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ملتقى 2016 - اليوم الثاني: Systematic Design: Design Thinking Meets System Theory

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ملتقى التميز المؤسسي 2016

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ملتقى 2016 - اليوم الثاني: Systematic Design: Design Thinking Meets System Theory

  1. 1. systemic design: design thinking meets systems theory 24 February 2016Excellence Dayz, Riyadh
  2. 2. What do designers do? Complexity and simplicity Systems thinking Design thinking How do they match? 2
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  6. 6. Wicked Problems: “a class of social system problems, which are ill-formulated, where the information is confusing, where there are many clients and decision makers with conflicting values and where the ramifications in the whole system are thoroughly confusing.” Rittel, 1974
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  9. 9. Systems thinking Interventions have unintended consequences. Failure happens. There are multiple disciplines and perspectives Operating characteristics change dynamically. Complexity comes from socio-technical interactions. 10
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  13. 13. Design thinking: “a human- centered innovation process that emphasizes observation, collaboration, fast learning, visualization of ideas, rapid concept prototyping, and concurrent business analysis, which ultimately influences innovation and business strategy.” Thomas Lockwood, DMI President
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  15. 15. How do designers think? People-centered Experimenting Questioning Visualising 16
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