Top 12 Reasons Our Healthcare Networks Deliver Better Patient Care

Editor's Notes

1. Mitigation of patient and clinical risk We can help you find your infusion pumps. Probing question 1: Do you have areas where your devices have trouble accessing the network? Probing question 2: How are you handling regulatory guidance with regard to isolation and monitoring of devices by manufacturer and device type? Probing question 3: What level of automation is being used for the network to identify device types and provide dynamic provisioning? Extreme Answer: Visibility and policy based control of devices on the network leveraging ExtremeWired, ExtremeWireless, ExtremeAnalytics and ExtremeControl.
2. Hospitals are now being measured directly on patient satisfaction. This measure is often used to either penalize or award hospitals on how high their patients rate them, such as HCAHPS in the US. Giving patients and family members a good experience similar to what they get at home goes a long way towards improving their satisfaction.
3. Clinicians neither know or care to know how the technology they interact with day to day operates. All they know is that when it doesn’t it impacts how they work and ultimately impacts patient care. When they call and are being asked to manage an application or network outage for their domain within the hospital all they care about is how quickly it will be back up and what do I do in the mean time. Our 94% first person resolution means that when we are called we provide the highest level of skilled responder to get you hospital back up and running. “The cost savings has been extraordinary compared to competitors, uptime has been amazing and the support we get when we’re troubleshooting is second- to-none. The belief and trust we’ve developed in the Extreme Networks brand and equipment has driven all of our decisions going forward,” said Ken Hedglen, Manager of Technology, SCHHS.
4. Mitigation of patient and clinical risk We can help you find your infusion pumps. Probing question 1: Do you have areas where your devices have trouble accessing the network? Probing question 2: How are you handling regulatory guidance with regard to isolation and monitoring of devices by manufacturer and device type? Probing question 3: What level of automation is being used for the network to identify device types and provide dynamic provisioning? Extreme Answer: Visibility and policy based control of devices on the network leveraging ExtremeWired, ExtremeWireless, ExtremeAnalytics and ExtremeControl. The IT team at Charité gained a lot of flexibility with the implementation of server virtualization in two of the hospital centers. The automated allocation of resources as well as automated service delivery and integration with the network enabled the IT team to quickly and efficiently deliver new applications to 44,000 Access Ports via Extreme's network infrastructure. These new applications are also delivered via the Wireless LAN infrastructure to medical devices and patients at the four main hospital sites in Berlin.
5. “Our end users were experiencing performance related issues, but by using Extreme Analytics we were able to identify that the issue did not stem from our own infrastructure,” added Bincalar. “The solution provided clear evidence that enabled us to advance our conversation with an application service provider, so the issue could be identifed and resolved.” Jason Bincalar, Deputy Director or ICT, Barts Health
6. Reduce security risk of BYOD on the network We can prevent clinicians from accessing protected healthcare information (PHI) in the cafeteria. Probing question 1: What is your BYOD solution for clinicians? How are you prioritizing access for these device? Probing question 2: What MDM solution are you using and how does it integrate with your wireless network? Probing question 3: Have you considered deploying a port based security policy? Extreme Answer: Privacy, security, and breach notifications are foundational elements of HIPAA and EU Patient Privacy laws. Having the ability to provide access by location and by specific user policy is the ideal and necessary way to provide BYOD security. Network management policy. “Today, we are delivering di erentiated mobile services tailored to address the individual needs of patients, our healthcare sta and visiting medical consultants. We now anticipate building upon this platform to enhance the e ciency of delivering services within our health care facilities. Our development team are already building mobile applications that will improve information availability for our medical professionals,” said Paul Williams, CIO Healthscope.
7. Extreme’s capabilities are why companies like Barco selected us for the core of Nexis their digital operating solution. Ask what types of video are being used both by staff and patients. The types are video applications on the network continue to grow. We can help assure their performance while limiting those not approved.
8. It has become clear that Healthcare and Hospitals have become a prime target for Cybercriminals. Cybercrime has become an industry that has found easy targets within the Healthcare industry. Some of Healthcare and hospitals’ biggest weaknesses come from IoT and outdated technology, Ransomware, and lack of risk mitigation plans and policies. Hospitals need partners who understand and can help shore up their defenses by providing visibility, management, control, and compliance protection for their networks.
9. Reduce security risk of BYOD on the network We can prevent clinicians from accessing protected healthcare information (PHI) in the cafeteria. Probing question 1: What is your BYOD solution for clinicians? How are you prioritizing access for these device? Probing question 2: What MDM solution are you using and how does it integrate with your wireless network? Probing question 3: Have you considered deploying a port based security policy? Extreme Answer: Privacy, security, and breach notifications are foundational elements of HIPAA. Having the ability to provide access by location and by specific user policy is the ideal and necessary way to provide BYOD security. Network management policy.
10. Reduce security risk of BYOD on the network We can prevent clinicians from accessing protected healthcare information (PHI) in the cafeteria. Probing question 1: What is your BYOD solution for clinicians? How are you prioritizing access for these device? Probing question 2: What MDM solution are you using and how does it integrate with your wireless network? Probing question 3: Have you considered deploying a port based security policy? Extreme Answer: Privacy, security, and breach notifications are foundational elements of HIPAA. Having the ability to provide access by location and by specific user policy is the ideal and necessary way to provide BYOD security. Network management policy. “Extreme Access Control allows our staff and medical oficers to use their existing credentials to gain secured access to the hospital information systems. This provides better utilizationof the same infrastructure that provides different levels of internet access to patients, their guests and consulting medical professionals,” continued Mawson. “The Extreme wireless infrastructure and management environment is reliable, secure and even extends into our wired switching environment to provide a single pane of glass to manage our entire network.” Shaun Mawson, Shared Infrastructure Services Manager, Healthscope.
11. Ask yourself. If your waiting in the ER with your son or daughter wouldn't it be less stressful for everyone if they could watch TV or play games on your mobile? Defusing that stress with patients also has a huge impact with the clinicians and staff that interact with you. We can help manage and control bandwidth requirements so that entertainment applications like Netflix have priority over Apple updates. “We have seen a direct correlation with how our network and applications run with patient experience. Everyone’s job is made easier with a ne-tuned network and we are able to do that with Extreme Application Analytics.” JOSH MANDEVILLE, NETWORK SECURITY ADMIN, IU HEALTH
12. Int4ergrating technologies from the new CameraAP to the Wallplate AP with BLE/Zigbee allow for fewer IP and power line drops save the hospital money while improving their security, both digital and physical. Additionally – IoT Control, Emergency department monitoring, neonatal monitoring, etc. will all benefit from the CameraAP.
13. USA ONLY - Privacy, security, and breach notifications are foundational elements of HIPAA. Having the ability to provide access by location and by specific user policy is the ideal and necessary way to provide digital security. With ExtremeManagement, ExtremeControl, and Extreme Analytics we can provide the who, what, when , and where of how your PHI is accessed and used.
14. “The biggest thing for us is resiliency. For a hospital, 24/7 availability is crucial and nothing can fail, so that was important for us and Extreme Networks technology has delivered.” - WOUTER PEETERS, NETWORK ADMINISTRATOR, ANTWERP UNIVERSITY HOSPITAL Joe Novak, Vice President of Worldwide Service and Support for Extreme Networks
"At Extreme, we continuously strive to develop new ways of serving our customers. Whether through our partners or direct, our customers are our priority and our 100 percent in-house experts provide comprehensive, first-rate support to customers, which we recognize as a key component to our customer service and support success. Delivering top notch services and support is vital to our business and at the heart of Extreme Networks' core values."