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Advanced Topics
Under Section 75-1.1
Matt Sawchak
February 7, 2013
Topics for Today
Overview of section 75-1.1
The uncertain scope of
“unfairness” liability
Per se violations
Choice of law
Overview of section 75-1.1
Overview of N.C. Gen. Stat. § 75-1.1
 First enacted in 1969
 Part of a wave encouraged by the FTC
 Key text: “Unfair methods of competition
in or affecting commerce, and unfair or
deceptive acts or practices in or affecting
commerce, are declared unlawful.”
 Private remedies: automatic treble
damages, plus possible attorney fees
Broad elements of 75-1.1 claim
(1) unfair or deceptive act or
practice
(2) in or affecting commerce
(3) proximate cause and injury
Five categories of 75-1.1 claims
Per se violations
Unfair methods of competition
Deceptive conduct
Aggravated breaches of contract
Direct unfairness
What Is “Unfair” Under Section
75-1.1?
Definitions of Unfairness
 “Offends established public policy [or] is
immoral, unethical, oppressive,
unscrupulous, or substantially injurious to
consumers”
 “An inequitable assertion of its power or
position”
 “Coercive conduct”
Definitions of Unfairness, ctd.
 “Undermines the ethical standards
and good faith dealings between
parties engaged in business
transactions”
 Unfair “through the lens of equity”
 “To be determined by all the facts and
circumstances”
Usual script of opinions in direct
unfairness cases
 Quote one of the above definitions
 Summarize the facts
 State conclusion: unfair or not unfair
 No interweaving of law and facts
Problems from current
unfairness standard
 Unpredictability
 Inconsistent results
 Research and advocacy devolve into fact
matching (at best)
 Encourages courts and defendants to sidestep
section 75-1.1 if at all possible
“In or affecting commerce” exemptions
“Reverse per se” theories
Choice of law
Example of inconsistent results

“We cannot say that defendant’s padlocking
procedures offend ‘established public policy’
or constitute a practice which is ‘immoral,
unethical, oppressive, unscrupulous, or
substantially injurious to consumers.’” Spinks
v. Taylor (N.C. 1980).
 Landlord’s attempt to collect rent on an unfit
property “can be considered immoral,
unethical, oppressive, unscrupulous, or
substantially injurious to consumers.” Allen v.
Simmons (N.C. Ct. App. 1990).
Forward to the Past: Follow FTC
Standards for Unfairness
 Section 75-1.1 uses the text of FTC Act §5
 Attorney General Robert Morgan specifically
asked the General Assembly to adopt this
language, to establish a connection to FTC
standards and thus avoid vagueness
 Section 75-1.1 “is patterned after section 5 of
the Federal Trade Commission Act, and we
look to federal case law for guidance in
interpreting the statute.” Henderson (N.C.
1997); accord Johnson (N.C. 1980).
FTC Standards for Unfairness
 Where the adjectives came from: 1964
“Cigarette Rule”; see S&H (U.S. 1972):
 First, consider whether the practice, “without
necessarily having been previously considered
unlawful, offends public policy as it has been
established by statutes, the common law, or
otherwise — whether, in other words, it is within at
least the penumbra of some common-law, statutory,
or other established concept of unfairness.”
 Second, ask “whether [the practice] is immoral,
unethical, oppressive, or unscrupulous.”
 Third, consider whether the practice “causes
substantial injury to consumers (or competitors or
other businessmen).”
FTC Standards for Unfairness
 FTC’s 1980 Statement to Congress backs
away from the Cigarette Rule. To qualify as
unfair, an injury now
 “must be substantial,”
 “must not be outweighed by any offsetting
consumer or competitive benefits that the sales
practice also produces,” and
 “must be an injury that consumers themselves
could not reasonably have avoided.”
 Later codified in FTC Act §5(n) in 1994
A path forward
 North Carolina law still calls for following
FTC pronouncements
 “Not reasonably avoidable” test pays
attention to plaintiff’s options, not just
defendant’s conduct
 Test promotes more detailed analysis
 FTC case law and pronouncements
continue to develop this test
For more details
See Matthew W. Sawchak & Kip D. Nelson,
Defining Unfairness in “Unfair Trade
Practices,” 90 N.C. L. Rev. 2033 (2012).
Per Se Violations of Section 75-1.1
Key concepts
Per se violation
Triggering violations
Statutes, regulations, torts
Standards for upgrading
Per se violations in other states
 Nationwide menu of standards for
upgrading is similar to the menu in NC
 Two big areas of difference:
Texas allows upgrading only when the
triggering statute expressly refers to Texas’s
section 5 analogue
Illinois, Massachusetts, Idaho, Missouri, and
Connecticut have statutes or AG regulations
with express standards for upgrading
North Carolina’s Standards for Upgrading
1. Express upgrading: The triggering authority
explicitly refers to section 75-1.1 or to an unfair or
deceptive practice (true in about 40 statutes)
 E.g., N.C. Gen. Stat. § 75-38: “Upon a [qualifying
disaster], it is prohibited and shall be a violation of G.S.
75 1.1‑ for any person to sell or rent or offer to sell or
rent any goods or services which are consumed or used
as a direct result of an emergency or which are
consumed or used to preserve, protect, or sustain life,
health, safety, or economic well being of persons or‑
their property with the knowledge and intent to charge a
price that is unreasonably excessive under the
circumstances.”
North Carolina’s Standards for Upgrading, ctd.
2. Illusory per se violations: When the plaintiff, to
achieve a “per se violation,” must (a) show the
triggering violation and (b) still meet the regular
conduct standard under section 75-1.1
See, e.g., Drouillard (N.C. Ct. App. 1992): “If
a violation of the Trade Secrets Protection Act
satisfies [the usual] three prong test [under
section 75-1.1], it would be a violation of N.C.
Gen. Stat. § 75-1.1.”
North Carolina’s Standards for Upgrading, ctd.
3. Judgmental upgrading
“[A] violation of a regulatory statute which governs
business activities . . . does not automatically
result in an unfair or deceptive trade practice
under that statute.’ For that reason, a violation
of a consumer protection statute may, in some
instances, constitute a per se violation of
[section 75-1.1].”
Fifth Third (N.C. Ct. App. 2011).
North Carolina’s Standards for Upgrading, ctd.
3. Judgmental upgrading – two standards in play
a. When the triggering violation states a detailed
conduct standard
E.g., Walker (N.C. 2007): Noted that the statute at
issue in Gray “defined in detail unfair methods of
setting claims and unfair and deceptive acts or
practices in the insurance industry, thereby
establishing the General Assembly's intent to
equate a violation of that statute with the more
general provision of § 75-1.1.”
North Carolina’s Standards for Upgrading, ctd.
3. Judgmental upgrading standards, ctd.
b. When the goals of the triggering violation overlap
with the goals of section 75-1.1
 Noble states that triggering violations are
upgraded “only where the regulatory statute
specifically defines and proscribes conduct which
is unfair or deceptive within the meaning of N.C.
Gen. Stat. § 75-1.1.”
 As one example, court in Noble cited a statute
that had only a similarity in goals to section 75-1.1
– no express reference to it.
North Carolina’s Standards for Upgrading, ctd.
 A Special Case: Violations of Regulations
 Harder or impossible to achieve upgrading
 Walker (N.C. 2007): “Although this Court has
previously held that violations of some statutes, such
as those concerning the insurance industry, can
constitute unfair and deceptive trade practices as a
matter of law, we decline to hold that a violation of a
licensing regulation is a UDTP as a matter of law.”
 But: Walker did imply twice that a violation of a
regulation could play a role in a section 75-1.1 claim
Some of the open issues
 What does the judgmental standard for
upgrading really require?
A detailed specification of prohibited conduct?
A similarity in goals between section 75-1.1
and the triggering statute?
Both?
 When a triggering violation does not
produce a per se violation, does it still
promote a violation? How?
“Reverse Per Se” Analysis
 Courts sometimes reason that a 75-1.1 claim fails
simply because a triggering claim failed
 Courts rarely ask whether there would be a 75-1.1
violation even in the absence of the other statutory
violation or tort
 But cf. High Country Arts (4th Cir. 1997): Although
unfair claims practices “constitute per se proof of an
unfair or deceptive trade practice under N.C. Gen.
Stat. § 75-1.1, failure to prove unfair claims
practices does not independently necessitate
judgment as a matter of law against a related claim
for unfair trade practices.”
Choice of Law in Possible
Section 75-1.1 Cases
Two general ways to decide choice-
of-law issues
Apply a choice-of-law provision in
a contract
Apply judge-made doctrines of
choice of law
The Effect of Choice-of-Law Clauses
 Courts have held that choice-of-law provisions do
not govern possible section 75-1.1 claims
 Section 75-1.1 is “separate and distinct from any
contractual relationship between plaintiff and
defendants.” United Virginia Bank (N.C. Ct. App. 1986).
 “The nature of the liability allegedly to be imposed by
[section 75-1.1] is ex delicto, not ex contractu. No
issue of contractual construction . . . is raised by this
case.” ITCO (4th Cir. 1983).
 But: The clauses at issue to date have not
expressly tried to cover extracontractual claims
How North Carolina’s Choice-of-Law Rules
Apply to Possible Section 75-1.1 Claims
 Traditional NC rule: lex loci deliciti
 Beginning in 1980s, Fourth Circuit and some North
Carolina Court of Appeals opinions began using the
“most significant relationship” test when a 75-1.1
claim was in prospect
 North Carolina Supreme Court has not resolved the
split
The “Most Significant Relationship” Test
 Factors the court considered in Andrew Jackson
Sales (N.C. Ct. App. 1984):
 Plaintiff was based in North Carolina
 Defendant’s home office and principal place of
business were located in South Carolina
 Plaintiff’s proposals to defendant were directed to,
received in, and accepted in South Carolina
 Four of the six stores identified in correspondence
between the parties were located in South Carolina
 The representations alleged to have been unfair and
deceptive were made in South Carolina
 Reaction to the broad conduct standard and
lucrative remedies under section 75-1.1?
Benefits and Drawbacks of Each Test
 Lex Loci
Generally easy to reply
More reproducible/predictable
But: Place of injury is sometimes debatable
 “Most Significant Relationship”
Looks to the big picture rather than formalism
Responsive to due-process concerns
But: Generates unpredictable results
 See New England Leather (4th Cir. 1991).
Practice Pointers in View of the
Unsettled Choice-of-Law Test
 Does the test make a difference?
 Argue the underlying policy concerns
Lack of notice
Consumer protection goals of section 75-1.1
Extraterritoriality Constraints on
Choice of Law
 Even if choice of law otherwise points to
section 75-1.1, due-process concerns can
trump this choice
 The “In” Porters (M.D.N.C. 1987): “Such a
sweeping, punitive cause of action should not
be given an extended extraterritorial reach,
lest notions of fairness be clipped.”
Extraterritoriality constraints,
ctd.
 The “In” Porters creates a two-part test:
There must be an “in-state injury to plaintiff
before plaintiff can state a valid unfair trade
claim”
Plaintiff’s North Carolina business
operations must be substantial for the
application of North Carolina substantive
law to comport with the Commerce Clause
and the Due Process Clause
Extraterritoriality constraints, ctd.
Later decisions qualify The “In” Porters.
See Verona (E.D.N.C. 2011); Ada Liss
(M.D.N.C. 2010).
Now two alternative routes to extraterritorial
application of section 75-1.1:
1.Substantial injury inside North Carolina, or
2.Culpable acts inside North Carolina.
Discuss among yourselves
 Decisions like The “In” Porters stem from
the vague conduct standard and lucrative
remedies under section 75-1.1
 What if courts addressed the conduct
standard directly?
Questions?

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Advanced Topics Under Section 75-1.1

  • 1. Advanced Topics Under Section 75-1.1 Matt Sawchak February 7, 2013
  • 2. Topics for Today Overview of section 75-1.1 The uncertain scope of “unfairness” liability Per se violations Choice of law
  • 4. Overview of N.C. Gen. Stat. § 75-1.1  First enacted in 1969  Part of a wave encouraged by the FTC  Key text: “Unfair methods of competition in or affecting commerce, and unfair or deceptive acts or practices in or affecting commerce, are declared unlawful.”  Private remedies: automatic treble damages, plus possible attorney fees
  • 5. Broad elements of 75-1.1 claim (1) unfair or deceptive act or practice (2) in or affecting commerce (3) proximate cause and injury
  • 6. Five categories of 75-1.1 claims Per se violations Unfair methods of competition Deceptive conduct Aggravated breaches of contract Direct unfairness
  • 7. What Is “Unfair” Under Section 75-1.1?
  • 8. Definitions of Unfairness  “Offends established public policy [or] is immoral, unethical, oppressive, unscrupulous, or substantially injurious to consumers”  “An inequitable assertion of its power or position”  “Coercive conduct”
  • 9. Definitions of Unfairness, ctd.  “Undermines the ethical standards and good faith dealings between parties engaged in business transactions”  Unfair “through the lens of equity”  “To be determined by all the facts and circumstances”
  • 10. Usual script of opinions in direct unfairness cases  Quote one of the above definitions  Summarize the facts  State conclusion: unfair or not unfair  No interweaving of law and facts
  • 11. Problems from current unfairness standard  Unpredictability  Inconsistent results  Research and advocacy devolve into fact matching (at best)  Encourages courts and defendants to sidestep section 75-1.1 if at all possible “In or affecting commerce” exemptions “Reverse per se” theories Choice of law
  • 12. Example of inconsistent results  “We cannot say that defendant’s padlocking procedures offend ‘established public policy’ or constitute a practice which is ‘immoral, unethical, oppressive, unscrupulous, or substantially injurious to consumers.’” Spinks v. Taylor (N.C. 1980).  Landlord’s attempt to collect rent on an unfit property “can be considered immoral, unethical, oppressive, unscrupulous, or substantially injurious to consumers.” Allen v. Simmons (N.C. Ct. App. 1990).
  • 13. Forward to the Past: Follow FTC Standards for Unfairness  Section 75-1.1 uses the text of FTC Act §5  Attorney General Robert Morgan specifically asked the General Assembly to adopt this language, to establish a connection to FTC standards and thus avoid vagueness  Section 75-1.1 “is patterned after section 5 of the Federal Trade Commission Act, and we look to federal case law for guidance in interpreting the statute.” Henderson (N.C. 1997); accord Johnson (N.C. 1980).
  • 14. FTC Standards for Unfairness  Where the adjectives came from: 1964 “Cigarette Rule”; see S&H (U.S. 1972):  First, consider whether the practice, “without necessarily having been previously considered unlawful, offends public policy as it has been established by statutes, the common law, or otherwise — whether, in other words, it is within at least the penumbra of some common-law, statutory, or other established concept of unfairness.”  Second, ask “whether [the practice] is immoral, unethical, oppressive, or unscrupulous.”  Third, consider whether the practice “causes substantial injury to consumers (or competitors or other businessmen).”
  • 15. FTC Standards for Unfairness  FTC’s 1980 Statement to Congress backs away from the Cigarette Rule. To qualify as unfair, an injury now  “must be substantial,”  “must not be outweighed by any offsetting consumer or competitive benefits that the sales practice also produces,” and  “must be an injury that consumers themselves could not reasonably have avoided.”  Later codified in FTC Act §5(n) in 1994
  • 16. A path forward  North Carolina law still calls for following FTC pronouncements  “Not reasonably avoidable” test pays attention to plaintiff’s options, not just defendant’s conduct  Test promotes more detailed analysis  FTC case law and pronouncements continue to develop this test
  • 17. For more details See Matthew W. Sawchak & Kip D. Nelson, Defining Unfairness in “Unfair Trade Practices,” 90 N.C. L. Rev. 2033 (2012).
  • 18. Per Se Violations of Section 75-1.1
  • 19. Key concepts Per se violation Triggering violations Statutes, regulations, torts Standards for upgrading
  • 20. Per se violations in other states  Nationwide menu of standards for upgrading is similar to the menu in NC  Two big areas of difference: Texas allows upgrading only when the triggering statute expressly refers to Texas’s section 5 analogue Illinois, Massachusetts, Idaho, Missouri, and Connecticut have statutes or AG regulations with express standards for upgrading
  • 21. North Carolina’s Standards for Upgrading 1. Express upgrading: The triggering authority explicitly refers to section 75-1.1 or to an unfair or deceptive practice (true in about 40 statutes)  E.g., N.C. Gen. Stat. § 75-38: “Upon a [qualifying disaster], it is prohibited and shall be a violation of G.S. 75 1.1‑ for any person to sell or rent or offer to sell or rent any goods or services which are consumed or used as a direct result of an emergency or which are consumed or used to preserve, protect, or sustain life, health, safety, or economic well being of persons or‑ their property with the knowledge and intent to charge a price that is unreasonably excessive under the circumstances.”
  • 22. North Carolina’s Standards for Upgrading, ctd. 2. Illusory per se violations: When the plaintiff, to achieve a “per se violation,” must (a) show the triggering violation and (b) still meet the regular conduct standard under section 75-1.1 See, e.g., Drouillard (N.C. Ct. App. 1992): “If a violation of the Trade Secrets Protection Act satisfies [the usual] three prong test [under section 75-1.1], it would be a violation of N.C. Gen. Stat. § 75-1.1.”
  • 23. North Carolina’s Standards for Upgrading, ctd. 3. Judgmental upgrading “[A] violation of a regulatory statute which governs business activities . . . does not automatically result in an unfair or deceptive trade practice under that statute.’ For that reason, a violation of a consumer protection statute may, in some instances, constitute a per se violation of [section 75-1.1].” Fifth Third (N.C. Ct. App. 2011).
  • 24. North Carolina’s Standards for Upgrading, ctd. 3. Judgmental upgrading – two standards in play a. When the triggering violation states a detailed conduct standard E.g., Walker (N.C. 2007): Noted that the statute at issue in Gray “defined in detail unfair methods of setting claims and unfair and deceptive acts or practices in the insurance industry, thereby establishing the General Assembly's intent to equate a violation of that statute with the more general provision of § 75-1.1.”
  • 25. North Carolina’s Standards for Upgrading, ctd. 3. Judgmental upgrading standards, ctd. b. When the goals of the triggering violation overlap with the goals of section 75-1.1  Noble states that triggering violations are upgraded “only where the regulatory statute specifically defines and proscribes conduct which is unfair or deceptive within the meaning of N.C. Gen. Stat. § 75-1.1.”  As one example, court in Noble cited a statute that had only a similarity in goals to section 75-1.1 – no express reference to it.
  • 26. North Carolina’s Standards for Upgrading, ctd.  A Special Case: Violations of Regulations  Harder or impossible to achieve upgrading  Walker (N.C. 2007): “Although this Court has previously held that violations of some statutes, such as those concerning the insurance industry, can constitute unfair and deceptive trade practices as a matter of law, we decline to hold that a violation of a licensing regulation is a UDTP as a matter of law.”  But: Walker did imply twice that a violation of a regulation could play a role in a section 75-1.1 claim
  • 27. Some of the open issues  What does the judgmental standard for upgrading really require? A detailed specification of prohibited conduct? A similarity in goals between section 75-1.1 and the triggering statute? Both?  When a triggering violation does not produce a per se violation, does it still promote a violation? How?
  • 28. “Reverse Per Se” Analysis  Courts sometimes reason that a 75-1.1 claim fails simply because a triggering claim failed  Courts rarely ask whether there would be a 75-1.1 violation even in the absence of the other statutory violation or tort  But cf. High Country Arts (4th Cir. 1997): Although unfair claims practices “constitute per se proof of an unfair or deceptive trade practice under N.C. Gen. Stat. § 75-1.1, failure to prove unfair claims practices does not independently necessitate judgment as a matter of law against a related claim for unfair trade practices.”
  • 29. Choice of Law in Possible Section 75-1.1 Cases
  • 30. Two general ways to decide choice- of-law issues Apply a choice-of-law provision in a contract Apply judge-made doctrines of choice of law
  • 31. The Effect of Choice-of-Law Clauses  Courts have held that choice-of-law provisions do not govern possible section 75-1.1 claims  Section 75-1.1 is “separate and distinct from any contractual relationship between plaintiff and defendants.” United Virginia Bank (N.C. Ct. App. 1986).  “The nature of the liability allegedly to be imposed by [section 75-1.1] is ex delicto, not ex contractu. No issue of contractual construction . . . is raised by this case.” ITCO (4th Cir. 1983).  But: The clauses at issue to date have not expressly tried to cover extracontractual claims
  • 32. How North Carolina’s Choice-of-Law Rules Apply to Possible Section 75-1.1 Claims  Traditional NC rule: lex loci deliciti  Beginning in 1980s, Fourth Circuit and some North Carolina Court of Appeals opinions began using the “most significant relationship” test when a 75-1.1 claim was in prospect  North Carolina Supreme Court has not resolved the split
  • 33. The “Most Significant Relationship” Test  Factors the court considered in Andrew Jackson Sales (N.C. Ct. App. 1984):  Plaintiff was based in North Carolina  Defendant’s home office and principal place of business were located in South Carolina  Plaintiff’s proposals to defendant were directed to, received in, and accepted in South Carolina  Four of the six stores identified in correspondence between the parties were located in South Carolina  The representations alleged to have been unfair and deceptive were made in South Carolina  Reaction to the broad conduct standard and lucrative remedies under section 75-1.1?
  • 34. Benefits and Drawbacks of Each Test  Lex Loci Generally easy to reply More reproducible/predictable But: Place of injury is sometimes debatable  “Most Significant Relationship” Looks to the big picture rather than formalism Responsive to due-process concerns But: Generates unpredictable results  See New England Leather (4th Cir. 1991).
  • 35. Practice Pointers in View of the Unsettled Choice-of-Law Test  Does the test make a difference?  Argue the underlying policy concerns Lack of notice Consumer protection goals of section 75-1.1
  • 36. Extraterritoriality Constraints on Choice of Law  Even if choice of law otherwise points to section 75-1.1, due-process concerns can trump this choice  The “In” Porters (M.D.N.C. 1987): “Such a sweeping, punitive cause of action should not be given an extended extraterritorial reach, lest notions of fairness be clipped.”
  • 37. Extraterritoriality constraints, ctd.  The “In” Porters creates a two-part test: There must be an “in-state injury to plaintiff before plaintiff can state a valid unfair trade claim” Plaintiff’s North Carolina business operations must be substantial for the application of North Carolina substantive law to comport with the Commerce Clause and the Due Process Clause
  • 38. Extraterritoriality constraints, ctd. Later decisions qualify The “In” Porters. See Verona (E.D.N.C. 2011); Ada Liss (M.D.N.C. 2010). Now two alternative routes to extraterritorial application of section 75-1.1: 1.Substantial injury inside North Carolina, or 2.Culpable acts inside North Carolina.
  • 39. Discuss among yourselves  Decisions like The “In” Porters stem from the vague conduct standard and lucrative remedies under section 75-1.1  What if courts addressed the conduct standard directly?