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  1. 1. To whom it may concern, We are pleased to confirm that, on 19 December 2014, Ernest Miles successfully completed our Event and hospitality management e-learning course. Ernest Miles graduated with a Distinction grade. The course consists of 60 study hours and is part of Eventtrix suite of e-learning opportunities. The course educational excellence is assured through accreditation from International Council for Online Educational Standards. The course includes study content with practical examples, and exams. There are a total of 7 modules. Topics covered by the course include: Principles of Event Management & Roles of Event Manager Types of Events Working with Clients incl. understanding client needs, preparing event proposals, signing contracts Steps for planning an Event incl. budgets, venues, food and beverages, transportation, speakers General Etiquette and Protocol incl. invitations, dress codes, table settings and seating arrangements, greeting etiquette Day of the Event and Post Event Evaluation We congratulate Ernest Miles on completing Event and hospitality management course and wish him every success in his future career. Kind Regards,