1. Erving
Edison Jr
……………………………………..
3220 Scotch Creek Rd, Coppell, TX 75019 – unit#217| (H) 3233276382 | edison.ejr@icloud.com
To whom it may concern,
I am a student at Arizona State University majoring in BIS/ Philosophy & Psychology. I
have been in many positions that have allowed me to understand the workforce on all if
not several levels. Each job is different, but one thing remains the same, and that’s
attitude.
I can provide:
 An honest and professional demeanor.
 Reliability and efficiency.
 Perspective.
 Ability to follow instructions with poise, while maintaining a leadership mentality.
Sincerely,
Erving L. Edison Jr.

2. ERVING EDISON JR
________________________________________________________________________
3220 Scotch Creek Rd, Coppell, TX 75019 Cell: 3233276382 edison.ejr@icloud.com
ProfessionalSummary
Highly motivated, passionate customer service associate dedicated to ensuring
complacency. Committed to personal growth and grade a assistance. Eleven years’
experience in the customer satisfaction and services field. Fluid ease when dealing with
consumers.
Skills
 Ability to lift heavy objects
 Mac OSX
 Windows
 Logic 9
 Comic Life
 Diverse Brand Knowledge Retention
 Musician
 Painter
 Critical Thinking
 Outstanding Social Skills
Work History
Dietary Assistant, 08/2015 to 03/2016
River Oaks Legend Senior Living – 1530 E Sandy Lake Rd | Coppell, TX 75019
 Kitchen Management- My main objective goals for the day were providing clean crisp
food-wear utensils for the occupants. My second objective was to bus tables, and my
third objective was ensuring deliveries were accounted for and stored properly.
 Time Management Skills- Three shifts throughout the day with only a certain time in
between to get the dishes done.
 Communication Skills- Daily interactions with chefs, food runners, residents and
management.
 Mentor- Trained replacement dietary assistant.
 Meetings- Primary concerns restocking soap for the machine, and inventory.
Customer Service Rep, 09/2013 to 01/2014
State Farm Corporation – 80 E Rio Salado Pkwy,Tempe, AZ 85281
 High energy response team- received calls from accident victims in a fast paced
environment.
 Customer service professional- Handled customer concerns, complaints, transfers,tows,
possessed empathy skills, and showed patience and flexibility.
 Phone Etiquette- showed poise while maintaining professionalism and a calm demeanor,
while usually frantic accident victims dealt with outside situations.
 Education Maintenance- attended frequent reviews, daily meetings, and infrequent
training sessions.

3. Intern, 11/2012 to 05/2013,
E-World Entertainment – mockingbird lane
 Cold Calling- Made phone calls to prospective vendors, radio stations, clothing
companies, and prospective investors.
 Public Relations- Scouted artists and attended events and on behalf of the brand.
 Artist- Painted inside of studio
 Tourist- Provided tours
 Key holder
Team Member/Associate, 10/2010 to 1/2011
Victoria’s Secret- The Domain, 11410 Century Oaks Terrace,Austin, TX 78758
 Morning Shift- Unbox apparel, sort, and tag. Fill drawers appropriately. According to
size and color.
 Replenish- Stock emptying areas as needed.
 Backroom- Bring floor associates specific items as called for, maintaining cleanliness,
organizing, and assisting customers over the phone and while on the floor.
 Brand Guiding- Reorganizing entire store when new products and sales become
available.
 Inventory- Create a complete list of items and goods in stock.
Team Member/Associate, 04/2009 to 7/2010
Victoria’s Secret- Scottsdale Fashion Square, 7014 E Camelback Rd, Scottsdale, AZ,
85281
 Morning Shift- Unbox apparel, sort, and tag. Fill drawers appropriately. According to
size and color.
 Replenish- Stock emptying areas as needed.
 Backroom- Bring floor associates specific items as called for, maintaining cleanliness,
organizing, and assisting customers over the phone and while on the floor.
 Brand Guiding- Reorganizing entire store as when products and sales become available.
 Inventory- Create a complete list of items and goods in stock.
Babysitter, 2007 to 2008
David A. Marshall, Mary-Anne Marshall- Apache Junction, AZ
 Responsibility- Prepare food, care for, including changing, finding age
appropriate television shows, sticking to napping scheduling for a toddler.
Delivery Driver, 2007 to 2008
Monarchs Flowers- 3306 S. McClintock Dr. Tempe, AZ, 85282
 Drive flowers to residential and corporate locations during the holidays in a
timely manner.
Truck Driver, 2005 to current
E-Magic Trucking- 11307 Southwest Blvd Los Angeles, CA, 90044
 Deliver stock to homes.

4. Education
High School Diploma: 2005
SouthWest Middle College High – 1600 W. Imperial Hwy. Los Angeles CA 90047
Arizona State University: Mill Ave & University Dr. Tempe AZ 85287
School of Letters & Sciences (Bachelors) of Interdisciplinary Studies
Some Courses Completed
Accomplishments
Senior Class President: Los Angeles Southwest Middle College High School – 2005
Pledge Class President: Arizona State University Fraternity Delta Sigma Phi - 2009
History Student of the Year – 1999
State Farm Customer Service Certification - 2013