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Webinar Artificial Intelligence for HR departments. Text-based sources

The information available is massive. When human beings have to read and extract insights from text-based sources, it is tedious and expensive. If you’ve ever done qualitative research, you know how time-consuming it is. Sometimes, it is simply impossible.

This is where Natural Language Processing comes to the rescue! NLP uses software to understand and interpret human language the way we human beings do.
NLP is a sub-discipline of Artificial Intelligence. Artificial intelligence, (also known as AI), has been around since the 1950s.

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Webinar Artificial Intelligence for HR departments. Text-based sources

  1. 1. Artificial Intelligence for Human Resources. Text-based sources.MEANINGCLOUD – WEBINAR – JUN-06 2018 JUN-6-WEDNESDAY. HOLD ON!, WE ARE ABOUT TO BEGIN… • 11 AM (EASTERN TIME U.S-CANADA) • 08 AM (PACIFIC STANDARD TIME) 05 PM (CENTRAL EUROPEAN TIME)
  2. 2. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 2 Short Introduction: Eduardo Valencia LIBROS PEOPLE ANALYTICS-ES PEOPLE ANALYTICS-US DATA COACHING • Background as a linguist in the XX century • Data Analytics roles since 1995 • New York-based.
  3. 3. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 3 Natural Language Processing for HR https://www.hranalyticsacademy.com/natur
  4. 4. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 4 On-campus Master in People Analytics Master. On-campus. Madrid. Data & Analytics for Human Resources
  5. 5. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 5 How to participate 1. Send questions with the CHAT feature 2. Click your RAISE YOUR HAND button to speak. We will enable your mic. The recording as well as the presentation will be available online
  6. 6. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 6 Reasons 2 live demos Agenda Focus on text-analytics for the HR departments Artificial Intelligence Questions Answers
  7. 7. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 8 Artificial Intelligence: definitions Artificial Intelligence DEFINITIO NS Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn. Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn. Artificial Intelligence is the replication of human intelligence in computers.
  8. 8. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 9 Robots replacing human beings Elon Musk: “Robots will take your jobs, government will have to pay your wages!”
  9. 9. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 10 A threat to humankind? Elon Musk
  10. 10. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 11 Apocalypse Now!!!!!!
  11. 11. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 12 The 3 rules of good AI for Hr by MeaningCloud #1. Understand causes #2. Anticipate consequences #3. Explain it all to the stake-holders http://www.eduardovalencia.com/2017/10/clear-and-simple-algorithms-for-people.html
  12. 12. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 13 About unstructured data = about text sources Artificial Intelligence Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn. Did you know that 80% of business-relevant information is made up of text?
  13. 13. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 14 A great opportunity Artificial Intelligence Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn. There is a great opportunity for those who can leverage that type of data.
  14. 14. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 15 The problem Artificial Intelligence Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn. But, there is a problem. The information available is massive.
  15. 15. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 16 NLP subdiscipline of Artificial Intelligence Artificial Intelligence Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn.
  16. 16. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 17 Remember! Natural Language Processing is the ability of machines to understand and interpret human language the way we human beings do.
  17. 17. Collecting Text-based data on social networks, surveys… structured and non-structured data Dashboards-Queries-Alerts Tagging Semantic platform Architecture Sales ERP-HRIS VOC 1 1. 2. 3. 4. 5.
  18. 18. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 19 What is Natural Language Processing? #1. We humans are rather talkative!
  19. 19. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 20 What is Natural Language Processing? #2. Chatbots are cool!
  20. 20. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 21 #2. Chatbots
  21. 21. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 22 #3 Open-ended questions #3. More and more open-ended questions
  22. 22. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 23 #3 Open-ended questions
  23. 23. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 24 #3 Open-ended questions
  24. 24. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 25 #4 VoE #4. Listening to the Voice of the Employee is a must
  25. 25. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 26 #5 Exit surveys #5. Exit interviews point out to necessary improvements
  26. 26. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 27 #5 Exit surveys "What are your main reasons for leaving?" "What did you like most/least about the organization?" "What, if improved, would have caused you to stay at the organization?" "Would you recommend the organization to others as a good place to work, study, join?"
  27. 27. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 28 #6 Resumes #6: Automation of resume reading saves a lot of work.
  28. 28. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 29 #7 General-purpose NLP tricks #7. Lastly, several general purpose NLP tricks
  29. 29. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 30 #7 General-purpose NLP tricks a. Automatic sumarization 1. Summaries reduce reading time. 2. When researching documents, summaries make the selection process easier. 3. Automatic summarization improves the effectiveness of indexing. 4. Automatic summarization algorithms are less biased than human summarizers. 5. Personalized summaries are useful in question-answering systems as they provide personalized information. 6. Using automatic or semi-automatic summarization systems enables commercial abstract services to increase the number of texts they are able to process.
  30. 30. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 31 #7 General-purpose NLP tricks b. Text-to-Speech
  31. 31. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 32 #7 General-purpose NLP tricks c. Machine Translation
  32. 32. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 33 #7 General-purpose NLP tricks d Spell correctors
  33. 33. MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 34 Takeaways • 1. 80% is text • 4. Voice of Employee • 3. Open-ended questions • 2. Chatbots are cool • 5. Exit surveys • 6. Resumes • 7. Miscellanea: Summarization, text-to-speech, machine translation, spell correctors
  34. 34. 35 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Artificial Intelligence POLL Artificial Intelligence POLL Take the poll, please… Artificial Intelligence... Which areas of practice at AI do you think may add value to your HR department? (MULTIPLE ANSWERS, THIS IS NOT A TRAP, NO RIGHT ANSWER,
  35. 35. Trying our free demo of Voice of the Employee https://www.meaningcloud.com/demos/voice-of-the-employee-
  36. 36. 37 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES The wedding cake 1
  37. 37. 38 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES The wedding cake 2
  38. 38. 39 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Vertical Packs: voice of the employee https://www.meaningcloud.com/products/vertical-packs
  39. 39. 40 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Vertical Packs: voice of the employee https://www.meaningcloud.com/developer/documentation/vertical-packs
  40. 40. 41 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 3 classification models: PERFORMANCE REVIEW •Performance Review, to analyze the performance reviews of an employees. Sources are regularly open- ended questions at different surveys such as eNPS or performance reviews. •https://www.meaningcloud.com /developer/documentation/supp orted-deep-categorization- models/voe-performance
  41. 41. 42 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 3 classification models: ORGANIZATION •2. Organization, to analyze the opinion of the employees about the company. Typical sources include employee forums, social networks or focus groups. •https://www.meaningcloud.com /developer/documentation/supp orted-deep-categorization- models/voe-organization
  42. 42. 43 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES 3 classification models: Exit Interviews •3. Exit Interview, to analyze why employees leave the company. •https://www.meaningcloud.com /developer/documentation/supp orted-deep-categorization- models/voe-exitinterview
  43. 43. 44 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Live Demo https://www.meaningcloud.com/demos/voice-of-the-employee- demo#
  44. 44. 45 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Live Demo https://www.meaningcloud.com/demos/voice-of-the-employee- demo#
  45. 45. 46 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Live Demo https://www.meaningcloud.com/demos/voice-of-the-employee- demo#
  46. 46. BUILD YOUR DASHBORD Regular and special sources for the Voice of the Employee
  47. 47. MEANINGCLOUD – PHARMA DECK - JUNE 7, 2018 48 Blog post https://www.meaningcloud.com/blog/voice-of-the-employee-dashboard
  48. 48. MEANINGCLOUD – PHARMA DECK - JUNE 7, 2018 49 Webinar as a reference: Recorded webinar: Vertical Packs, VoC, VoE https://www.meaningcloud.com/blog/recorded-webinar-vertical-packs- voc-voe
  49. 49. 50 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Excel: Raw-texts https://www.meaningcloud.com/wp-content/uploads/2018/02/VOE-Dashboard-graphs.xlsx
  50. 50. 51 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Excel versions A necessary warning about Excel: Each version of Excel has different menus and options. Mac and Windows are clearly different, on the other hand. From the perspective of the graphs available, Office 2016 has significant advantages over previous versions.
  51. 51. 52 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Excel: raw texts https://www.meaningcloud.com/wp-content/uploads/2018/02/VOE-Dashboard-graphs.xlsx
  52. 52. 53 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Excel: after the API https://www.meaningcloud.com/wp-content/uploads/2018/02/VOE-Dashboard-graphs.xlsx
  53. 53. 1. FILLED RADAR DIMENSIONS
  54. 54. 1. FILLED RADAR DIMENSIONS
  55. 55. 2. RADAR LABELS
  56. 56. 3. BARS DIMENSIONS
  57. 57. 5. DONUT POLARITY
  58. 58. 6. DONUT DIMENSIONS
  59. 59. 7. PILED BARS 100% DIMENSIONS
  60. 60. 8. BARS 100% PILED LABELS
  61. 61. 62
  62. 62. 9. BEST LABELS No se puede hacer con una tabla dinámica. Hay que mantener las columnas originales.
  63. 63. 10. WORST LABELS No se puede hacer con una tabla dinámica. Hay que mantener las columnas originales.
  64. 64. 65
  65. 65. MEANINGCLOUD – PHARMA DECK - JUNE 7, 2018 66 Blog post https://www.meaningcloud.com/blog/voice-of-the-employee-dashboard
  66. 66. 67 MEANINGCLOUD – ARTIFICIAL INTELLIGENCE FOR HUMAN RESOURCES Q&A Artificial Intelligence Artificial intelligence (AI) is the ability of a computer program or a machine to think and learn. support@meaningcloud.com
  67. 67. Automating the extraction of Meaning from any information source. 35-37 36th Street 11106 Astoria NY Email: jgonzalez@meaningcloud.com Sales: evalencia@meaningcloud.com Phone: +1 (646) 403-3104 Address Contact Info Telephon e MeaningCloud LLC meaningcloud.com
  68. 68. www.meaningcloud.com Automating the extraction of Meaning from any information source. +1 (646) 403-3104 3537 36th Street New York, NY 11106 sales@meaningcloud.com
  69. 69. Artificial Intelligence for Human Resources. Text-based sources. MEANINGCLOUD – WEBINAR – JUN 2018

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