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Facebook Pages
          Mission control for your business on Facebook

          Pages are the essential place for businesses to build connections with people. Facebook Pages
          allows you to express your identity and tell your unique story on Facebook.




          Facebook Pages
                                                                                                               Express

                                                                                                       Express your identity with
                                                                                                      features like cover photo and
                                                                                                             Page timeline




                                                                                                                Reach

                                                                                                          Reach your audience
                                                                                                         wherever they are, on
                                                                                                           the web or mobile




                                                                                                              Respond

                                                                                                           Respond to people
                                                                                                            in a quick, more
                                                                                                             personal way




© 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice.                                   1
Feature Overview
          Visually engaging design
          Express your identity with visually engaging features such as the cover photo, profile picture,
          and views and apps.



                        Cover Photo
              This is the first thing people will
                see when they visit your Page.

            Choose a unique photo (851 x 315
             pixels) and change it as often as
              you like. Some examples might
               include a popular menu item,
                album artwork, or a picure of
               people using your product. Be
               creative and experiment with
             images your audience responds
                                      well to.*

            *Refer to pg 8 for cover photo policies




                    Profile Picture
              Your profile picture represents
                 your page on other parts of
          Facebook, in ads, sponsored stories
                          and the news feed.

             Choose a picture that represents
            your business, such as a logo. Use
             a high quality image that scales
             well from 180 x 180 pixels to 32 x
                                     32 pixels.




                 Views and Apps
                Your photos and custom apps
           appear at the top of your Page. You
            can also customize the images for
           your apps under “Manage” in “Edit
                     Page” in the admin panel.

                 For more information on the
                   admin panel, go to page 5.




© 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice.         2
Feature Overview (continued)
                                                                                                      Pinned Posts
                                                                                                      Anchor the most important
                                                                                                      story to the top of your Page
                                                                                                      for up to seven days.



                                                                                                      Larger Stories
                                                                                                      Take advantage of larger
                                                                                                      photo, video, and link stories
                                                                                                      to drive engagement.




                                                                                                      Star and Hide Stories
                                                                                                      Highlight important stories
                                                                                                      with the star icon.

                                                                                                      Hide or delete stories
                                                                                                      that aren’t as engaging or
                                                                                                      relevant with the pencil icon.




                                                                                                      Milestones
                                                                                                      Set milestones to define your key
                                                                                                      moments over time.

                                                                                                      Examples of milestones include
                                                                                                      reaching a certain number of fans,
                                                                                                      opening a new store, or winning an
                                                                                                      award. Dimensions for milestone
                                                                                                      photos are 843 x 403 pixels.


© 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice.                                        3
Feature Overview (continued)

           Friend Activity
           To drive engagement, people will see stories about how their friends are interacting
           with your Page throughout your Page timeline .




                                                                                                            How many of
                                                                                                        someone’s friends
                                                                                                           like your Page



                                                                                                           Friend Activity
                                                                                                          What someone’s
                                                                                                        friends are saying
                                                                                                      about your business




© 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice.                      4
Management Tools
          Admin Panel
          The admin panel appears at the top of all Pages you manage. It offers a quick snapshot of
          who you should respond to, and gives you access to your Page and post performance. View
          notifications, Page Insights, and edit your content here. You can also hide and expand the admin
          panel from view.




          Notifications                                                                                                                  Messages
          View and respond to                                                                                                    Respond to people
          all activity on your                                                                                                  when they message
          Page                                                                                                                        you privately




          Insights
          Take a glance at
          your high-level Page
          performance data




          Manage                                                   Build Audience                         Help
          Edit your Page’s content and get a                       Share your Page, invite friends, and   Learn how to get started, manage your
          snapshot at your Page’s activity                         create ads                             Page, and view your Page Insights




           1
            Use Facebook as your page: All actions that you take
           while using Facebook as your Page will appear on
           Facebook as coming from your Page




© 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice.                                               5
Management Tools
          Activity Log
          Navigate to your activity log found under the “Manage” button found at the top of your admin
          panel. View all your Page posts from the activity log, even the ones you’ve chosen to hide. Use the
          drop-down menu to filter your stories by type or by year. You can also star, hide, delete stories
          and change the date of a post so that it appears on your Page timeline with a more accurate
          time stamp.


                                                                            Year Selector             Filter stories
                                                                            See your posts            by type
                                                                            by year




                                                                                                               Star , hide, or
                                                                                                              delete stories,
                                                                                                                and change
                                                                                                                 the date of
                                                                                                                 your posts




© 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice.                        6
Feature snapshot


                                                                                                               1. Cover Photo (851 x 315 pixels)
                                                                                                               	 Capture the essence of your
              1                                                                                           10     business and showcase your
                                                                                                                 product or service.
                                                                                                      9
                                                                                                               2. Profile Picture (180 x 180 pixels)
                                                                                                               	 Use a logo that people associate
                                                                                                                 with your business.
                                                                                                               3. Page Title, Likes, and
             2                                                                                                    People Talking About This
                                                                                                               	 Glance at your high-level stats
                             3
                                                                                                                 such as the number of Likes,
                                                                                                                 People Talking About This, and
                                        4       5                                                                Check-ins.
                                                                                                               4. About
                                                                                                               	 Tell the world who you are with
                                                                                                                 basic information about your
                                                    6                                                            business (i.e. your mission, brief
                                                                                                                 description, and founding date).
                                                                                                               5. Views and Apps

                                                 7                                                             	 Your photos, events, and custom
                                                                                                                 apps are found found here.
                                                        8
                                                                                                                 Change the order so people
                                                                                                                 see what matters to you first.
                                                                                                                 Additional views and apps can
                                                                                                                 be found by clicking the drop-
                                                                                                                 down arrow.
                                                                                                               6. Composer
                                                                                                               	 The best way to reach your
                                                                                                                 audience across Facebook and
                                                                                                                 drive engagement is by posting
                                                                                                                 regularly to your Page.
                                                                                                               7. Pinned Post
                                                                                                               	 Anchor the most important story
                                                                                                                 to the top of your Page for up to
                                                                                                                 seven days.
                                                                                                               8. Friend Activity
                                                                                                               	 People will see how their friends
                                                                                                                 interact with your Page.
                                                                                                               9. Date Selector
                                                                                                               	 People can navigate to different
                                                                                                                 sections of your Page timeline.
                                                                                                               10. Admin Panel
                                                                                                               	 View notifications, respond to
                                                                                                                 messages, view Page Insights,
                                                                                                                 and edit Page content.




© 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice.                                                    7
Get Started

              Checklist                                                                  Tips
               1. Upload a cover photo*
                                                                                                  Publish visually engaging Page posts.
               	 Cover photo dimensions are 851 x 315 pixels. Please refer
                  to the cover photo policies below.                                              While a diverse set of post types is important,

                                                                                                  posts including a photo album or picture can
               2. Use a clearly branded profile picture
               	 Use a high-quality image that scales from 180 x 180 pixels                       generate 2X more engagement than other post
                  to 32 x 32 pixels thumbnail image. Your profile picture                         types1.
                  follows your business or organization on Facebook as a
                  thumbnail image in news feed stories, ads, and featured                         Use Page Insights to optimize your Page posts.
                  stories.
                                                                                                  For example, find out when people engage most
               3. Pin a post each week                                                            with your content and post during those hours.
               	 Pin an important story to the top of your Page each
                                                                                                  On average, we have found that people visit and
                  week. Posts can stay pinned for up to seven days.
                                                                                                  engage with Pages most often between 9pm and
               4. Arrange your views and apps
               	 Choose the other three views and apps you want to                                10pm, with the 18-24 age group being the most
                  appear by default on your Page. You can include up to 12                        active2.
                  views and apps.
                                                                                                  Set your best posts as “Allowed on Timeline”
               5. Post daily to your Page
               	 Although you can pin a post to the top of your Page,                             Make sure that visitors of your Page see your most
                  continue to post daily to engage your audience.                                 important content. Set your favorite posts from

               6. Manage your Page through the admin panel                                        others to “Allowed on Timeline” in the activity log.
               	 Use the admin panel to view Page Insights, keep track of
                  new activity and respond to personal messages.                                  Edit your views and apps

                                                                                                  Adjust the way your custom apps appear on your

                                                                                                  Page by going to “Manage” from the admin panel
              *Cover photos cannot include:
                A. Price or purchase information, such as “40% off” or                            and choose “Edit Page” in the drop-down menu.
                   “Download it at our website”.                                                  Under the “Apps” section, click “Edit Settings” for
                 B. Contact information such as a website address, email,                         the specific app image (111 x 74 pixels) you’d like
                    mailing address, or information that should go in your
                                                                                                  to adjust.
                    Page’s “About” section.
                 C. References to Facebook features or actions, such as                           Take advantage of larger app width
                    “Like” or “Share” or an arrow pointing from the cover
                                                                                                  Page app width can now be adjusted to be
                    photo to any of these features.
                                                                                                  “Narrow” (520px) or “Wide” (810px) in the
                 D. Calls to action, such as “Get it now” or “Tell your
                   friends”.                                                                      Developer App under “Edit App”. The Developer

              Covers must not be false, deceptive or misleading, and must                         app can be found here: https://developers.
              not infringe on third parties’ intellectual property.                               facebook.com/apps
                                                                                                  1
                                                                                                      Averages figures based on internal studies, July 2011
                                                                                                  2
                                                                                                      Averages figures based on internal studies, December 2011




                                                                                     For more information, go to:
                                                                                     facebook.com/about/pages

© 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice.                                                               8

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Facebook Pages Guide

  • 1. Facebook Pages Mission control for your business on Facebook Pages are the essential place for businesses to build connections with people. Facebook Pages allows you to express your identity and tell your unique story on Facebook. Facebook Pages Express Express your identity with features like cover photo and Page timeline Reach Reach your audience wherever they are, on the web or mobile Respond Respond to people in a quick, more personal way © 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 1
  • 2. Feature Overview Visually engaging design Express your identity with visually engaging features such as the cover photo, profile picture, and views and apps. Cover Photo This is the first thing people will see when they visit your Page. Choose a unique photo (851 x 315 pixels) and change it as often as you like. Some examples might include a popular menu item, album artwork, or a picure of people using your product. Be creative and experiment with images your audience responds well to.* *Refer to pg 8 for cover photo policies Profile Picture Your profile picture represents your page on other parts of Facebook, in ads, sponsored stories and the news feed. Choose a picture that represents your business, such as a logo. Use a high quality image that scales well from 180 x 180 pixels to 32 x 32 pixels. Views and Apps Your photos and custom apps appear at the top of your Page. You can also customize the images for your apps under “Manage” in “Edit Page” in the admin panel. For more information on the admin panel, go to page 5. © 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 2
  • 3. Feature Overview (continued) Pinned Posts Anchor the most important story to the top of your Page for up to seven days. Larger Stories Take advantage of larger photo, video, and link stories to drive engagement. Star and Hide Stories Highlight important stories with the star icon. Hide or delete stories that aren’t as engaging or relevant with the pencil icon. Milestones Set milestones to define your key moments over time. Examples of milestones include reaching a certain number of fans, opening a new store, or winning an award. Dimensions for milestone photos are 843 x 403 pixels. © 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 3
  • 4. Feature Overview (continued) Friend Activity To drive engagement, people will see stories about how their friends are interacting with your Page throughout your Page timeline . How many of someone’s friends like your Page Friend Activity What someone’s friends are saying about your business © 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 4
  • 5. Management Tools Admin Panel The admin panel appears at the top of all Pages you manage. It offers a quick snapshot of who you should respond to, and gives you access to your Page and post performance. View notifications, Page Insights, and edit your content here. You can also hide and expand the admin panel from view. Notifications Messages View and respond to Respond to people all activity on your when they message Page you privately Insights Take a glance at your high-level Page performance data Manage Build Audience Help Edit your Page’s content and get a Share your Page, invite friends, and Learn how to get started, manage your snapshot at your Page’s activity create ads Page, and view your Page Insights 1 Use Facebook as your page: All actions that you take while using Facebook as your Page will appear on Facebook as coming from your Page © 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 5
  • 6. Management Tools Activity Log Navigate to your activity log found under the “Manage” button found at the top of your admin panel. View all your Page posts from the activity log, even the ones you’ve chosen to hide. Use the drop-down menu to filter your stories by type or by year. You can also star, hide, delete stories and change the date of a post so that it appears on your Page timeline with a more accurate time stamp. Year Selector Filter stories See your posts by type by year Star , hide, or delete stories, and change the date of your posts © 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 6
  • 7. Feature snapshot 1. Cover Photo (851 x 315 pixels) Capture the essence of your 1 10 business and showcase your product or service. 9 2. Profile Picture (180 x 180 pixels) Use a logo that people associate with your business. 3. Page Title, Likes, and 2 People Talking About This Glance at your high-level stats 3 such as the number of Likes, People Talking About This, and 4 5 Check-ins. 4. About Tell the world who you are with basic information about your 6 business (i.e. your mission, brief description, and founding date). 5. Views and Apps 7 Your photos, events, and custom apps are found found here. 8 Change the order so people see what matters to you first. Additional views and apps can be found by clicking the drop- down arrow. 6. Composer The best way to reach your audience across Facebook and drive engagement is by posting regularly to your Page. 7. Pinned Post Anchor the most important story to the top of your Page for up to seven days. 8. Friend Activity People will see how their friends interact with your Page. 9. Date Selector People can navigate to different sections of your Page timeline. 10. Admin Panel View notifications, respond to messages, view Page Insights, and edit Page content. © 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 7
  • 8. Get Started Checklist Tips 1. Upload a cover photo* Publish visually engaging Page posts. Cover photo dimensions are 851 x 315 pixels. Please refer to the cover photo policies below. While a diverse set of post types is important, posts including a photo album or picture can 2. Use a clearly branded profile picture Use a high-quality image that scales from 180 x 180 pixels generate 2X more engagement than other post to 32 x 32 pixels thumbnail image. Your profile picture types1. follows your business or organization on Facebook as a thumbnail image in news feed stories, ads, and featured Use Page Insights to optimize your Page posts. stories. For example, find out when people engage most 3. Pin a post each week with your content and post during those hours. Pin an important story to the top of your Page each On average, we have found that people visit and week. Posts can stay pinned for up to seven days. engage with Pages most often between 9pm and 4. Arrange your views and apps Choose the other three views and apps you want to 10pm, with the 18-24 age group being the most appear by default on your Page. You can include up to 12 active2. views and apps. Set your best posts as “Allowed on Timeline” 5. Post daily to your Page Although you can pin a post to the top of your Page, Make sure that visitors of your Page see your most continue to post daily to engage your audience. important content. Set your favorite posts from 6. Manage your Page through the admin panel others to “Allowed on Timeline” in the activity log. Use the admin panel to view Page Insights, keep track of new activity and respond to personal messages. Edit your views and apps Adjust the way your custom apps appear on your Page by going to “Manage” from the admin panel *Cover photos cannot include: A. Price or purchase information, such as “40% off” or and choose “Edit Page” in the drop-down menu. “Download it at our website”. Under the “Apps” section, click “Edit Settings” for B. Contact information such as a website address, email, the specific app image (111 x 74 pixels) you’d like mailing address, or information that should go in your to adjust. Page’s “About” section. C. References to Facebook features or actions, such as Take advantage of larger app width “Like” or “Share” or an arrow pointing from the cover Page app width can now be adjusted to be photo to any of these features. “Narrow” (520px) or “Wide” (810px) in the D. Calls to action, such as “Get it now” or “Tell your friends”. Developer App under “Edit App”. The Developer Covers must not be false, deceptive or misleading, and must app can be found here: https://developers. not infringe on third parties’ intellectual property. facebook.com/apps 1 Averages figures based on internal studies, July 2011 2 Averages figures based on internal studies, December 2011 For more information, go to: facebook.com/about/pages © 2012 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 8