To build an effective digital transformation (DX) strategy that catalyzes business growth, it’s important to first understand what DX is. With a clear understanding of the concept, businesses must consider some critical aspects before swinging into devising a robust, effective, and simplified DX strategy. This presentation explains 6 important things that should be considered for creating a DX strategy that is conducive to meaningful business outcomes.
Extentia® is a global technology and services firm that helps clients transform and realize their digital strategies. With a unique Experience Centric Transformation approach, our ground-breaking solutions are in the space of mobile, cloud, and design. Our team is differentiated by an emphasis on excellent design skills that they bring to every project. Focused on enterprise mobility, cloud computing, and user experiences, we strive to accomplish and surpass their customers’ business goals. Our inclusive work environment and culture inspire team members to be innovative and creative and to provide clients with an exceptional partnership experience.
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What Is Digital Transformation (DX)?
• DX is not only about replacing manual processes with
technology, it’s a lot more!
• It entails a 360-degree cultural change
• It changes how people interact with processes
• It empowers organizations to innovate, ideate, and iterate
New business models New business policies New challenges
Promoting innovation Encouraging collaborationChange adoption
In a business world, DX means
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DX Strategy – An Imperative In 2020
• Adopting to the new normal and catalyzing business growth
requires a strong technology foundation
• Laying down a robust, effective, and simplified DX strategy more
important than ever before
• Importance of being agile and flexible to keep up with the
speed, severity, and scale at which the world is growing
• Ability to pivot operations, build a culture of resilience, and be fiercely
upfront to organizational changes
• Having a strong technology foundation is the stepping stone for
a DX strategy that is conducive to meaningful business outcomes
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• Understand your existing
business fabric
• Current processes, operations,
resources, strategies, and more
• Define the right expectations to
ensure effective planning
• Follow reliable processes that
work towards measurable
outcomes
1. Start Right
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• Create a long-term, multi-phased
plan
• Break the desired outcome into
smaller pockets
• Work with leadership to
construct a realistic roadmap
• Uses technology as a platform to
deliver exceptional experiences
to your users
2. Plan Ahead
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• Integrate technology into
operations and processes
• DX is not about technology in
isolation, but about the
assimilation of technology with
processes
• Leverage the power of tech and
reengineer processes
• Aligning them with the defined and
desired outcome
3. Integration with Technology
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• Build for experiences and
outcomes focused on customers
• Observe the interaction of your
products with users
• Craft processes that ensure long-
lasting and satisfying experiences
for users
4. Customer-First Approach
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• Given the multi-faceted nature of
DX, it’s important to continuously
monitor the progress
• Use pre-defined goals to analyse
• Classify success, failures, and
learnings accurately
• Communicate progress across the
organization effectively
5. Monitor Progress Continuously
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• Realize the power of iteration
• Be patient with realizing
outcomes
• Encourage feedback and iterative
cycles
• Strategize, act, analyse, reiterate,
and repeat
6. Rinse and Repeat
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Digital Transformation With Extentia
• Innovation, creativity, engagement in our DNA
• The right mix of experience and expertise, backed by a domain agnostic
experience, and technology-centric process
• End-to-end capabilities combine the power of tested processes and tools that
deliver faster-than-ever results
• With a long-term view to deliver against business objectives, a consulting
approach that builds on problem-solving and goes beyond merely delivering
code
• Helping businesses realize their DX goals by leveraging our expertise across
domains – consulting, design and experience, engineering, deployment, and
managed services