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© 2016 Just Leading Solutions LLC – All Rights Reserved.
Agile Leadership Day 2016 | Sep-14-2016
Fabiola Eyholzer | @FabiolaEyholzer | #ALD16
Guerrilla or Grassroots? The what and how
to Lean | Agile People Operations (Agile HR)
You can have the best strategy and the best
building in the world, but if you don’t have the
hearts and minds of the people who work with
you, none of it comes to life.
– Renee West
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 3
The Importance of People in VUCA Times
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
Inspired, empowered, and engaged people are the live
and soul of thriving organizations
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 4
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
And puts Human Resources on the map like never before
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 5
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
Agile HR is a reality – Look at the top HR trends 2016
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 6
Jan-20-2016
2016 to
welcome the
acceleration of
agile adoption
outside IT
Jan-25-2016
HR drives
the agile
organization
Dec-1-2015
HR
embraces
agile (#1 of
11 HR Trends
for 2016)
© 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times
Agility in HR means building a responsive HR organization
as well as providing winning People solutions
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 7
Agile People
Solutions
Agile HR
Organization
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Sep-14-2016
Agile People Solutions
Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 8
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
More and more enterprises align their People Solutions
with Agile thinking
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 9
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Gamifying talent acquisition
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 10
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Disrupting hierarchical structures
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 11
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Creating inspiring places of work
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 12
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Eliminating employee appraisals
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 13
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Embedding feedback and learning
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 14
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Reinventing Salary Approaches
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 15
Reward tool
for Mgrs to
make fast &
informed pay
decisions
Pharmaceuticals |
10,000+ FTE
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Acknowledging performance beyond individual bonuses
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 16
Team split based
on seniority to
honor team perf.
& experience
Consulting | 501-1,000 FTE
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Understanding modern jobs & career paths
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 17
Lattice career
paths to
enable agile
growth
Health Care |
10,000+ FTE
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Embracing holistic approach to benefits
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 18
Financial &
legal advise
to ensure
worry-free &
focused EE
Internet |
10,000+ FTE
Wellness
programs to
utilize
wellbeing as
productivity
booster
Insurance |
1,001-5,000 FTE
Flex hrs &
unlimited
vacation to
assist indv.
schedules
Internet |
10,000+ FTE
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Creating new ways for new beginnings
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 19
Hire slow, fire fast
approach to avoid
performance
improvement trap
Entertainment |
1,001-5,000 FTE
Flexible workforce
planning
Machinery |
1,001-5,000 FTE
Ambassador &
referral program
from cocktail
party & prizes to
engage target
leads
Consulting | 10,000+ FTE
© 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions
Disclaimer: Be inspired, but remember: Best practices are
probably best somewhere else – Find your own way!
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 20
© 2016 Just Leading Solutions LLC – All Rights Reserved.
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 21
Guerrilla & Grassroots?
Guerrilla & Grassroots?
Tried different things and HR is still not listening – change
your approach! Go guerrilla & grassroots!
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 22
Guerrilla & Grassroots?
Guerrilla marketing is unconventional and requires
outside the box thinking to create attention
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 23
Guerrilla marketing…
… is an advertisement strategy concept to promote
products or services in an unconventional way with little
budget to spend.
… involves high energy and imagination focusing on
grasping the attention of the public in more personal and
memorable level.
Guerrilla & Grassroots?
Grassroots campaigns are part of an overall guerrilla tactic
but focuses on the personal connection
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 24
Grassroots campaigns …
… aim to win customers over on an individual basis.
… is not about the dissemination of a marketing message
in the hope to reach possible consumers, but rather
highlights a personal connection between the consumer
and the brand and builds a lasting relationship with the
brand.
Guerrilla & Grassroots?
Show off!
– From Open Doors to Speed Dating
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 25
Guerrilla & Grassroots?
Spice it up!
– Bring agile values into existing HR processes
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 26
Guerrilla & Grassroots?
Be transparent!
– Visualize & communicate your results
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 27
Guerrilla & Grassroots?
Create a buzz!
– Ask HR to comment on people topics for your blog
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 28
Guerrilla & Grassroots?
Reach for the stars!
– Apply for best places of work awards
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 29
Guerrilla & Grassroots?
Pull them in!
– Educate HR talents
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 30
Guerrilla & Grassroots?
Pick your battles!
– Choose one people topic and work on that
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 31
Guerrilla & Grassroots?
Build trust!
– Start small to build trust
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 32
“If you can talk to them about themselves, you'll
have their full attention.”
― Jay Conrad Levinson, Guerrilla Marketing
Thank you!
Just Leading Solutions
275 Madison Avenue
14th Floor
New York, NY 10016
nyc@justleadingsolutions.com
www.justleadingsolutions.com
Fabiola Eyholzer
CEO
fabiola.eyholzer@justleadingsolutions.com
+1 908 340 8091
@FabiolaEyholzer
Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 34

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Guerrilla or Grassroots? The what and how to Agile HR

  • 1. © 2016 Just Leading Solutions LLC – All Rights Reserved. Agile Leadership Day 2016 | Sep-14-2016 Fabiola Eyholzer | @FabiolaEyholzer | #ALD16 Guerrilla or Grassroots? The what and how to Lean | Agile People Operations (Agile HR)
  • 2. You can have the best strategy and the best building in the world, but if you don’t have the hearts and minds of the people who work with you, none of it comes to life. – Renee West
  • 3. © 2016 Just Leading Solutions LLC – All Rights Reserved. Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 3 The Importance of People in VUCA Times
  • 4. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times Inspired, empowered, and engaged people are the live and soul of thriving organizations Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 4
  • 5. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times And puts Human Resources on the map like never before Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 5
  • 6. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times Agile HR is a reality – Look at the top HR trends 2016 Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 6 Jan-20-2016 2016 to welcome the acceleration of agile adoption outside IT Jan-25-2016 HR drives the agile organization Dec-1-2015 HR embraces agile (#1 of 11 HR Trends for 2016)
  • 7. © 2016 Just Leading Solutions LLC – All Rights Reserved.The Importance of People in VUCA Times Agility in HR means building a responsive HR organization as well as providing winning People solutions Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 7 Agile People Solutions Agile HR Organization
  • 8. © 2016 Just Leading Solutions LLC – All Rights Reserved. Sep-14-2016 Agile People Solutions Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 8
  • 9. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions More and more enterprises align their People Solutions with Agile thinking Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 9
  • 10. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Gamifying talent acquisition Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 10
  • 11. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Disrupting hierarchical structures Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 11
  • 12. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Creating inspiring places of work Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 12
  • 13. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Eliminating employee appraisals Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 13
  • 14. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Embedding feedback and learning Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 14
  • 15. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Reinventing Salary Approaches Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 15 Reward tool for Mgrs to make fast & informed pay decisions Pharmaceuticals | 10,000+ FTE
  • 16. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Acknowledging performance beyond individual bonuses Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 16 Team split based on seniority to honor team perf. & experience Consulting | 501-1,000 FTE
  • 17. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Understanding modern jobs & career paths Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 17 Lattice career paths to enable agile growth Health Care | 10,000+ FTE
  • 18. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Embracing holistic approach to benefits Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 18 Financial & legal advise to ensure worry-free & focused EE Internet | 10,000+ FTE Wellness programs to utilize wellbeing as productivity booster Insurance | 1,001-5,000 FTE Flex hrs & unlimited vacation to assist indv. schedules Internet | 10,000+ FTE
  • 19. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Creating new ways for new beginnings Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 19 Hire slow, fire fast approach to avoid performance improvement trap Entertainment | 1,001-5,000 FTE Flexible workforce planning Machinery | 1,001-5,000 FTE Ambassador & referral program from cocktail party & prizes to engage target leads Consulting | 10,000+ FTE
  • 20. © 2016 Just Leading Solutions LLC – All Rights Reserved.Agile People Solutions Disclaimer: Be inspired, but remember: Best practices are probably best somewhere else – Find your own way! Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 20
  • 21. © 2016 Just Leading Solutions LLC – All Rights Reserved. Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 21 Guerrilla & Grassroots?
  • 22. Guerrilla & Grassroots? Tried different things and HR is still not listening – change your approach! Go guerrilla & grassroots! Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 22
  • 23. Guerrilla & Grassroots? Guerrilla marketing is unconventional and requires outside the box thinking to create attention Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 23 Guerrilla marketing… … is an advertisement strategy concept to promote products or services in an unconventional way with little budget to spend. … involves high energy and imagination focusing on grasping the attention of the public in more personal and memorable level.
  • 24. Guerrilla & Grassroots? Grassroots campaigns are part of an overall guerrilla tactic but focuses on the personal connection Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 24 Grassroots campaigns … … aim to win customers over on an individual basis. … is not about the dissemination of a marketing message in the hope to reach possible consumers, but rather highlights a personal connection between the consumer and the brand and builds a lasting relationship with the brand.
  • 25. Guerrilla & Grassroots? Show off! – From Open Doors to Speed Dating Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 25
  • 26. Guerrilla & Grassroots? Spice it up! – Bring agile values into existing HR processes Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 26
  • 27. Guerrilla & Grassroots? Be transparent! – Visualize & communicate your results Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 27
  • 28. Guerrilla & Grassroots? Create a buzz! – Ask HR to comment on people topics for your blog Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 28
  • 29. Guerrilla & Grassroots? Reach for the stars! – Apply for best places of work awards Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 29
  • 30. Guerrilla & Grassroots? Pull them in! – Educate HR talents Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 30
  • 31. Guerrilla & Grassroots? Pick your battles! – Choose one people topic and work on that Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 31
  • 32. Guerrilla & Grassroots? Build trust! – Start small to build trust Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 32
  • 33. “If you can talk to them about themselves, you'll have their full attention.” ― Jay Conrad Levinson, Guerrilla Marketing
  • 34. Thank you! Just Leading Solutions 275 Madison Avenue 14th Floor New York, NY 10016 nyc@justleadingsolutions.com www.justleadingsolutions.com Fabiola Eyholzer CEO fabiola.eyholzer@justleadingsolutions.com +1 908 340 8091 @FabiolaEyholzer Sep-14-2016Agile HR – The 21st Century People Approach | @FabiolaEyholzer #ALD16 34