Happy National Customer Service Week! National Customer Service Week was started by the International Customer Service Association (ICSA) in order to set aside time to recognize customer service professionals who work hard to create a positive experience for our customers. It’s a chance to plan fun events and reflect on successes and celebrate accomplishments. Here at Esker, we'd like to thank customer service professionals by sharing a few inspiring quotes.
4. Our customers and the word of mouth
they’ve spread about Zappos have been
the biggest reasons for our success. We
realize that and are focused on
continually doing whatever we can to
improve their experience.
NICK SWINMUM
FOUNDER, ZAPPOS
8. If you do build a
great experience,
customers tell
each other about
that. Word of
mouth is very
powerful.
Jeff Bezos
CEO, Amazon.com
9. Even your most
loyal customers
always have a
choice about where
to take their
business.
MARILYN SUTTLE
AUTHOR
10. You’ve got to start with the
customer experience and work
back toward the technology – not
the other way around.
STEVE JOBS
CO-FOUNDER, APPLE, INC.
11. Happy Customer Service Week
Ready to create world-class customer service? Take the next step…
Learn More & Download
Download our workbook
to learn how automation
drives customer service
excellence!