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AUDIENCE SPOKEN THE HAS
@jkrohrs @mostew
SPECIAL THANKS TO: @RAZORFISH
SPECIAL THANKS TO: @HOLLERADO
#ETSFF
93% ARE SUBSCRIBERS
42% ARE FANS
5% ARE FOLLOWERS
“FOR mE, THE BEST THING ABOUT EMAIL AS A COMMUNICATION TOOL IS ITS EFFICIENCY. IT’S QUICK, SIMPLE, AND CAN BE DONE ON YOUR TERMS.”
“I'm happy to provide an email address if I can see a direct value of me getting emails from the brand or company. On the other hand, I'm reluctant to share my email address if the benefits are vague -- when they just say ‘sign up to receive our newsletter.’”
“I feel more connected with friends and acquaintances who post their photos or about the events happening in their lives.  It’s fun!”
“I become a fan when I love a company’s product and want to show support.”
“Twitter is what you make of it. If you follow interesting people [or brands] it’s interesting. If you don’t it’s boring.”
“Anything that’s fast- paced makes sense on Twitter.”
“If after two or three emails there isn’t anything relevant or exciting enough for me, I unsubscribe myself.”
“I hate it when I get emails from companies who bought bulk lists of addresses and send their marketing news without me asking for it.”
“I hate when brands think of Facebook interactions as an opportunity for sending advertising messages.”
51% LOVE    40% HATE MARKETING POSTS ON FB
“Right now I think Facebook is the best place for deals.  A lot of companies are giving away free stuff just to get you to become a fan.”
“It’s not that the companies I was following on Twitter did anything wrong. I didn’t stop following them, per se, I just stopped using Twitter.”
“Facebook is community, Twitter is news, the webpage is the hard cold facts and email is a balanced mix of all of them.”
“I carry my smart phone with me everywhere. I feel naked without it.”
MARKETERS ≠ NORMAL  SFF≠ RO-SHAM-BO RELEVANCE =WECARE WECARE= VALUE FANS WANT FUN FANS USE EMAIL MOBILE = PLATFORM TWITTER INFLUENCES FREQUENCY CAN KILL INTEGRATETHE PARTS
www.exacttarget.com/sff
COMING LATE MARCH!
www.exacttarget.com/hubinaction
AUDIENCE SPOKEN THE HAS #ETSFF @jkrohrs @mostew

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