vulnerability is not winning or losing;
Vulnerability it's not oversharing.
1. Create the right culture
Vulnerability it’s having the courage to show up and be seen
when we have no control over the outcome

12. @theagileeleven
1. Create the right culture
email
Using the right communication medium
COMMUNICATION IMPACT
-
+
Daily wrap-up message
Slack message
Weekly video check-ins
Phone call
Direct Video call

13. @theagileeleven
1. Create the right culture
More present
More direct
More communicative
Less present
Less direct
Less communicative
Equally vulnerable
Equally brave
Equally caring
Equally personable and warm
What happens in times of crisis like this?
CRISIS SCALE- +

14. @theagileeleven
Use this time to create shared
meaningful work and moments
1. Create the right culture

15. @theagileeleven
1. Create the right culture
March 13th

16. @theagileeleven
1. Create the right culture
My favorite story:

17. @theagileeleven
What is the story you and your team
are going to create and remember
through these times?
1. Create the right culture

18. @theagileeleven
To create the team with the most
unwavering self belief
2. Build your team’s confidence

19. @theagileeleven
you will need a team full of people
with low ego and high self-esteem
2. Build your team’s confidence

20. @theagileeleven
2004 2009 2014 2016
2. Build your team’s confidence

21. @theagileeleven
Its all about Strategy
(“Maximising Value Creation”)
Its all about Development
(“Maximising Value Creation”)
Paradigm #1 drives efficiency Paradigm #2 drives emergence & growth
2. Build your team’s confidence

22. @theagileeleven
Continuous Developmental
Feedback
2. Build your team’s confidence

23. @theagileeleven
Embracing
One’s “Edge"
Supportive
Environments
Embedded
Practices for
Development
2. Build your team’s confidence

24. @theagileeleven
Naming, claiming and proclaiming your
Developmental
Edge
2. Build your team’s confidence

25. @theagileeleven
Name: Date: Buddy:
Forehand: Things I can be relied on to
do consistently and well.
Backhand: Things I can’t be relied on
to do consistently or well.
Developmental Edge: Biases, assumptions & other competing priorities that
result in me get in my own way.
Growth Feedback: Information I need from others to track my performance and
developmental progress.
2. Build your team’s confidence

26. @theagileeleven
2. Build your team’s confidence
We also do one on one’s

27. @theagileeleven
3. Improve the system of work
What is stopping your team from
performing better?

28. @theagileeleven
W. Edwards Deming
American statistician and management theorist
3. Improve the system of work

29. @theagileeleven
Systems thinking is about:
• looking at the whole instead of focusing on components
• understanding components within their context, not in isolation
• paying attention to the interactions between components
• seeing cycles instead of linear cause and effect
3. Improve the system of work

30. @theagileeleven
3. Improve the system of work

31. @theagileeleven
3. Improve the system of work
What is stopping your team from
performing better?

32. @theagileeleven
PEOPLE
IS IT THE WAY YOU
ARE STRUCTURED?
IS IT THE WAY YOU
MANAGE CHANGE?
3. Improve the system of work
IS IT THE WAY YOU
MANAGE RISK?
IS IT THE YOUR
GOVERNANCE
STRUCTURES?
IS IT YOUR
OPERATING
RHYTHM?
IS IT YOUR
FEEDBACK LOOPS?
IS IT THE WAY YOU
MEASURE THINGS?
IS IT THE WAY YOU
RECRUIT?
IS IT THE WAY YOU
REMUNERATE?
IS IT YOUR TOOLS
AND TECHNOLOGY?
IS IT YOUR KPI’S
AND TARGETS?
IS IT YOUR
BUDGETING
PROCESS?
IS IT YOUR
STRATEGY?
IS IT YOUR
APPROVAL
PROCESS?
IS IT YOUR
PROCESSES?
IS IT YOUR
POLICIES?
IS IT YOUR
DECISION MAKING
PROCESS?

33. @theagileeleven
3. Improve the system of work
QUICK WINS
CONTROL- +
DIFFICULTY
-
+
COLLABORATIVE
PROJECTS
TEAM PROJECTSNOT NOW

34. @theagileeleven
3. Improve the system of work
QUICK WINS
CONTROL- +
DIFFICULTY
-
+
COLLABORATIVE
PROJECTS
TEAM PROJECTSNOT NOW
IS IT YOUR
PROCESSES?
IS IT YOUR TOOLS
AND TECHNOLOGY?
IS IT THE WAY YOU
MEASURE THINGS?
IS IT YOUR
BUDGETING
PROCESS?
IS IT THE WAY YOU
MANAGE CHANGE?
IS IT YOUR
OPERATING
RHYTHM?
IS IT THE WAY YOU
RECRUIT?
IS IT YOUR KPI’S
AND TARGETS?
IS IT THE YOUR
GOVERNANCE
STRUCTURES?

35. @theagileeleven
3. Improve the system of work
An example of systems thinking:
https://www.theagilecontactcentre.com.au/blog/the-transformation-
of-a-customer-contact-centre-using-agile-and-lean

36. @theagileeleven
Final thought
If you are a leader, be gentle with
yourself

37. @theagileeleven
Key things to remember:
● Trust your team
● Help fuel your team’s personal growth
● Remove impediments from the system, so your team can
thrive

38. @theagileeleven
THURSDAY
TOOLS &
TECHNIQUES
FRIDAY
KEEP THE
WORK MOVING
MONDAY
CULTURE &
VALUES
TUESDAY
STAYING
CONNECTED
WEDNESDAY
LEADING
VIRTUALLY
LISA
WOOD
CAIO
CESTARI
BIA
AFFONSO
JOE
LAWRENCE
EDUARDO
NOFUENTES
RICHARD
HARMER
BONUS WEBINAR MONDAY
NOURISH YOUR WELLBEING
CASSANDRA GOODMAN

39. @theagileeleven
50 Miller St
North Sydney
NSW 2060
P: +61 419 421 378
EMAIL/WEBSITE
info@theagileeleveven.com
www.theagileeleven.com
P: 1300 524 457
BRISBANE
310 Edward St
Brisbane City
QLD 4000
P: +61 467 735 145
MELBOURNE
Level 7, 222 Exhibition St
Melbourne
Victoria 3000
P. +61 407 450 640
SYDNEY