SlideShare a Scribd company logo
1 of 16
Indonesia On-Demand Services Market Report – 2021:
Ken Research
The On-Demand Economy is defined as an economic activity created by
technology companies that fulfill consumer demand through the
immediate provisioning of goods and services. Supply is driven through
an efficient digital web layered on top of infrastructure networks. Thus,
the on-demand economy has and will continue to revolutionize
consumer behavior across the globe.
The revenue generated from on-demand services in Indonesia
augmented from USD ~ million during 2015 to USD ~ million during
2016, achieving robust growth of ~% in 2016 compared to the previous
year. The rising internet penetration coupled with increasing
smartphone users and changing consumer behavior have been the
primary factors driving the revenues of this market during the review
period.
Changing Landscape of On-Demand Services in Indonesia
On-Demand service providers have expanded their scale of operations and
portfolio of services to include food delivery, groceries, laundry, AC
servicing, house cleaning and housemaids.
However, on-demand transport and supermarket and grocery services
have accounted for ~% of overall on-demand service industry revenues
during 2016.
Performance of Indonesia On-Demand Transport Services Market
The revenue generated by on-demand transport services grew ~% to USD
~ million during 2016 from USD ~ million during the previous year. The
core factors that have driven the revenues of this market include the
introduction of two wheel taxis by ride hailing applications, expansion in
car fleet to match demand, growing demand for ride sharing and below
market fares charged by these app based tech companies compared to
traditional taxis.
The total revenue generated from on-demand bike services inclined to
USD ~ million during 2016, registering a total of ~ million completed
orders during the same period. Major players operating in this space
include UberMoto, Go-Ride and GrabMoto.
The total revenue generated from on-demand car services inclined to
USD ~ million during 2016, registering a total of ~ million completed
orders during the same period. Major players operating in this space
include Uber, Go-Car and GrabCar.
The total revenue generated from on-demand, non-sharing car services
was evaluated at USD ~ million during 2016, contributing ~% to overall
on-demand car services market revenues during the same year.
The total revenue generated from on-demand sharing car services was
evaluated at USD ~ million during 2016, contributing ~% to overall on-
demand car services market revenues during the same year.
Performance of Indonesia On-Demand Supermarket and Grocery
Services Market
The revenue generated from on-demand supermarket and groceries
services market in Indonesia inclined ~% to USD ~ million during 2016
from USD ~ million in the previous year. The continued increase in
mobile adoption and broadband penetration has aided the boost in
online sales of products. In addition, time constraint of individuals due to
their busy schedules coupled with traffic congestion has resulted in
landscape changes in customer purchasing patterns.
The revenue generated from the groceries segment augmented to USD ~
million during 2016, accounting for ~% of overall on-demand
supermarket and groceries market revenues during the same year. The
revenue generated from the electronics segment was evaluated at USD ~
million during 2016, contributing ~% to overall on-demand supermarket
and groceries market revenues during the same year.
The revenue generated from the lifestyle segment was evaluated at USD ~
million during 2016.
Majority of Indonesians have still not completely adapted to procuring
items online, especially apparel. The revenue generated from the apparel
segment was evaluated at USD ~ million during 2016, contributing ~% to
overall on-demand supermarket and groceries market revenues during the
same period.
PT Sumber Alfaria Trijaya (Alfamart Group), Alfacart has been one of the
leading companies in the on-demand supermarket and groceries services
market; from its inception in early 2016.
Performance of Indonesia On-Demand Food Delivery Market
The revenue generated from on-demand food delivery in Indonesia
witnessed a growth of ~% to reach USD ~ million during 2016 from USD ~
million during the previous year.
In view of the fact that on-demand food delivery applications were a recent
introduction in Indonesia, the market is in its nascent stage, resulting in low
revenue generation from this segment.
Working individuals and homemakers have a higher preference for on-
demand food delivery as it gives them the luxury of relaxing at home instead
of visiting the restaurant to place and pick up their order. In addition, long
queues at restaurants, time constraints, rising intensity of traffic jams and
lack of parking space across food outlets have caused individuals to shift
towards modern food delivery services.
The cumulative number of food delivery bookings where customers
preferred to pay in cash was evaluated at ~ million during 2016, accounting
for ~% of overall food delivery bookings in the country during the same year.
However, the introduction of payment wallets by companies such as Go-
Jek has incentivized more customers to shift towards making
transactions online Go-Jek’s food delivery division (Go-Food) has
dominated the on-demand food delivery market, registering a total of ~
million orders during 2016. The company has invested a great deal of
resources to tie up with leading restaurants and merchants in Indonesia.
Grab-Food recorded a total of ~ million food delivery bookings in 2016,
accounting for ~% of all on-demand food delivery orders during the
same year. Grab has partnered with local street food outlets in addition
to leading restaurant to augment customer choice.
Snapshot of Indonesia On-Demand Beauty Services
The revenue generated from on-demand beauty services in the country
grew ~% to USD ~ thousand during 2016 from USD ~ thousand during the
previous year. The rise in image conscious individuals and the increasing
need for people to maintain etiquette at work and during social
interactions have driven the revenues of the beauty and personal care
market.
As women participation in the labor force has been increasing, they are
strapped for time and prefer to obtain beauty services at home. The rising
demand for availing beauty services including waxing, nail care, facials and
hair care services at home have incentivized many startups including Go-
Jek to penetrate this market.
Snapshot of Indonesia On-Demand Laundry Services
The on-demand cleaning services market in Indonesia began to develop
with the rapid increase in working class population as more individuals were
bound by time constraints to do their own laundry.
The revenue generated from on-demand laundry services enhanced ~% to
reach USD ~ thousand during 2016 from USD ~ thousand during the
previous year. One of the major factors that had stimulated higher growth
during 2016 was the increasing number of service providers offering
premium laundry services. In addition to this, increasing women
participation in the labor force, rising youth and expat population across
developed cities have positively impacted market growth.
In the past, laundry services in Indonesia had no middle ground as prices
were either too reasonable or too expensive and people did not trust the
very reasonably priced companies.
Snapshot of Indonesia On-Demand AC Service Market
The influx of on-demand laundry service providers including Ahlijasa,
Taptopick, Kliknklin have effectively penetrated this space by offering
additional value-added services to enhance the existing market The revenue
generated from on-demand AC services in Indonesia inclined ~% to reach USD
~ thousand during 2016 from USD ~ thousand during 2015. The increasing
number of startups penetrating this space has helped streamline the market.
As a result, these startups have witnessed rising number of daily visitors on
their mobile application coupled with increasing service requests. The total
completed service requests for on-demand AC servicing increased to ~ during
2016 with the average cost per service amounting to IDR 60,000 (USD 4.5)
during the same year.
The revenue generated from on-demand AC services in Indonesia inclined
~% to reach USD ~ thousand during 2016 from USD ~ thousand during
2015. The increasing number of startups penetrating this space has helped
streamline the market.
As a result, these startups have witnessed rising number of daily visitors on
their mobile application coupled with increasing service requests. The total
completed service requests for on-demand AC servicing increased to ~
during 2016 with the average cost per service amounting to IDR 60,000
(USD 4.5) during the same year.
AC repair and cleaning is one of the more popular services requested by
majority of households in Indonesia, especially in urban areas.
The total GMV of on-demand AC services market was estimated to be USD
~ thousand during 2016. Startups that have entered this market act as a
matchmaking platform to put service seekers in touch with service
providers.
Snapshot of Indonesia On-Demand Cleaning Services
The evolution of consumer behavior has been one of the primary factors
that had shaped the on-demand services market in Indonesia. The
advancement in mobile technology and reduction in price of smartphones
had augmented the number of smartphone users in the country. In
addition, the rising working class population has preferred to outsource
household chores due to busy work schedules and time constraints.
The revenue generated from on-demand cleaning services in Indonesia grew
~% to reach USD ~ thousand during 2016 from USD ~ thousand during the
previous year. The on-demand cleaning service market is still in its inception
stage; due to which, the total number of cleaning service orders completed
in the country was estimated at ~ during 2016.
The rising minimum wage rate in the country has been a crucial factor that
has positively impacted the number of bookings for on-demand cleaning
services in the country.
Future Outlook of Indonesia On-Demand Services Market
The revenue generated from on-demand services in Indonesia is projected
to augment to USD ~ million during 2021 from USD ~ million during 2016,
achieving double digit growth rate during the review period.
To know more about the publication, click on the link below-
https://www.kenresearch.com/technology-and-telecom/it-and-
ites/indonesia-on-demand-services-market/116748-105.html
Contact Us:
Ken Research
Ankur Gupta, Head Marketing & Communications
Ankur@kenresearch.com
+91-9015378249
Ride sharing apps in indonesia,indonesia online food market,go jek market share indonesia-ken research

More Related Content

More from Ashish Chauhan

End Point Security Market Middle East, Middle East Cyber Security industry re...
End Point Security Market Middle East, Middle East Cyber Security industry re...End Point Security Market Middle East, Middle East Cyber Security industry re...
End Point Security Market Middle East, Middle East Cyber Security industry re...Ashish Chauhan
 
India poct market outlook to 2023
India poct market outlook to 2023India poct market outlook to 2023
India poct market outlook to 2023Ashish Chauhan
 
Advanced wound care industry,wound care products market segmentation,market g...
Advanced wound care industry,wound care products market segmentation,market g...Advanced wound care industry,wound care products market segmentation,market g...
Advanced wound care industry,wound care products market segmentation,market g...Ashish Chauhan
 
Wound care market,wound management market share ,advanced wound care market t...
Wound care market,wound management market share ,advanced wound care market t...Wound care market,wound management market share ,advanced wound care market t...
Wound care market,wound management market share ,advanced wound care market t...Ashish Chauhan
 
Facility management services in qatar,facility management opportunities qatar...
Facility management services in qatar,facility management opportunities qatar...Facility management services in qatar,facility management opportunities qatar...
Facility management services in qatar,facility management opportunities qatar...Ashish Chauhan
 
Money transfer agencies philippines,remittance flow philippines,online bill p...
Money transfer agencies philippines,remittance flow philippines,online bill p...Money transfer agencies philippines,remittance flow philippines,online bill p...
Money transfer agencies philippines,remittance flow philippines,online bill p...Ashish Chauhan
 
Manufacturers di pipe in india,ductile iron pipe sector,india hdpe pipe manuf...
Manufacturers di pipe in india,ductile iron pipe sector,india hdpe pipe manuf...Manufacturers di pipe in india,ductile iron pipe sector,india hdpe pipe manuf...
Manufacturers di pipe in india,ductile iron pipe sector,india hdpe pipe manuf...Ashish Chauhan
 
Money remittance business philippines,philippines remittance statistics,inter...
Money remittance business philippines,philippines remittance statistics,inter...Money remittance business philippines,philippines remittance statistics,inter...
Money remittance business philippines,philippines remittance statistics,inter...Ashish Chauhan
 
Overseas filipino remittance philippines,money remittance business philippine...
Overseas filipino remittance philippines,money remittance business philippine...Overseas filipino remittance philippines,money remittance business philippine...
Overseas filipino remittance philippines,money remittance business philippine...Ashish Chauhan
 
Ride sharing apps in indonesia,on demand grocery market,go jek market share i...
Ride sharing apps in indonesia,on demand grocery market,go jek market share i...Ride sharing apps in indonesia,on demand grocery market,go jek market share i...
Ride sharing apps in indonesia,on demand grocery market,go jek market share i...Ashish Chauhan
 
Latin america cyber security market,symantec market share internet security,m...
Latin america cyber security market,symantec market share internet security,m...Latin america cyber security market,symantec market share internet security,m...
Latin america cyber security market,symantec market share internet security,m...Ashish Chauhan
 
Outbound money transfer in uae,sharaf exchange remittance in uae,trriple mone...
Outbound money transfer in uae,sharaf exchange remittance in uae,trriple mone...Outbound money transfer in uae,sharaf exchange remittance in uae,trriple mone...
Outbound money transfer in uae,sharaf exchange remittance in uae,trriple mone...Ashish Chauhan
 
Money transfer uae,mobile wallets users uae,exchange house money transfer in ...
Money transfer uae,mobile wallets users uae,exchange house money transfer in ...Money transfer uae,mobile wallets users uae,exchange house money transfer in ...
Money transfer uae,mobile wallets users uae,exchange house money transfer in ...Ashish Chauhan
 
Money transfer uae,mobile wallets users uae,dubai abu dhabi remittance,outbou...
Money transfer uae,mobile wallets users uae,dubai abu dhabi remittance,outbou...Money transfer uae,mobile wallets users uae,dubai abu dhabi remittance,outbou...
Money transfer uae,mobile wallets users uae,dubai abu dhabi remittance,outbou...Ashish Chauhan
 
India land leveler market,india power weeder industry,india cono weeder marke...
India land leveler market,india power weeder industry,india cono weeder marke...India land leveler market,india power weeder industry,india cono weeder marke...
India land leveler market,india power weeder industry,india cono weeder marke...Ashish Chauhan
 
Private hospitals in the philippines,philippines hospital industry,maternity ...
Private hospitals in the philippines,philippines hospital industry,maternity ...Private hospitals in the philippines,philippines hospital industry,maternity ...
Private hospitals in the philippines,philippines hospital industry,maternity ...Ashish Chauhan
 

More from Ashish Chauhan (16)

End Point Security Market Middle East, Middle East Cyber Security industry re...
End Point Security Market Middle East, Middle East Cyber Security industry re...End Point Security Market Middle East, Middle East Cyber Security industry re...
End Point Security Market Middle East, Middle East Cyber Security industry re...
 
India poct market outlook to 2023
India poct market outlook to 2023India poct market outlook to 2023
India poct market outlook to 2023
 
Advanced wound care industry,wound care products market segmentation,market g...
Advanced wound care industry,wound care products market segmentation,market g...Advanced wound care industry,wound care products market segmentation,market g...
Advanced wound care industry,wound care products market segmentation,market g...
 
Wound care market,wound management market share ,advanced wound care market t...
Wound care market,wound management market share ,advanced wound care market t...Wound care market,wound management market share ,advanced wound care market t...
Wound care market,wound management market share ,advanced wound care market t...
 
Facility management services in qatar,facility management opportunities qatar...
Facility management services in qatar,facility management opportunities qatar...Facility management services in qatar,facility management opportunities qatar...
Facility management services in qatar,facility management opportunities qatar...
 
Money transfer agencies philippines,remittance flow philippines,online bill p...
Money transfer agencies philippines,remittance flow philippines,online bill p...Money transfer agencies philippines,remittance flow philippines,online bill p...
Money transfer agencies philippines,remittance flow philippines,online bill p...
 
Manufacturers di pipe in india,ductile iron pipe sector,india hdpe pipe manuf...
Manufacturers di pipe in india,ductile iron pipe sector,india hdpe pipe manuf...Manufacturers di pipe in india,ductile iron pipe sector,india hdpe pipe manuf...
Manufacturers di pipe in india,ductile iron pipe sector,india hdpe pipe manuf...
 
Money remittance business philippines,philippines remittance statistics,inter...
Money remittance business philippines,philippines remittance statistics,inter...Money remittance business philippines,philippines remittance statistics,inter...
Money remittance business philippines,philippines remittance statistics,inter...
 
Overseas filipino remittance philippines,money remittance business philippine...
Overseas filipino remittance philippines,money remittance business philippine...Overseas filipino remittance philippines,money remittance business philippine...
Overseas filipino remittance philippines,money remittance business philippine...
 
Ride sharing apps in indonesia,on demand grocery market,go jek market share i...
Ride sharing apps in indonesia,on demand grocery market,go jek market share i...Ride sharing apps in indonesia,on demand grocery market,go jek market share i...
Ride sharing apps in indonesia,on demand grocery market,go jek market share i...
 
Latin america cyber security market,symantec market share internet security,m...
Latin america cyber security market,symantec market share internet security,m...Latin america cyber security market,symantec market share internet security,m...
Latin america cyber security market,symantec market share internet security,m...
 
Outbound money transfer in uae,sharaf exchange remittance in uae,trriple mone...
Outbound money transfer in uae,sharaf exchange remittance in uae,trriple mone...Outbound money transfer in uae,sharaf exchange remittance in uae,trriple mone...
Outbound money transfer in uae,sharaf exchange remittance in uae,trriple mone...
 
Money transfer uae,mobile wallets users uae,exchange house money transfer in ...
Money transfer uae,mobile wallets users uae,exchange house money transfer in ...Money transfer uae,mobile wallets users uae,exchange house money transfer in ...
Money transfer uae,mobile wallets users uae,exchange house money transfer in ...
 
Money transfer uae,mobile wallets users uae,dubai abu dhabi remittance,outbou...
Money transfer uae,mobile wallets users uae,dubai abu dhabi remittance,outbou...Money transfer uae,mobile wallets users uae,dubai abu dhabi remittance,outbou...
Money transfer uae,mobile wallets users uae,dubai abu dhabi remittance,outbou...
 
India land leveler market,india power weeder industry,india cono weeder marke...
India land leveler market,india power weeder industry,india cono weeder marke...India land leveler market,india power weeder industry,india cono weeder marke...
India land leveler market,india power weeder industry,india cono weeder marke...
 
Private hospitals in the philippines,philippines hospital industry,maternity ...
Private hospitals in the philippines,philippines hospital industry,maternity ...Private hospitals in the philippines,philippines hospital industry,maternity ...
Private hospitals in the philippines,philippines hospital industry,maternity ...
 

Recently uploaded

Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubKalema Edgar
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Mattias Andersson
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxLoriGlavin3
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsRizwan Syed
 
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024BookNet Canada
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdfHyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdfPrecisely
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfLoriGlavin3
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningLars Bell
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfAlex Barbosa Coqueiro
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxNavinnSomaal
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsSergiu Bodiu
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Mark Simos
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersRaghuram Pandurangan
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 

Recently uploaded (20)

Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding Club
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptxPasskey Providers and Enabling Portability: FIDO Paris Seminar.pptx
Passkey Providers and Enabling Portability: FIDO Paris Seminar.pptx
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL Certs
 
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: Loan Stars - Tech Forum 2024
 
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdfHyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdf
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine Tuning
 
Unraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdfUnraveling Multimodality with Large Language Models.pdf
Unraveling Multimodality with Large Language Models.pdf
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptx
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
DevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platformsDevEX - reference for building teams, processes, and platforms
DevEX - reference for building teams, processes, and platforms
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
 
Generative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information DevelopersGenerative AI for Technical Writer or Information Developers
Generative AI for Technical Writer or Information Developers
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 

Ride sharing apps in indonesia,indonesia online food market,go jek market share indonesia-ken research

  • 1. Indonesia On-Demand Services Market Report – 2021: Ken Research
  • 2. The On-Demand Economy is defined as an economic activity created by technology companies that fulfill consumer demand through the immediate provisioning of goods and services. Supply is driven through an efficient digital web layered on top of infrastructure networks. Thus, the on-demand economy has and will continue to revolutionize consumer behavior across the globe. The revenue generated from on-demand services in Indonesia augmented from USD ~ million during 2015 to USD ~ million during 2016, achieving robust growth of ~% in 2016 compared to the previous year. The rising internet penetration coupled with increasing smartphone users and changing consumer behavior have been the primary factors driving the revenues of this market during the review period.
  • 3. Changing Landscape of On-Demand Services in Indonesia On-Demand service providers have expanded their scale of operations and portfolio of services to include food delivery, groceries, laundry, AC servicing, house cleaning and housemaids. However, on-demand transport and supermarket and grocery services have accounted for ~% of overall on-demand service industry revenues during 2016. Performance of Indonesia On-Demand Transport Services Market The revenue generated by on-demand transport services grew ~% to USD ~ million during 2016 from USD ~ million during the previous year. The core factors that have driven the revenues of this market include the introduction of two wheel taxis by ride hailing applications, expansion in car fleet to match demand, growing demand for ride sharing and below market fares charged by these app based tech companies compared to traditional taxis.
  • 4. The total revenue generated from on-demand bike services inclined to USD ~ million during 2016, registering a total of ~ million completed orders during the same period. Major players operating in this space include UberMoto, Go-Ride and GrabMoto. The total revenue generated from on-demand car services inclined to USD ~ million during 2016, registering a total of ~ million completed orders during the same period. Major players operating in this space include Uber, Go-Car and GrabCar. The total revenue generated from on-demand, non-sharing car services was evaluated at USD ~ million during 2016, contributing ~% to overall on-demand car services market revenues during the same year. The total revenue generated from on-demand sharing car services was evaluated at USD ~ million during 2016, contributing ~% to overall on- demand car services market revenues during the same year.
  • 5. Performance of Indonesia On-Demand Supermarket and Grocery Services Market The revenue generated from on-demand supermarket and groceries services market in Indonesia inclined ~% to USD ~ million during 2016 from USD ~ million in the previous year. The continued increase in mobile adoption and broadband penetration has aided the boost in online sales of products. In addition, time constraint of individuals due to their busy schedules coupled with traffic congestion has resulted in landscape changes in customer purchasing patterns. The revenue generated from the groceries segment augmented to USD ~ million during 2016, accounting for ~% of overall on-demand supermarket and groceries market revenues during the same year. The revenue generated from the electronics segment was evaluated at USD ~ million during 2016, contributing ~% to overall on-demand supermarket and groceries market revenues during the same year.
  • 6. The revenue generated from the lifestyle segment was evaluated at USD ~ million during 2016. Majority of Indonesians have still not completely adapted to procuring items online, especially apparel. The revenue generated from the apparel segment was evaluated at USD ~ million during 2016, contributing ~% to overall on-demand supermarket and groceries market revenues during the same period. PT Sumber Alfaria Trijaya (Alfamart Group), Alfacart has been one of the leading companies in the on-demand supermarket and groceries services market; from its inception in early 2016. Performance of Indonesia On-Demand Food Delivery Market The revenue generated from on-demand food delivery in Indonesia witnessed a growth of ~% to reach USD ~ million during 2016 from USD ~ million during the previous year.
  • 7. In view of the fact that on-demand food delivery applications were a recent introduction in Indonesia, the market is in its nascent stage, resulting in low revenue generation from this segment. Working individuals and homemakers have a higher preference for on- demand food delivery as it gives them the luxury of relaxing at home instead of visiting the restaurant to place and pick up their order. In addition, long queues at restaurants, time constraints, rising intensity of traffic jams and lack of parking space across food outlets have caused individuals to shift towards modern food delivery services. The cumulative number of food delivery bookings where customers preferred to pay in cash was evaluated at ~ million during 2016, accounting for ~% of overall food delivery bookings in the country during the same year.
  • 8. However, the introduction of payment wallets by companies such as Go- Jek has incentivized more customers to shift towards making transactions online Go-Jek’s food delivery division (Go-Food) has dominated the on-demand food delivery market, registering a total of ~ million orders during 2016. The company has invested a great deal of resources to tie up with leading restaurants and merchants in Indonesia. Grab-Food recorded a total of ~ million food delivery bookings in 2016, accounting for ~% of all on-demand food delivery orders during the same year. Grab has partnered with local street food outlets in addition to leading restaurant to augment customer choice.
  • 9. Snapshot of Indonesia On-Demand Beauty Services The revenue generated from on-demand beauty services in the country grew ~% to USD ~ thousand during 2016 from USD ~ thousand during the previous year. The rise in image conscious individuals and the increasing need for people to maintain etiquette at work and during social interactions have driven the revenues of the beauty and personal care market. As women participation in the labor force has been increasing, they are strapped for time and prefer to obtain beauty services at home. The rising demand for availing beauty services including waxing, nail care, facials and hair care services at home have incentivized many startups including Go- Jek to penetrate this market.
  • 10. Snapshot of Indonesia On-Demand Laundry Services The on-demand cleaning services market in Indonesia began to develop with the rapid increase in working class population as more individuals were bound by time constraints to do their own laundry. The revenue generated from on-demand laundry services enhanced ~% to reach USD ~ thousand during 2016 from USD ~ thousand during the previous year. One of the major factors that had stimulated higher growth during 2016 was the increasing number of service providers offering premium laundry services. In addition to this, increasing women participation in the labor force, rising youth and expat population across developed cities have positively impacted market growth. In the past, laundry services in Indonesia had no middle ground as prices were either too reasonable or too expensive and people did not trust the very reasonably priced companies.
  • 11. Snapshot of Indonesia On-Demand AC Service Market The influx of on-demand laundry service providers including Ahlijasa, Taptopick, Kliknklin have effectively penetrated this space by offering additional value-added services to enhance the existing market The revenue generated from on-demand AC services in Indonesia inclined ~% to reach USD ~ thousand during 2016 from USD ~ thousand during 2015. The increasing number of startups penetrating this space has helped streamline the market. As a result, these startups have witnessed rising number of daily visitors on their mobile application coupled with increasing service requests. The total completed service requests for on-demand AC servicing increased to ~ during 2016 with the average cost per service amounting to IDR 60,000 (USD 4.5) during the same year.
  • 12. The revenue generated from on-demand AC services in Indonesia inclined ~% to reach USD ~ thousand during 2016 from USD ~ thousand during 2015. The increasing number of startups penetrating this space has helped streamline the market. As a result, these startups have witnessed rising number of daily visitors on their mobile application coupled with increasing service requests. The total completed service requests for on-demand AC servicing increased to ~ during 2016 with the average cost per service amounting to IDR 60,000 (USD 4.5) during the same year. AC repair and cleaning is one of the more popular services requested by majority of households in Indonesia, especially in urban areas.
  • 13. The total GMV of on-demand AC services market was estimated to be USD ~ thousand during 2016. Startups that have entered this market act as a matchmaking platform to put service seekers in touch with service providers. Snapshot of Indonesia On-Demand Cleaning Services The evolution of consumer behavior has been one of the primary factors that had shaped the on-demand services market in Indonesia. The advancement in mobile technology and reduction in price of smartphones had augmented the number of smartphone users in the country. In addition, the rising working class population has preferred to outsource household chores due to busy work schedules and time constraints.
  • 14. The revenue generated from on-demand cleaning services in Indonesia grew ~% to reach USD ~ thousand during 2016 from USD ~ thousand during the previous year. The on-demand cleaning service market is still in its inception stage; due to which, the total number of cleaning service orders completed in the country was estimated at ~ during 2016. The rising minimum wage rate in the country has been a crucial factor that has positively impacted the number of bookings for on-demand cleaning services in the country. Future Outlook of Indonesia On-Demand Services Market The revenue generated from on-demand services in Indonesia is projected to augment to USD ~ million during 2021 from USD ~ million during 2016, achieving double digit growth rate during the review period.
  • 15. To know more about the publication, click on the link below- https://www.kenresearch.com/technology-and-telecom/it-and- ites/indonesia-on-demand-services-market/116748-105.html Contact Us: Ken Research Ankur Gupta, Head Marketing & Communications Ankur@kenresearch.com +91-9015378249