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Public-Private Integration in Health
 Care Delivery - Past and Present
                                 Symposia on Public Private Integration
                                            Public Health Conference
                                                         12th July 2011



               Dr Rozita Halina Tun Hussein
                      Deputy Director
             Unit for National Health Financing
            Planning and Development Division
                Ministry of Health, Malaysia
                rozitahalina@moh.gov.my
Theoretical Framework
Integrated Health Services
• Definition
The organisation and management of health
  services so that ...
   – people get the care they need,
   – when they need it,
   – in ways that are user-friendly,
   – achieve the desired results and
   – provide value for money
                              (WHO Tech Brief No.1, May 2008)

• Means to an end, not an end in itself
Integrated Health Services
• User – health care that is seamless, smooth and easy to
   navigate        continuity of care, health worker aware of
   patient’s health as a whole, not just 1 aspect
• Provider – separate technical services and administrative
   support systems are provided, managed, financed and
   evaluated either together
- Important with increasing specialization
• Senior health managers and policy makers –
decisions are not inappropriately compartmentalised,
consider different technical programmes,
taking into account the network of public, private and
   voluntary health providers, inter-sectoral opportunities
Role of the Private Sector in Malaysia
 • Malaysia has always had private health care
    – During colonial times prior to Independence
    – During economic boom
    – Now as engine of growth
    – Future – greater integration and synergism
 • Government health care delivery has been
   stronger than private health care sector,
   appreciate private sector growth
 • Idea of public-private integration is not new in
   Malaysia       (Acknowledgment – Relevant MOH colleagues)
Past Efforts in Public-
 Private Integration
PAST: Reduction of Maternal
               Mortality
Working with Traditional Birth Attendants (TBA)
• 1960s and 70s – strong political commitment to
  reduce MMR and ensure Maternal and Child safety
  at delivery
– Recognise the time lag for government to train own
  skilled birth attendants (SBA) such as mid-wives
– Recognise public’s preferences at that time
• Registration of TBA
• Training of TBA
                    (Acknowledgment – Yadav, 1987 & Dato’ Dr Narimah Awin)
PAST: Reduction of Maternal
              Mortality
• Monitoring and supervision of TBA after training
  – All mothers using TBAs screened at health centres –
    assessed for risk factors
  – Public health nurse kept records of all mothers and
    deliveries managed by TBAs
  – Sterile midwifery kits and medicines exchanged at
    the health centres for free
  – Monthly meetings between TBAs and public health
    nurses
  – Dual attendance of deliveries – government midwives
    cut umbilical cords
• Improvement in mortality rates particularly MMR
PAST: Quality Improvement Initiatives
 • QA/QI – strong focus of MOH
 • Sensitisation and training of private hospitals
 • 1996/97 – voluntary national accreditation
   programme – MSQH – same standards for both
   public and private hospitals
   – Pioneered by MOH, Association of Private Hospitals
     Malaysia (APHM) and Malaysian Medical Association
     (MMA) – contributed funds to run programme
   – Good cross-fertilisation and learning – surveyors are
     from both public and private hospitals
 • Benchmarking of private hospitals – NPC, MOH
 • APHM annual conference – participation of
   government & MOH – QI, clinical governance,
   corporate governance
Facilitating Environment
Transforming the Nation towards
     Developed Nation Status by 2020
                            1MALAYSIA
                          People First, Performance Now
                                    April 2009

 Government                                                  Economic
Transformation                                            Transformation
  Programme                     1Care for                    Program
     (GTP)                      1Malaysia                      (ETP)
• effective delivery of                                   • New Economic Model
government services                                       – a high income,
•January 2010                                             inclusive and
                                                          sustainable nation
                                                          •March 2010




                      10th MP (June 2010) + 11th MP
Transforming The Nation
Public Sector Transformation
1. Create a citizen-centred public service
2. Reduce size of government – lean government, reduce
   overlapping roles and functions
3. Improve skills of the workforce
4. Focus more on results oriented spending, look into areas
   of cost-savings and efficiency of resource use
5. Strengthen govt’s facilitative role - collaborate with the
   private sector and support private sector growth
6. Expand private delivery of public services – allow
   competitive access to public funding e.g. in health care,
   technology support
7. Enhance public agencies to drive growth                13
Economic Transformation
                 Programme
•   Specialising the economy - high value-added, innovation-
    based, strong growth potential, GTP → enabling environment →
    internally-competitive, appropriate soft & hard infrastructure
    knowledge economy
•   Improving the skills of the workforce – specialised & skilled
    labour moving up the value-chain, increase productivity, social
    and private returns to education & skills upgrading
•   Making growth more inclusive – Strong inclusiveness
    policies, equity, improved social protection → helping household
    cope with poverty through health care

•   Bolstering public finances – broaden the
country’s narrow revenue base, lessen subsidies,
reduce the crowding-out of private initiatives,
shift expenditure to areas of specialisation,
skills & inclusiveness                  14
National Key Economic Areas (NKEAS)
NKEAs - drivers of economic activity that has the potential to
 directly and materially contribute a quantifiable amount of
         economic growth to the Malaysian economy
Current Efforts in Public-
  Private Integration
PRESENT – Govt or MOH Investments
• Medical tourism - MHTC– 1-stop centre on hc travel
   – Private hospitals - at least national level accreditation
   – Government incentives – tax exemptions on private capital
     investments for medical tourism
• Outsourcing with Contractual agreements (SLA) - e.g.-
   – 5 hospital support services and catering of food
   – Pharmaceuticals with Hospital Pharmacy Information System
     (drug inventory programme for MOH hospitals)
   – Health care services
       • when machine breakdowns
       • when services are not available e.g radiotherapy, urology
       • when public services are inadequate – dialysis
   – ICT system development and support – HMIS, THIS
• Buying available private hospitals – Sabah and Sarawak
PRESENT – Private Sector Funds
Private Financing Initiatives (PFI)
– Research arrangements with industry
  • Randomised Control Trials (RCTs) - CRC
  • Transgenic mosquitoes for Dengue control – IMR
– Development of new facilities – MOH RFPs
  • Private sector build & maintain - MOH rent first then transfer
    ownership to government – Women and Child Hospital
  • Land swap – old MOH institutions on prized commercial land –
    private sector build new complexes on private or MOH land –
    1NIH research complex, Pharmacy complex
– Entry Point Projects (EPP) of NKEA Healthcare and ICT
  • Hospital Information System, Teleprimary Care and Oral Health
    Information System for MOH facilities
  • Private health insurance for foreign workers
  • Training schools – John Hopkins with Perdana University
PRESENT – Enhancing Service Delivery
Training of medical students/nurses/allied health
• from private colleges in public facilities

Methadone programme
• authorised GPs and later community pharmacists
• govt provides methadone FOC
• patients pay GPs consultation fees

Repeat medicine delivery via courier services
• Pos Malaysia Sdn Bhd – RM5
• patient’s choice and payment, CSR – 5% profits goes to
  fund cancer drugs for those in need
PRESENT – Enhancing Service Delivery
Patient’s purchase of implants and prosthesis
• Public providers facilitate – introduce patients to sales reps
  for patient’s ease , having specific shops in hospitals
• Extending financial support for eligible low-income
  households to purchase artificial limbs and prosthetics.
• Improve access to prosthetics by setting up at least one
  prosthetics centre per state.

Locum arrangements
• public doctors in private facilities

Contracting of private providers in public facilities
• in PHC clinics and hospital on sessional basis
• traditional and complementary care (TCM)
Current Challenges
Overview of the Malaysian
     Health System




                            22
Public & Private Sector Resources and
          Workload (2008)
                                   11%
Health clinics (with doctors)      802                           6371
                                       38%
          Outpatient visits (m)               38.4                        62.65
                                       41%
              No. of Hospitals     143                                       209
                                       78%
                 Hospital Beds                  41249                                   11689
                                         74%
                   Admissions                        2199310                          754378
                                        55%
  Doctors (excl. Houseman)                      12081                           10006
PUBLIC       PRIVATE
Series1     Series2
                                  0%           20%      40%           60%           80%          100%

                                                        Source: Health Informatics Center (HIC),MOH   23
Challenges in Quantity and Severity

Manpower constraints             2009 doctor: population ratio - 1:1,255
                                 (excluding houseman)
         (i) Absolute numbers    New doctors registered with MMC
                                 • - 1,451
                                 • - 2,413
                                 • - 3,172
                                 Target for Malaysia – 1:600

         (ii) Mal-distribution   - between public-private
                                 - within the public sector
   MOH primary health care providers treated more chronic
   illnesses compared to private GPs – treat the ‘healthy ill’
   (Source: PHC ACG study with Johns Hopkins, 2007)
  About 70% of patients managed by public sector specialists
  were complex cases compared with 25% of similar cases by
    private sector specialists. Recently - backlash of Health              24
THANK YOU

Dr Rozita Halina Tun Hussein
 rozitahalina@moh.gov.my

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Dr rozita halina tun hussein public private intergration in malaysia past and current

  • 1. Public-Private Integration in Health Care Delivery - Past and Present Symposia on Public Private Integration Public Health Conference 12th July 2011 Dr Rozita Halina Tun Hussein Deputy Director Unit for National Health Financing Planning and Development Division Ministry of Health, Malaysia rozitahalina@moh.gov.my
  • 3. Integrated Health Services • Definition The organisation and management of health services so that ... – people get the care they need, – when they need it, – in ways that are user-friendly, – achieve the desired results and – provide value for money (WHO Tech Brief No.1, May 2008) • Means to an end, not an end in itself
  • 4. Integrated Health Services • User – health care that is seamless, smooth and easy to navigate continuity of care, health worker aware of patient’s health as a whole, not just 1 aspect • Provider – separate technical services and administrative support systems are provided, managed, financed and evaluated either together - Important with increasing specialization • Senior health managers and policy makers – decisions are not inappropriately compartmentalised, consider different technical programmes, taking into account the network of public, private and voluntary health providers, inter-sectoral opportunities
  • 5. Role of the Private Sector in Malaysia • Malaysia has always had private health care – During colonial times prior to Independence – During economic boom – Now as engine of growth – Future – greater integration and synergism • Government health care delivery has been stronger than private health care sector, appreciate private sector growth • Idea of public-private integration is not new in Malaysia (Acknowledgment – Relevant MOH colleagues)
  • 6. Past Efforts in Public- Private Integration
  • 7. PAST: Reduction of Maternal Mortality Working with Traditional Birth Attendants (TBA) • 1960s and 70s – strong political commitment to reduce MMR and ensure Maternal and Child safety at delivery – Recognise the time lag for government to train own skilled birth attendants (SBA) such as mid-wives – Recognise public’s preferences at that time • Registration of TBA • Training of TBA (Acknowledgment – Yadav, 1987 & Dato’ Dr Narimah Awin)
  • 8. PAST: Reduction of Maternal Mortality • Monitoring and supervision of TBA after training – All mothers using TBAs screened at health centres – assessed for risk factors – Public health nurse kept records of all mothers and deliveries managed by TBAs – Sterile midwifery kits and medicines exchanged at the health centres for free – Monthly meetings between TBAs and public health nurses – Dual attendance of deliveries – government midwives cut umbilical cords • Improvement in mortality rates particularly MMR
  • 9. PAST: Quality Improvement Initiatives • QA/QI – strong focus of MOH • Sensitisation and training of private hospitals • 1996/97 – voluntary national accreditation programme – MSQH – same standards for both public and private hospitals – Pioneered by MOH, Association of Private Hospitals Malaysia (APHM) and Malaysian Medical Association (MMA) – contributed funds to run programme – Good cross-fertilisation and learning – surveyors are from both public and private hospitals • Benchmarking of private hospitals – NPC, MOH • APHM annual conference – participation of government & MOH – QI, clinical governance, corporate governance
  • 11. Transforming the Nation towards Developed Nation Status by 2020 1MALAYSIA People First, Performance Now April 2009 Government Economic Transformation Transformation Programme 1Care for Program (GTP) 1Malaysia (ETP) • effective delivery of • New Economic Model government services – a high income, •January 2010 inclusive and sustainable nation •March 2010 10th MP (June 2010) + 11th MP
  • 13. Public Sector Transformation 1. Create a citizen-centred public service 2. Reduce size of government – lean government, reduce overlapping roles and functions 3. Improve skills of the workforce 4. Focus more on results oriented spending, look into areas of cost-savings and efficiency of resource use 5. Strengthen govt’s facilitative role - collaborate with the private sector and support private sector growth 6. Expand private delivery of public services – allow competitive access to public funding e.g. in health care, technology support 7. Enhance public agencies to drive growth 13
  • 14. Economic Transformation Programme • Specialising the economy - high value-added, innovation- based, strong growth potential, GTP → enabling environment → internally-competitive, appropriate soft & hard infrastructure knowledge economy • Improving the skills of the workforce – specialised & skilled labour moving up the value-chain, increase productivity, social and private returns to education & skills upgrading • Making growth more inclusive – Strong inclusiveness policies, equity, improved social protection → helping household cope with poverty through health care • Bolstering public finances – broaden the country’s narrow revenue base, lessen subsidies, reduce the crowding-out of private initiatives, shift expenditure to areas of specialisation, skills & inclusiveness 14
  • 15. National Key Economic Areas (NKEAS) NKEAs - drivers of economic activity that has the potential to directly and materially contribute a quantifiable amount of economic growth to the Malaysian economy
  • 16. Current Efforts in Public- Private Integration
  • 17. PRESENT – Govt or MOH Investments • Medical tourism - MHTC– 1-stop centre on hc travel – Private hospitals - at least national level accreditation – Government incentives – tax exemptions on private capital investments for medical tourism • Outsourcing with Contractual agreements (SLA) - e.g.- – 5 hospital support services and catering of food – Pharmaceuticals with Hospital Pharmacy Information System (drug inventory programme for MOH hospitals) – Health care services • when machine breakdowns • when services are not available e.g radiotherapy, urology • when public services are inadequate – dialysis – ICT system development and support – HMIS, THIS • Buying available private hospitals – Sabah and Sarawak
  • 18. PRESENT – Private Sector Funds Private Financing Initiatives (PFI) – Research arrangements with industry • Randomised Control Trials (RCTs) - CRC • Transgenic mosquitoes for Dengue control – IMR – Development of new facilities – MOH RFPs • Private sector build & maintain - MOH rent first then transfer ownership to government – Women and Child Hospital • Land swap – old MOH institutions on prized commercial land – private sector build new complexes on private or MOH land – 1NIH research complex, Pharmacy complex – Entry Point Projects (EPP) of NKEA Healthcare and ICT • Hospital Information System, Teleprimary Care and Oral Health Information System for MOH facilities • Private health insurance for foreign workers • Training schools – John Hopkins with Perdana University
  • 19. PRESENT – Enhancing Service Delivery Training of medical students/nurses/allied health • from private colleges in public facilities Methadone programme • authorised GPs and later community pharmacists • govt provides methadone FOC • patients pay GPs consultation fees Repeat medicine delivery via courier services • Pos Malaysia Sdn Bhd – RM5 • patient’s choice and payment, CSR – 5% profits goes to fund cancer drugs for those in need
  • 20. PRESENT – Enhancing Service Delivery Patient’s purchase of implants and prosthesis • Public providers facilitate – introduce patients to sales reps for patient’s ease , having specific shops in hospitals • Extending financial support for eligible low-income households to purchase artificial limbs and prosthetics. • Improve access to prosthetics by setting up at least one prosthetics centre per state. Locum arrangements • public doctors in private facilities Contracting of private providers in public facilities • in PHC clinics and hospital on sessional basis • traditional and complementary care (TCM)
  • 22. Overview of the Malaysian Health System 22
  • 23. Public & Private Sector Resources and Workload (2008) 11% Health clinics (with doctors) 802 6371 38% Outpatient visits (m) 38.4 62.65 41% No. of Hospitals 143 209 78% Hospital Beds 41249 11689 74% Admissions 2199310 754378 55% Doctors (excl. Houseman) 12081 10006 PUBLIC PRIVATE Series1 Series2 0% 20% 40% 60% 80% 100% Source: Health Informatics Center (HIC),MOH 23
  • 24. Challenges in Quantity and Severity Manpower constraints 2009 doctor: population ratio - 1:1,255 (excluding houseman) (i) Absolute numbers New doctors registered with MMC • - 1,451 • - 2,413 • - 3,172 Target for Malaysia – 1:600 (ii) Mal-distribution - between public-private - within the public sector MOH primary health care providers treated more chronic illnesses compared to private GPs – treat the ‘healthy ill’ (Source: PHC ACG study with Johns Hopkins, 2007) About 70% of patients managed by public sector specialists were complex cases compared with 25% of similar cases by private sector specialists. Recently - backlash of Health 24
  • 25. THANK YOU Dr Rozita Halina Tun Hussein rozitahalina@moh.gov.my

Editor's Notes

  1. RAHSIA RAHSIA 14/02/12 Semi Confidential Semi Confidential February 14, 2012
  2. RAHSIA RAHSIA 14/02/12 Semi Confidential Semi Confidential February 14, 2012
  3. Despite the dual health system MOH is still the biggest funder and provider of health care Semi Confidential Semi Confidential February 14, 2012
  4. Semi Confidential Semi Confidential February 14, 2012
  5. SULIT February 14, 2012 SULIT