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Occupational
Stress
R.GNANESHWARI
Introduction
Definition
Occupational stress “is the response people may have
when presented with work demands and pressures that
are not matched to their knowledge and abilities and
which challenge their ability to cope”
 Stressor- an event or set of conditions that cause stress
response
 Stress- body’s physiological response
 Strain-body’s longer term reaction to chronic stress
Sources of stress at work
Intrinsic to job
• Work
overload
• Time pressure
Role in
organization
• Role
ambiguity
• Role conflict
Career
development
• Lack of job
security
• promotions
Relationship at
work
• Delegation
responsibility
• Superior
subordinate
Org. structure &
climate
• Lack in decision
making
• Effective
coordination
Causes
 Low salaries
 Heavy workloads
 Job security
 Work/life balance
 Extra time
 Unrealistic job expectations
 Managers inability to recognize & solution for stress
 Lack of opportunity for growth and advancement
How Stress Affect You.?
Physical Symptoms
 Headaches
 Stomach Problem
 Eating Disorder
 Fatigue
 Muscle Ache
Psychological &
behavioral
 Anxiety
 Irritability
 Low Morale
 Depression Alcohol &
Drug Use
 Feeling Powerless
If Exposure To Stressors
Continues
Physical Condition
 Heart Disease
 Stroke
 Diabetes
 Asthma
 Immune System
Dysfunction
Psychological &
behavioral
 Serious depression
 Suicidal behavioral
 Domestic violence
 Alcohol abuse
 Burnout
 Unmotivated
Overall effects…..
 Disability and Accidents
 Workers' Compensation
Claims
 Absenteeism
 Presenteeism
 Less productivity
 Financial return
Gender Influence
 Both men and women are prone to same amount of stressors
at workplace
 But the influence of stress is more upon females.
Causes of Stress in Women
 Dual responsibilities of professional as well as family life
 Decimation on basis of gender at workplace
 Inability to take up better or different jobs due to family
pressure
 Mentally weak
 Harassments
Managing the Occupational
Stress
 New Technology
 Shift Work
 Working Conditions
 Queen Bee
Syndrome
 Deadlines
 Commuting to Work
 Job Satisfaction
 Job Security
 Boredom
 Being the Boss
 Accepting New Jobs
 Longer Working
Hours
 Lack of Enthusiasm
Methods to Combat
Occupational Stress
Individual Basis
 Balance between work and family or personal life
 Create support network of friends and coworkers and talk
out openly
 Maintain relaxed and positive outlook/attitude
 Have realistic expectations
 Have a balanced diet
 Practice relaxation and meditation
 Have thorough medical check up at frequent intervals
Corporate Basis
 Praise and appraisals for employees.
 Opportunities for career development
 Talk to individual employees, if possible or else to
their first supervisors
 Carry on group discussions with employees
 Measure employee perceptions of job, working
conditions, stress, satisfaction for the employees
 Analyze the data and identify the problem
 Find out remedial measures
Stress in work place

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Stress in work place

  • 2. Introduction Definition Occupational stress “is the response people may have when presented with work demands and pressures that are not matched to their knowledge and abilities and which challenge their ability to cope”  Stressor- an event or set of conditions that cause stress response  Stress- body’s physiological response  Strain-body’s longer term reaction to chronic stress
  • 3. Sources of stress at work Intrinsic to job • Work overload • Time pressure Role in organization • Role ambiguity • Role conflict Career development • Lack of job security • promotions Relationship at work • Delegation responsibility • Superior subordinate Org. structure & climate • Lack in decision making • Effective coordination
  • 4. Causes  Low salaries  Heavy workloads  Job security  Work/life balance  Extra time  Unrealistic job expectations  Managers inability to recognize & solution for stress  Lack of opportunity for growth and advancement
  • 5. How Stress Affect You.? Physical Symptoms  Headaches  Stomach Problem  Eating Disorder  Fatigue  Muscle Ache Psychological & behavioral  Anxiety  Irritability  Low Morale  Depression Alcohol & Drug Use  Feeling Powerless
  • 6. If Exposure To Stressors Continues Physical Condition  Heart Disease  Stroke  Diabetes  Asthma  Immune System Dysfunction Psychological & behavioral  Serious depression  Suicidal behavioral  Domestic violence  Alcohol abuse  Burnout  Unmotivated
  • 7. Overall effects…..  Disability and Accidents  Workers' Compensation Claims  Absenteeism  Presenteeism  Less productivity  Financial return
  • 8. Gender Influence  Both men and women are prone to same amount of stressors at workplace  But the influence of stress is more upon females. Causes of Stress in Women  Dual responsibilities of professional as well as family life  Decimation on basis of gender at workplace  Inability to take up better or different jobs due to family pressure  Mentally weak  Harassments
  • 9. Managing the Occupational Stress  New Technology  Shift Work  Working Conditions  Queen Bee Syndrome  Deadlines  Commuting to Work  Job Satisfaction  Job Security  Boredom  Being the Boss  Accepting New Jobs  Longer Working Hours  Lack of Enthusiasm
  • 10. Methods to Combat Occupational Stress Individual Basis  Balance between work and family or personal life  Create support network of friends and coworkers and talk out openly  Maintain relaxed and positive outlook/attitude  Have realistic expectations  Have a balanced diet  Practice relaxation and meditation  Have thorough medical check up at frequent intervals
  • 11. Corporate Basis  Praise and appraisals for employees.  Opportunities for career development  Talk to individual employees, if possible or else to their first supervisors  Carry on group discussions with employees  Measure employee perceptions of job, working conditions, stress, satisfaction for the employees  Analyze the data and identify the problem  Find out remedial measures