15. Re-Focus on
Strategic Issues
Redefining HR role at the corporate and business unit level from one of primarily
administrator to business partners, with key role in developing people and building
capabilities for the organization
Introduction of Centers
of Excellence
Development of an organizational model for supplying centralized and specialized
human resources on operational tasks and projects
Implementation of
Shared Services Model
Implementation or planning for the adoption of a shared services model that would
provide more efficient and standard transactional type of services
Outsourcing of
Applicable Activities
Handing-over the responsibility of conducting select activities to external parties who
typically possess advantages in some value levers, such as experience and speed of
execution, scale, access to financing, and access to proprietary systems and tools
Migration Into e-HR
Using technology to provide HR services with a goal to increase ‘Employee Self-
Service’ and enabling users to interact directly with their human resource data
Culture Change
Catalyst and Leadership
Playing a leading role in developing, institutionalizing, and conducting cultural change
programs that support the strategic objectives of the organization
1
2
3
4
5
6
HR Trends and Best Practices Can Be Summarized Along Six Major Dimensions…
16. HR Trends- Major Dimensions
Best Practices
Introduction of Centers
of Excellence
2 Development of an organizational model for supplying centralized and specialized
human resources on operational tasks and projects
Implementation of
Shared Services Model
3 Implementation or planning for the adoption of a shared services model that would
provide more efficient and standard transactional type of services
Outsourcing of
Applicable Activities
4 Handing-over the responsibility of conducting select activities to external parties
who typically possess advantages in some value levers, such as experience and speed
of execution, scale, access to financing, and access to proprietary systems and tools
Migration Into e-HR
Using technology to provide HR services with a goal to increase ‘Employee Self-
Service’ and enabling users to interact directly with their human resource data
Culture Change
Catalyst and Leadership
6
Playing a leading role in developing, institutionalizing, and conducting cultural
change programs that support the strategic objectives of the organization
Re-Focus on
Strategic Issues
1 Redefining HR role at the corporate and business unit level from one of primarily
administrator to business partners, with key role in developing people and building
capabilities for the organization
5