How I monitor SaaS products at Bringr and Redsmin using supervisor, monit, munin, redis, mixpanel, keenio.

1. Monitoring a SaaS Project
StartupAssembly @Bringr - 13 Juin 2014
François-Guillaume Ribreau

2. Monitoring generally means to be aware of the state of a
system and may refer to observe a situation for any
changes which may occur over time
Monitoring - what is it ?
http://en.wikipedia.org/wiki/Monitoring

3. Process level
Business level
App level

4. +
Strategy
(a.k.a your SaaS)

5. Every time a social network API call yields
an error we record it inside Redis
+
Strategy
- Each 5min, Munin grab these informations from
Redis for further historical analysis and alerting
- We use Redsmin to see what is going on in real-
time

6. +
Strategy
Historical view - How today compares to yesterday

7. +
Strategy
Historical view - How this month compares to last month

8. +
Strategy
Real-time view - See what is going on right now

9. +
Strategy
Real-time view - See what is going on right now

10. +

11. 1) Add a Keen IO endpoint as a WebHook to Stripe.
Every Stripe event will now be recorded into Keen IO.
2) Done.
+
Setup

12. +

13. +

14. +

15. +
previous query
+
=

16. +
Advantages
- Record everything, analyze later
- Analyze & visualize anything instantly with Keen IO workbench
- No need to manage a Cassandra cluster just for event recording
- Access, analyze and visualize your data with Keen IO API
- Cheap: 20$/mo for 100K events/mo
Limitations
- No alerting system (quick work-around: setup a cron and detect
anomalies withTSAD http://bit.ly/Uudiql )

17. +
alerts
(a.k.a your SaaS)

18. - A user create an alert
- A user update an alert
- A user remove an alert
- A user ... (you got it)
- We sent a notification to a user
- We received an error from our sms/email provider
- We ... (you got it)
We send an event to Keen IO every time:
+
alerts

19. - A user create an alert
- A user update an alert
- A user remove an alert
- A user ... (well, you got it)
- We sent a notification to a user
- We received an error from our sms/email provider
- We ... (... you got it)
We send an event to Keen IO every time:
+
alerts
Monitoring at Bringr
Alerts API level
Monitoring at
the model level

20. +
alerts

21. +
alerts

22. +
Impact
(a.k.a your SaaS)

23. +
Impact
See what your users are doing (really useful for support)

24. +
Impact
See what your
users are doing
(details)

25. +
Impact
See what your
users are doing
(details)

26. +
Impact
Record informations
per user

27. +
Impact
And then setup automatic notifications based on rules

28. +
Impact

29. +
Impact
Check what features your users are really using

30. +
Impact
Check what your users are doing right now

31. “ Administrate everything, monitor in real-time.
Visualizing and editing Redis data-structures has never been so simple. ”
Founder of Redsmin redsmin.com

32. BringrCofounder & CTO of
“ Create value for your business on Social Media,
from discussion to conversion ”
Professor @EPSI_Nantes & @UnivNantes on JavaScript (RIA/NodeJS) and NoSQL databases
bringr.net

33. Questions ?
@FGRibreau
bringr.net redsmin.com
Thank you.