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9 Inspiring Quotes About Customer Service

Happy National Customer Service Week! National Customer Service Week was started by the International Customer Service Association (ICSA) in order to set aside time to recognize customer service professionals who work hard to create a positive experience for our customers. It’s a chance to plan fun events and reflect on successes and celebrate accomplishments. Here at Esker, we'd like to thank customer service professionals by sharing a few inspiring quotes.

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9 Inspiring Quotes About Customer Service

  1. 1. 9 Inspiring Quotes About Customer Service SHARED WITH YOU BY ESKER, INC.
  2. 2. The goal as a company is to have customer service that is not just the best but legendary. SAM WALTON FOUNDER, WAL-MART
  3. 3. Your most unhappy customers are your greatest source of learning. BILL GATES FOUNDER, MICROSOFT
  4. 4. Our customers and the word of mouth they’ve spread about Zappos have been the biggest reasons for our success. We realize that and are focused on continually doing whatever we can to improve their experience. NICK SWINMUM FOUNDER, ZAPPOS
  5. 5. Every business is built on friendship. JAMES CASH PENNEY FOUNDER, J.C. PENNEY
  6. 6. The customer’s perception is your reality. Kate Zabriskie Author
  7. 7. Make a customer, not a sale. KATHERINE BARCHETTI
  8. 8. If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. Jeff Bezos CEO,
  9. 9. Even your most loyal customers always have a choice about where to take their business. MARILYN SUTTLE AUTHOR
  10. 10. You’ve got to start with the customer experience and work back toward the technology – not the other way around. STEVE JOBS CO-FOUNDER, APPLE, INC.
  11. 11. Happy Customer Service Week Ready to create world-class customer service? Take the next step… Learn More & Download Download our workbook to learn how automation drives customer service excellence!