SlideShare a Scribd company logo
1 of 47
AUDIENCE SPOKEN THE HAS
@jkrohrs @mostew
SPECIAL THANKS TO: @RAZORFISH
SPECIAL THANKS TO: @HOLLERADO
#ETSFF
93% ARE SUBSCRIBERS
42% ARE FANS
5% ARE FOLLOWERS
“FOR mE, THE BEST THING ABOUT EMAIL AS A COMMUNICATION TOOL IS ITS EFFICIENCY. IT’S QUICK, SIMPLE, AND CAN BE DONE ON YOUR TERMS.”
“I'm happy to provide an email address if I can see a direct value of me getting emails from the brand or company. On the other hand, I'm reluctant to share my email address if the benefits are vague -- when they just say ‘sign up to receive our newsletter.’”
“I feel more connected with friends and acquaintances who post their photos or about the events happening in their lives.  It’s fun!”
“I become a fan when I love a company’s product and want to show support.”
“Twitter is what you make of it. If you follow interesting people [or brands] it’s interesting. If you don’t it’s boring.”
“Anything that’s fast- paced makes sense on Twitter.”
“If after two or three emails there isn’t anything relevant or exciting enough for me, I unsubscribe myself.”
“I hate it when I get emails from companies who bought bulk lists of addresses and send their marketing news without me asking for it.”
“I hate when brands think of Facebook interactions as an opportunity for sending advertising messages.”
51% LOVE    40% HATE MARKETING POSTS ON FB
“Right now I think Facebook is the best place for deals.  A lot of companies are giving away free stuff just to get you to become a fan.”
“It’s not that the companies I was following on Twitter did anything wrong. I didn’t stop following them, per se, I just stopped using Twitter.”
“Facebook is community, Twitter is news, the webpage is the hard cold facts and email is a balanced mix of all of them.”
“I carry my smart phone with me everywhere. I feel naked without it.”
MARKETERS ≠ NORMAL  SFF≠ RO-SHAM-BO RELEVANCE =WECARE WECARE= VALUE FANS WANT FUN FANS USE EMAIL MOBILE = PLATFORM TWITTER INFLUENCES FREQUENCY CAN KILL INTEGRATETHE PARTS
www.exacttarget.com/sff
COMING LATE MARCH!
www.exacttarget.com/hubinaction
AUDIENCE SPOKEN THE HAS #ETSFF @jkrohrs @mostew

More Related Content

What's hot

Social media revisited unbranded
Social media revisited   unbrandedSocial media revisited   unbranded
Social media revisited unbranded
Damien Smith
 
Virtual volunteers and social media 1
Virtual volunteers and social media 1Virtual volunteers and social media 1
Virtual volunteers and social media 1
Mar Dixon
 
Virtual volunteers and social media - Mar Dixon #Frivillig2.0
Virtual volunteers and social media - Mar Dixon #Frivillig2.0Virtual volunteers and social media - Mar Dixon #Frivillig2.0
Virtual volunteers and social media - Mar Dixon #Frivillig2.0
Michel Steen-Hansen
 
10 Things Journalists Hate About PR Professionals
10 Things Journalists Hate About PR Professionals10 Things Journalists Hate About PR Professionals
10 Things Journalists Hate About PR Professionals
Barbara Nixon
 
Social media vs social network
Social media vs social networkSocial media vs social network
Social media vs social network
Scharly
 
Social Media Tips In A Non-Deletable World
Social Media Tips In A Non-Deletable WorldSocial Media Tips In A Non-Deletable World
Social Media Tips In A Non-Deletable World
Tricia Lawrence
 

What's hot (19)

Effects of Asking for Telephone Numbers on Survey Honesty
Effects of Asking for Telephone Numbers on Survey HonestyEffects of Asking for Telephone Numbers on Survey Honesty
Effects of Asking for Telephone Numbers on Survey Honesty
 
Social media revisited unbranded
Social media revisited   unbrandedSocial media revisited   unbranded
Social media revisited unbranded
 
Social media trends for teens- what you need to know vs. what you thought you...
Social media trends for teens- what you need to know vs. what you thought you...Social media trends for teens- what you need to know vs. what you thought you...
Social media trends for teens- what you need to know vs. what you thought you...
 
Virtual volunteers and social media 1
Virtual volunteers and social media 1Virtual volunteers and social media 1
Virtual volunteers and social media 1
 
Virtual volunteers and social media - Mar Dixon #Frivillig2.0
Virtual volunteers and social media - Mar Dixon #Frivillig2.0Virtual volunteers and social media - Mar Dixon #Frivillig2.0
Virtual volunteers and social media - Mar Dixon #Frivillig2.0
 
BC AMA Vision Conference Social Media Loud Table with Shane Gibson
BC AMA Vision Conference Social Media Loud Table with Shane GibsonBC AMA Vision Conference Social Media Loud Table with Shane Gibson
BC AMA Vision Conference Social Media Loud Table with Shane Gibson
 
10 Things Journalists Hate About PR Professionals
10 Things Journalists Hate About PR Professionals10 Things Journalists Hate About PR Professionals
10 Things Journalists Hate About PR Professionals
 
Mythbusting Admissions: Where Prospects and Professionals Agree, and Disagree...
Mythbusting Admissions: Where Prospects and Professionals Agree, and Disagree...Mythbusting Admissions: Where Prospects and Professionals Agree, and Disagree...
Mythbusting Admissions: Where Prospects and Professionals Agree, and Disagree...
 
A Guide to the Social Media Cocktail Party by Erica Ehm.
A Guide to the Social Media Cocktail Party by Erica Ehm.A Guide to the Social Media Cocktail Party by Erica Ehm.
A Guide to the Social Media Cocktail Party by Erica Ehm.
 
Social media vs social network
Social media vs social networkSocial media vs social network
Social media vs social network
 
Why Brands are Losing at Social Engagement
Why Brands are Losing at Social Engagement Why Brands are Losing at Social Engagement
Why Brands are Losing at Social Engagement
 
Edf 4800 module 9
Edf 4800 module 9Edf 4800 module 9
Edf 4800 module 9
 
Brush Up On Your Social Selling Skills
Brush Up On Your Social Selling SkillsBrush Up On Your Social Selling Skills
Brush Up On Your Social Selling Skills
 
Facebook marketing
Facebook marketingFacebook marketing
Facebook marketing
 
Social Selling is all about Building Equity
Social Selling is all about Building Equity Social Selling is all about Building Equity
Social Selling is all about Building Equity
 
Yes, I DO Mind the Gap
Yes, I DO Mind the GapYes, I DO Mind the Gap
Yes, I DO Mind the Gap
 
Agung Volcano - How to communicate about it and how to bounce back even stron...
Agung Volcano - How to communicate about it and how to bounce back even stron...Agung Volcano - How to communicate about it and how to bounce back even stron...
Agung Volcano - How to communicate about it and how to bounce back even stron...
 
Social Media Tips In A Non-Deletable World
Social Media Tips In A Non-Deletable WorldSocial Media Tips In A Non-Deletable World
Social Media Tips In A Non-Deletable World
 
Question 5
Question 5Question 5
Question 5
 

Viewers also liked

Social Media Marketing: 27 Awesome Stats, Soundbites and Slides
Social Media Marketing: 27 Awesome Stats, Soundbites and SlidesSocial Media Marketing: 27 Awesome Stats, Soundbites and Slides
Social Media Marketing: 27 Awesome Stats, Soundbites and Slides
HubSpot
 

Viewers also liked (11)

Liberalism fellowshiphallsandentertainment
Liberalism fellowshiphallsandentertainmentLiberalism fellowshiphallsandentertainment
Liberalism fellowshiphallsandentertainment
 
Culture: Leading in a Diverse Church (ANLI)
Culture: Leading in a Diverse Church (ANLI)Culture: Leading in a Diverse Church (ANLI)
Culture: Leading in a Diverse Church (ANLI)
 
Technology and Religion
Technology and Religion Technology and Religion
Technology and Religion
 
15 Social Media Statistics to Share with Your Senior Business Leader
15 Social Media Statistics to Share with Your Senior Business Leader 15 Social Media Statistics to Share with Your Senior Business Leader
15 Social Media Statistics to Share with Your Senior Business Leader
 
Session 5 - Media, Arts and Entertainment
Session 5 - Media, Arts and EntertainmentSession 5 - Media, Arts and Entertainment
Session 5 - Media, Arts and Entertainment
 
Session 7 Action Items for Each Cultural Mountain
Session 7 Action Items for Each Cultural MountainSession 7 Action Items for Each Cultural Mountain
Session 7 Action Items for Each Cultural Mountain
 
Social Media Marketing: 27 Awesome Stats, Soundbites and Slides
Social Media Marketing: 27 Awesome Stats, Soundbites and SlidesSocial Media Marketing: 27 Awesome Stats, Soundbites and Slides
Social Media Marketing: 27 Awesome Stats, Soundbites and Slides
 
India Social Media Study 2009
India Social Media Study 2009India Social Media Study 2009
India Social Media Study 2009
 
130 stats about the 7 social media trends dominating 2015
130 stats about the 7 social media trends dominating 2015130 stats about the 7 social media trends dominating 2015
130 stats about the 7 social media trends dominating 2015
 
Digital in 2017: Northern America
Digital in 2017: Northern AmericaDigital in 2017: Northern America
Digital in 2017: Northern America
 
Digital in 2017 Global Overview
Digital in 2017 Global OverviewDigital in 2017 Global Overview
Digital in 2017 Global Overview
 

Similar to The Audience Has Spoken - Social Media Marketing Stats and Research

FLVS Social Media CODiE Presentation
FLVS Social Media CODiE PresentationFLVS Social Media CODiE Presentation
FLVS Social Media CODiE Presentation
Michelle Nguyen
 
The NEW Way to Win Friends & Influence People (social media in events)
The NEW Way to Win Friends & Influence People (social media in events)The NEW Way to Win Friends & Influence People (social media in events)
The NEW Way to Win Friends & Influence People (social media in events)
Lara McCulloch-Carter
 
Social Media Narrative Assignment
Social Media Narrative AssignmentSocial Media Narrative Assignment
Social Media Narrative Assignment
Alexis Daman
 

Similar to The Audience Has Spoken - Social Media Marketing Stats and Research (20)

Social-Media Site Satisfaction and Attitudes
Social-Media Site Satisfaction and AttitudesSocial-Media Site Satisfaction and Attitudes
Social-Media Site Satisfaction and Attitudes
 
Why Facebook Communities Cannot Work for Your Brand?
Why Facebook Communities Cannot Work for Your Brand?Why Facebook Communities Cannot Work for Your Brand?
Why Facebook Communities Cannot Work for Your Brand?
 
How to use Facebook with your 4-H Club
How to use Facebook with your 4-H ClubHow to use Facebook with your 4-H Club
How to use Facebook with your 4-H Club
 
How To Facebook
How To FacebookHow To Facebook
How To Facebook
 
CONNECT: Facebook (CADCA)
CONNECT: Facebook (CADCA)CONNECT: Facebook (CADCA)
CONNECT: Facebook (CADCA)
 
Social Media Marketing Boost.pdf
Social Media Marketing Boost.pdfSocial Media Marketing Boost.pdf
Social Media Marketing Boost.pdf
 
Cultural Movement Presentation
Cultural Movement PresentationCultural Movement Presentation
Cultural Movement Presentation
 
FLVS Social Media CODiE Presentation
FLVS Social Media CODiE PresentationFLVS Social Media CODiE Presentation
FLVS Social Media CODiE Presentation
 
The Daily Jewels
The Daily JewelsThe Daily Jewels
The Daily Jewels
 
Networking
NetworkingNetworking
Networking
 
Yes I DO Mind the Gap
Yes I DO Mind the GapYes I DO Mind the Gap
Yes I DO Mind the Gap
 
An easy way to tell if you're a social media idiot
An easy way to tell if you're a social media idiotAn easy way to tell if you're a social media idiot
An easy way to tell if you're a social media idiot
 
The NEW Way to Win Friends & Influence People (social media in events)
The NEW Way to Win Friends & Influence People (social media in events)The NEW Way to Win Friends & Influence People (social media in events)
The NEW Way to Win Friends & Influence People (social media in events)
 
How to use Facebook to Network and find a job!
How to use Facebook to Network and find a job!How to use Facebook to Network and find a job!
How to use Facebook to Network and find a job!
 
B2C Social Media Isn't Rocket Science
B2C Social Media Isn't Rocket ScienceB2C Social Media Isn't Rocket Science
B2C Social Media Isn't Rocket Science
 
The social profile
The social profileThe social profile
The social profile
 
Q2!
Q2!Q2!
Q2!
 
Social media-for-small-businesses
Social media-for-small-businessesSocial media-for-small-businesses
Social media-for-small-businesses
 
Social Media Narrative Assignment
Social Media Narrative AssignmentSocial Media Narrative Assignment
Social Media Narrative Assignment
 
Social Media For Non-Profits
Social Media For Non-ProfitsSocial Media For Non-Profits
Social Media For Non-Profits
 

More from Salesforce Marketing Cloud

More from Salesforce Marketing Cloud (20)

Salesforce Marketing Cloud Partner Webinar: A New Twist on Growing Your List!
Salesforce Marketing Cloud Partner Webinar: A New Twist on Growing Your List! Salesforce Marketing Cloud Partner Webinar: A New Twist on Growing Your List!
Salesforce Marketing Cloud Partner Webinar: A New Twist on Growing Your List!
 
#CNX14 - Journey Builder - The New App Experience
#CNX14 - Journey Builder - The New App Experience#CNX14 - Journey Builder - The New App Experience
#CNX14 - Journey Builder - The New App Experience
 
#CNX14 - Using Ruby for Reliability, Consistency, and Speed
#CNX14 - Using Ruby for Reliability, Consistency, and Speed#CNX14 - Using Ruby for Reliability, Consistency, and Speed
#CNX14 - Using Ruby for Reliability, Consistency, and Speed
 
#CNX14 - Dive Deep into the ExactTarget Fuel APIs
#CNX14 - Dive Deep into the ExactTarget Fuel APIs#CNX14 - Dive Deep into the ExactTarget Fuel APIs
#CNX14 - Dive Deep into the ExactTarget Fuel APIs
 
#CNX14 - Building Killer Apps - Moving Beyond Transactions to Experiences
#CNX14 - Building Killer Apps - Moving Beyond Transactions to Experiences#CNX14 - Building Killer Apps - Moving Beyond Transactions to Experiences
#CNX14 - Building Killer Apps - Moving Beyond Transactions to Experiences
 
#CNX14 - How Node.js Will Change Your Team
#CNX14 - How Node.js Will Change Your Team#CNX14 - How Node.js Will Change Your Team
#CNX14 - How Node.js Will Change Your Team
 
#CNX14 - Build, Deploy and Scale Customer Apps Quickly
#CNX14 - Build, Deploy and Scale Customer Apps Quickly#CNX14 - Build, Deploy and Scale Customer Apps Quickly
#CNX14 - Build, Deploy and Scale Customer Apps Quickly
 
#CNX14 - Accelerate Pipeline with Pardot: The Salesforce B2B Marketing Automa...
#CNX14 - Accelerate Pipeline with Pardot: The Salesforce B2B Marketing Automa...#CNX14 - Accelerate Pipeline with Pardot: The Salesforce B2B Marketing Automa...
#CNX14 - Accelerate Pipeline with Pardot: The Salesforce B2B Marketing Automa...
 
#CNX14 - Intro to Force
#CNX14 - Intro to Force#CNX14 - Intro to Force
#CNX14 - Intro to Force
 
#CNX14 - Building Enterprise Mobile Apps With Salesforce1
#CNX14 - Building Enterprise Mobile Apps With Salesforce1#CNX14 - Building Enterprise Mobile Apps With Salesforce1
#CNX14 - Building Enterprise Mobile Apps With Salesforce1
 
#CNX14 - Disruption Panel
#CNX14 - Disruption Panel#CNX14 - Disruption Panel
#CNX14 - Disruption Panel
 
#CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive E...
#CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive E...#CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive E...
#CNX14 - Get Started with Mobile Marketing: Email, SMS, Push and Responsive E...
 
#CNX14 - Personalized Experiences: Web & Email Customization Made Easy
#CNX14 - Personalized Experiences: Web & Email Customization Made Easy#CNX14 - Personalized Experiences: Web & Email Customization Made Easy
#CNX14 - Personalized Experiences: Web & Email Customization Made Easy
 
#CNX14 - The Power to Predict: The How-To's of Personalized Content
#CNX14 - The Power to Predict: The How-To's of Personalized Content#CNX14 - The Power to Predict: The How-To's of Personalized Content
#CNX14 - The Power to Predict: The How-To's of Personalized Content
 
#CNX14 - Make Audiences the Center of Your Advertising for Greater Performance
#CNX14 - Make Audiences the Center of Your Advertising for Greater Performance#CNX14 - Make Audiences the Center of Your Advertising for Greater Performance
#CNX14 - Make Audiences the Center of Your Advertising for Greater Performance
 
#CNX14 - Social Listening: From Getting Started to Executing at Scale
#CNX14 - Social Listening: From Getting Started to Executing at Scale#CNX14 - Social Listening: From Getting Started to Executing at Scale
#CNX14 - Social Listening: From Getting Started to Executing at Scale
 
#CNX14 - Great Customer Service is Great Marketing
#CNX14 - Great Customer Service is Great Marketing#CNX14 - Great Customer Service is Great Marketing
#CNX14 - Great Customer Service is Great Marketing
 
#CNX14 - Content Marketing: The Art of Business Storytelling
#CNX14 - Content Marketing: The Art of Business Storytelling#CNX14 - Content Marketing: The Art of Business Storytelling
#CNX14 - Content Marketing: The Art of Business Storytelling
 
#CNX14 - Crisis Communication
#CNX14 - Crisis Communication#CNX14 - Crisis Communication
#CNX14 - Crisis Communication
 
#CNX14 - Propelling Your Career with Mentors & Sponsors
#CNX14 - Propelling Your Career with Mentors & Sponsors#CNX14 - Propelling Your Career with Mentors & Sponsors
#CNX14 - Propelling Your Career with Mentors & Sponsors
 

Recently uploaded

Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
giselly40
 

Recently uploaded (20)

Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
Mastering MySQL Database Architecture: Deep Dive into MySQL Shell and MySQL R...
 
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdfThe Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
Data Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt RobisonData Cloud, More than a CDP by Matt Robison
Data Cloud, More than a CDP by Matt Robison
 
Boost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdfBoost Fertility New Invention Ups Success Rates.pdf
Boost Fertility New Invention Ups Success Rates.pdf
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Breaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path MountBreaking the Kubernetes Kill Chain: Host Path Mount
Breaking the Kubernetes Kill Chain: Host Path Mount
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
CNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of ServiceCNv6 Instructor Chapter 6 Quality of Service
CNv6 Instructor Chapter 6 Quality of Service
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdfUnderstanding Discord NSFW Servers A Guide for Responsible Users.pdf
Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 

The Audience Has Spoken - Social Media Marketing Stats and Research