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The Activist CFO—
Alignment with Strategy;
Not Just With the Business

Eyad Ramlawi
Dubai – May 13, 2012
Agenda

• Business Objectives and Current Status

• CFO Styles and Profiles

• CFO Relation with the BOD and Expectations

• Strategy Alignment & Managing the Process
Objectives in terms of Level of Specificity


                     Capability
                   Business Goals


              Performance Objectives



             Key Performance Indicators



                Metrics & Measures
Where does Corporate Strategy Occur?
    Where does corporate strategy take place?

   Corporate                       Corporate
   Strategy                       Head Office




   Business          Division A                 Division B
   Strategy


                            R&D                        R&D

                            HR                         HR
   Functional
                            Finance                    Finance
   Strategies
                            Production                 Production

                            Marketing/Sales            Marketing/Sales
Current Status

                                                                                          Redefine industry
                                                                                       expectations by giving the
Increasing strategic impact




                                                                                        company an operations
                                                                                              advantage
                                                                                         Stage 4:
                                                                        Best in
                                                                                         Competitive
                                                                     industry with
                                                                    “Best Practices”     advantage through
                                              Making the company
                                                                                         operations
                                                                   Stage 3: Link
                                                as good as its     strategy and
                                                 competitors
                                                                   operations
                                                Stage 2:
                               Holding the      Adopt best
                              company back
                                                practice
                              Stage 1: Fire
                              fighting mood


                                                   Increasing operations capability
CFO Styles
Navigators
High Profitability – Internal Focus

  • CFOs who work closely with CEOs to map out
    an aggressive course to profitable growth
    through acquisition or organic channels.

  • Top-line growth, not cost containment, was
    the primary driver of future performance
Executors
High Profitability – External Focus
  • CFOs who focus on operational excellence
    and instill in their companies a value
    discipline that enables them to do more
    with less.

  • They focus on continued improvement, not
    dramatic change in the future.

  • Board’s satisfaction with company
    performance.
Turnaround Surgeons
Low Profitability – Internal Focus

  • CFOs who step in with the goal of restoring
    ailing companies to financial health.

  • Board dissatisfaction, a need to restructure
    and stabilize the company, high turnover
    among top management, and an overhaul of
    the company’s operating model.
Business Transformers
Low Profitability – External Focus

 • CFOs who identify and take advantage of
   opportunities for strategic innovation; focusing
   on their companies’ business models.

 • Board expecting change in the long term for an
   overhaul of the company’s operating model.
New Expectations of the Board

    Performance
                       Expectations
     Measures




                       Advisor on strategic
                             planning
   Increase in their           “&”
       value!!!          safe-guardian of
                       investment decision
                             process
Relationship with The Board
 • The CFO is particularly well placed to provide the Board with
   information on the strategic planning, the process by which it
  was developed and the process for monitoring progress
  against the plan.

 • In organizationsactively promote theplanning process, and
                    that have no strategic               the
   CFO should                              development
  implementation of such a process.


 • The  CFO contributes to the internal resource analysis by
   providing financial information (historical and projected) on
   the organization’s capacity to take risks in achieving its
   strategies
The Board & The CFO
Advisory role of the CFO:
Critical Evaluation of Strategic Plan
                 Strategies
                 Alignment
    Actions
                              Assumptions
     Taken
                 Processes
                     &
                 Adequate
                 Resources
    Financial                  Significant
   Projections                    Risks
                 Allocation
                     of
                 Resources
In a Nutshell – Board Expectations
•   CFOs contribute important financial information and expertise
    to the development of the strategic plan.


•   CFOs play a critical role in determining the organization’s
    financial capacity to deal with risks related to its strategic
    objectives.


•   CFOs make a major contribution to establishing guidelines
    and procedures for strategic planning.
In a Nutshell – Board Expectations

•   CFOs contribute to the internal resource analysis by providing
    financial and capital market information on the organization’s
    capacity to take risks in achieving its strategies.


•   CFOs have the ability to translate the words of the strategic
    plan into measurable and quantifiable financial projections.


•   CFOs should attend Board / Committee Meetings & should
    be involved in the preparations and review of their reports
    and minutes.
When Influencing is not Enough


  If for any reason the CFO has a material concern,
  believes that a material risk has not been given
  due consideration or that key assumptions are
  materially misrepresented in the strategic plan,
  the CFO has an obligation to make those matters
  known.
Process Owner

Why aren’t CFOs better at using their position to
improve the quality of decision making?


                                 Process Owner
                                        &
                                 Decision maker

 Process matters in decision making because we
 can’t learn from our mistakes the way we think
 we can.
Decision Maker

Objective of the firm in undertaking its investment, financing and the
payment of dividends is to maximize the wealth of its shareholders.

 Decisions

                              Investment


                             CFO is expected
                             to make critical
                             decisions from
                               Corporate
                              Finance POV
                 Dividends                      Financing
CFO Should
• Consider their mandate from the board of directors &
  carefully consider how to pursue it

• View himself: neither as the impartial, cool- headed
  adviser of the CEO, nor as the executor of the mechanics
  of a decision, but primarily as:

The owner of a safe and sound decision-making process—
which is a role that no one else plays.

  As CFO, your goal is to ensure that the biases of
  individuals weigh less in the final decision than
   the things that should weigh more—like facts
Technical Process
CFOs already rely on processes to manage the technical
systems “valuations”; yet, it’s very easy for people to subvert
technical systems to get the answer they want.

If the CFO already own the technical processes, he can build on
them to improve the quality of debate, for instance by
adjusting the agenda, attendees, and protocols of key decision
meetings.
                                 Did the due-diligence team
 Did anyone voice a point        seek out information that
 of view that was contrary       would contradict the
 to what the CEO wanted to       investment hypothesis, as
 hear?                           opposed to simply building
                                 a case for it?
Techniques to Enhance the Decision
Making Process
 • Field two    deal teams, at least at some stage in the
   process
      •   One to argue for the deal
      •   Second to argue against it


 • Ask people to deal has themselves into the future and to
   assume that a
                 project
                          failed.


 • Write a memo explaining why the CEO should not do a
   deal, including the things the CEO would need to believe
   to not do it.
Finally
If you fly an aircraft, you don’t say,
 “The weather is really bad and we’re already
    behind schedule, so let’s skip the takeoff
                      checklist.”
 You say,
“This is a flight like every other one, and we’re
     going to use the checklist— that isn’t
                     negotiable.”

           “It is never too late to become
            what you might have been.”

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Strategic Role of the CFO

  • 1. The Activist CFO— Alignment with Strategy; Not Just With the Business Eyad Ramlawi Dubai – May 13, 2012
  • 2. Agenda • Business Objectives and Current Status • CFO Styles and Profiles • CFO Relation with the BOD and Expectations • Strategy Alignment & Managing the Process
  • 3. Objectives in terms of Level of Specificity Capability Business Goals Performance Objectives Key Performance Indicators Metrics & Measures
  • 4. Where does Corporate Strategy Occur? Where does corporate strategy take place? Corporate Corporate Strategy Head Office Business Division A Division B Strategy R&D R&D HR HR Functional Finance Finance Strategies Production Production Marketing/Sales Marketing/Sales
  • 5. Current Status Redefine industry expectations by giving the Increasing strategic impact company an operations advantage Stage 4: Best in Competitive industry with “Best Practices” advantage through Making the company operations Stage 3: Link as good as its strategy and competitors operations Stage 2: Holding the Adopt best company back practice Stage 1: Fire fighting mood Increasing operations capability
  • 7. Navigators High Profitability – Internal Focus • CFOs who work closely with CEOs to map out an aggressive course to profitable growth through acquisition or organic channels. • Top-line growth, not cost containment, was the primary driver of future performance
  • 8. Executors High Profitability – External Focus • CFOs who focus on operational excellence and instill in their companies a value discipline that enables them to do more with less. • They focus on continued improvement, not dramatic change in the future. • Board’s satisfaction with company performance.
  • 9. Turnaround Surgeons Low Profitability – Internal Focus • CFOs who step in with the goal of restoring ailing companies to financial health. • Board dissatisfaction, a need to restructure and stabilize the company, high turnover among top management, and an overhaul of the company’s operating model.
  • 10. Business Transformers Low Profitability – External Focus • CFOs who identify and take advantage of opportunities for strategic innovation; focusing on their companies’ business models. • Board expecting change in the long term for an overhaul of the company’s operating model.
  • 11. New Expectations of the Board Performance Expectations Measures Advisor on strategic planning Increase in their “&” value!!! safe-guardian of investment decision process
  • 12. Relationship with The Board • The CFO is particularly well placed to provide the Board with information on the strategic planning, the process by which it was developed and the process for monitoring progress against the plan. • In organizationsactively promote theplanning process, and that have no strategic the CFO should development implementation of such a process. • The CFO contributes to the internal resource analysis by providing financial information (historical and projected) on the organization’s capacity to take risks in achieving its strategies
  • 13. The Board & The CFO
  • 14. Advisory role of the CFO: Critical Evaluation of Strategic Plan Strategies Alignment Actions Assumptions Taken Processes & Adequate Resources Financial Significant Projections Risks Allocation of Resources
  • 15. In a Nutshell – Board Expectations • CFOs contribute important financial information and expertise to the development of the strategic plan. • CFOs play a critical role in determining the organization’s financial capacity to deal with risks related to its strategic objectives. • CFOs make a major contribution to establishing guidelines and procedures for strategic planning.
  • 16. In a Nutshell – Board Expectations • CFOs contribute to the internal resource analysis by providing financial and capital market information on the organization’s capacity to take risks in achieving its strategies. • CFOs have the ability to translate the words of the strategic plan into measurable and quantifiable financial projections. • CFOs should attend Board / Committee Meetings & should be involved in the preparations and review of their reports and minutes.
  • 17. When Influencing is not Enough If for any reason the CFO has a material concern, believes that a material risk has not been given due consideration or that key assumptions are materially misrepresented in the strategic plan, the CFO has an obligation to make those matters known.
  • 18. Process Owner Why aren’t CFOs better at using their position to improve the quality of decision making? Process Owner & Decision maker Process matters in decision making because we can’t learn from our mistakes the way we think we can.
  • 19. Decision Maker Objective of the firm in undertaking its investment, financing and the payment of dividends is to maximize the wealth of its shareholders. Decisions Investment CFO is expected to make critical decisions from Corporate Finance POV Dividends Financing
  • 20. CFO Should • Consider their mandate from the board of directors & carefully consider how to pursue it • View himself: neither as the impartial, cool- headed adviser of the CEO, nor as the executor of the mechanics of a decision, but primarily as: The owner of a safe and sound decision-making process— which is a role that no one else plays. As CFO, your goal is to ensure that the biases of individuals weigh less in the final decision than the things that should weigh more—like facts
  • 21. Technical Process CFOs already rely on processes to manage the technical systems “valuations”; yet, it’s very easy for people to subvert technical systems to get the answer they want. If the CFO already own the technical processes, he can build on them to improve the quality of debate, for instance by adjusting the agenda, attendees, and protocols of key decision meetings. Did the due-diligence team Did anyone voice a point seek out information that of view that was contrary would contradict the to what the CEO wanted to investment hypothesis, as hear? opposed to simply building a case for it?
  • 22. Techniques to Enhance the Decision Making Process • Field two deal teams, at least at some stage in the process • One to argue for the deal • Second to argue against it • Ask people to deal has themselves into the future and to assume that a project failed. • Write a memo explaining why the CEO should not do a deal, including the things the CEO would need to believe to not do it.
  • 23. Finally If you fly an aircraft, you don’t say, “The weather is really bad and we’re already behind schedule, so let’s skip the takeoff checklist.” You say, “This is a flight like every other one, and we’re going to use the checklist— that isn’t negotiable.” “It is never too late to become what you might have been.”

Editor's Notes

  1. We may need to focus on the lower level objectives in order to achieve the higher level ones. Increase quality and speed to increase sales and gain higher market share or higher profitability.
  2. CFO influences mainly the corporate strategy
  3. Governance system and risk management Budgetary and reporting systemsAsset allocation and investment strategy
  4. CFOs must be an integral part of creating the strategic plan. They contribute important financial information and expertise to the development of the plan. They bring their broad knowledge of the organization and analytical skills to the process of evaluating the plan’s quality and viability. They understand capital markets and the business and economic environments in which the organization operates. They also play a critical role in determining the organization’s financial capacity to deal with risks related to its strategic objectives.
  5. Closer relations between finance and the board of directors are tied to analysts’ expectations, high turnover among top management, and a need to overhaul operations. Finance executives in historically low-margin industries such as transportation, capital goods, retail, and telecommunications have adopted activism, perhaps out of necessity in pursuing turnarounds and business model transformations
  6. Strategies are aligned with market conditions, regulations, mission, vision, values and stakeholder expectationsActions are aligned with strategic directionAssumptions are valid and relevantFinancial projections are reasonable and realisticProcesses and adequate resources are in place for efficientand effective core business activitiesSignificant risks inherent in the plan are identified, addressed and communicatedAllocation of resources is adequate to achieve the strategyand develop capabilities
  7. Participation in Board meetings calls for a high degree of trust between the CEO and CFO, who should discuss and attempt to resolve any differences before meeting with the Board.
  8. Does our board expect a greater role from the CFO —and if so, how do we alter our finance agenda to play this role effectively?
  9. If a judge can made a decision based on a nice presentation made by prosecutor, why are surprised about wrong investment decisions made! We may even accept that we’ve been overconfident ourselves in our past decisions, but we always think that this time will be different
  10. CFOs often struggle witha confusion of roles. They’re expected to be both the impartial challenger and an importantplayer in getting things done. They advise the CEO on M&A, but they also drive the discussionswith the targets. They have to make sure that the company has the right financing structure,and they’re also supposed to negotiate with the banks. Resolving that tension between rolesis where the CFO can do a better job.
  11. whether the discussion included points of view contradictory to those of the person making the final decision. These types of thingscan be hardwired into the process to make sure that they happen, and some companies do this routinely.